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NBA City Reviews List

NBA City

NBA City is a complete dining and entertainment venue offering its guests award winning cuisine, exclusive NBA/WBNA authentic merchandise and an interactive basketball game area for fans of all ages.
See more NBA City details
49 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
3.2 / 5
(Very Good) 3.2 / 5
(49 Reviews)
Open Ratings Snapshot
Rating Breakdown 49 reviews
5 stars
(8)
4 stars
(15)
3 stars
(13)
2 stars
(5)
1 star
(8)
Food 
3.2 / 5
(Very Good) 3.2 / 5
Service 
3.6 / 5
(Very Good) 3.6 / 5
Ambiance 
3.6 / 5
(Very Good) 3.6 / 5
Noise Level
2.3 / 3
Energetic
Filter Reviews By:
Diners classify this restaurant as:
  • kid-friendly(31)
  • good for groups(16)
  • hot spot(6)
  • fit for foodies(4)
  • special occasion(4)
  • great for lunch(3)
NBA City Reviews List
Review 1 for NBA City
Overall rating 
5 / 5
(Outstanding) 5 / 5

Our teen loved it!

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"Great food, great service, great decor, great store."
Dined on 6/13/2013
 2013
Special Features: fit for foodies, good for groups, kid-friendly
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Review 2 for NBA City
Overall rating 
4 / 5
(Very Good) 4 / 5

Great Service

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"We had fantastic Service. The wait staff was exceptional."
Dined on 6/17/2013
 2013
Special Features: good for groups, kid-friendly
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Review 3 for NBA City
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"NBA City did a great job of hosting me and three friends for game 3 of the NBA Finals 2013.
Firstly, they were able to seat us earlier than our booking (we finished our rides at Island of Adventure 45 minutes earlier than expected) which was great since we were all soaking wet. After some enquiries, we were given the best view in the restaurant (which was good since I made a specific request for a good view when I booked). Service was FANTASTIC, I think the waiter got about a 20% tip. Food was very good and the atmosphere was excellent (a bit too many Heat band-waggoners for my liking but that's another story haha).
I'd happily recommend NBA City to fans who want to watch a Finals game in the Universal area. Top marks all-round"
Dined on 6/11/2013
 2013
Special Features: good for groups
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Review 4 for NBA City
Overall rating 
1 / 5
(Poor) 1 / 5

Poor Service

Food 
3 / 5
(Good) 3 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
"The food was good but the service was terrible. The waitress kept saying they were over whelmed in the kitchen. Waited 30 minutes for our food, our waitress disappeared for 20 minutes at a time. Tried to order dessert but after placing the order and waiting 15 minutes the waitress came back and said it would be another five minutes. I cancelled the dessert order and then asked for the check. 10 minutes later we finally got to leave. Overall not a good experience."
Dined on 6/16/2013
 2013
Special Features: kid-friendly
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Review 5 for NBA City
Overall rating 
1 / 5
(Poor) 1 / 5

just not the quality i expected

Food 
1 / 5
(Poor) 1 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Food was late to our table. The food quality was below average."
Dined on 6/15/2013
 2012
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Review 6 for NBA City
Overall rating 
4 / 5
(Very Good) 4 / 5

Slam

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Energetic
Energetic
"Service is good. Food really good specially the BBQ options.
The restaurant looks old and need modern NBA decoration.
"
Dined on 6/11/2013
 2013
Special Features: good for groups
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Review 7 for NBA City
Overall rating 
1 / 5
(Poor) 1 / 5

Overcooked

Customer Avatar
OpenTable Diner
Dined on 6/04/2013
Food 
1 / 5
(Poor) 1 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"All of our steaks were over cooked and dry. Not a single steak of the five ordered were cooked even close to the temperature requested."
Dined on 6/04/2013
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Review 8 for NBA City
Overall rating 
4 / 5
(Very Good) 4 / 5

Great service, tasty drinks!

