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Baci Bistro Reviews List

Baci Bistro

Kailua"s popular Baci Bistro serves "European cuisine with an Italian flair". While chef Reza creates mouthwatering dishes, his partner, Bill, greets diners at the door while the whole staff contributes to the friendly, family flavor of the restaurant. Baci Bistro is rather intimate, with an old-world atmosphere reminiscent of Rome and Florence. Guest have the option of dining inside with its atrium setting, on the covered lanai, or at the food bar where they can sit and watch Chef Reza work his culinary magic.
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39 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
4.1 / 5
(Outstanding) 4.1 / 5
(39 Reviews)
Open Ratings Snapshot
Rating Breakdown 39 reviews
5 stars
(15)
4 stars
(16)
3 stars
(3)
2 stars
(5)
1 star
(0)
Food 
4.4 / 5
(Outstanding) 4.4 / 5
Service 
3.9 / 5
(Very Good) 3.9 / 5
Ambiance 
4.1 / 5
(Outstanding) 4.1 / 5
Noise Level
2.2 / 3
Energetic
Filter Reviews By:
Diners classify this restaurant as:
  • neighborhood gem(30)
  • fit for foodies(25)
  • romantic(17)
  • special occasion(15)
  • great for outdoor dining(14)
  • notable wine list(10)
Baci Bistro Reviews List
Review 1 for Baci Bistro
Overall rating 
5 / 5
(Outstanding) 5 / 5

A Winward Gem!

Customer Avatar
OpenTable Diner
Dined on 5/11/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"Great everything--menu, service, prices. You know it's great when you have a hard time getting out of the front door with so many people waiting to get in!"
Dined on 5/11/2013
Special Features: fit for foodies, good for groups, great for outdoor dining, notable wine list, neighborhood gem, hot spot, special occasion
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Review 2 for Baci Bistro
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner
Dined on 5/04/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
"Food and Service were excellent. The restaurant is very small and fills up fast. Reservations definitely needed on a Sat night."
Dined on 5/04/2013
Special Features: fit for foodies, great for outdoor dining, romantic, neighborhood gem, special occasion
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Review 3 for Baci Bistro
Overall rating 
5 / 5
(Outstanding) 5 / 5

Exceptional as always! We

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"Exceptional as always! We love this place...dine there at least once a month. As we recently returned from a week in Rome and London, we have a current reference to validate the Euro authenticity! Buon Gusto!"
Dined on 04/27/2013
 2013
Special Features: fit for foodies, great for outdoor dining, neighborhood gem
0points
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Review 4 for Baci Bistro
Overall rating 
2 / 5
(Fair) 2 / 5

New staff needs training...

Food 
5 / 5
(Outstanding) 5 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
"Normally, I love my dining experiences a Baci Bistro. However, this particular trip I was sorely disappointed by the service. We had a new server who took every opportunity to remind us she was A) young and B) new. The first two mentions of her newness, I sympathized with her, to the point where my dining companion commented on my patience and understanding. Unfortunately, by the 15th time she mentioned her being new and apologizing for the umpteenth delay and necessitating a repeat of my requests, my patience and undertanding dissipated. I understand there is a learning curve when adding to your staff; however, I feel that there should be a minimum standard of service expectations so as not to take away from the customers' experience."
Dined on 04/19/2013
 2009
Special Features: fit for foodies, neighborhood gem, great for lunch
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Review 5 for Baci Bistro
Overall rating 
2 / 5
(Fair) 2 / 5

Clearly the structure of reservatio

Food 
4 / 5
(Very Good) 4 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Clearly the structure of reservation planning at Baci is broke. We had 730pm reservations and at 730 there were at least 7-8 parties that also had similar reservations and no tables available. We were not seated until 55 minutes later at 825pm. Further, there was no acknowledgement that they were 55 minutes late in seating us. Simply acknowledging such or offering a glass of wine while we wait an hour for our table would have been the appropriate thing to do. This is not a new restaurant and should be better managed than this. Staff overall were nice and attentive once we were seated. Food is consistently good over the years."
Dined on 04/20/2013
 2009
0points
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Review 6 for Baci Bistro
Overall rating 
5 / 5
(Outstanding) 5 / 5

