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Sugar Factory Reviews List
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Sugar Factory
Situated in the heart of the Las Vegas Strip, with direct access from Las Vegas Blvd., Sugar Factory American Brasserie brings together a complete dining experience for breakfast, lunch, dinner and even late-night dining. With a menu of perfectly executed classics such as pizzas, burgers, pastas, salads, steaks, seafood, sandwiches and more, there is also an array of signature items such as our Sugar Factory Eggs Benedict, Grilled Black Angus Filet and amazing desserts including our world renowned King Kong Sundae. Sugar Factory American Brasserie has also perfected the art of the cocktail with a full menu of signature drinks, such as our famous goblet cocktails. Take in the energy of the Las Vegas Strip with outdoor dining on our patio, which overlooks the Bellagio fountains, or dine indoors in our beautifully appointed dining room that is ideal for large groups. No trip would be complete without a stop at the Sugar Factory store, which features sugary treats and unique gift ideas.
246 Current Reviews
Summary of Diner Ratings & Reviews
Overall
(Very Good)
3.6
/
5
Rating Breakdown 246 reviews
5 stars
(60)
4 stars
(87)
3 stars
(58)
2 stars
(28)
1 star
(13)
Food
(Very Good)
3.7
/
5
Service
(Very Good)
3.5
/
5
Ambiance
(Very Good)
3.6
/
5
Noise Level
Energetic
Filter Reviews By:
Diners classify this restaurant as:
- good for groups(106)
- hot spot(96)
- special occasion(87)
- late-night find(77)
- great for outdoor dining(70)
- scenic view(70)
Sugar Factory Reviews List
Review 1 for Sugar Factory
Overall rating
(Fair)
2
/
5
horrible service all around
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Outstanding)
5
/
5
"I was not happy that I made this reservation 2 months ago for 1:45 pm on the 27th and when we showed up to decorate the table for the bridal shower we were told to wait. It was over 20 minutes before the table was ready which only gave Us a few minutes to set up for the bride. The service was mediocre at best. Lots of empty cups and plates left on our table for long periods of time. We finally asked a waiter to clear some of the mess that was left for almost 30 minutes. When the time came to pay the bill our waiter was nowhere to be found for several minutes. I asked a few other staff members to please locate him. He finally came over and said he had walked past a dew times which was a blatant lie and never happened."
Dined on 04/27/2013
2013
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Review 2 for Sugar Factory
Overall rating
(Outstanding)
5
/
5
The Sugar Factory exceeded
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"The Sugar Factory exceeded all my expectations! I asked for outdoor seating and recievedreceived it with a beautiful view of the Bellagio fountains. The service was service was iimpeccable and amazing, the food was some of the best I have ever had, the food and drink selection and variety was excellent and the atmosphere was fun, energetic, but also romantic. All this in Vegas on the strip for a really reasonable price. I highly recommend the Sugar Factory To anyone in Vegas who is looking for some great food, a great dining experience, at a reasonable cost."
Dined on 04/27/2013
2013
Special Features: fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, scenic view, hot spot
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Review 3 for Sugar Factory
Overall rating
(Good)
3
/
5
Omg it was the loudest restaurant
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Poor)
1
/
5
Noise Level
Energetic
"Omg it was the loudest restaurant I have ever been too! I had to scream to talk to the person sitting next to me. It's such a cool place- great decor and concept- but turn the music down! The DJ was fun and played club music but no need for it to be that loud."
Dined on 04/27/2013
2013
Special Features: vibrant bar scene
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Review 4 for Sugar Factory
Overall rating
(Good)
3
/
5
Food
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Hamburger was dry! For the money, the food was blah!"
Dined on 04/21/2013
2012
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Review 5 for Sugar Factory
Overall rating
(Good)
3
/
5
Awesome food, terrible service
Food
(Outstanding)
5
/
5
Service
(Poor)
1
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"I made a reservation at SF for my 30th birthday, a few weeks prior to arriving in Vegas. We waited 45 minutes to get seated, I would've left, but we had no where else to go last minute with a party of 15. Sugar Factory threw off the rest of our night because they were running late, we arrived to our after party late. Manager's response to everything was "I can't ask my customers to get up mam". No apologies or anything, very unprofessional. I thought the whole purpose of having a reservation, was to "reserve a table"."
