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Fraticelli's Italian Grill - Richmond Hill Reviews List
Fraticelli's Italian Grill - Richmond Hill
Fraticelli's Italian Grill and Lounge is driven by one simple principle… create a great Italian impression. Or as the Italians often say… "fare una bella figura."
Like our 13 provinces and territories, Italy has 20 wonderful regions, each one more adamant than the other that they have the best food in the country. Our menu at Fraticelli's is to serve you the best of the best from these wonderful regions. Our steaks are cooked over a high heat wood-fire grill made famous in Tuscany. Our pastas are fresh and our sauces are homemade ranging from the classic northern dish Pappardelle Bolognese to the southern Sicilian style seafood pasta, Spaghetti Pescatore. The pizzas are served Napoletana; style, thin crust and stone baked at 750 degrees. All made with the freshest ingredients available, authenticated with imported Italian plum tomatoes, extra virgin olive oil, and the best grated cheeses.
See more Fraticelli's Italian Grill - Richmond Hill details
Like our 13 provinces and territories, Italy has 20 wonderful regions, each one more adamant than the other that they have the best food in the country. Our menu at Fraticelli's is to serve you the best of the best from these wonderful regions. Our steaks are cooked over a high heat wood-fire grill made famous in Tuscany. Our pastas are fresh and our sauces are homemade ranging from the classic northern dish Pappardelle Bolognese to the southern Sicilian style seafood pasta, Spaghetti Pescatore. The pizzas are served Napoletana; style, thin crust and stone baked at 750 degrees. All made with the freshest ingredients available, authenticated with imported Italian plum tomatoes, extra virgin olive oil, and the best grated cheeses.
111 Current Reviews
Summary of Diner Ratings & Reviews
Overall
(Very Good)
3.9
/
5
Rating Breakdown 111 reviews
5 stars
(30)
4 stars
(54)
3 stars
(20)
2 stars
(4)
1 star
(3)
Food
(Very Good)
3.9
/
5
Service
(Outstanding)
4.1
/
5
Ambiance
(Outstanding)
4.1
/
5
Noise Level
Energetic
Filter Reviews By:
Diners classify this restaurant as:
- special occasion(54)
- good for groups(47)
- neighborhood gem(43)
- romantic(41)
- fit for foodies(36)
- great for lunch(22)
Fraticelli's Italian Grill - Richmond Hill Reviews List
Review 1 for Fraticelli's Italian Grill - Richmond Hill
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"This was our first time at this restaurant and we found it to be extremely good. The ambience and service were terrific and the quality of the food for the price was extremely pleasing. We'd definitely go back with friends or family again."
Dined on 24/03/2013
2010
Special Features: neighborhood gem
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Review 2 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Outstanding)
5
/
5
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Amazing service, and quality food! The service was absolutely incredible, and they took care in making sure everything was catered to our needs. Food and drinks came quickly, and we were provided with an attentive waiter who made us feel welcome and at home. Would definitely go back again and is highly recommended!"
Dined on 5/12/2013
Special Features: fit for foodies, good for groups, romantic, neighborhood gem, notable wine list, hot spot, special occasion, kid-friendly
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Review 3 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Good)
3
/
5
It was good but not great
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"The butternut squash was one of the best dishes at our table. The crab torta was also very good, made with real crab, and the fresh bread they offer was worth a second helping. The food was overall very good but I felt that it was overpriced for what you get. The service was great from the beginning to end. The decorations and setup of the restaurant were very classy and impressive but I found the restaurant very noisy. The music was too loud which made people talk even louder. At one point I think I even heard rock music playing before switching back to jazz. In the end, I felt that it was a good experience but now that I've tried it once I don't think I really need to again."
Dined on 5/12/2013
Special Features: good for groups
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Review 4 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Fair)
2
/
5
Rotting Mussels Cioppino
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"I had the cioppino on Mother's Day recently. While the smell was fantastic and the fish and shrimp were fresh and tasty, over half of my mussels were very bad. My husband had the same meal and his mussels were all fresh but I will never venture to try this dish at this resaurant again. I mentioned this to the waiter but he did nothing about it nor did he comment. Perhaps the excessive noise prevented him from hearing but he did appear to look concerned. This lack of response was reflected in his tip."
