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Pump Room-Public Hotel Reviews List

Pump Room-Public Hotel

The PUMP ROOM restaurant offers reasonably priced, delicious favorites in a relaxed, comfortable, and exciting environment. The new food concept was created by Three Star Michelin rated and 2011 James Beard award winner Jean-Georges Vongerichten. Original PUMP ROOM menu classics were reinvented and recreated by Jean-Georges providing his special touch and amazing style. He will support local purveyors and regional flavors.Offerings in the bar include small plates as well as local and international draught and bottled beer;and specialty cocktails crafted by Jean-Georges, and great music.
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1094 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
4.3 / 5
(Outstanding) 4.3 / 5
(1,094 Reviews)
Open Ratings Snapshot
Rating Breakdown 1,094 reviews
5 stars
(603)
4 stars
(311)
3 stars
(120)
2 stars
(43)
1 star
(17)
Food 
4.3 / 5
(Outstanding) 4.3 / 5
Service 
4.3 / 5
(Outstanding) 4.3 / 5
Ambiance 
4.5 / 5
(Outstanding) 4.5 / 5
Noise Level
2 / 3
Moderate
Value 
3.9 / 5
(Very Good) 3.9 / 5
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Diners classify this restaurant as:
  • special occasion(457)
  • fit for foodies(421)
  • romantic(387)
  • hot spot(284)
  • good for groups(282)
  • vibrant bar scene(257)
Pump Room-Public Hotel Reviews List
Review 1 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/26/2016
 2011
Dined on 4/26/2016
 2011
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
Dined on 4/26/2016
 2011
Special Features: good for groups, fit for foodies, kid-friendly
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Review 2 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/25/2016
 2007
Dined on 4/25/2016
 2007
Food 
5 / 5
(Outstanding) 5 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
Value 
4 / 5
(Very Good) 4 / 5
Dined on 4/25/2016
 2007
Special Features: neighborhood gem, special occasion, fit for foodies
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Review 3 for Pump Room-Public Hotel
Overall rating 
3 / 5
(Good) 3 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/23/2016
 2008
Dined on 4/23/2016
 2008
Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
Value 
3 / 5
(Good) 3 / 5
Dined on 4/23/2016
 2008
Special Features: good for groups, vibrant bar scene, special occasion
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Review 4 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/23/2016
 2015
Dined on 4/23/2016
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 4/23/2016
 2015
Special Features: romantic, good for groups, special occasion, fit for foodies, late-night find
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Review 5 for Pump Room-Public Hotel
Overall rating 
3 / 5
(Good) 3 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/22/2016
 2016
Dined on 4/22/2016
 2016
Food 
4 / 5
(Very Good) 4 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
Dined on 4/22/2016
 2016
Special Features: fit for foodies
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Review 6 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Dined on 4/25/2016
 2012
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Review 7 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"Our flatbread, calamari and tuna tartare apps were amazing however my scallops were way too salty. Everyone else in our large party was very happy with their dishes, especially the pastas. I love that there is a huge comfy lounge to meet on beforehand in the hotel. So accommodating for a large group coming from work on a Friday evening."
Dined on 4/22/2016
 2007
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Review 8 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/22/2016
 2013
Dined on 4/22/2016
 2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 4/22/2016
 2013
Special Features: romantic, good for groups, hot spot, vibrant bar scene, special occasion, fit for foodies, late-night find
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Review 9 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"I'm a frequent customer & they always remember me & treat me special. It makes my experience, along with showing others that much more enjoyable & very very memorable! I know the staff as well corporate people & I'm so lucky & appreciative at the same time to be a par
See you very soon!☺️
"
Dined on 4/16/2016
 2011
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Review 10 for Pump Room-Public Hotel
Overall rating 
3 / 5
(Good) 3 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
Value 
4 / 5
(Very Good) 4 / 5
Dined on 4/20/2016
 2004
Special Features: neighborhood gem, vibrant bar scene, fit for foodies
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Review 11 for Pump Room-Public Hotel
Overall rating 
3 / 5
(Good) 3 / 5

Dined on 4/16/2016
 2014
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Review 12 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 4/22/2016
 2009
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Review 13 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

The Pump Room is Amazing!

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
"First time at the Pump Room in over 30 years!! Better than ever!! Our server was great and the food was sensational. The ambience is extraordinary and the celebrity pictures still are a draw"
Dined on 4/17/2016
 2008
Special Features: romantic, neighborhood gem, good for groups, special occasion, vibrant bar scene, fit for foodies, late-night find
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Review 14 for Pump Room-Public Hotel
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/17/2016
 2010
Dined on 4/17/2016
 2010
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
Dined on 4/17/2016
 2010
Special Features: neighborhood gem, great for brunch, special occasion, fit for foodies
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Review 15 for Pump Room-Public Hotel
Overall rating 
3 / 5
(Good) 3 / 5

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"went with a friend on Saturday night. Was ok, more empty tables than I'd expected. I think the chairs are too low or tables too high and we are tall. Not sure why they did that. Overall ok experience but wouldn't go back. Pea guacamole was delicious, cod dish was good but my friend didn't like the sauce that came with the ravioli, too much salt."
Dined on 4/16/2016
 2014
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Review 16 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

eclectic !!

