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Octagon Reviews List
Octagon
Octagon is Southeastern Connecticut’s premiere steakhouse specializing in the ‘Art of Steak’. The menu boasts an array of ‘composed dishes’ that change seasonally to incorporate fresh, local, and seasonal ingredients available. Octagon, the Zagat rated Waterford Group Restaurant, has received the Wine Spectator Award of Excellence and the AAA Four-Diamond Restaurant Award. For more information, visit us on the web at www.octagonsteakhouse.com.
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48 Current Reviews
Summary of Diner Ratings & Reviews
Overall
(Outstanding)
4
/
5
Rating Breakdown 48 reviews
5 stars
(19)
4 stars
(17)
3 stars
(8)
2 stars
(2)
1 star
(2)
Food
(Outstanding)
4.2
/
5
Service
(Outstanding)
4
/
5
Ambiance
(Very Good)
3.8
/
5
Noise Level
Moderate
Filter Reviews By:
Diners classify this restaurant as:
- special occasion(21)
- notable wine list(18)
- good for groups(14)
- romantic(14)
- fit for foodies(12)
- great for brunch(9)
Octagon Reviews List
Review 1 for Octagon
Overall rating
(Outstanding)
5
/
5
Awesome experience
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"This was a last minute reservation on mothers day. Very accommodating. food was exceptional."
Dined on 5/12/2013
Special Features: good for groups, great for brunch, romantic, special occasion
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Review 2 for Octagon
Overall rating
(Outstanding)
5
/
5
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Great food and excellent service. Highly recommended."
Dined on 5/11/2013
Special Features: good for groups, special occasion
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Review 3 for Octagon
Overall rating
(Good)
3
/
5
Hotel dining . Convenient.
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"Hotel dining . Convenient. That the food was good was a pleasant suprise ."
Dined on 04/21/2013
2007
Special Features: kid-friendly
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Review 4 for Octagon
Overall rating
(Good)
3
/
5
Our overall experience was
Food
(Very Good)
4
/
5
Service
(Fair)
2
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"Our overall experience was good. I was looking for a more up-scale establishment to have a nice dinner with my wife, which this geographic area. This restaurant has the potential to be such a place but knowing that it is located in a hotel I know that compromises must be made. The music, decor, and subdued lighting were nice; the wait staff was adequate; and the steaks were delicious. A mistake on my drink order (I had asked for a Scotch and water, received a Scotch and soda) was rectified very quickly. My wife and I definitely enjoyed our time at the Octogon."
Dined on 04/13/2013
2010
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Review 5 for Octagon
Overall rating
(Outstanding)
5
/
5
Perfect (late) breakfast
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Out for the day with my wife, had an enjoyable late breakfast. The buffett, no matter what time you enter, is always fresh and ready for the take. Made to order omlettes and oatmeal are simple, yet perfect way to start the day. Open until 11:00am, sneaking in at around 10:00am after early breakfast crowd made for peaceful morning start. Always great service."
Dined on 04/02/2013
2012
Special Features: great for brunch
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Review 6 for Octagon
Overall rating
(Very Good)
4
/
5
Steak and Wine!
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Quiet
"We booked a reservation at Octagon for a romantic birthday dinner. Everything was excellent, the staff was friendly and knowledgeable, the steaks were cooked perfectly, and the wine was superb. The oysters and clams were awesome to start, and the crab cake was the best we've ever had. It was all lump crab, amazing! The seared tuna wasn't great, it was cold, and we expected it to be freshly seared, as in warm on the outside, not seared the day before and put in the fridge. That was the only negative, the porterhouse was amazing, and the filet with balsamic and garlic was out of this world! We chose the Columbia Crest Reserve Syrah, and at $62 was the best value/best overall wine we've ever had at a restaurant. Expensive, but worth it!"