Dined on 5/12/2013
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Review 5 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Outstanding)
5
/
5
Wonderful evening
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"As a family of 5, we were celebrating Mother's day and a birthday. It was the perfect place to do so. We were seated in the bar area because it was such a busy night, but enjoyed the atmosphere there. The playoff hockey game was on the tv and we were entertained by that. The food was better than expected. The menu was very good - lots to choose from and met everyones tastes. The service was excellent even on such a busy night. Our server was very lovely and charming. She never missed a thing."
Dined on 5/12/2013
Special Features: good for groups, vibrant bar scene, neighborhood gem, special occasion
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Review 6 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Good)
3
/
5
Great visit with issues
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"This would be our third trip to Fraticelli's and the reason we go back is the food and service has been great. However, this past visit I went with six other adults and though the food was on par I found the service to be a bit lacking.
To start some party members had ordered soup only to have it arrive with no spoons. When we requested spoons only one arrived as they had run out of cutlery...how does a restaurant run out of cutlery???
When the food did arrive it was not what i would call hot, luke warm at best, which was not pleasing. Having said that if one were to get over that the food was delicious as usual and we did have a wide array of dishes ordred from a salad to steak with bacon compote.
A fourth visit is till in the cards."
Dined on 5/10/2013
Special Features: late-night find, notable wine list, special occasion
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Review 7 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Very Good)
4
/
5
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Our server was wonderful.Very helpful, and did not rush us at all!"
Dined on 5/11/2013
Special Features: neighborhood gem, special occasion
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Review 8 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Very Good)
4
/
5
Good food and good atmosphere
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"This restaurant has a pretty complete menu, so I will likely be back to try a different dish. The food was good and the flavor was evident, but the portions were odd depending on what type of dish you ordered.
Pizza is a fair size, and the pasta is a pretty good size too. However, I felt that the entree portions were too small to justify the price.
Oh, and the bread is amazing. No kidding.
For dessert, I tried the cannoli. Not impressive. They had a citrus taste that didn't belong, they were brittle and just wasn't satisfying. That said, they were fairly priced."
Dined on 5/07/2013
Special Features: fit for foodies, good for groups, neighborhood gem, notable wine list, special occasion
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Review 9 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Good)
3
/
5
Impeccable service
Food
(Good)
3
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Impeccable service. Waiter was kind, smiled a lot, and genuinely providing great service. He seemed like one of those nice guys that people forgot exist. My husband and I were extremely pleased with his service and the manager,Neil, who came to check up on us. Wish we had caught the waiter's name so that he could be recognized. =)"
Dined on 5/03/2013
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Review 10 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Very Good)
4
/
5
Definitely going back...
Food
(Outstanding)
5
/
5
Service
(Fair)
2
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Food was outstanding !
Great waitress but the service needed improvement.
Overall a great place."
Great waitress but the service needed improvement.
Overall a great place."
Dined on 25/04/2013
2013
Special Features: fit for foodies, neighborhood gem
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Review 11 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Outstanding)
5
/
5
First time at Fraticelli's
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
"First time at Fraticelli's and will definitely go back. Great ambiance, good food..very enjoyable overall. They brought a lovely dessert for our friend's birthday. Overall..great. We'll be back with our husbands for dinner!!!"
Dined on 26/04/2013
2010
Special Features: fit for foodies, special occasion, great for lunch
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Review 12 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Good)
3
/
5
Nice biz lunch
Food
(Fair)
2
/
5
Service
(Very Good)
4
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"Service was prompt, attentive and accomodating (a few minor issues were immediately dealt with). The menu is pedestrian but the food itself is fine, although a tad too expensive for what you get. Overall, a decent place for lunch. This was a return visit."
Dined on 12/04/2013
2008
Special Features: good for groups, neighborhood gem, great for lunch
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Review 13 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Outstanding)
5
/
5
Loved it, ambience fantastic...food
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Loved it, ambience fantastic...food visually appealing, delicious, variety on menu, price range for all"
Dined on 31/03/2013
2010
Special Features: late-night find, neighborhood gem, romantic, special occasion, great for lunch
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Review 14 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Fair)
2
/
5
Our waitress Amelia has no
Food
(Good)
3
/
5
Service
(Poor)
1
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Our waitress Amelia has no smile on her face. Even after we asked her twice for bread refill, she did not bring us. We had to ask another waitress "the third time" before the bread refill was brought to us by the other waitress. When we asked for our bill, she automatically added an amount(her tip) on top of the total of food, alcohol and HST. When we question how come the amount did not add up, she just took the bill and change the amount of the credit card authorization back to the actual bill amount.