Customer Avatar
OpenTable Diner Since
Dined on 4/16/2016
 2011
Dined on 4/16/2016
 2011
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 4/16/2016
 2011
Special Features: romantic, hot spot, vibrant bar scene
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Review 17 for Pump Room-Public Hotel
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
Dined on 4/16/2016
 2011
Special Features: romantic, good for groups, hot spot, special occasion, fit for foodies
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Review 18 for Pump Room-Public Hotel
Overall rating 
3 / 5
(Good) 3 / 5

Food 
2 / 5
(Fair) 2 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
Dined on 4/16/2016
 2010
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Review 19 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/15/2016
 2015
Dined on 4/15/2016
 2015
Food 
3 / 5
(Good) 3 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
Dined on 4/15/2016
 2015
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Review 20 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/16/2016
 2012
Dined on 4/16/2016
 2012
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 4/16/2016
 2012
Special Features: good for groups, special occasion, great for outdoor dining
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Review 21 for Pump Room-Public Hotel
Overall rating 
4 / 5
(Very Good) 4 / 5

Good, we enjoyed it

Customer Avatar
OpenTable Diner Since
Dined on 4/15/2016
 2016
Dined on 4/15/2016
 2016
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
"Had a drink at the bar (not the one located in the restaurant). Had a pear martini = Delish!! Had dinner in the pump room after. Wine was good (Stella Pinot Grigio) the pretzel dusted calamari was cooked to perfection!! Didn't really taste a difference between regular and pretzel dusted calamari... Steak was perfect as were the scallops. We split the deep dish chocolate chip cookie which was OMG GREAT!!!! Service wasn't bad. We asked for a recommendation but all he did was read a few points off the menu. I always like hearing what the servers favorite entree or app is and why. But that's a personal thing I guess... I did like that we never had to flag him down and he just knew when to come to our table without being there "too much".The round lamp thing was really close to my face which was strange but not bothersome. This would be a great place for large parties. They have some large tables. Overall we had a good time!"
Dined on 4/15/2016
 2016
Special Features: good for groups, vibrant bar scene, fit for foodies
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Review 22 for Pump Room-Public Hotel
Overall rating 
3 / 5
(Good) 3 / 5

Food 
2 / 5
(Fair) 2 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Service was absolutely terrible. I took friends from out of town to Pump Room for dinner. We ordered 4 cocktails 3 and appetizers. Before we received the cocktails, we had received and consumed all appetizers. We then ordered a bottle of wine and dinner. It took almost an hour to receive our meal so between 4 of us, we drank the bottle of wine before we even received our meal. Two people from the group then ordered another glass of wine to enjoy with dinner. We had finished our meals prior to receiving the glasses of wine. The wine and cocktails were tasty but the food was sub par, and the service was not worth returning for. Disappointing experience despite the lovely atmosphere. Our server never acknowledged or apologized for the service despite us constantly having to remind her to do her job."
Dined on 4/09/2016
 2010
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Review 23 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

OpenTable Diner Since
Dined on 4/15/2016
 2010
Dined on 4/15/2016
 2010
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
Dined on 4/15/2016
 2010
Special Features: romantic, neighborhood gem, great for brunch, hot spot, vibrant bar scene, special occasion, fit for foodies, late-night find
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Review 24 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/16/2016
 2016
Dined on 4/16/2016
 2016
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 4/16/2016
 2016
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Review 25 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/14/2016
 2015
Dined on 4/14/2016
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
4 / 3
Energetic
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 4/14/2016
 2015
Special Features: romantic, special occasion, fit for foodies
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Review 26 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

OpenTable Diner Since
Dined on 4/13/2016
 2010
Dined on 4/13/2016
 2010
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 4/13/2016
 2010
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Review 27 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 4/15/2016
 2013
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Review 28 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

OpenTable Diner Since
Dined on 4/15/2016
 2015
Dined on 4/15/2016
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"Wonderful dinner. Scallops to salmon all just so fresh! Loud & energetic atmosphere."
Dined on 4/15/2016
 2015
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Review 29 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"The Flat bread pizza's are wonderful appetizer's. You can't go wrong with any of the items on their menu.
Outstanding dining experience!
"
Dined on 3/27/2016
 2010
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Review 30 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 2/13/2016
 2015
Dined on 2/13/2016
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 2/13/2016
 2015
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Review 31 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 5/30/2015
 2005
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Review 32 for Pump Room-Public Hotel
Overall rating 
4 / 5
(Very Good) 4 / 5

OpenTable Diner Since
Dined on 4/09/2016
 2006
Dined on 4/09/2016
 2006
Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
Value 
3 / 5
(Good) 3 / 5
Dined on 4/09/2016
 2006
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Review 33 for Pump Room-Public Hotel
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 4/13/2016
 2007
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Review 34 for Pump Room-Public Hotel
Overall rating 
3 / 5
(Good) 3 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/10/2016
 2015
Dined on 4/10/2016
 2015
Food 
4 / 5
(Very Good) 4 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
2 / 5
(Fair) 2 / 5
Dined on 4/10/2016
 2015
Special Features: romantic, scenic view, notable wine list, fit for foodies
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Review 35 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 11/20/2015
 2011
Dined on 11/20/2015
 2011
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 11/20/2015
 2011
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Review 36 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