Dined on 04/06/2013
2010
Special Features: fit for foodies, good for groups, notable wine list, romantic, special occasion
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Review 7 for Octagon
Overall rating
(Very Good)
4
/
5
Attended a meeting at the
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Attended a meeting at the marriott, had a late dinner here. The food was very good the service and the staff were very attentive and friendly."
Dined on 04/02/2013
2013
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Review 8 for Octagon
Overall rating
(Outstanding)
5
/
5
We are local and have been
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"We are local and have been to Octagon for special occasions. Octagon has always been a treat for us. The staff was very efficient and friendly.
Thanks again"
Thanks again"
Dined on 03/31/2013
2013
Special Features: fit for foodies, great for brunch
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Review 9 for Octagon
Overall rating
(Very Good)
4
/
5
Great find in a very spa like
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Great find in a very spa like hotel, Marriott Mystic Hotel and Spa."
Dined on 03/29/2013
2007
Special Features: fit for foodies, notable wine list, special occasion
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Review 10 for Octagon
Overall rating
(Outstanding)
5
/
5
My wife and I enjoyed excellent
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"My wife and I enjoyed excellent steaks. Our server was very friendly. I would suggest locking one of the outer doors that leads to the hotel, since that was used as an entrance by guests at one point and was rather noisy. Otherwise, excellent dining experience. I will definitely dine here again."
Dined on 03/27/2013
2013
Special Features: notable wine list, romantic, special occasion
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Review 11 for Octagon
Overall rating
(Very Good)
4
/
5
The food was very good and
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"The food was very good and the restaurant tastefully decorated."
Dined on 03/02/2013
2013
Special Features: good for groups, neighborhood gem, notable wine list
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Review 12 for Octagon
Overall rating
(Outstanding)
5
/
5
Possibly one of the best places
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Possibly one of the best places I've been. Food was excellent."
Dined on 02/22/2013
2013
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Review 13 for Octagon
Overall rating
(Good)
3
/
5
I visited Octagon for a Valentines
Food
(Fair)
2
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"I visited Octagon for a Valentines day dinner. I was well aware of the menu and prices of this steakhouse before having arrived and was looking forward to a phenomenal steak dinner. Expecting our steak to be the focal point of the dinner I must say we were disappointed as our steaks were overcooked and not made as ordered. Unfortunately, for a steak house (and for the price) it was not what we expected. I would not say that it was a bad experience. Overall, it was a nice meal. The restaurant is well decorated, low dim lighting, and formal with accent lighting on the huge wine rack wall. The focal point of the dining room was the Octagon grill which was surprisingly only run by a single unassisted chef. Our waitress was extremely friendly."
Dined on 02/14/2013
2013
Special Features: notable wine list, romantic
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Review 14 for Octagon
Overall rating
(Outstanding)
5
/
5
We were staying at the Mystic
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"We were staying at the Mystic Marriott and read the Octogon had gotten an Zagat rating and decided to try it. So glad we did. The restaurant was very nice with low lighting which made it a bit romatic. The service was excellent along with the food. They are noted for the steaks and seafood and I can say I had a fillet mignon that was melt in your mouth tender. My husband had a seafood dish over pasta that had scallops and shrimp that was also very good.
I would highly recommend this restaurant even if you don't stay at the Marriott. We live 40 min. away and will definitely go back for dinner."
Dined on 02/15/2013
2006
Special Features: fit for foodies, notable wine list, romantic, special occasion, great for lunch
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Review 15 for Octagon
Overall rating
(Very Good)
4
/
5
Overall the food was delicious
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Overall the food was delicious and the ambiance was nice for a dinner out. There could be more private areas as the table we were sat at was right at the entrance where people wait to be seated. But overall, the tables werent too crowded together and me and my partner didnt feel as if we were invading the space of the couples next to us, which is great! And the shrimp and scallop scampi I had was amazing!!!!!"
Dined on 02/16/2013
2013
Special Features: fit for foodies, great for brunch, scenic view, great for lunch
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Review 16 for Octagon
Overall rating
(Outstanding)
5
/
5
Everything was fantastic.