I have been to this restaurant a few times and usually the service is good. I am very disappointed about the service I received this time."
I have been to this restaurant a few times and usually the service is good. I am very disappointed about the service I received this time."
Dined on 15/03/2013
2012
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Review 15 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Poor)
1
/
5
Give your review a title (optional)
Food
(Fair)
2
/
5
Service
(Poor)
1
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"The service was really bad, the waitress was impatient,
She didn't answer our questions, we wants some explanation about
the dessert menu, she didn't give us ....
She didn't answer our questions, we wants some explanation about
the dessert menu, she didn't give us ....
Also we order a steak which we couldn't eat because it was to hard
for chewing, we told the waitress but she decided to ignore...
for chewing, we told the waitress but she decided to ignore...
Thanks, Sharon"
Dined on 10/03/2013
2013
Special Features: kid-friendly
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Review 16 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Very Good)
4
/
5
We've been at Fraticelli's
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"We've been at Fraticelli's at least 6 times and we've never been disappointed. The food has always been fantastic and the service is excellent."
Dined on 08/03/2013
2013
Special Features: good for groups, neighborhood gem, romantic, special occasion
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Review 17 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Very Good)
4
/
5
Overall experience is good
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Overall experience is good except the noise level."
Dined on 01/03/2013
2011
Special Features: neighborhood gem, notable wine list, great for lunch
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Review 18 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Outstanding)
5
/
5
We are regulars at Fraticelli's
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"We are regulars at Fraticelli's in that we go for lunch for meetings. The food is always terrific and service is always superb. This is a very reliable restaurant.. It's also a great place to go alone with your significant other.. Or a group/family. They accomodate everyone!!"
Dined on 28/02/2013
2009
Special Features: good for groups, kid-friendly, neighborhood gem, romantic, special occasion
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Review 19 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Very Good)
4
/
5
Overall had a good experience
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Overall had a good experience - found the lighting a little low and at times difficult to see our food"
Dined on 22/02/2013
2010
Special Features: neighborhood gem, romantic
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Review 20 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Good)
3
/
5
Still not impressed
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Much better than the last time we were there. Server was friendlier than our last visit. Great for adult party at dinner time but too dark for our little one at dinner time. Had the Valentine's dinner, not on Valentine's day. Wasn't the worst but still not great meals or desserts so we felt disappointed at the price when the bill came. Should have asked before ordering and stuck with an a-la-cart dinner. Overall, I've been disappointed with something each visit. Will only go back if someone else is planning an event there, and will only order the mushroom risotto. I will not be hosting any more get togethers, family dinners, date nights, etc at this restaurant."
Dined on 17/02/2013
2012
Special Features: good for groups
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Review 21 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Very Good)
4
/
5
First time I went on a Groupon
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"First time I went on a Groupon deal it was great! Very good service and the steak fiorentina cooked to perfection and the seafood pasta the gf got was very tasty with a very generous amount of seafood.
Second time around the food suffered a bit. The ny strip was very undercooked (I asked for medium rare) but the insides were rare to blue. (considering the restaurant was less busy this time around). The pasta you can't really go wrong with! I'd repeat and hope for a slightly better food experience. Love the atmosphere though."
Second time around the food suffered a bit. The ny strip was very undercooked (I asked for medium rare) but the insides were rare to blue. (considering the restaurant was less busy this time around). The pasta you can't really go wrong with! I'd repeat and hope for a slightly better food experience. Love the atmosphere though."
Dined on 14/02/2013
2013
Special Features: fit for foodies, good for groups, romantic, special occasion
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Review 22 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Outstanding)
5
/
5
Always good there. The place
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Always good there. The place is very pretty and decorated beautifully, service great and food delicious."
Dined on 18/02/2013
2007
Special Features: neighborhood gem
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Review 23 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Very Good)
4
/
5
Good Atmosphere Restaurant
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"We ordered crab ball and caramari as appertizers, and both dishes are delicious and plenty to our likes.
