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Ruth's Chris Steak House - Kohala Coast Reviews List

Ruth's Chris Steak House - Kohala Coast

Welcome to Ruth's Chris Steak House. When you visit Ruth's Chris, you'll soon understand that this is no ordinary restaurant. From the USDA prime steaks, broiled to perfection in a trademark 1800 degree oven and served on a plate heated to 500 degrees, to the expertly executed seafood, island fresh fish, New Orleans inspired appetizers, unforgettable desserts and an award winning wine list, you will find that this is the steakhouse to which others aspire.
See more Ruth's Chris Steak House - Kohala Coast details
55 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
4.3 / 5
(Outstanding) 4.3 / 5
(55 Reviews)
Open Ratings Snapshot
Rating Breakdown 55 reviews
5 stars
(29)
4 stars
(19)
3 stars
(4)
2 stars
(3)
1 star
(0)
Food 
4.3 / 5
(Outstanding) 4.3 / 5
Service 
4.5 / 5
(Outstanding) 4.5 / 5
Ambiance 
4.1 / 5
(Outstanding) 4.1 / 5
Noise Level
2 / 3
Energetic
Filter Reviews By:
Diners classify this restaurant as:
  • special occasion(31)
  • notable wine list(22)
  • fit for foodies(21)
  • great for outdoor dining(20)
  • romantic(20)
  • good for groups(13)
Ruth's Chris Steak House - Kohala Coast Reviews List
Review 1 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
5 / 5
(Outstanding) 5 / 5

Best Steak on Big Island

Customer Avatar
OpenTable Diner
Dined on 5/09/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"The only aspect of our dinner that may have exceeded the perfectly prepared food, a tall order indeed, was the service, which was spectacular!"
Dined on 5/09/2013
Special Features: great for outdoor dining, romantic, special occasion
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Review 2 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
5 / 5
(Outstanding) 5 / 5

The Excellent Server.

Customer Avatar
OpenTable Diner
Dined on 3/03/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"We had an excellent server who knew his job very well and a personality with a sense of humor. He was excellent on wine-food pairing. He made sure everything met our expectations."
Dined on 3/03/2013
Special Features: good for groups, notable wine list, special occasion
0points
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Review 3 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great Food!

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
"We LOVE all Ruth Chris restaurants!!! The only thing is that we always thought the oyster rockerfeller was terrific but we just found out that they took it off the menu! Thank you to the staff was was awesome!!!"
Dined on 04/24/2013
 2011
Special Features: fit for foodies, great for outdoor dining, late-night find, neighborhood gem, romantic, special occasion
0points
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Review 4 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
4 / 5
(Very Good) 4 / 5

Scotty the waiter was excellent.

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"Scotty the waiter was excellent."
Dined on 04/15/2013
 2013
0points
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Review 5 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
5 / 5
(Outstanding) 5 / 5

We arrived just before a party

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"We arrived just before a party of 40+. Our waiter still attended to our needs after the activity of the room increased suddenly, several fold.
Pleasant experience and good food."
Dined on 04/06/2013
 2009
Special Features: good for groups, late-night find, neighborhood gem, special occasion
0points
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Review 6 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
5 / 5
(Outstanding) 5 / 5

Wonderful Time!

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Service and food was excellent. Manager came out to make sure everything was up to par and waiter was great on checking up. My wife and I will be back here for future special occasions."
Dined on 03/19/2013
 2013
Special Features: vibrant bar scene, great for outdoor dining, notable wine list, romantic, special occasion, scenic view
0points
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Review 7 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
2 / 5
(Fair) 2 / 5

Too much butter, overpriced,

Food 
2 / 5
(Fair) 2 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
"Too much butter, overpriced, not a good value, real good but not great steak"
Dined on 03/22/2013
 2010
Special Features: good for groups, great for outdoor dining
0points
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Review 8 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
5 / 5
(Outstanding) 5 / 5

Never disappointed at Ruth's Chris

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"We always enjoy our dining at Ruth's Chris. This was especially good as there were 6 of us and the service and food was excellent. The early bird special is really worth it and they staff are always accommodating. We will return often!"
Dined on 03/21/2013
 2012
Special Features: vibrant bar scene, fit for foodies, good for groups, great for outdoor dining, neighborhood gem, notable wine list, romantic, special occasion, hot spot
0points
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Review 9 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
5 / 5
(Outstanding) 5 / 5

Always meets my high expectations!!

