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The Palm Court Reviews List

The Palm Court

Tea has been a long tradition at the Drake Hotel. The Palm Court began serving Tea during the holiday season of 1982 and dignitaries the likes of the late Princess of Wales, Princess Diana, Hilary Clinton have sipped and supped here since. In 1958, Queen Elizabeth joined us for tea at the Drake.

The uniqueness of the beauty of the room centers around a gorgeous limestone fountain with a giant urn as its center motif dating 275 years old, this French bronze by designer David Williams. Most importantly, the ambiance of this afternoon affair is greatly enhanced by the live harp music performed Wednesday through Sunday by our musicians dressed in classical evening gown attire.
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919 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
4.4 / 5
(Outstanding) 4.4 / 5
(919 Reviews)
Open Ratings Snapshot
Rating Breakdown 919 reviews
5 stars
(575)
4 stars
(205)
3 stars
(84)
2 stars
(45)
1 star
(10)
Food 
4.1 / 5
(Outstanding) 4.1 / 5
Service 
4.3 / 5
(Outstanding) 4.3 / 5
Ambiance 
4.6 / 5
(Outstanding) 4.6 / 5
Noise Level
2 / 3
Energetic
Value 
3.7 / 5
(Very Good) 3.7 / 5
Filter Reviews By:
Diners classify this restaurant as:
  • special occasion(600)
  • good for groups(235)
  • romantic(221)
  • great for brunch(165)
  • great for lunch(149)
  • kid-friendly(111)
The Palm Court Reviews List
Review 1 for The Palm Court
Overall rating 
3 / 5
(Good) 3 / 5

good but could be better

Customer Avatar
OpenTable Diner Since
Dined on 4/30/2016
 2012
Dined on 4/30/2016
 2012
Food 
2 / 5
(Fair) 2 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
Value 
3 / 5
(Good) 3 / 5
"I have not been back here over couple years. After visiting many afternoon tea places around the world, I must say that this place needs some improvements for the food and service. The setting and ambiance are still as nice as back couple years ago, but need some new touch-up. the waiter was nice, but I can tell he was exhuased and tired of doing the same job.
However, there are not many nice places in Chicago to go for the afternoon tea. In this perspective, at least the atmosphere of this place wins. Will I come back? I may because there is no other places to go in Chicago for it.
"
Dined on 4/30/2016
 2012
Special Features: good for groups, special occasion
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Review 2 for The Palm Court
Overall rating 
5 / 5
(Outstanding) 5 / 5

OpenTable Diner Since
Dined on 5/01/2016
 2009
Dined on 5/01/2016
 2009
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 5/01/2016
 2009
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Review 3 for The Palm Court
Overall rating 
2 / 5
(Fair) 2 / 5

Tea at the Palm Court

Customer Avatar
OpenTable Diner Since
Dined on 4/30/2016
 2014
Dined on 4/30/2016
 2014
Food 
2 / 5
(Fair) 2 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
2 / 5
(Fair) 2 / 5
"While the service was good -- and the ambiance fine -- the quality of the food was a real disappointment. The tea sandwiches were unimaginative and, with the exception of the lobster roll, mediocre in quality. The curry chicken salad was dry. The scones were okay - small and certainly nothing special. The condiments for the scones (jam, lemon curd, clotted cream) were quite good, however -- just not much scone to put them on. The sweets were poor
overall : a strawberry pound cake-like item that was dry and tasteless; a raspberry filled chocolate confection that was not particularly good; and a macaroon that was fine. Not good value. I suggest the chef visit the Jefferson Hotel in Richmond, VA, to learn how a truly good afternoon tea is done.
"
Dined on 4/30/2016
 2014
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Review 4 for The Palm Court
Overall rating 
5 / 5
(Outstanding) 5 / 5

Wonderful Mother's Day High Tea!

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
"I took my Mom for an early Mother's Day celebration while she was in town. The service, harp music, food, and tea was delicious. Would definitely go back. Such a cool experience and way worth the money spent."
Dined on 5/01/2016
 2010
Special Features: romantic, good for groups, special occasion
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Review 5 for The Palm Court
Overall rating 
3 / 5
(Good) 3 / 5

OpenTable Diner Since
Dined on 1/02/2016
 2012
Dined on 1/02/2016
 2012
Food 
2 / 5
(Fair) 2 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
Dined on 1/02/2016
 2012
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Review 6 for The Palm Court
Overall rating 
2 / 5
(Fair) 2 / 5

