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5 Napkin Burger- BostonReservations
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5 Napkin Burger- Boston Reviews List
5 Napkin Burger- Boston
5 Napkin Burger is an upscale restaurant devoted to the art of the hamburger. The signature is 10 oz of fresh ground chuck topped with rosemary aioli, caramelized onions and melted gruyere on a soft white roll. The full burger lineup includes the all-American Bacon Cheddar, Italian Turkey, Avocado Ranch, Mushroom Bleu, Veggie, Lamb, Tuna, Inside Out, even a Burger Salad. While the burgers may be the headliners, the diverse menu of expertly prepared American classics entice foodies to come back nightly. 5 Napkin is the rare burger restaurant where vegetarians and carnivores are equally at home. Additional temptations include expertly prepared sushi maki rolls, Matzo Ball Soup, Steak Frites and Fish & Chips. The 5 Napkin beverage programs showcases a global selection of 60 wines and 80 beers, 10 signature cocktails, 40 bourbons and a host of decadent milk shakes and floats – all a perfect complement to the cuisine.
See more 5 Napkin Burger- Boston details
116 Current Reviews
Summary of Diner Ratings & Reviews
Overall
(Very Good)
3.7
/
5
Rating Breakdown 116 reviews
5 stars
(23)
4 stars
(47)
3 stars
(34)
2 stars
(12)
1 star
(0)
Food
(Very Good)
3.7
/
5
Service
(Very Good)
3.7
/
5
Ambiance
(Very Good)
3.4
/
5
Noise Level
Energetic
Filter Reviews By:
Diners classify this restaurant as:
- good for groups(41)
- kid-friendly(31)
- great for lunch(29)
- fit for foodies(20)
- neighborhood gem(14)
- great for brunch(13)
5 Napkin Burger- Boston Reviews List
Review 1 for 5 Napkin Burger- Boston
Overall rating
(Very Good)
4
/
5
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Good veggie burger. Guac was too acidic."
Dined on 5/09/2013
Special Features: kid-friendly
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Review 2 for 5 Napkin Burger- Boston
Overall rating
(Good)
3
/
5
Good for feeding hungry boys
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"We took our college student son and some of his friends here for dinner. It was a good choice with large portions and uncomplicated food."
Dined on 5/03/2013
Special Features: kid-friendly
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Review 3 for 5 Napkin Burger- Boston
Overall rating
(Very Good)
4
/
5
My husband had the burger
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"My husband had the burger with a fried egg, and couldn't stop raving about it. The brunch cocktail selection was great, our friends loved the Tecate Michelada and I had a prosecco drink. Everyone was impressed with the food and the service. I'd like to come back and sit outside, so we are planning our next visit already."
Dined on 04/28/2013
2010
Special Features: good for groups, great for brunch, great for outdoor dining, great for lunch
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Review 4 for 5 Napkin Burger- Boston
Overall rating
(Fair)
2
/
5
The food overall was good
Food
(Good)
3
/
5
Service
(Poor)
1
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Quiet
"The food overall was good but the wait staff were horrible. It wasn't crowded but the waiter was inattentive and distracted. It took 20 mins to get a beverage. When I order my burger it came out well done on the outside and rare in the middle. The waiter argued with me and told me that's what I asked for ... He did return it to the kitchen. I enjoyed the burger but wouldn't go back bc of the service. send it back to the kitchen initially"
Dined on 04/28/2013
2005
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Review 5 for 5 Napkin Burger- Boston
Overall rating
(Very Good)
4
/
5
Expensive but good food and
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Expensive but good food and in the right location."
Dined on 04/23/2013
2005
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Review 6 for 5 Napkin Burger- Boston
Overall rating
(Outstanding)
5
/
5
We were made to feel very
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"We were made to feel very welcome and comfortable at once. Delicious food,
served promptly, and with nice presentation. Our server was wonderful; she had
a great personality! When we asked for reccommendations, she was very helpful
and really KNOWS the menu. (We loved the s'mores shake she suggested.)Would
absolutely return!"
served promptly, and with nice presentation. Our server was wonderful; she had
a great personality! When we asked for reccommendations, she was very helpful
and really KNOWS the menu. (We loved the s'mores shake she suggested.)Would
absolutely return!"
Dined on 04/21/2013
2012
Special Features: kid-friendly, great for lunch
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Review 7 for 5 Napkin Burger- Boston
Overall rating
(Outstanding)
5
/
5
Awesome burger. Steak a little
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Awesome burger. Steak a little charred...service very good. Clean, high energy place."