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Always meets my high expectations!!!"
Dined on 03/20/2013
 2010
Special Features: fit for foodies, notable wine list
0points
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Review 10 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
5 / 5
(Outstanding) 5 / 5

Ruth's Chris will never let

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"Ruth's Chris will never let you down. I am on a special diet and they accommodated me and it was delicious. The selections are vast. The staff and bartenders and hostesses are all great and friendly and meet your every need."
Dined on 03/06/2013
 2012
Special Features: vibrant bar scene, fit for foodies, good for groups, neighborhood gem, notable wine list, romantic, special occasion
0points
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Review 11 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
3 / 5
(Good) 3 / 5

Not my best time at Ruth's Chris.

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"This was an average Ruth's Chris considering where it was located. Wife's petite filet came out and was horrible. My cowboy ribeye was great. We did mention that the steak was bad and the manager said he would make a new one. The chef did bring out her new steak and apologize and that was fine. The next steak was good. Then I got the bill and was charged for 2 filets. I mentioned this to the waiter and he corrected it. i know this was just a miss step but I was surprised instead of providing us a break for their mistake I was being charged double. I do love Ruth's Chris and will go to the other ones. Just a bummer since we were on vacation and had long flights to get this type of quality from them."
Dined on 03/01/2013
 2009
Special Features: vibrant bar scene, special occasion
0points
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Review 12 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
4 / 5
(Very Good) 4 / 5

Food and service was very

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"Food and service was very good. The only drawback was no call back on each course - appetizer, salads, entree and dessert. For the prices charged, the expectation would be a call back on each course to ensure the food is up to par."
Dined on 02/23/2013
 2012
Special Features: great for outdoor dining, neighborhood gem, romantic, special occasion
0points
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Review 13 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
5 / 5
(Outstanding) 5 / 5

Consistently great service,

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"Consistently great service, food and wine. This restaurant has never disappointed me. I would prefer if it was more quiet, the noisy restaurant thing is so cliche'."
Dined on 02/20/2013
 2011
0points
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Review 14 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
4 / 5
(Very Good) 4 / 5

I love eating here! The manager

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"I love eating here! The manager is also very accommodating, ensuring that all needs are met. No task is too menial for him. Great restaurant."
Dined on 02/18/2013
 2011
Special Features: vibrant bar scene, fit for foodies, neighborhood gem, notable wine list
0points
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Review 15 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great food as always at Ruth's

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"Great food as always at Ruth's Chris."
Dined on 02/13/2013
 2008
Special Features: fit for foodies, romantic, special occasion
0points
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Review 16 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
4 / 5
(Very Good) 4 / 5

What can you say about a restaurant

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"What can you say about a restaurant that does steaks the same everywhere you go?
We've been to the Honolulu, Wailea, San Francisco, and now the Kona locations, and they're all the same SUPERB!
Except for about 20 minutes while the sun was going down and hitting my wife straight in the eyes, everything was the BOMB!
We took in the early bird special (from 5-6 pm) which included soup or salad (which we ordered one of each and shared), the standard rib-eye, one side each (shared again), and one dessert each...DIDN'T SHARE! Each set was $55 and it was more than enough food!
We are already planning our next outing!"
Dined on 02/16/2013
 2010
Special Features: fit for foodies, notable wine list, romantic, special occasion
0points
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Review 17 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
5 / 5
(Outstanding) 5 / 5

Excellent steak dinner everytime!

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"We have dinner at Ruth Chris every time we are in Hawaii and it is exceptional as usual. They have really perfected the steak dinner and we enjoyed the petit filet and shared the 3 oz lobster tail, both of which were cooked to perfection and delicious. The server was attentive and recommended the 2007 Duckhorn Paraduxx, which was an excellent pairing with our filet. We started with sharing the Caesar salad and we had the sauteed mushrooms and sweet corn as sides. We declined dessert and thoroughly enjoyed the meal!"
Dined on 02/05/2013
 2005
Special Features: fit for foodies, notable wine list, romantic, special occasion, hot spot
0points
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Review 18 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
3 / 5
(Good) 3 / 5