Dined on 04/20/2013
2012
Special Features: fit for foodies, good for groups, great for brunch, great for lunch
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Review 6 for Sugar Factory
Overall rating
(Very Good)
4
/
5
Our waiter was not super friendly.
Food
(Outstanding)
5
/
5
Service
(Good)
3
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Our waiter was not super friendly."
Dined on 04/19/2013
2012
Special Features: good for groups, great for outdoor dining, kid-friendly, special occasion, hot spot
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Review 7 for Sugar Factory
Overall rating
(Poor)
1
/
5
Horrible food, horrible service,
Food
(Poor)
1
/
5
Service
(Poor)
1
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"Horrible food, horrible service, and HORRIBLE management. Our drinks took 20 minutes to arrive, even the water, which they charge $2 per person for. The food was so awful that we sent some back, and barely touched other plates. The wait staff rarely appeared. We asked to speak to the manager about the food and he was one of the rudest people that I have ever encountered. He actually yelled at us, and threatened to call security after we told him that we weren't happy with the food. We were not asking for anything for free - just wanted to let him know that we had a bad experience. The WORST part of my trip to Vegas was the Sugar Factory - don't waste your time or money here!!"
Dined on 04/20/2013
2013
Special Features: vibrant bar scene
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Review 8 for Sugar Factory
Overall rating
(Fair)
2
/
5
cnf was a ripoff charge of
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"cnf was a ripoff charge of 3.5%. I live here and this is the only restaurant that charges this fee. This includes all the other restaurants in the Paris and on the strip. It was a surprise on the final bill. I guess they want to get the tourists that don't know any better!"
Dined on 04/20/2013
2008
Special Features: great for outdoor dining, scenic view
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Review 9 for Sugar Factory
Overall rating
(Very Good)
4
/
5
Will go back
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"This was my first time at the Sugar Factory and I would go back! Try the Mac n' Cheese bites appetizer with dipping sauce."
Dined on 04/16/2013
2008
Special Features: fit for foodies, good for groups
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Review 10 for Sugar Factory
Overall rating
(Good)
3
/
5
Entirely too loud for a dinner
Food
(Outstanding)
5
/
5
Service
(Good)
3
/
5
Ambiance
(Poor)
1
/
5
Noise Level
Energetic
"Entirely too loud for a dinner environment, too crowded together seating wise"
Dined on 04/15/2013
2013
Special Features: fit for foodies
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Review 11 for Sugar Factory
Overall rating
(Very Good)
4
/
5
The food did not disappoint.
Food
(Outstanding)
5
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"The food did not disappoint. We went for Breakfast and I was craving the french toast! It was delicious. I somewhat wish I tried the chocolate french toast - looked awesome! Gave it a 4 out of 5 because the service was lacking. She was very indifferent and didn't come back to check on drinks."
Dined on 04/14/2013
2011
Special Features: fit for foodies, great for brunch, great for outdoor dining, scenic view
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Review 12 for Sugar Factory
Overall rating
(Fair)
2
/
5
Decent Food, Poor Service
Food
(Very Good)
4
/
5
Service
(Poor)
1
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"We had a reservation and were seated immediately, but the tables are crammed very tightly into the restaurant. We were also there on a Friday night, so the music was so loud that conversation with each other, let alone understanding our waiter was impossible. It took 10 minutes for our waiter to make first contact, then another 10 minutes to get soft drinks. The food was pretty good, but the loud environment and poor service ruined the experience."
Dined on 04/12/2013
2006
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Review 13 for Sugar Factory
Overall rating
(Poor)
1
/
5
We had a reservation yet still
Food
(Very Good)
4
/
5
Service
(Fair)
2
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"We had a reservation yet still had to wait 20 min for a table. Service was slow. Caused us to be late for a show we had tickets for latet. Food and drinks were delicious. We realized later we were overcharged. So very disappointed. This was our second visit. Wanted to give them another try. It was pretty much the same experience. We wont be going back."