Outstanding food. Service

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Outstanding food. Service is a little slow but if you are not in a hurry you won't be disappointed."
Dined on 04/19/2013
 2011
Special Features: great for outdoor dining, kid-friendly, neighborhood gem, notable wine list, great for lunch
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Review 7 for Baci Bistro
Overall rating 
5 / 5
(Outstanding) 5 / 5

My husband and I have been

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"My husband and I have been eating at Baci's for years, well before we had kids. The food is wonderful and the staff is great. My kids also love it and they are 7 & 8. They also have great specials. If you walk in, the wait may be long, definitely better to make reservations ahead of time. I have eaten Italian food all over the island and this restaurant is the only one that I keep going back to."
Dined on 04/17/2013
 2012
Special Features: fit for foodies, good for groups, great for outdoor dining, kid-friendly, neighborhood gem, romantic, special occasion, great for lunch
0points
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Review 8 for Baci Bistro
Overall rating 
4 / 5
(Very Good) 4 / 5

We were fortunate to have

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"We were fortunate to have Lanai seating. Will have to try again. Nice dinner specials and good flavor, but tepid in temperature upon reaching our table. Service was average and waiter seemed "in the weeds." My client enjoyed the veal special."
Dined on 04/10/2013
 2008
Special Features: fit for foodies, great for outdoor dining, neighborhood gem, romantic
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Review 9 for Baci Bistro
Overall rating 
5 / 5
(Outstanding) 5 / 5

Always reliable, a gem. The

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Always reliable, a gem.
The Groupon of two appetizers, two wines, and two pastas was a great, great deal!
"
Dined on 04/07/2013
 2009
Special Features: fit for foodies, neighborhood gem, romantic, special occasion
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Review 10 for Baci Bistro
Overall rating 
2 / 5
(Fair) 2 / 5

The appetizers were very good.

Food 
2 / 5
(Fair) 2 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"The appetizers were very good. The pastas were not that good and everything is quite expensive for what i consider a neighborhood restaurant. I think $9 for an average wine too high."
Dined on 03/31/2013
 2008
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Review 11 for Baci Bistro
Overall rating 
3 / 5
(Good) 3 / 5

Good food, slow service

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"A friend had a Groupon and it seemed like a good opportunity to try this place I had heard good things about. The food was excellent, our waiter very personable, and the atmosphere was quaint. The only issue I had was the time it took for each of our courses to arrive. Knowing it can be slow, in the future I won't go super hungry and I'll make sure I have plenty of time."
Dined on 03/24/2013
 2012
Special Features: fit for foodies, neighborhood gem, notable wine list, romantic, special occasion
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Review 12 for Baci Bistro
Overall rating 
2 / 5
(Fair) 2 / 5

I think they overbooked.

Food 
4 / 5
(Very Good) 4 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"I think they overbooked. We had to wait over 30 minutes to be seated and then was not given a menu for over 10 minutes. They were overwhelmed. The food, once we got it, was as usual, wonderful."
Dined on 02/13/2013
 2011
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Review 13 for Baci Bistro
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great neighborhood restaurant

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Great neighborhood restaurant with personable staff and excellent dining.
Crowded at times but worth any wait.
"
Dined on 02/14/2013
 2005
Special Features: fit for foodies, neighborhood gem, romantic, special occasion, great for lunch
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Review 14 for Baci Bistro
Overall rating 
4 / 5
(Very Good) 4 / 5