Lost its allure

Customer Avatar
OpenTable Diner Since
Dined on 5/01/2016
 2014
Dined on 5/01/2016
 2014
Food 
2 / 5
(Fair) 2 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
Moderate
Moderate
Value 
1 / 5
(Poor) 1 / 5
"Afternoon tea did not blow me or my friends away. It could've been better, especially for the price. Nothing really stood out. Not even the tea, which I was expecting to blow me away. Maybe it was the season? I'm not sure if I would like to go again."
Dined on 5/01/2016
 2014
Special Features: scenic view
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Review 7 for The Palm Court
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 4/30/2016
 2014
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Review 8 for The Palm Court
Overall rating 
4 / 5
(Very Good) 4 / 5

High Tea

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
"We had a lovely time at high tea. We had seven people and they did seat us at a small table , but it was still a nice time. The harpist is a nice touch."
Dined on 4/30/2016
 2015
Special Features: great for brunch, great for lunch, special occasion
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Review 9 for The Palm Court
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 5/10/2015
 2015
Dined on 5/10/2015
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
3 / 5
(Good) 3 / 5
Dined on 5/10/2015
 2015
Special Features: good for groups, neighborhood gem, special occasion, fit for foodies
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Review 10 for The Palm Court
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/30/2016
 2014
Dined on 4/30/2016
 2014
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
Dined on 4/30/2016
 2014
Special Features: romantic, good for groups, great for brunch, great for lunch, special occasion
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Review 11 for The Palm Court
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/30/2016
 2016
Dined on 4/30/2016
 2016
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
3 / 5
(Good) 3 / 5
Dined on 4/30/2016
 2016
Special Features: good for groups, great for brunch, special occasion
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Review 12 for The Palm Court
Overall rating 
4 / 5
(Very Good) 4 / 5

Lovely tea

Customer Avatar
OpenTable Diner Since
Dined on 4/29/2016
 2014
Dined on 4/29/2016
 2014
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
3 / 5
(Good) 3 / 5
"My sister, two cousins, and I had afternoon tea at the Palm Court. We wanted to give our out-of-town cousins a very Chicago experience. The food, ambiance, and service were wonderful. The staff kept refilling our tea pots with hot water, and our waiter brought us additional food. It's expensive, but good for a special occasion. We all enjoyed it."
Dined on 4/29/2016
 2014
Special Features: good for groups, special occasion
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Review 13 for The Palm Court
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/27/2016
 2006
Dined on 4/27/2016
 2006
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 4/27/2016
 2006
Special Features: romantic, great for brunch, special occasion
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Review 14 for The Palm Court
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"You pay for the ambiance. The tea and finger foods were delicious, but it is an expensive outing. Great for a special occasion."
Dined on 4/30/2016
 2006
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Review 15 for The Palm Court
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/22/2016
 2011
Dined on 4/22/2016
 2011
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 4/22/2016
 2011
Special Features: good for groups, special occasion
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Review 16 for The Palm Court
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/24/2016
 2014
Dined on 4/24/2016
 2014
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
Dined on 4/24/2016
 2014
Special Features: romantic, good for groups, special occasion
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Review 17 for The Palm Court
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/24/2016
 2016
Dined on 4/24/2016
 2016
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 4/24/2016
 2016
Special Features: good for groups, special occasion
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Review 18 for The Palm Court
Overall rating 
5 / 5
(Outstanding) 5 / 5

Brilliant Chicago High Tea

Customer Avatar
OpenTable Diner Since
Dined on 4/22/2016
 2011
Dined on 4/22/2016
 2011
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
"Friday High Tea at The Palm Court in the Drake Hotel situated by the lakefront was superb. Went with a girlfriend for her birthday, and we had such a lovely time listening to the harpist and the water from the center fountain. Service was incredibly attentive, and we had great recommendations for what tea we may like with our sandwiches and scones/desserts.
Price is a bit high, service is excellent so tipping is not to be skimped on! It is WORTH EVERY CENT, and definitely a great treat."
Dined on 4/22/2016
 2011
Special Features: romantic, neighborhood gem, good for groups, hot spot, great for lunch, special occasion, kid-friendly
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Review 19 for The Palm Court
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 4/23/2016
 2005
Special Features: special occasion
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Review 20 for The Palm Court
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/23/2016
 2016
Dined on 4/23/2016
 2016
Food 
5 / 5
(Outstanding) 5 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 4/23/2016
 2016
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Review 21 for The Palm Court
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/10/2016
 2016
Dined on 4/10/2016
 2016
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 4/10/2016
 2016
Special Features: romantic, good for groups, great for brunch, great for lunch, special occasion, kid-friendly
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Review 22 for The Palm Court
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/23/2016
 2016
Dined on 4/23/2016
 2016
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
Dined on 4/23/2016
 2016
Special Features: romantic, great for brunch, great for lunch, special occasion
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Review 23 for The Palm Court
Overall rating 
1 / 5
(Poor) 1 / 5

