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Raku Reviews List

Raku

Raku is a new sushi joint in the 50th & France area. Raku is stylish and contemporary with muted tones. The menu offers plenty of sushi options as well as specialty modern Japanese dishes such as duck spring rolls and tuna pizza. Raku also offers a full bar with large selection of sakes!
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81 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
3.8 / 5
(Very Good) 3.8 / 5
(81 Reviews)
Open Ratings Snapshot
Rating Breakdown 81 reviews
5 stars
(25)
4 stars
(30)
3 stars
(16)
2 stars
(4)
1 star
(6)
Food 
4.1 / 5
(Outstanding) 4.1 / 5
Service 
3.7 / 5
(Very Good) 3.7 / 5
Ambiance 
3.8 / 5
(Very Good) 3.8 / 5
Noise Level
1.8 / 3
Moderate
Value 
4.3 / 5
(Outstanding) 4.3 / 5
Filter Reviews By:
Diners classify this restaurant as:
  • fit for foodies(30)
  • neighborhood gem(27)
  • good for groups(15)
  • romantic(13)
  • great for lunch(12)
  • special occasion(10)
Raku Reviews List
Review 1 for Raku
Overall rating 
5 / 5
(Outstanding) 5 / 5

Birthday Dinner

Customer Avatar
OpenTable Diner Since
Dined on 1/29/2016
 2012
Dined on 1/29/2016
 2012
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
"Had a great birthday dinner with eight of my girlfriends. We split a bunch of sushi rolls, edamame and wine and all walked away the perfect amount of full and feeling good (ha), without breaking the bank. I would do again for a group dinner anytime. Service and food were both great."
Dined on 1/29/2016
 2012
Special Features: good for groups, special occasion, fit for foodies
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Review 2 for Raku
Overall rating 
3 / 5
(Good) 3 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/30/2016
 2015
Dined on 1/30/2016
 2015
Food 
2 / 5
(Fair) 2 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
Dined on 1/30/2016
 2015
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Review 3 for Raku
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/29/2016
 2010
Dined on 1/29/2016
 2010
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 1/29/2016
 2010
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Review 4 for Raku
Overall rating 
5 / 5
(Outstanding) 5 / 5

Raku is our "go-to" restaurant

Customer Avatar
OpenTable Diner Since
Dined on 1/19/2016
 2005
Dined on 1/19/2016
 2005
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
"Raku is our "go-to" restaurant for lunch or dinner with friends and visitors - always friendly service, always excellent food - fusion or sushi - and sufficient options so that non-sushi lovers can smile and say " WOW". Quiet enough to have a conversation - unlike so many places where you can communicate better by text than by voice. Also a good value - you can eat well and have a glass or bottle of wine without breaking the bank."
Dined on 1/19/2016
 2005
Special Features: neighborhood gem, great for lunch, fit for foodies
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Review 5 for Raku
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Celebrating grandson birthday and every thing we tried was great!"
Dined on 1/18/2016
 2012
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Review 6 for Raku
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/06/2016
 2015
Dined on 1/06/2016
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
Value 
3 / 5
(Good) 3 / 5
Dined on 1/06/2016
 2015
Special Features: neighborhood gem
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Review 7 for Raku
Overall rating 
5 / 5
(Outstanding) 5 / 5

Best Sushi!

Customer Avatar
OpenTable Diner Since
Dined on 1/02/2016
 2006
Dined on 1/02/2016
 2006
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
"The sushi was some of the best I have had in ages. Very nice ambience, attentive service. Will be back for more sushi!"
Dined on 1/02/2016
 2006
Special Features: fit for foodies
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Review 8 for Raku
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 12/31/2015
 2007
Dined on 12/31/2015
 2007
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 12/31/2015
 2007
Special Features: neighborhood gem, fit for foodies, kid-friendly
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Review 9 for Raku
Overall rating 
5 / 5
(Outstanding) 5 / 5

OpenTable Diner Since
Dined on 12/30/2015
 2010
Dined on 12/30/2015
 2010
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
4 / 3
Energetic
"Great sushi roll combinations.
Delicious flavors.
And
Excellent service.
"
Dined on 12/30/2015
 2010
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Review 10 for Raku
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 12/22/2015
 2006
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Review 11 for Raku
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
Dined on 12/25/2015
 2003
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Review 12 for Raku
Overall rating 
5 / 5
(Outstanding) 5 / 5

We love Raku and always have a wonderful meal.