Good for romance

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Made reservations for 2 for valentine's day for 8:45 and we were seated by 9:10. The service was great, but you could tell the staff was tired and a bit stressed from the busy day of romance diners. The location was very nice on the lanai in front with romantic lighting and although a bit crowded, still romantic and a quiet noise level for good conversation. Our drinks came right away before the server even came by. We order the calamari steak which came grilled for a different taste and was served with their house marinara sauce. For dinner we ordered the lobster ravioli and I was not disappointed with light cream sauce and the overfilled ravioli. My husband was pleased with his pasta served with veal, chicken, and sausage."
Dined on 02/14/2013
 2011
Special Features: great for outdoor dining, neighborhood gem, romantic, special occasion
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Review 15 for Baci Bistro
Overall rating 
3 / 5
(Good) 3 / 5

Food was good, but one dish

Food 
4 / 5
(Very Good) 4 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Food was good, but one dish was delivered luke warm. Service was not acceptable. Waitstaff very knowledgeable about specials."
Dined on 02/13/2013
 2013
Special Features: great for outdoor dining, neighborhood gem
0points
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Review 16 for Baci Bistro
Overall rating 
4 / 5
(Very Good) 4 / 5

Love the food! Was s bit

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"Love the food! Was s bit slow due to adding some tables to accommodate more people due to it being Valentine's day! Still a great place with the best creme brulee!!"
Dined on 02/14/2013
 2012
Special Features: fit for foodies, neighborhood gem
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Review 17 for Baci Bistro
Overall rating 
5 / 5
(Outstanding) 5 / 5

Always reliably delicious.

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"Always reliably delicious. We took a houseguest who had never been to Baci Bistro. She loved it!"
Dined on 02/09/2013
 2010
Special Features: fit for foodies, great for outdoor dining, romantic
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Review 18 for Baci Bistro
Overall rating 
4 / 5
(Very Good) 4 / 5

We had an amazing meal here.

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"We had an amazing meal here. Lots of good variations of the usual Italian fare. Staff was very friendly and informed. Wine list was good. Food was excellent"
Dined on 01/11/2013
 2010
Special Features: fit for foodies, neighborhood gem
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Review 19 for Baci Bistro
Overall rating 
5 / 5
(Outstanding) 5 / 5

Baci Love

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
"We love Baci, small with big taste"
Dined on 02/08/2013
 2012
Special Features: romantic
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Review 20 for Baci Bistro
Overall rating 
2 / 5
(Fair) 2 / 5

Food was a let down. Had the

Food 
2 / 5
(Fair) 2 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
"Food was a let down. Had the special - osso bucco. My mistake not asking price, wow expensive even for veal and meat albeit tender was in a watery sauce with risotto that was flakey like uncle bens. Disappointing. Friend had another special - fish, was pretty basic and portions seemed small. But the chocolate decadence cake was to die for!"
Dined on 02/05/2013
 2013
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Review 21 for Baci Bistro
Overall rating 
5 / 5
(Outstanding) 5 / 5

I've eaten here several times,

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"I've eaten here several times, and have always been impressed with the food--both regular menu items and the specials. The service is consistently excellent, and the cheesecake is absolutely delicious! It's a great place to bring family and friends or a nice, romantic dinner out!"
Dined on 01/29/2013
 2012
Special Features: fit for foodies, neighborhood gem, romantic
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Review 22 for Baci Bistro
Overall rating 
4 / 5
(Very Good) 4 / 5

We love the food, that's why

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"We love the food, that's why we keep coming back, thank you Chef!. The fresh tomatoes and burrata cheese are AMAZING! Service from Pat was attentive and personable. Baci restaurant is our favorite on the island!"
Dined on 01/25/2013
 2010
Special Features: fit for foodies, great for outdoor dining, neighborhood gem
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Ratings-Only Reviews for Baci Bistro
Based on the average of (17) ratings-only reviews
Overall 
4.3 / 5
(Outstanding) 4.3 / 5
2 out of 2 recommend this product
Food 
4.4 / 5
(Outstanding) 4.4 / 5
Service 
4.2 / 5
(Outstanding) 4.2 / 5
Ambiance 
4.2 / 5
(Outstanding) 4.2 / 5
Noise Level
2.4 / 3
Energetic