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Pat O'Briens at Universal Citywalk Reviews List

Pat O'Briens at Universal Citywalk

It's Mardi Gras 365 days a year at this authentic reproduction of New Orleans' favorite watering hole. Pat O'Brien's is the home of the world-famous Hurricane drink and the "Flaming Fountain" patio, a picturesque courtyard that will have you believing you're in the middle of Bourbon Street. Pat O'Brien's is also the home of dueling pianos, and in Pat O's Piano Bar you can sing along with two piano players performing nightly. There's also a popular Locals Bar perfect for friendly conversation and catching your favorite game on one of our TV's. Pat O's offers unique private parties with a huge balcony overlooking CityWalk and the patio. Sample Cajun style appetizers and entrees, raise your glass, and 'Have Fun!' as you enjoy a little bit of the Big Easy right in Orlando.
See more Pat O'Briens at Universal Citywalk details
63 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
3.8 / 5
(Very Good) 3.8 / 5
(63 Reviews)
Open Ratings Snapshot
Rating Breakdown 63 reviews
5 stars
(20)
4 stars
(25)
3 stars
(8)
2 stars
(5)
1 star
(5)
Food 
3.4 / 5
(Very Good) 3.4 / 5
Service 
3.8 / 5
(Very Good) 3.8 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
2.5 / 3
Energetic
Filter Reviews By:
Diners classify this restaurant as:
  • great for outdoor dining(31)
  • good for groups(27)
  • hot spot(23)
  • vibrant bar scene(19)
  • special occasion(18)
  • late-night find(16)
Pat O'Briens at Universal Citywalk Reviews List
Review 1 for Pat O'Briens at Universal Citywalk
Overall rating 
3 / 5
(Good) 3 / 5

it was ok

Customer Avatar
OpenTable Diner
Dined on 5/11/2013
Food 
3 / 5
(Good) 3 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"The name was deceiving. We thought it was a Irish restaurant and turned out not so. Food was alright. I wouldn't knock the doors down to go again but it was good"
Dined on 5/11/2013
Special Features: special occasion
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Review 2 for Pat O'Briens at Universal Citywalk
Overall rating 
4 / 5
(Very Good) 4 / 5

Great place for a romantic

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"Great place for a romantic night or with your friends the court yard was great for a meal and the food was awesome recommend the copper steak then you can go and enjoy the twin piano room for a sing a long or go to the bar room for a chat so what ever you like on a night out Pat O'Brians is the place to go."
Dined on 04/28/2013
 2013
Special Features: vibrant bar scene, good for groups, great for outdoor dining, late-night find, romantic, special occasion, hot spot
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Review 3 for Pat O'Briens at Universal Citywalk
Overall rating 
5 / 5
(Outstanding) 5 / 5

I have been to Pat O'Brian's

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"I have been to Pat O'Brian's in New Orleans, so I was looking forward to another night of fun at Patty O's. I read that it was an
exact copy of the original bar....very close but not exact. That didn't spoil the fun.
We made reservations for dinner and sat in the Piano Bar Room. We sang and laughed all night. What a great way to end
a fun-filled day at Universal in Orlando! It was nice to be able to walk to dinner rather than getting the car and leaving the park.
"
Dined on 04/25/2013
 2011
Special Features: good for groups, late-night find, neighborhood gem, special occasion
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Review 4 for Pat O'Briens at Universal Citywalk
Overall rating 
5 / 5
(Outstanding) 5 / 5

Staff was expecting us and

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"Staff was expecting us and had paid attention to special requests. They were both accommodating and friendly."
Dined on 04/18/2013
 2010
Special Features: good for groups, great for outdoor dining, late-night find, neighborhood gem, hot spot
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Review 5 for Pat O'Briens at Universal Citywalk
Overall rating 
3 / 5
(Good) 3 / 5

Food was okay. Good beer prices

Food 
2 / 5
(Fair) 2 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
"Food was okay. Good beer prices (BOGO). Kid had the chicken fingers and fries, which were hot and tasty but the same as anywhere else. I had the crawfish etoufee, which was just ok. Crawfish were chewy. Wife had the Cajun Mac N' Cheese, which was good but tasted like the standard fare at Chili's, etc. Beer was cold and the staff was friendly, although the place was sort of like a ghost town at 6:30 on a Tuesday night. Started to fill up as we were leaving. The Bag O' Beignets was easily the best thing we ordered."
Dined on 04/16/2013
 2009
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Review 6 for Pat O'Briens at Universal Citywalk
Overall rating 
3 / 5
(Good) 3 / 5

We sat in the courtyard.