As for main courses, we ordered tenderloin and striploin that both seem to be a bit off at some point. When the tenderloin arrives, it is at room temperature which is quite unacceptable that we sent back for reheat. After reheating it, the steak tastes much better but a bit too much burnt on the outside. The striploin is just fair because the cut is thinner than most steakhouses so the texture is not as good as I anticipated.
Overall, we had quite a good experience at the restaurant as the atmosphere is great for special occasions even though the food is somehow a bit disappointing."
Dined on 14/02/2013
2013
Special Features: romantic, special occasion
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Review 24 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Outstanding)
5
/
5
GREAT PLACE TO GO
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Me and my wife went there for the first time and found it to be the best dercision we have made. The piano guy was amazing and very talented. the total atmosphere was awesome. We wish we could have heard the piano player over restaurant portion part of the restaurant also. other than that I recommend it to anyone"
Dined on 14/02/2013
2013
Special Features: vibrant bar scene, fit for foodies, good for groups, neighborhood gem, notable wine list, romantic, special occasion, hot spot
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Review 25 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Good)
3
/
5
Food is blehhh
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Went there for a late dinner on Valentine's day. Got a New York strip and a Chicken Parm. Steak was way overcooked. Chicken was just okay. It may be bacause it was Valentine's day and they were really busy. Overall, food was blehh. The place looked nice though."
Dined on 14/02/2013
2013
Special Features: romantic, special occasion
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Review 26 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Very Good)
4
/
5
AMAZING FOOD
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"I had the Lasagna and my bf the Spaghetti Carbonara and it was all amazing and for appetizers we had the Fritto Misto and the Deli Meat Antipasti and everything was amazing"
Dined on 09/02/2013
2013
Special Features: vibrant bar scene, good for groups, romantic, special occasion, hot spot
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Review 27 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Good)
3
/
5
We have a group of 6 but the
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"We have a group of 6 but the waitress forgot whose the orders were for.
Waitress did not pack food but gave out box for customer to self serve.... Service could have been done better than that..."
Waitress did not pack food but gave out box for customer to self serve.... Service could have been done better than that..."
Dined on 10/02/2013
2013
Special Features: good for groups
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Review 28 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Poor)
1
/
5
They really screwed up our
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"They really screwed up our order. Manager apologized twice, did not charge us for our food and gave us gift certificates to come back. I liked that they apologized, but still, it was not an enjoyable experience, we had to eat in a hurry (it was lunch time) and one person in our party had to take his lunch to go."
Dined on 06/02/2013
2013
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Review 29 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Very Good)
4
/
5
Good for group of 40-something
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Good for group of 40-something women. 6 of us meet 2-3 times per year, were tired of the Moxie's/Milestones options. Nice to have a fresh place to try."
Dined on 28/01/2013
2013
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Review 30 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Very Good)
4
/
5
Great Service
Food
(Good)
3
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"We were not crazy about the food it was good, but our waiter was amazing! He was a delight to have us serve us and it made up for food. Our pasta sauce was heavy (tasted sort of like the thick sauce in jars) ans chicken parmesan was a little dry as well as veal. They were a little thin as well. We were expecting a salad a little bit larger than what was served. Antipasto and bread were great."
Dined on 26/01/2013
2013
Special Features: great for brunch, romantic, special occasion
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Review 31 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Very Good)
4
/
5
Good food and an excellent
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Good food and an excellent service!"
Dined on 19/01/2013
2013
Special Features: fit for foodies, kid-friendly, romantic, special occasion
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Review 32 for Fraticelli's Italian Grill - Richmond Hill
Overall rating
(Good)
3
/
5
I reserved my table on line.
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"I reserved my table on line. Upon arriving at the restaraunt I was dissappointed to find out that there had been a technical difficulty with the computer system and my reseved table was in the piano lounge and not in the dining room. The manager was kind enough to find us a table in the dining room, however we had to wait for half an hour."
Dined on 19/01/2013
2013
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Ratings-Only Reviews for Fraticelli's Italian Grill - Richmond Hill
Based on the average of (79) ratings-only reviews
Overall
(Outstanding)
4
/
5
10 out of 10 recommend this product
Food
(Very Good)
4
/
5
Service
(Outstanding)
4.2
/
5
Ambiance
(Outstanding)
4.2
/
5
Noise Level
Energetic