Dined on 04/11/2013
2013
Special Features: vibrant bar scene, neighborhood gem
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Review 8 for 5 Napkin Burger- Boston
Overall rating
(Fair)
2
/
5
Tried 5 Napkin burger on my
Food
(Fair)
2
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Tried 5 Napkin burger on my birthday. My wife's bacon burger arrived with undercooked bacon which had to be removed. Yes, it could have been sent back for more cooking but then the burger would be cold and the bun soggy. My veggie burger was OK but mostly tasteless. I have had better. Seated in booth which was so far away from the table, I was leaning into the table the entire time. Service was friendly and efficient."
Dined on 04/13/2013
2004
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Review 9 for 5 Napkin Burger- Boston
Overall rating
(Outstanding)
5
/
5
I often bring visiting friends
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"I often bring visiting friends and family here... works like a charm: fun, energetic and delicious, and not just a burger joint. The guacamole and chips appetizer was awesome! Also appreciate that reservations are quickly seated. This visit was on Patriots Day weekend Saturday with all the marathoners in town, and the staff kept up with what appeared to be an onslaught of guests. Well done!"
Dined on 04/13/2013
2007
Special Features: neighborhood gem, special occasion, scenic view, hot spot
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Review 10 for 5 Napkin Burger- Boston
Overall rating
(Good)
3
/
5
The burger was high quality
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"The burger was high quality and could have been great. However I ordered medium and it was dry and well done."
Dined on 04/13/2013
2008
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Review 11 for 5 Napkin Burger- Boston
Overall rating
(Good)
3
/
5
Too Pricey for a Good Burger
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"They do have a very Good Burger, other items (fries, salads and such just ok). I found it very expensive for what it is. Figure around $15 for a burger... apps and beers also very pricey. Burgers are good, not WOW! I realize it's the Back Bay, but still too high for what it is. In this spot the only thing that's WOW is the total on the check."
Dined on 04/06/2013
2000
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Review 12 for 5 Napkin Burger- Boston
Overall rating
(Good)
3
/
5
Recommend for food, not service
Food
(Outstanding)
5
/
5
Service
(Poor)
1
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"This is a classic case of a nice restaurant with good food that delivered poor service.
The hostess was great, very accommodating with our reservations and friendly upon arrival. The food is tasty and it deserves its reputation. But the service is less than desirable.
We put in appetizers early (and even held off ordering). Our appetizers took 30 minutes to arrive and one minute later, our main meal arrived. There were a number of mistakes in our orders and our server was rude and impatient.
I recommend the restaurant, just don't be suprised if your server diminishes your experience."
Dined on 03/27/2013
2009
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Review 13 for 5 Napkin Burger- Boston
Overall rating
(Very Good)
4
/
5
though the burgers were very
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"though the burgers were very good and the two starters we had
the price did not lend itself to be a very good value"
the price did not lend itself to be a very good value"
Dined on 04/03/2013
2008
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Review 14 for 5 Napkin Burger- Boston
Overall rating
(Good)
3
/
5
The food tasted good, but
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"The food tasted good, but maybe slightly overpriced for burger lovers. I thought the fried pickles with sauerkraut was tasty...but I think I liked the one in New York better. The portions were definitely bigger in New York too! My friend thought that her patty was slightly dry."
Dined on 04/02/2013
2012
Special Features: good for groups
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Review 15 for 5 Napkin Burger- Boston
Overall rating
(Good)
3
/
5
Have eaten here before - burgers
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Have eaten here before - burgers are really good and you DO need lots of napkins - also love the fries. The servers are friendly and energetic. The kids can always find something here!! If you want a good burger - this is the place"
Dined on 03/28/2013
2009
Special Features: good for groups, kid-friendly
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Review 16 for 5 Napkin Burger- Boston
Overall rating
(Outstanding)
5
/
5
Great burgers, served quickly
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Burgers were great and food was served quickly"
Dined on 03/28/2013
2012
Special Features: good for groups, kid-friendly, hot spot
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Review 17 for 5 Napkin Burger- Boston
Overall rating
(Good)
3
/
5
Hungry Irish Dancers
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"We were happy with our experience with 5 Napkin Burger. The server was friendly and efficient. Pickles were outstanding as was the avocado and tomato salad. Only disappointment was that they did not have squeeze mustard and that my burger came a bit more rare than I would have liked, I ordered Medium Well and it came more medium light."
Dined on 03/25/2013
2007
Special Features: good for groups, kid-friendly
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Review 18 for 5 Napkin Burger- Boston
Overall rating
(Good)
3
/
5
Waited 10 minutes for a beer
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"Waited 10 minutes for a beer and the burger came less than a minute after we ordered them. Could it really have been cooked to order. Doubt it."
Dined on 03/23/2013
2005
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Review 19 for 5 Napkin Burger- Boston
Overall rating
(Fair)
2
/
5
It's an EXPENSIVE burger joint.