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"We sat in the courtyard. It was a little windy with all of the fans on. I'm sure they are needed midday but not necessary in the evening. They had a sampler platter of wings, onion rings and mozzarella sticks which was perfect for the teen boys. Huge portion so we brought a doggie bag home. My husband and I had the sampler plate of black beans and rice, gumbo and jambalaya. We've been to New Orleans for the real thing numerous times...this was good but not great."
Dined on 04/16/2013
 2012
Special Features: great for outdoor dining, kid-friendly
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Review 7 for Pat O'Briens at Universal Citywalk
Overall rating 
1 / 5
(Poor) 1 / 5

Maybe we caught them on a bad night

Food 
3 / 5
(Good) 3 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
Quiet
Quiet
"This was a disappointment. Food was actually ok, but service was absolutely awful. We were seated in an outside courtyard area after having a reservation and requesting a table inside. As the temperature was in the low 60s and windy, this made for an uncomfortable experience. We asked to be moved inside, but were told there was no room and/or those tables were already reserved. To make matters worse, the service was terribly slow, and with each apology we were given rambling excuses as to why something was wrong as opposed to just fixing it and improving. To top it all off, there is something off-putting about receiving your check for a party of 6 with an 18% gratuity already added when service is completely sub-par. Not recommended."
Dined on 04/07/2013
 2010
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Review 8 for Pat O'Briens at Universal Citywalk
Overall rating 
1 / 5
(Poor) 1 / 5

You are forced to buy a souvenir

Food 
2 / 5
(Fair) 2 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
Energetic
Energetic
"You are forced to buy a souvenir glass with each drink. We told the server we didn't want them. She said it was the way they come.
You get a long stem glass with a very small top that when full of ice holds
about 2-3 gulps of liquid. These were about $15ea. You could taste some kind
of bitter powder that was not mixed in well. We told the waitress our concerns. She said we should have ordered the Hurricane.
We checked out the dueling pianos. Once seated we realized If you are not eating food, they won't serve you in there.
I tipped the piano guys $5 to play a song. I saw it sit in front of him for about 40min.
They played about 10 other requests that were put in after ours.
We got fed up and left."
Dined on 04/05/2013
 2013
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Review 9 for Pat O'Briens at Universal Citywalk
Overall rating 
4 / 5
(Very Good) 4 / 5

We went to Pat O'Briens and

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"We went to Pat O'Briens and had a really fun time! I didn't realize that they had piano players and we sang and danced. They were really terrific and we were able to request songs. Overall, it was a good dinner and great fun!"
Dined on 04/03/2013
 2011
Special Features: vibrant bar scene, good for groups, great for outdoor dining
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Review 10 for Pat O'Briens at Universal Citywalk
Overall rating 
4 / 5
(Very Good) 4 / 5

Our first Orlando visit was

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"Our first Orlando visit was highlighted by dining at Pat OBriens. Excellent food at a good price with attentive service. The Dueling Pianos exceeded our experience at similar venues we've visited. My wife says we will return and everyone knows what makes the Mrs.happy makes the Mr. happy too!"
Dined on 03/23/2013
 2013
Special Features: fit for foodies, good for groups, late-night find
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Review 11 for Pat O'Briens at Universal Citywalk
Overall rating 
4 / 5
(Very Good) 4 / 5

I was looking for an outdoor

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"I was looking for an outdoor dining experience for my newly arrived house guest from the frozen north. Pat O'Briens was what I was expecting with a friendly staff, pleasant outdoor ambiance/weather and decent food. We were able to talk and catch up in a pleasant environment."
Dined on 03/21/2013
 2013
Special Features: great for outdoor dining, late-night find
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Review 12 for Pat O'Briens at Universal Citywalk
Overall rating 
1 / 5
(Poor) 1 / 5

Go elsewhere!

Food 
1 / 5
(Poor) 1 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Quiet
Quiet
"This was a horrible experience. The food was universally terrible. The staff doesn't care."
Dined on 03/25/2013
 2003
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Review 13 for Pat O'Briens at Universal Citywalk
Overall rating 
4 / 5
(Very Good) 4 / 5

Nice outdoor courtyard

Food 
3 / 5
(Good) 3 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"We had an outdoor courtyard table, which was very nice on a beautiful day, which seems preferable to the indoor section which is dark and loud, with more of a party atmosphere. Food was good but not great for the prices. Gumbo was nothing special; Etouffee was excellent. Portions not large compared to other similar restaurants. Would return again if we could sit outside on a nice day."
Dined on 03/13/2013
 2010
Special Features: good for groups, great for outdoor dining
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Review 14 for Pat O'Briens at Universal Citywalk
Overall rating 
4 / 5
(Very Good) 4 / 5

We had a great time especially

Food 
3 / 5
(Good) 3 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"We had a great time especially once the dueling pianos started! However, there was no server for the piano room when we arrived and this is where we wanted to sit. There was only outside seating...and it was too chilly for us. So a server had to go back/forth between outside seating and our area. When she brought our food we had to request cutlery and napkins...as these had not been provided for us. When we were ready to pay our bill, we had to track her down to get it. Then we had to track her down again (more than 30 minutes later)to close out payment. We could have easily left and stuck her/the establishment with an unpaid bill."
Dined on 03/10/2013
 2013
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Review 15 for Pat O'Briens at Universal Citywalk
Overall rating 
3 / 5
(Good) 3 / 5

Fine... depends on the night?