Food 
1 / 5
(Poor) 1 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
Quiet
Quiet
Value 
1 / 5
(Poor) 1 / 5
Dined on 4/22/2016
 2011
Special Features: romantic, good for groups, special occasion, notable wine list
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Review 24 for The Palm Court
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 4/24/2016
 2013
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Review 25 for The Palm Court
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/21/2016
 2010
Dined on 4/21/2016
 2010
Food 
3 / 5
(Good) 3 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
4 / 3
Energetic
Value 
2 / 5
(Fair) 2 / 5
Dined on 4/21/2016
 2010
Special Features: special occasion
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Review 26 for The Palm Court
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/20/2016
 2011
Dined on 4/20/2016
 2011
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
Dined on 4/20/2016
 2011
Special Features: good for groups, special occasion, kid-friendly
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Review 27 for The Palm Court
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 4/16/2016
 2012
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Review 28 for The Palm Court
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 4/17/2016
 2005
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Review 29 for The Palm Court
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/17/2016
 2015
Dined on 4/17/2016
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 4/17/2016
 2015
Special Features: great for brunch
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Review 30 for The Palm Court
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/17/2016
 2013
Dined on 4/17/2016
 2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 4/17/2016
 2013
Special Features: romantic, good for groups, great for brunch, special occasion
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Review 31 for The Palm Court
Overall rating 
2 / 5
(Fair) 2 / 5

Afternoon Tea from good to bad

Customer Avatar
OpenTable Diner Since
Dined on 4/17/2016
 2011
Dined on 4/17/2016
 2011
Food 
2 / 5
(Fair) 2 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
2 / 5
(Fair) 2 / 5
"My friend had always wanted to go have Afternoon tea at The Drake; as it has received great reviews and is a must-try place for Afternoon Tea. Everything was good at the beginning. Great ambiance. Prompt acknowledgment and sitting. The server was good and very nice; was prompt with anything we asked for. The food started out great; scone were the best (soft and fluffy), but everything else mediocre - dry bread and tasteless sandwiches. The Tres Leches French Macaroons were excellent. We asked for the check and given 2 credit cards for payment - so the bill will be split between my friend and I. My friend had checked her bank account on the ride back from The Drake; it seems that they have charged her 3 times (one for the entire amount and twice for the half amounts). She immediately called the Drake and they told her (with an attitude) to call back the next day when the office was opened again. No other assistance. She called the next day and it took a few tries to get a person to answer the phone. She finally got someone to pick up - so the wrong amounts were charged and then it was placed on hold. So the charges won't be reversed until Thursday - considering we had tea on Sunday - so nearly a week to get it straighten out - we are still waiting to see if the charges will be successfully reversed. Not sure who charged her card - whether it is our server or not - but more attentiveness is required. If the wrong amount was charged - the customer should be notified! We had such high expectation for this place with all the good reviews but with this experience - we are very discouraged to ever go back or recommend it to our friends. Poor customer service and overall experience."
Dined on 4/17/2016
 2011
Special Features: neighborhood gem
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Review 32 for The Palm Court
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/16/2016
 2015
Dined on 4/16/2016
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
Value 
3 / 5
(Good) 3 / 5
Dined on 4/16/2016
 2015
Special Features: special occasion
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Review 33 for The Palm Court
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Dined on 4/16/2016
 2011
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Review 34 for The Palm Court
Overall rating 
4 / 5
(Very Good) 4 / 5

Fun with Visiting Friends

Food 
3 / 5
(Good) 3 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
Value 
2 / 5
(Fair) 2 / 5
"The staff was extremely courteous, the atmosphere was impressive and enjoyable"
Dined on 4/16/2016
 2013
Special Features: good for groups, great for brunch, scenic view, special occasion
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Review 35 for The Palm Court
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/16/2016
 2015
Dined on 4/16/2016
 2015
Food 
3 / 5
(Good) 3 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
Dined on 4/16/2016
 2015
Special Features: romantic, great for brunch, special occasion
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Review 36 for The Palm Court
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/16/2016
 2015
Dined on 4/16/2016
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 4/16/2016
 2015
Special Features: special occasion
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Review 37 for The Palm Court
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/15/2016
 2016
Dined on 4/15/2016
 2016
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
Dined on 4/15/2016
 2016
Special Features: fit for foodies
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Review 38 for The Palm Court
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/15/2016
 2015
Dined on 4/15/2016
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
Value 
3 / 5
(Good) 3 / 5
Dined on 4/15/2016
 2015
Special Features: good for groups
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Review 39 for The Palm Court
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/14/2016
 2011
Dined on 4/14/2016
 2011
Food 
3 / 5
(Good) 3 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
3 / 5
(Good) 3 / 5
Dined on 4/14/2016
 2011
Special Features: special occasion
0points
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Review 40 for The Palm Court
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/13/2016
 2016
Dined on 4/13/2016
 2016
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
2 / 5
(Fair) 2 / 5
Dined on 4/13/2016
 2016
Special Features: special occasion
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Review 41 for The Palm Court
Overall rating 
4 / 5
(Very Good) 4 / 5