Customer Avatar
OpenTable Diner
Dined on 5/27/2013
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"The service was fantastic! I took my husband to NBA City for dinner, and he was super excited for it! He loved the food. The drinks were very good (I had the hurricane). My food was pretty good....I LOVED the bow tie pasta with garlic sauce and the salmon was pretty good, though could've been a little more tender. Other than that small detail, it was awesome! Our server was fantastic (unfortunately I can't remember his name :()! We had made reservations, but we didn't really need them. Our server even brought out a sundae for my husband's birthday! Great big screen tvs for the games and fun atmosphere! Unfortunately, it was a little pricier for our budget, which is why it's a special occasion place."
Dined on 5/27/2013
Special Features: special occasion
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Review 9 for NBA City
Overall rating 
3 / 5
(Good) 3 / 5

sub par food

Customer Avatar
OpenTable Diner
Dined on 5/26/2013
Food 
2 / 5
(Fair) 2 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"The service was great, our server Brian was super fast friendly, and attentive. NBA city
Is a cool concept and the decor is a lot of fun but the food? Blah. It seemed like
food youd get at Dennys except more expensive. It has no aesthetic appeal, and it
tasted bland. I would totally come back if the food wasn't so crummy.
"
Dined on 5/26/2013
Special Features: vibrant bar scene
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Review 10 for NBA City
Overall rating 
1 / 5
(Poor) 1 / 5

Customer Avatar
OpenTable Diner
Dined on 5/24/2013
Food 
2 / 5
(Fair) 2 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
Moderate
Moderate
"Our family was so excited to be in Orlando to watch the Heat game at NBA city. I had made a reservation a few days before our arrival and when we get there they ask us to go up to the top of the stairs and the hostess will sit us. She tried to sit my family of four in a small corner. I tried to explain to her that I had made a reservations and asked if we can sit by the big tv's. she was not politie about it. I let her know there was a table available in the area we had requested and she refused to listen. That is our first and last time going there. That is unfortunate because we tend to travel in large sports groups and we are always looking for new restaurants to go to."
Dined on 5/24/2013
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Review 11 for NBA City
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great place to eat!

Customer Avatar
OpenTable Diner
Dined on 5/18/2013
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"Great food and I love the atmosphere! If you love food and basketball this is definitely the place for you."
Dined on 5/18/2013
Special Features: good for groups, kid-friendly
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Review 12 for NBA City
Overall rating 
3 / 5
(Good) 3 / 5

Average restaurant

Customer Avatar
OpenTable Diner
Dined on 5/14/2013
Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Good for watching a basketball game with huge projection TV's"
Dined on 5/14/2013
Special Features: kid-friendly
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Review 13 for NBA City
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner
Dined on 5/03/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"Great seats. My husband enjoyed watching the game while we had dinner."
Dined on 5/03/2013
Special Features: good for groups, kid-friendly
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Review 14 for NBA City
Overall rating 
5 / 5
(Outstanding) 5 / 5

Waiters were friendly & food

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"Waiters were friendly & food was great. Would definitely come back again. Even got to see our home town team play! Go spurs"
Dined on 04/28/2013
 2013
Special Features: good for groups, kid-friendly, late-night find
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Review 15 for NBA City
Overall rating 
2 / 5
(Fair) 2 / 5

Dissapointment

Food 
2 / 5
(Fair) 2 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Moderate
Moderate
"Shame that such a hyped up website doesn't live up to the experience. No real nostalgia in the place. The store is wicked small and overpriced. Lastly, the food was a dissapointment. With quite a number of other restaurant experiences to choose from, I would stay away from NBA City."
Dined on 04/17/2013
 2009
Special Features: kid-friendly
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Review 16 for NBA City
Overall rating 
2 / 5
(Fair) 2 / 5