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"The outside patio where we sat was very nice, though we watched a band set up for Mardi Gras late-night performances and never got to hear them play, or any other music in the background for ambiance besides their very loud sound-checks followed by nothing after they finished. Would rather have been seated inside in the piano bar if that was the case, but understandable considering how busy they are for Mardi Gras. Service was fine but not great, food on Movie & Meal deal menu list was adequate though not particularly notable. My friend liked her Shrimp Po'Boy sandwich the best of all our meals. Loved the pretty space and vibe, but overall just okay and I would go to another Citywalk restaurant next time."
Dined on 03/09/2013
 2013
Special Features: vibrant bar scene, great for outdoor dining, late-night find
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Review 16 for Pat O'Briens at Universal Citywalk
Overall rating 
4 / 5
(Very Good) 4 / 5

Food was ok, typical pub menu.

Food 
2 / 5
(Fair) 2 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
"Food was ok, typical pub menu. Dueling Piano's - always entertaining"
Dined on 03/04/2013
 2011
Special Features: good for groups
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Review 17 for Pat O'Briens at Universal Citywalk
Overall rating 
5 / 5
(Outstanding) 5 / 5

Sing Along

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"The food was certainly good, but not exceptional. The real reason to go to Pat O'Briens after a full day at Universal is to enjoy a beer or cocktail and sing along with the dueling pianists. The setting is fun and they're very tolerant of singing off-key.The souvenir Hurricane glass is pretty cool too!"
Dined on 03/03/2013
 2009
Special Features: good for groups, kid-friendly
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Review 18 for Pat O'Briens at Universal Citywalk
Overall rating 
5 / 5
(Outstanding) 5 / 5

fun and good food

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"fun with the dueling pianos and the food was good too."
Dined on 02/22/2013
 2009
Special Features: good for groups, great for outdoor dining, hot spot
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Review 19 for Pat O'Briens at Universal Citywalk
Overall rating 
4 / 5
(Very Good) 4 / 5

My husband and I had been

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"My husband and I had been visiting the parks all day long and were hot and tired. We had a reservation but the restaurant was not crowded at the time we came in. We were a little worried that we were going to be under dressed but we were thrilled to find it was a casual restaurant but could also be formal. The ambiance is beautiful and we were pleased with our food and drinks."
Dined on 02/22/2013
 2013
Special Features: vibrant bar scene, good for groups, great for outdoor dining, romantic, special occasion, great for lunch
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Review 20 for Pat O'Briens at Universal Citywalk
Overall rating 
1 / 5
(Poor) 1 / 5

Great entertainment but the

Food 
1 / 5
(Poor) 1 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"Great entertainment but the food was almost inedible."
Dined on 02/18/2013
 2006
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Review 21 for Pat O'Briens at Universal Citywalk
Overall rating 
2 / 5
(Fair) 2 / 5

"Dad ordered the Cancun Shrimp.

Food 
1 / 5
(Poor) 1 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
""Dad ordered the Cancun Shrimp. It arrived cold along with the french fries. We could have gotten tastier shrimp out of the frozen food section of the supermarket. Want great coconut shrimp...go to Outback Steak House.
I ordered Tour of N’awlins. The Gumbo was delicious. Back beans & rice, typical.
The Jambalaya might as well have come out of a bucket of wallpaper paste.
The only reason that I took my Father to Pat O’Brien’s Orlando is because both of us had vacationed (separately) to New Orleans on a number of occasions. The food there was always wonderful. It’s a shame your food doesn’t live up to the tastiness of your famous Hurricane drink, which of course we ordered."
"
Dined on 02/21/2013
 2013
Special Features: great for outdoor dining
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Review 22 for Pat O'Briens at Universal Citywalk
Overall rating 
2 / 5
(Fair) 2 / 5