Pump room revisited

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
"Most of the women in our group had not been to the Pump Room since its makeover. We picked this GoldCoast gem before going to the Dreihaus Museum for a viewing of the Downton Abby dresses. We had a wonderful time. TJ, our server, was awesome. The food was delicious, but a few people in our party thought the portions were small. The P&J donut lived up to its reviews."
Dined on 4/10/2016
 2009
Special Features: romantic, good for groups, great for brunch, great for lunch, special occasion, fit for foodies
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Review 37 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/10/2016
 2016
Dined on 4/10/2016
 2016
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 4/10/2016
 2016
Special Features: romantic, good for groups, neighborhood gem, great for brunch, special occasion
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Review 38 for Pump Room-Public Hotel
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/09/2016
 2010
Dined on 4/09/2016
 2010
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
3 / 5
(Good) 3 / 5
Dined on 4/09/2016
 2010
Special Features: romantic, special occasion
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Review 39 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 4/09/2016
 2013
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Review 40 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

Wonderful place to take a date

Customer Avatar
OpenTable Diner Since
Dined on 4/08/2016
 2012
Dined on 4/08/2016
 2012
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
Value 
5 / 5
(Outstanding) 5 / 5
"Found this place under 10 most romantic restaurants in Chicago and it did not disappoint. Ambiance was amazing as was the food. Come to find out after recommend the place to other people attending our conference that the restaurant has been around a long time but has undergone a renaissance. The food and service were great. Especially liked the mushroom appetizer. Yum."
Dined on 4/08/2016
 2012
Special Features: romantic, vibrant bar scene, fit for foodies
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Review 41 for Pump Room-Public Hotel
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/06/2016
 2008
Dined on 4/06/2016
 2008
Food 
5 / 5
(Outstanding) 5 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
Dined on 4/06/2016
 2008
Special Features: special occasion
0points
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Review 42 for Pump Room-Public Hotel
Overall rating 
4 / 5
(Very Good) 4 / 5

OpenTable Diner Since
Dined on 10/23/2014
 2006
Dined on 10/23/2014
 2006
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Dined on 10/23/2014
 2006
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Review 43 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

Best of Chicago

Customer Avatar
OpenTable Diner Since
Dined on 4/06/2016
 2010
Dined on 4/06/2016
 2010
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
"Excellent across the board. Only one criticism -- live jazz too loud. Otherwise, just so so lovely. Impeccable colors, tones in the room -- perfect design choices.
As a true lover of the original, I was ready to disapprove. Thank God the kept the 8x10s!!
"
Dined on 4/06/2016
 2010
Special Features: fit for foodies
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Review 44 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 4/09/2016
 2011
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Review 45 for Pump Room-Public Hotel
Overall rating 
4 / 5
(Very Good) 4 / 5

A Room with a View

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
"The Pump Room always satisfies. Excellent service and friendly staff, the food is delicious and it has a dreamy ambiance."
Dined on 4/06/2016
 2010
Special Features: good for groups, hot spot, special occasion, vibrant bar scene, fit for foodies
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Review 46 for Pump Room-Public Hotel
Overall rating 
4 / 5
(Very Good) 4 / 5

Pork Chop Alert!

Food 
3 / 5
(Good) 3 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
"Everything was fantastic except for the $35 pork chop that was very highly recommended by our waiter. It was overdone, chewy, and dry. Kinda like trying to eat a large piece of petrified peanut butter. Every other aspect of our meal was so good that we will definitely be back!"
Dined on 4/06/2016
 2009
Special Features: romantic, neighborhood gem, great for brunch, special occasion, fit for foodies
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Review 47 for Pump Room-Public Hotel
Overall rating 
3 / 5
(Good) 3 / 5

Disenchanted

Customer Avatar
OpenTable Diner Since
Dined on 2/20/2016
 2016
Dined on 2/20/2016
 2016
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
Value 
2 / 5
(Fair) 2 / 5
"Not the pump room of old. Caters to the chef, not the customers ."
Dined on 2/20/2016
 2016
Special Features: romantic, special occasion
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Review 48 for Pump Room-Public Hotel
Overall rating 
4 / 5
(Very Good) 4 / 5

OpenTable Diner Since
Dined on 4/04/2016
 2009
Dined on 4/04/2016
 2009
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 4/04/2016
 2009
Special Features: romantic, good for groups, hot spot, vibrant bar scene, special occasion
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Review 49 for Pump Room-Public Hotel
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 4/02/2016
 2008
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Review 50 for Pump Room-Public Hotel
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
Value 
2 / 5
(Fair) 2 / 5
Dined on 3/19/2016
 2013
Special Features: romantic, special occasion, notable wine list, fit for foodies
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