Food
(Good)
3
/
5
Service
(Poor)
1
/
5
Ambiance
(Poor)
1
/
5
Noise Level
Energetic
"It's an EXPENSIVE burger joint. But, the service isn't even up to that level. We've been many times, and the food and service weren't up to snuff. We left quite disappointed."
Dined on 03/23/2013
2003
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Review 20 for 5 Napkin Burger- Boston
Overall rating
(Outstanding)
5
/
5
Brunch menu was tempting but
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Brunch menu was tempting but we just had to try the burgers since it was our first visit. The Avocado Ranch a & Original 5N burgers were great (also quite large). A very nice thing about 5N is you can susbstitute a side salad for french fries. The service was fabulous -friendly, fast & professional. The menu had a lot of different things to offer-you could go with a large group and everyone would be happy."
Dined on 03/16/2013
2010
Special Features: fit for foodies, great for brunch, great for lunch
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Review 21 for 5 Napkin Burger- Boston
Overall rating
(Outstanding)
5
/
5
Best burger ive ever had in
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Best burger ive ever had in my life!!! Better than five guys:)"
Dined on 03/09/2013
2010
Special Features: vibrant bar scene, fit for foodies, good for groups, great for brunch, kid-friendly, neighborhood gem, special occasion, great for lunch
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Review 22 for 5 Napkin Burger- Boston
Overall rating
(Very Good)
4
/
5
I really like 5 Napkin Burger,
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"I really like 5 Napkin Burger, however, I ordered the fish and chips and I was not impressed. But I tasted everyone else's food in the group and thier choices were delicious."
Dined on 03/08/2013
2013
Special Features: vibrant bar scene, fit for foodies, good for groups, great for brunch, kid-friendly, great for lunch, hot spot
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Review 23 for 5 Napkin Burger- Boston
Overall rating
(Good)
3
/
5
Everyting Was Fine
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"Our lunch at 5 Napkin Burger was ok. Nothing special; just another burger joint. The food was good, but not enough of a draw to make a special trip into the city. If I was in the neighborhood I'd come back and try something else on the menu. The quality of the food was good, but the meals didn't seem to meet the expectation of the restaurant's name. But I do recall the onion rings being very good."
Dined on 02/17/2013
2013
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Review 24 for 5 Napkin Burger- Boston
Overall rating
(Outstanding)
5
/
5
this was the second time i
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"this was the second time i came back here. their shoestring fries are awesome and their burgers are well above average. I wouldnt say they are outstanding but definitely a good place to remember for next time. the staff is very friendly and pretty good with their service."
Dined on 02/16/2013
2013
Special Features: fit for foodies, good for groups, kid-friendly, great for lunch
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Review 25 for 5 Napkin Burger- Boston
Overall rating
(Fair)
2
/
5
Ordered the salads not the
Food
(Fair)
2
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Ordered the salads not the burgers, so this may be unfair, but the salads had wilted greens and uninspired dressing. Very unmemorable from a food standpoint."
Dined on 02/21/2013
2005
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Review 26 for 5 Napkin Burger- Boston
Overall rating
(Fair)
2
/
5
Not worth it...
Food
(Fair)
2
/
5
Service
(Fair)
2
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"Burgers are not that good. Why we ordered a sushi plate for apps at a burger was a stretch, so we give you credit for trying, but really?! Sushi rice has a mixture of ingredients in it. 5N just boiled white rice. It was utterly tasteless except for the soy we had to dunk it in. We had three different burgers, all cooked just as ordered. However, again no seasoning in 'house made every day' guacamole, blue cheese not sharp enough to cut against bacon, and burgers are big so cheese should be noticeable, not barely there. Burger salad was decent and not overly dressed. The best thing about 5N was their chicken sandwhich w crispy bacon and hot sauce. Finally, some flavor."
Dined on 02/20/2013
2006
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Review 27 for 5 Napkin Burger- Boston
Overall rating
(Fair)
2
/
5
How a burger joint that boasts
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"How a burger joint that boasts a great beer collection can not only fail to have Guinness on tap but not even have it in cans is a disgrace. The bottled "Nitrogen Milk Stout" they offered in its place (sans widget) was a lame substitute for the real thing.
The waitress was very defensive. "We pride ourselves in serving only craft beers." Like, say, Bud Light?
"If you want Guinness there are many other places that serve it on tap."
OK. Goodbye."
Dined on 02/13/2013
2003
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Review 28 for 5 Napkin Burger- Boston
Overall rating
(Good)
3
/
5
Great burger. Second time
Food
(Very Good)
4
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Great burger. Second time I have come and either have not received my appetizer or it came with my entree. Service is spotty but the food is always great."