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Everything was fantastic. The food and service were spot on. I would recommend to anyone."
Dined on 02/13/2013
2013
Special Features: fit for foodies, good for groups, neighborhood gem, notable wine list, romantic, special occasion
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Review 17 for Octagon
Overall rating
(Outstanding)
5
/
5
Loraine was our server. She
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Loraine was our server. She is great. The matradee was friendly helping us pick out a bottle of wine and caring for our needs until Loraine could."
Dined on 02/14/2013
2013
Special Features: romantic
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Review 18 for Octagon
Overall rating
(Fair)
2
/
5
It was overpriced for the
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"It was overpriced for the portion size. Also, only the beef entrees came without sides; if you ordered one of those entrees it was a la carte. If I return to that hotel I would eat off sight at a local restaurant."
Dined on 02/02/2013
2011
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Review 19 for Octagon
Overall rating
(Very Good)
4
/
5
The noise level was very high
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"The noise level was very high at times since the doors remained open to the lobby and bar. The doors should be closed or noise will always be a problem."
Dined on 02/02/2013
2013
Special Features: notable wine list, special occasion
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Review 20 for Octagon
Overall rating
(Good)
3
/
5
High School Cafe with great steaks
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Quiet
"excellent steaks . great but expensive house wines . $4 for a
side salad that was about 3 tablespoons of carrots and onion . very amateur service .
the cheap coat rack was displayed prominently in the dining room . very poor
atmosphere for a pricey restaurant . very small tables remniscent of a high school cafeteria . $11 house chardonnay ."
side salad that was about 3 tablespoons of carrots and onion . very amateur service .
the cheap coat rack was displayed prominently in the dining room . very poor
atmosphere for a pricey restaurant . very small tables remniscent of a high school cafeteria . $11 house chardonnay ."
Dined on 01/26/2013
2013
Special Features: notable wine list, special occasion
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Review 21 for Octagon
Overall rating
(Poor)
1
/
5
One of the worst restaurant
Food
(Fair)
2
/
5
Service
(Poor)
1
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Quiet
"One of the worst restaurant experiences I have ever had. The staffing levels were nonexistent and they have no basis for billing themselves as a fine steak house based on my experience. A total disappointment."
Dined on 01/20/2013
2006
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Review 22 for Octagon
Overall rating
(Poor)
1
/
5
WORST SERVICE EVER and not cheap
Food
(Fair)
2
/
5
Service
(Poor)
1
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"Worst service I have ever experienced in my entire life. Waitress took 15 minutes before she greeted us/offered drinks. 15 more minutes before we got drinks and they took our food order. Bread never brought to the table. She did not return for 25 minutes, and that was after my husband complained to the host. Did not come back with appetizers for another 15 minutes, and I told her to forget second round of drinks, I would pick them up myself at the bar. The table next to us came in before and got served AFTER we did. They were livid as well. The whole restaurant was in dissaray, and when the food finally came out, my steak, asparagus and veggies were tasty, but clearly left 'warming' for 15 minutes. The whole staff should be retrained."
Dined on 01/18/2013
2005
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Review 23 for Octagon
Overall rating
(Very Good)
4
/
5
We had to wait 20-25 even
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"We had to wait 20-25 even though we had a reservation. Our dinner was very nice, filet was flavorful but over cooked. Restaurant seems unorganized . Other friends who ate there had a very long wait to be greeted at table,, to order, and to be served. I would recommend to others with hesitation because of experiences of others.
Bar had great service both Friday and Saturday night"
Dined on 01/18/2013
2012
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Ratings-Only Reviews for Octagon
Based on the average of (25) ratings-only reviews
Overall
(Outstanding)
4.2
/
5
2 out of 2 recommend this product
Food
(Outstanding)
4.3
/
5
Service
(Outstanding)
4.2
/
5
Ambiance
(Outstanding)
4
/
5
Noise Level
Moderate