We both ordered the striploin

Food 
3 / 5
(Good) 3 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
"We both ordered the striploin and found it kind of tough!"
Dined on 02/11/2013
 2012
Special Features: fit for foodies, notable wine list
0points
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Review 19 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great food, great wait staff

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"Great food, great wait staff and a great deal! Ruth's Chris has a special between 5-6 pm you can't beat it!"
Dined on 02/02/2013
 2008
0points
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Review 20 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
2 / 5
(Fair) 2 / 5

Not like other Ruth chris

Food 
2 / 5
(Fair) 2 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Food was tasteless (salt & pepper would have been nice) and tough. No buttery taste or sizzle that I've always has at a Ruth Chris steakhouse."
Dined on 02/02/2013
 2005
0points
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Review 21 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
5 / 5
(Outstanding) 5 / 5

Typical Ruth's Chris excellence.

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"Typical Ruth's Chris excellence. No surprises."
Dined on 01/11/2013
 2005
Special Features: fit for foodies
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Review 22 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
4 / 5
(Very Good) 4 / 5

Advertised price on early

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
"Advertised price on early bird special has been raised."
Dined on 02/01/2013
 2007
Special Features: good for groups, great for outdoor dining
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Review 23 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
4 / 5
(Very Good) 4 / 5

First time I have said this

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"First time I have said this in any review. Go before six and have the specials. Still great good and great value!"
Dined on 01/30/2013
 2006
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Review 24 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
4 / 5
(Very Good) 4 / 5

We ordered the Rib-eye steak

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"We ordered the Rib-eye steak and Veal Chop and rated them both an 8 out of 10. The steak was good but we had a much superior tasting one at the Bellevue, WA location. The Veal was okay just reminded me of pork chop so nothing fancy except the peppers added some zip to it which it needed; so we probably won't order both of these again. However, we will return again to try something different. There is a Prime Time Special which is a great promotional for everyone to enjoy."
Dined on 01/23/2013
 2013
Special Features: special occasion
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Review 25 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
4 / 5
(Very Good) 4 / 5

Experience would have been

Food 
4 / 5
(Very Good) 4 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Experience would have been better if waiter was more attentive. He was more concerned about his recent break up and let us know"
Dined on 01/24/2013
 2010
Special Features: special occasion
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Review 26 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great 20th Anniversary dinner!

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"They know how to cook steaks! Flawless! This is a nice quiet restaurant with intelligent wait staff like Melissa, treating us like royalty for our 20th Anneversary. The wine list includes many interesting California selections, the food is top notch. We had a wonderful dining experience here!"
Dined on 01/23/2013
 2007
Special Features: fit for foodies, notable wine list, special occasion
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Review 27 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great food but OPENTABLE disaster

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
"We love Ruth Cris when we stay in Puako Hawaii and we go often because the food is excellent. However, ever single time we make our reservation on OPENTABLE, the reservaton is cancelled and I have to fight to get my points. What's up?
PS: The BEST creamed spinach anywhere!
"
Dined on 01/22/2013
 2006
Special Features: great for outdoor dining, romantic, special occasion
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Review 28 for Ruth's Chris Steak House - Kohala Coast
Overall rating 
5 / 5
(Outstanding) 5 / 5

There is a lot of competition

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"There is a lot of competition in the Mauna Lani area but Ruth Chris is a reliable place to go to if you want the best steak with an intimate setting. There is no view except for the food, which is succulent. The wait staff is very formal, yet friendly and observant. I really liked how they never let my glass of lemonade go empty. I wish other restaurants in the area that are more expensive would step up to this level of service. It was refreshing to feel like I got what I paid for, thank you very much for a wonderful meal."
Dined on 01/21/2013
 2011
Special Features: vibrant bar scene, fit for foodies, good for groups, late-night find, neighborhood gem, notable wine list, romantic, special occasion, hot spot
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Ratings-Only Reviews for Ruth's Chris Steak House - Kohala Coast
Based on the average of (27) ratings-only reviews
Overall 
4.3 / 5
(Outstanding) 4.3 / 5
5 out of 5 recommend this product
Food 
4.3 / 5
(Outstanding) 4.3 / 5
Service 
4.5 / 5
(Outstanding) 4.5 / 5
Ambiance 
4.1 / 5
(Outstanding) 4.1 / 5
Noise Level
2 / 3
Moderate