Perfect Afternoon Tea

Customer Avatar
OpenTable Diner Since
Dined on 4/14/2016
 2007
Dined on 4/14/2016
 2007
Food 
3 / 5
(Good) 3 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
"Great service and great tea. Unbeatable ambience. Best for very small groups <5 where you want to hear what your guests are saying."
Dined on 4/14/2016
 2007
Special Features: special occasion
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Review 42 for The Palm Court
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
3 / 5
(Good) 3 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
3 / 5
(Good) 3 / 5
Dined on 4/10/2016
 2007
Special Features: romantic, special occasion
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Review 43 for The Palm Court
Overall rating 
2 / 5
(Fair) 2 / 5

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Value 
3 / 5
(Good) 3 / 5
"To compete at the level of the $50 afternoon tea (which is where it's at at the Palm Court), so we are talking top London, New York and Parisian experiences, you need to do a lot better than somewhat dated sandwiches, overbrewed leaf tea and a fountain in the middle of the court which smells of chlorine.
There were good elements of the experience - cakes were nice; free refills on tea is good so you can take as long as you like to sit and shoot the breeze with a friend. Service is good, not overbearing, bit could do with more knowledge on ingredients and tea selection.
Yes, I guess I was a bit disappointed really."
Dined on 3/10/2015
 2013
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Review 44 for The Palm Court
Overall rating 
3 / 5
(Good) 3 / 5

Expected more, but lovely ambiance

Customer Avatar
OpenTable Diner Since
Dined on 4/10/2016
 2016
Dined on 4/10/2016
 2016
Food 
2 / 5
(Fair) 2 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
2 / 5
(Fair) 2 / 5
"Our server Christina was lovely, but for the steep price, I expected more of the treats. Luckily, my guests didn't seem to notice. The tea was lovely, and we enjoyed the variety of sandwiches and pastries."
Dined on 4/10/2016
 2016
Special Features: romantic, special occasion
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Review 45 for The Palm Court
Overall rating 
1 / 5
(Poor) 1 / 5

Palm Court a preserves historic tradition

Customer Avatar
OpenTable Diner Since
Dined on 4/10/2016
 2013
Dined on 4/10/2016
 2013
Food 
1 / 5
(Poor) 1 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
Quiet
Quiet
Value 
1 / 5
(Poor) 1 / 5
"Hardly anyone "dresses up" anymore, so it was a real treat to be among well-dressed, stylish people enjoying a long tradition in a memorable setting. The service from Mirhet and others was superb and all the finger foods were wonderful. The entire experience of High Tea at The Drake's Palm Court is one that cannot be du0plicated, so don't wait."
Dined on 4/10/2016
 2013
Special Features: special occasion
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Review 46 for The Palm Court
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/10/2016
 2015
Dined on 4/10/2016
 2015
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 4/10/2016
 2015
Special Features: good for groups, great for brunch, special occasion
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Review 47 for The Palm Court
Overall rating 
2 / 5
(Fair) 2 / 5

Disappointed with Quality

Food 
2 / 5
(Fair) 2 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
2 / 5
(Fair) 2 / 5
"This was my second visit to the Palm Court and was not as good as my initial trip. The quality of of the food was not in line with the price, as it was just average. The service was also disappointing. I emailed twice before my visit and never received a response to my requests. Our server was not attentive or friendly, which negatively impacted our experience and was unfortunate."
Dined on 4/10/2016
 2010
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Review 48 for The Palm Court
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/10/2016
 2011
Dined on 4/10/2016
 2011
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 4/10/2016
 2011
Special Features: special occasion
0points
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Review 49 for The Palm Court
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/10/2016
 2014
Dined on 4/10/2016
 2014
Food 
5 / 5
(Outstanding) 5 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
Dined on 4/10/2016
 2014
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Review 50 for The Palm Court
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/09/2016
 2012
Dined on 4/09/2016
 2012
Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
Dined on 4/09/2016
 2012
Special Features: good for groups, special occasion
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