Disappointed

Food 
2 / 5
(Fair) 2 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Moderate
Moderate
"We came to Pat O'Briens hoping to see the piano players. However, we were seated outside away from the music. The tables were small, chairs were VERY uncomfortable (they leaned back so you couldn't even sit up at the table and relax and eat) and it was very dark that we could hardly see our menu. The food was edible but wasn't anything special. We expected to have more of a Cajun taste, but it was far from it. The service was good and our server was nice, however, it would have been nice for him to check back with us after our food was served to ask if everything was ok. Overall, we were disappointed. This was our last night on our vacation, and we were hoping for a better experience."
Dined on 02/19/2013
 2012
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Review 23 for Pat O'Briens at Universal Citywalk
Overall rating 
4 / 5
(Very Good) 4 / 5

Food and drinks were great,

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Food and drinks were great, service was spot on."
Dined on 02/06/2013
 2009
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Review 24 for Pat O'Briens at Universal Citywalk
Overall rating 
5 / 5
(Outstanding) 5 / 5

We love going to Pat O'Briens

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"We love going to Pat O'Briens to socialize with friends. Now we count it among one of the places we also like to dine."
Dined on 02/16/2013
 2011
Special Features: good for groups, hot spot
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Review 25 for Pat O'Briens at Universal Citywalk
Overall rating 
3 / 5
(Good) 3 / 5

It was very cold the night

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"It was very cold the night we went and didn't realize it was outside seating. They didn't have an adequate amount of heaters so it was pretty miserable."
Dined on 02/17/2013
 2011
Special Features: great for outdoor dining
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Review 26 for Pat O'Briens at Universal Citywalk
Overall rating 
4 / 5
(Very Good) 4 / 5

Very kitschy little spot that

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"Very kitschy little spot that is supposedly reminiscent of the original... (I've never been to NOLA, so I don't know.)
Must try the Hurricane and why not, get it in the take-home souvenir glass... better deal than wine or cocktails by the glass which are pricey.
Food was delish and authentic. Staff was personable. Very enjoyable experience."
Dined on 02/08/2013
 2004
Special Features: vibrant bar scene, great for outdoor dining, special occasion, hot spot
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Review 27 for Pat O'Briens at Universal Citywalk
Overall rating 
4 / 5
(Very Good) 4 / 5

Wonderful music.... two piano

Food 
2 / 5
(Fair) 2 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
"Wonderful music.... two piano players that were excellent, and good singers too. They had the crowd singing along, and all in all, a great fun place to go."
Dined on 02/11/2013
 2010
Special Features: good for groups, hot spot
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Review 28 for Pat O'Briens at Universal Citywalk
Overall rating 
4 / 5
(Very Good) 4 / 5

The only disappointment I

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"The only disappointment I had is, I purposely made a reservation for my daughter's birthday because it looked like a fun, energetic place inside with the piano player. However, when we got there they said we had to sit on the patio. It was cold, dead, and boring out there. I really don't understand why they stuck us outside. At first, I thought the inside dining wasn't open for dinner yet since it was so early, but that was not the case. I finally insisted that we move inside and then it was great, but it was a little aggravating at first. The girls did not have that much time there because a lot of time was wasted on the patio. It was a shame because they really did have a great time once we got inside."
Dined on 02/09/2013
 2011
Special Features: special occasion
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Review 29 for Pat O'Briens at Universal Citywalk
Overall rating 
5 / 5
(Outstanding) 5 / 5

We had a great time at Pat

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"We had a great time at Pat O'Briens. Our group included 4 adults and 4 kids and we all enjoyed ourselves. Our waiter could not have done more to accommodate us and our children's special requests. He was very helpful in making recommendations and making our night enjoyable. There was something for everyone on the menu. The "grown up" mac and cheese was delicious as was the cheesecake and beignets. I highly recommend Pat O'Briens and I can't wait to go back."
Dined on 01/26/2013
 2013
Special Features: vibrant bar scene, good for groups, great for outdoor dining, kid-friendly, late-night find, special occasion, scenic view, hot spot
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Review 30 for Pat O'Briens at Universal Citywalk
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dueling pianos!

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"We came for e dueling pianos. The dueling pianos start at 8pm (before that there is a single piano). Is open seating in the piano bar and will get full around 8p so get there early or wait for a table to open.
Ever hour or so, the pianists change out so y get a great mix of experience and ability. All in all, everyone was great and really gets the crowd going. Definitely a recommended night out - there is some friendly swearing that goes on through some of the songs."
Dined on 01/25/2013
 2011
Special Features: good for groups, late-night find, hot spot
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Ratings-Only Reviews for Pat O'Briens at Universal Citywalk
Based on the average of (33) ratings-only reviews
Overall 
4 / 5
(Outstanding) 4 / 5
2 out of 3 recommend this product
Food 
3.7 / 5
(Very Good) 3.7 / 5
Service 
3.9 / 5
(Very Good) 3.9 / 5
Ambiance 
4.2 / 5
(Outstanding) 4.2 / 5
Noise Level
2.5 / 3
Energetic