Dined on 04/12/2013
2008
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Review 14 for Sugar Factory
Overall rating
(Fair)
2
/
5
Maybe at 3 AM
Food
(Fair)
2
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"The Sugar Factory is always open so I can imagine it to be a better choice at 3 am, but at 8 pm It was just ok. I made open table reservations and we were not seated until 34 minutes past our reservation time. The hostess was unfriendly & seemed distressed.
Once seated a friendly waitress came by and was prompt and knowledgeable. The restaurant is very loud so it's better to dance to the DJs music and not try conversation. The food was average, but at 3 am I would have loved it.
The check came and we noticed a "CNF tax" we asked the waitress and she couldn't explain what it is. I looked online & this place is famous for adding this tax without explanation. Just beware that you will see this on your bill. But At 3 am you wouldn't"
Dined on 04/13/2013
2006
Special Features: late-night find
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Review 15 for Sugar Factory
Overall rating
(Very Good)
4
/
5
Excellent food. Excellent
Food
(Outstanding)
5
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Excellent food. Excellent drinks. Excellent desserts."
Dined on 04/09/2013
2007
Special Features: good for groups, late-night find, romantic, special occasion, scenic view, hot spot
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Review 16 for Sugar Factory
Overall rating
(Outstanding)
5
/
5
Have never had a bad experience
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Have never had a bad experience there! Desserts and alcoholic drinks are their specialty!"
Dined on 04/09/2013
2012
Special Features: fit for foodies, kid-friendly, late-night find, neighborhood gem, special occasion, scenic view, great for lunch, hot spot
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Review 17 for Sugar Factory
Overall rating
(Outstanding)
5
/
5
Our group of 5 enjoyed this
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Our group of 5 enjoyed this restaurant. If you love sweet food, this is the place. However, if you are a diabetic, the choices are limited and not as good as the sweet options. One of our guests had to ask for all of the food that he had ordered; the waiter had completely forgotten some of the items. Another guest was served dry toast and had to request some butter. We had a good time but not sure we will return with so many other options for brunch around Vegas."
Dined on 04/07/2013
2012
Special Features: great for brunch, great for outdoor dining, scenic view
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Review 18 for Sugar Factory
Overall rating
(Outstanding)
5
/
5
Fun but LOUD
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"Great service but way too loud, We had the $36 dollar Gummi bear drink, it was a photo moment for sure. . The music is so loud that I could not hear my guest or waiter. Make outside reservations to hear each other."
Dined on 04/07/2013
2013
Special Features: great for outdoor dining, scenic view
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Review 19 for Sugar Factory
Overall rating
(Very Good)
4
/
5
It was a bit hard to hear
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"It was a bit hard to hear with the music so loud"
Dined on 04/06/2013
2013
Special Features: vibrant bar scene, good for groups, late-night find, neighborhood gem, scenic view
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Review 20 for Sugar Factory
Overall rating
(Very Good)
4
/
5
I went to the Sugar Factory
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"I went to the Sugar Factory for prom, my group and I really enjoyed the place. The atmosphere was great, the food was delicious, and the service was remarkable for such a busy restaurant. I will definitely be returning in the future, and I do recommend the Sugar Factory!"
Dined on 04/06/2013
2013
Special Features: good for groups, great for brunch, great for outdoor dining, late-night find, notable wine list, romantic, special occasion, scenic view, great for lunch, hot spot
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Review 21 for Sugar Factory
Overall rating
(Very Good)
4
/
5
Went with a big group of people,
Food
(Very Good)
4
/
5
Service
(Fair)
2
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Went with a big group of people, we loved the atmosphere. All of our dishes were really good... the only thing was that the salads (which were huge), really only had lettuce in them. There were like 3 tomatoes and cucumbers at the top and the rest was a giant bowl of lettuce.. a little disappointing. Two of us who ordered different salads both just had bowls of lettuce. I also shared the veggie burger and that was delicious! I thought it was really weird that the waiter said the chefs couldn't quickly cut the burger for us in the kitchen because they were "too busy.""
Dined on 04/06/2013
2011
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Review 22 for Sugar Factory
Overall rating
(Very Good)
4
/
5
While I was in town on business
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"While I was in town on business my husband and I took our 12 yr old here for his birthday. No complaints!"