Food was average and our server

Food 
2 / 5
(Fair) 2 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"Food was average and our server was terrible"
Dined on 03/26/2013
 2012
Special Features: kid-friendly
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Review 17 for NBA City
Overall rating 
4 / 5
(Very Good) 4 / 5

Great food

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"I am not sure what I was expecting, but it was not it! It was an NBA themed restaurant, meaning, they had NBA TV on the screens and basketball memorabilia on the walls. Some of the servers had NBA shirts on and there were some basketball shooting arcade style games. They had a pretty decent store to buy NBA gear. Now to the food. It was much better than your normal theme restaurant. Great choices and large portions. I would highly recommend it for the food, but if you want that NBA thing, whatever that is, you might be disappointed."
Dined on 04/13/2013
 2005
Special Features: kid-friendly
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Review 18 for NBA City
Overall rating 
1 / 5
(Poor) 1 / 5

NBA City has gone downhill.

Food 
1 / 5
(Poor) 1 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Service was horrible and food was as well."
Dined on 03/31/2013
 2010
Special Features: kid-friendly
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Review 19 for NBA City
Overall rating 
4 / 5
(Very Good) 4 / 5

The food was good, but we

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"The food was good, but we would have liked to see a little more of a variety on the menu."
Dined on 03/23/2013
 2013
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Review 20 for NBA City
Overall rating 
1 / 5
(Poor) 1 / 5

Universal Lowpoint

Food 
2 / 5
(Fair) 2 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
Moderate
Moderate
"This theme restaurant was not busy yet we waited for nearly an hour for our food while the wait staff ran around like decapitated chickens. We were seated next to the swinging doors from the kitchen, where we could read the sign on the doors that said "Don't kick me" which they did constantly. Our booth had a flat screen TV on the wall which was difficult to look at from the seats because of the proximity and angle. There was no sound and you could not control the content, which was ESPN (fine, but not related to NBA theme even though basketball was on other channels). The NBA theme was one of the weakest points of the experience -- limited to some cartoon graphics on the walls. No interesting NBA paraphernalia,no NBA video."
Dined on 03/21/2013
 2006
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Review 21 for NBA City
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Excellent place to have a very good meal,very good service and even better if you like even a little bit nba"
Special Features: special occasion
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Review 22 for NBA City
Overall rating 
2 / 5
(Fair) 2 / 5

Tourist trap

Food 
2 / 5
(Fair) 2 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
Moderate
Moderate
"I expected a top notch NBA experience, and what we got was a run down tourist trap. Any basketball features were token fed, and poorly maintained (ripped nets and under inflated balls). Other than a few photo's, and some big screen TV's, there was little to connect the average person to the basketball league. Food was extremely overpriced, we paid over $100 for a family of 4, with no booze. The NBA should look at what they are lending their name to."
Dined on 03/15/2013
 2013
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Review 23 for NBA City
Overall rating 
4 / 5
(Very Good) 4 / 5

Surprisingly better quality

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Surprisingly better quality food than we expected. We expected the restaurant to focus on the NBA theme and ignore food taste and quality but not so. All of our meals were good. The ambiance was fun too"
Dined on 02/22/2013
 2010
Special Features: good for groups, great for outdoor dining, kid-friendly, scenic view
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Review 24 for NBA City
Overall rating 
5 / 5
(Outstanding) 5 / 5

menu selection was a pleasant

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"menu selection was a pleasant surprise.Food was great. Service was friendly and fast.A great experience."
Dined on 02/18/2013
 2013
Special Features: fit for foodies, kid-friendly, scenic view, hot spot
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Ratings-Only Reviews for NBA City
Based on the average of (25) ratings-only reviews
Overall 
3.2 / 5
(Very Good) 3.2 / 5
2 out of 4 recommend this product
Food 
3.1 / 5
(Very Good) 3.1 / 5
Service 
3.6 / 5
(Very Good) 3.6 / 5
Ambiance 
3.6 / 5
(Very Good) 3.6 / 5
Noise Level
2.4 / 3
Energetic