Dined on 02/12/2013
2007
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Review 29 for 5 Napkin Burger- Boston
Overall rating
(Very Good)
4
/
5
We arrived early in the dinner
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"We arrived early in the dinner hour so our table was available immediately. My wife and I settled in while waiting for 10 minutes for our friends during which we ordered an appetizer. This was our first experience at a 5 Napkin Burger but we had checked the menu online so knew what to expect. Initially, I thought the music was a bit loud, but I forgot about it as we got into conversation. The food is very good, and the service was fine. Prices are moderate for an in-town restaurant."
Dined on 02/07/2013
2008
Special Features: fit for foodies, neighborhood gem
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Review 30 for 5 Napkin Burger- Boston
Overall rating
(Very Good)
4
/
5
Its better than most burger
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Its better than most burger joints. The staff is very well trained and friendly and attentive. The food is good - cost a little high for what you are getting - but well prepared and tasty."
Dined on 02/05/2013
2009
Special Features: good for groups, kid-friendly
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Review 31 for 5 Napkin Burger- Boston
Overall rating
(Good)
3
/
5
Way over-priced. For those
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Way over-priced. For those prices I expected a much nicer restaurant. It is a fun, vibrant place, but I can get that at other places for much less money."
Dined on 02/02/2013
2008
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Review 32 for 5 Napkin Burger- Boston
Overall rating
(Very Good)
4
/
5
Good food and service. Take a date!
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Our first time at 5 Napkin, although our daughter had been there before and liked it fine. Just for fun, I read some Yelp reviews, many of which were negative, claiming slow/indifferent service and not so great food. Well, WE liked it and would go back again. Yes, the burgers are pricy, but also honkin' huge 10oz. My wife and I shared one, no problem. Suggest you get yours rare, as we did. Nice and juicy, and cooked to order. Very nice onion rings, done in a crunchy cornmeal batter. First I've had that style, but it was good and the onions inside were thick cut and sweet.
Our waiter, Adam, was more attentive to our needs than waiters at other, more expensive eateries we've tried in Boston. Gave him a nice tip. College crowd+other ages,too."
Our waiter, Adam, was more attentive to our needs than waiters at other, more expensive eateries we've tried in Boston. Gave him a nice tip. College crowd+other ages,too."
Dined on 02/02/2013
2007
Special Features: good for groups, kid-friendly, great for lunch
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Review 33 for 5 Napkin Burger- Boston
Overall rating
(Good)
3
/
5
Just ehh...
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"This restaurant was just very average in my eyes. The burger was good, but not worthy of being the focus of any menu. Asked the server for a beer recommendation and he ordered us a beer that was $18 per bottle without ever mentioning the price. Still would have ordered it, but came across as a tad sneaky. Felt like we were being rushed and up-sold throughout the meal. Not something that would prevent me from going back, but I certainly wouldn't go out of my way to return either. If you're in the area and in the mood for a burger, it's not a terrible option, but certainly not worth driving to."
Dined on 02/02/2013
2008
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Review 34 for 5 Napkin Burger- Boston
Overall rating
(Good)
3
/
5
Not impressed, food was sub-standar
Food
(Poor)
1
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Not impressed, food was sub-standard especially for price and cocktails were just BAD! Would not return or recommend."
Dined on 02/02/2013
2011
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Review 35 for 5 Napkin Burger- Boston
Overall rating
(Fair)
2
/
5
Interesting and diverse menu
Food
(Fair)
2
/
5
Service
(Fair)
2
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"Interesting and diverse menu but......
Burgers are okay but better in many other places. Goof drinks - a bit pricey for the quality"
Burgers are okay but better in many other places. Goof drinks - a bit pricey for the quality"
Dined on 01/31/2013
2011
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Review 36 for 5 Napkin Burger- Boston
Overall rating
(Good)
3
/
5
Big burgers, but small in
Food
(Fair)
2
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Big burgers, but small in taste. This was our third time at 5N. Good service, good atmosphere, but burgers were lacking flavor."
Dined on 01/27/2013
2006
Special Features: good for groups, kid-friendly, great for lunch
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Review 37 for 5 Napkin Burger- Boston
Overall rating
(Good)
3
/
5
Turkey burger was not good.
Food
(Fair)
2
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Turkey burger was not good. The original 5 is still the best"
Dined on 01/23/2013
2005
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Review 38 for 5 Napkin Burger- Boston
Overall rating
(Good)
3
/
5
It is reliable but it could
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"It is reliable but it could kick it up a notch especially on non burger items. The fish tacos needed to be less soggy and spicier, for instance."
Dined on 01/19/2013
2005
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Ratings-Only Reviews for 5 Napkin Burger- Boston
Based on the average of (78) ratings-only reviews
Overall
(Very Good)
3.8
/
5
11 out of 11 recommend this product
Food
(Very Good)
3.9
/
5
Service
(Very Good)
3.8
/
5
Ambiance
(Very Good)
3.5
/
5
Noise Level
Energetic