Dined on 04/05/2013
2006
Special Features: vibrant bar scene, kid-friendly, special occasion, hot spot
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Review 23 for Sugar Factory
Overall rating
(Good)
3
/
5
Ok experience.
Food
(Very Good)
4
/
5
Service
(Fair)
2
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"Our server ignored us most of the time. This is just another version of the Cheesecake Factory and the like. Nothing notable but not terrible."
Dined on 04/05/2013
2012
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Review 24 for Sugar Factory
Overall rating
(Fair)
2
/
5
fun, loud burger joint
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"Great brurgers. Limited wine list. Noisy. At raised ground floor level so sitting outside not that great.
The menu is encased in thick plastic like a diner. Of which, 70% is cocktails.
Not great for kids (which is what we were)
Good fun for 20 somethings out for a laugh.
18% surcharge for 6 or more people.
Good fun for 20 somethings out for a laugh.
18% surcharge for 6 or more people.
English Olive oppsite, in Bellagio is as buzzy but far better food. Twice the price, but you get what you pay for."
Dined on 04/04/2013
2010
Special Features: vibrant bar scene, good for groups
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Review 25 for Sugar Factory
Overall rating
(Fair)
2
/
5
I was beyond excited to take
Food
(Fair)
2
/
5
Service
(Poor)
1
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"I was beyond excited to take my 11 year old daughter here on her first trip to Las Vegas. This turned into such a disappoinent. We had a reservation at 7 but were seated at 7:30. 15 mins after our full party arrived. The hostess was flippant and annoyed. During our wait we were not offered a drink or the option of picking something up at the bar. Water was 2.00 a person. They brought us hot water glasses without ice. I asked for sparkling and they brought flat out 3 different times including a bottle that said sparkling that was filed with flat water. Overall our experience was abysmal for our local friends and us. It definitely wasn't worth wasting my daughters first best food experience on the Vegas Strip."
Dined on 04/04/2013
2011
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Review 26 for Sugar Factory
Overall rating
(Good)
3
/
5
Good food-kid friendly
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Good food, good place for kids because of the noise level."
Dined on 04/03/2013
2006
Special Features: good for groups, great for outdoor dining, kid-friendly, late-night find, scenic view, great for lunch
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Review 27 for Sugar Factory
Overall rating
(Fair)
2
/
5
Disappointed in Sugar factory
Food
(Fair)
2
/
5
Service
(Poor)
1
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"Expensive food and drinks. They were out of two of the house wines, after deciding on my third choice, they served a quarter glass of wine to me. Probably the end of the bottle! Waited 23 minutes for a banana split which didn't have any pineapple on it. Most likely out of that too? Food was adequate. At the end, they added on a ncf fee? This fee was explained to me as a casino fee? Never saw it at any other place here in Vegas. Disappointed..."
Dined on 04/02/2013
2011
Special Features: good for groups, kid-friendly, late-night find, special occasion, scenic view, great for lunch
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Review 28 for Sugar Factory
Overall rating
(Poor)
1
/
5
Server was rude, everyone
Food
(Good)
3
/
5
Service
(Poor)
1
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Server was rude, everyone in our party had to be there within A 10 minute window or they would give our table away, after I had booked it a mo th in advance.... 2 dollars for each water 16 bucks in tap water for a party of 8.... When my sister tried to get a free refill of water she had purchased from the bar our server gave us attitude and did t want to give her the free refill.... Overpriced , no happy hour , rude server, we left immediately we went to cabo wabo instead which was right across the street and amazing! Great service, good prices and 7 shots of tequila because it was my little sis 21 st birthday, I'd recommend cabo wabo! (At the base of planet hollywood)"
Dined on 03/29/2013
2011
Special Features: neighborhood gem
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Review 29 for Sugar Factory
Overall rating
(Good)
3
/
5
the food was just fair. there
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"the food was just fair. there were four of us, and none of us cared for what we ate. Even the appetizers were just barely ok."
Dined on 04/01/2013
2009
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Review 30 for Sugar Factory
Overall rating
(Very Good)
4
/
5
We had a great breakfast!
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"We had a great breakfast! Nutella pancakes are heavenly!"
Dined on 03/30/2013
2011
Special Features: fit for foodies, great for brunch, great for outdoor dining, hot spot
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Review 31 for Sugar Factory
Overall rating
(Very Good)
4
/
5
I loved my experience at the
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"I loved my experience at the Sugar Factory - I was seated inside right next to the outdoor patio. Great environment, nice music, overall great experience."
Dined on 03/31/2013
2013
Special Features: vibrant bar scene, fit for foodies, good for groups, great for brunch, great for outdoor dining, kid-friendly, special occasion, great for lunch, hot spot
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Review 32 for Sugar Factory
Overall rating
(Very Good)
4
/
5
All Las Vegas locals in attendance
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"All Las Vegas locals in attendance - we had a great time for our annual Easter brunch trying a new spot. Fun vibe, great service. We loved the creative cocktails, although the brunch menu was a litte limited. All in all a good time - we'll definitely be back."
Dined on 03/31/2013
2011
Special Features: good for groups, great for brunch, great for outdoor dining, great for lunch, hot spot
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Review 33 for Sugar Factory
Overall rating
(Outstanding)
5
/
5
We visited Easter Sunday.
Food
(Outstanding)
5
/
5
Service
(Good)
3
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"We visited Easter Sunday. The Food was great, however i was disappointed when I found out we only had a limited menu choices. I will diffintenly visit again.."
Dined on 03/31/2013
2013
Special Features: great for outdoor dining, romantic, scenic view
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Review 34 for Sugar Factory
Overall rating
(Good)
3
/
5
Friday and Saturday are DJ
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"Friday and Saturday are DJ nights. Great if you don't want to talk with those you are dining with. The volume was so loud the waitress had a difficult time taking our order."
Dined on 03/30/2013
2009
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Review 35 for Sugar Factory
Overall rating
(Very Good)
4
/
5
The food was very good and
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"The food was very good and the service excellent. We ate there on a Saturday night. They have live DJ's on the weekend so it was very, very loud. Hard to even talk to our waiter. Otherwise an excellent evening."
Dined on 03/16/2013
2013
Special Features: vibrant bar scene, fit for foodies, good for groups, great for outdoor dining, late-night find, neighborhood gem, romantic, special occasion, great for lunch, hot spot
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Review 36 for Sugar Factory
Overall rating
(Good)
3
/
5
Very noisy and sat us at a
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Poor)
1
/
5
Noise Level
Energetic
"Very noisy and sat us at a table that was 1 foot away from another table on both sides. Food was good not spectacular."
Dined on 03/29/2013
2012
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Review 37 for Sugar Factory
Overall rating
(Very Good)
4
/
5
Great place but you might go deaf
Food
(Outstanding)
5
/
5
Service
(Good)
3
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"I enjoyed the ambiance except the music was SOOOOO loud and harsh. I loved the food location and feel of the place."
Dined on 03/29/2013
2008
Special Features: good for groups, kid-friendly, neighborhood gem, hot spot
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Review 38 for Sugar Factory
Overall rating
(Fair)
2
/
5
Steak was cheap and chewy,
Food
(Poor)
1
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Steak was cheap and chewy, bar didn't even have the n AA tournament on. Seemed clueless on finding the remote. Salad was just a pile of lettuce."
Dined on 03/28/2013
2009
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Review 39 for Sugar Factory
Overall rating
(Good)
3
/
5
The place was very noisy at
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"The place was very noisy at times. The place did not offer a kids menu. It was not kid-friendly at all, I was very surpise. The dessert was excellent. The prices was extremely too high for the type of food on the menu."
Dined on 03/28/2013
2011
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Review 40 for Sugar Factory
Overall rating
(Very Good)
4
/
5
The cocktails are amazing.
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"The cocktails are amazing. We had a "tootsie pop," a "rootbeer float," and a "peanut butter cup.""
Dined on 03/28/2013
2008
Special Features: vibrant bar scene, late-night find
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Review 41 for Sugar Factory
Overall rating
(Good)
3
/
5
Was seated immediately. Food
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"Was seated immediately. Food ok, but no kids menu. Very loud inside, had to practically yell to place our order."
Dined on 03/28/2013
2013
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Review 42 for Sugar Factory
Overall rating
(Very Good)
4
/
5
Everything was great, with
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Everything was great, with the exception of cream being served in an espresso cup. Last time I was here, waiter struggled to find me a tea spoon. FYI."
Dined on 03/27/2013
2010
Special Features: vibrant bar scene, fit for foodies, good for groups, great for brunch, great for outdoor dining, kid-friendly, late-night find, romantic, special occasion, scenic view, great for lunch, hot spot
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Review 43 for Sugar Factory
Overall rating
(Good)
3
/
5
The reason for me booking
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"The reason for me booking reservations was my son wanted to go to Vegas for his tenth birthday and have dinner at your restaurant and get the whole birthday experience but we ask for it but were told u guys weren't doing it no more, really! When I made my reservations I wasn't told that? Even when we arrived I and told host we were celebrating my son 10th birthday she mentioned cool! But when I went to order the King Kong or Hong Kong desert and asked for the whole birthday experience your waiter said "no we don't do that anymore " really! My son was really disappointed :/ it was his birthday! And first time in your restaurant and Vegas!!!!!!!! I told the waiter to inform his manager the they literally killed my birthday he just walked"
Dined on 03/27/2013
2013
Special Features: great for lunch
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Review 44 for Sugar Factory
Overall rating
(Outstanding)
5
/
5
I went here for the very first
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"I went here for the very first time for my birthday. They sat my group and I at a perfect table and the energy and feel of the place was wonderful! I love the music and our server was very nice. Unfortunately I do not remember her name but wish I did. I will definitely be back her again soon."
Dined on 03/23/2013
2013
Special Features: vibrant bar scene, good for groups, great for outdoor dining, late-night find, special occasion, scenic view, hot spot
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Review 45 for Sugar Factory
Overall rating
(Fair)
2
/
5
Good drinks and view ... That's it
Food
(Fair)
2
/
5
Service
(Fair)
2
/
5
Ambiance
(Very Good)
4
/
5
"Went here to celebrate my birthday and was a few minutes late for our reservation. It was only two of us and there were plenty of tables but the hostess was a bit smug. I had the bubble gum martini which was very delicious. Then we had the Mac and cheese bites for an app - they were greasy and rubbery. Dinner wasn't much better either and our server was hardly around.
Overall I was pretty disappointed. Next time I would just go for a drink to watch the fountains and that is about it."
Dined on 03/24/2013
2010
Special Features: scenic view
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Review 46 for Sugar Factory
Overall rating
(Outstanding)
5
/
5
Great croissants, fast service
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Croissants here are to die for, and the fresh fruit plate was super fresh! We were in a rush to catch our flight, and the waiter got us in and out quickly. They have a cute candy store attached to the restaurant with lots of cute knick knacks, clothes & candy of course."
Dined on 03/24/2013
2005
Special Features: great for brunch, romantic
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Review 47 for Sugar Factory
Overall rating
(Outstanding)
5
/
5
Had a great time here for
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Had a great time here for my bachelorette/birthday party. Our waiter was outstanding and made sure our needs were met with a large group. The music was very energetic and kept us singing and dancing at the table."
Dined on 03/23/2013
2009
Special Features: vibrant bar scene, good for groups, late-night find, special occasion, scenic view, hot spot
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Review 48 for Sugar Factory
Overall rating
(Outstanding)
5
/
5
Great food and drinks! The
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Great food and drinks! The DJ was so loud that it was difficult to carry on a conversation over dinner."
Dined on 03/23/2013
2005
Special Features: good for groups, late-night find, special occasion, hot spot
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Review 49 for Sugar Factory
Overall rating
(Good)
3
/
5
Loud but fun people watching
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"French Onion soup for a restuarant at Paris was average...did not meet French expectations. The club sandwhich & fries were good. Attentive wait staff! They were great at "turning tables"! After dinner ice cream in the sweet shop was a nice addition."
Dined on 03/23/2013
2011
Special Features: vibrant bar scene, late-night find
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Review 50 for Sugar Factory
Overall rating
(Outstanding)
5
/
5
OpenTable Diner
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
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