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
"The food is always presented so pretty and tastes really wonderful. Nice people, too."
Dined on 12/24/2015
 2008
Special Features: neighborhood gem, good for groups, scenic view, special occasion, notable wine list
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Review 13 for Raku
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 12/11/2015
 2015
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Review 14 for Raku
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Dined on 11/20/2015
 2011
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Review 15 for Raku
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 11/20/2015
 2012
Dined on 11/20/2015
 2012
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Dined on 11/20/2015
 2012
Special Features: romantic, special occasion, fit for foodies
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Review 16 for Raku
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 11/07/2015
 2014
Dined on 11/07/2015
 2014
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 11/07/2015
 2014
Special Features: romantic, good for groups, special occasion
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Review 17 for Raku
Overall rating 
3 / 5
(Good) 3 / 5

Bad Service

Food 
4 / 5
(Very Good) 4 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Although the food is very good, the service must be improved."
Dined on 11/05/2015
 2010
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Review 18 for Raku
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 10/23/2015
 2005
Dined on 10/23/2015
 2005
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Dined on 10/23/2015
 2005
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Review 19 for Raku
Overall rating 
2 / 5
(Fair) 2 / 5

Food 
2 / 5
(Fair) 2 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
Dined on 10/23/2015
 2007
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Review 20 for Raku
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Dined on 9/18/2015
 2009
Special Features: fit for foodies
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Review 21 for Raku
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 9/02/2015
 2014
Dined on 9/02/2015
 2014
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Dined on 9/02/2015
 2014
Special Features: neighborhood gem, good for groups, great for lunch, fit for foodies
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Review 22 for Raku
Overall rating 
2 / 5
(Fair) 2 / 5

Meh.

Food 
2 / 5
(Fair) 2 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
4 / 3
Energetic
"Made a reservation on open table. They didn't have it in their system. We got a table right away anyways. Sushi was good, nothing better than Osaka or sushi tango. Wasn't bad, but wouldn't go back."
Dined on 8/28/2015
 2015
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Review 23 for Raku
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 8/08/2015
 2011
Dined on 8/08/2015
 2011
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Dined on 8/08/2015
 2011
Special Features: romantic, neighborhood gem, good for groups, special occasion, fit for foodies
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Review 24 for Raku
Overall rating 
1 / 5
(Poor) 1 / 5

Go to the Raku at West End.

Food 
1 / 5
(Poor) 1 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Food just wasn't good. If you want great Sushi, go to the Raku at West End."
Dined on 8/20/2015
 2006
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Review 25 for Raku
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Dined on 7/18/2015
 2009
Special Features: neighborhood gem, hot spot
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Review 26 for Raku
Overall rating 
5 / 5
(Outstanding) 5 / 5

Delicious!

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Love this place! We had banana sushi! Also had the Playboy special sushi roll, which is set on fire! It was delicious!! We drank hot saki and loved every bite!"
Dined on 7/18/2015
 2006
Special Features: neighborhood gem, great for lunch, fit for foodies
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Review 27 for Raku
Overall rating 
1 / 5
(Poor) 1 / 5

understaffed that night

Food 
2 / 5
(Fair) 2 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"We eat here on a pretty regular basis because it's the closes sushi. We went for a special occasion for my daughter and had a reservation but it turned out to be really busy that night. It took an hour for my son's food to come and the rest of us were basically finished eating by then,
The small staff that was there was working hard but there were completely understaffed. A table near us sat down and got up and left after 30 minutes after no one took their order."
Dined on 7/15/2015
 2012
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Review 28 for Raku
Overall rating 
1 / 5
(Poor) 1 / 5

OpenTable Diner Since
Dined on 7/10/2015
 2011
Dined on 7/10/2015
 2011
Food 
1 / 5
(Poor) 1 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
Dined on 7/10/2015
 2011
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Review 29 for Raku
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great Sushi, Great Location, Great People

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"Very moderately priced Japanese food. Awesome staff, and greatly priced for the area!"
Dined on 7/02/2015
 2015
Special Features: neighborhood gem, good for groups, great for lunch
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Review 30 for Raku
Overall rating 
2 / 5
(Fair) 2 / 5

wow

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
"we eat at a lot of restaurants but were really surprised when we ordered two entrées and two drinks apiece that our bill was $75
The food portions were good but there was not a lot of flavor.
$10 a piece house Chardonnays.
"
Dined on 6/30/2015
 2009
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Review 31 for Raku
Overall rating 
3 / 5
(Good) 3 / 5

Food 
2 / 5
(Fair) 2 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Quiet
Quiet
Dined on 6/19/2015
 2009
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Review 32 for Raku
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 6/20/2015
 2012
Dined on 6/20/2015
 2012
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
4 / 3
Energetic
Dined on 6/20/2015
 2012
Special Features: kid-friendly
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Review 33 for Raku
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
4 / 3
Energetic
"Need music or something. Way too quite"
Dined on 6/17/2015
 2012
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Review 34 for Raku
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 6/12/2015
 2015
Dined on 6/12/2015
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Dined on 6/12/2015
 2015
Special Features: romantic, neighborhood gem, good for groups, fit for foodies
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Review 35 for Raku
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
Dined on 6/06/2015
 2004
Special Features: romantic, neighborhood gem, fit for foodies, kid-friendly
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Review 36 for Raku
Overall rating 
3 / 5
(Good) 3 / 5

Just ok.

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"The first time I was here years ago, the service and the presentation wowed us. Over time though, it's been less and less impressive. The food seems uninspired and bland, when it used to be dramatic and interesting, and while the waitstaff is still decent the other staff seems disinterested. The experience we had at West End location was awful, so that probably weighs on my feelings of the Edina location as well. Hope they get back to hiring GREAT wait staff and bringing some life back to the food through flavor."
Dined on 6/05/2015
 2012
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Review 37 for Raku
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Dined on 5/29/2015
 2011
Special Features: fit for foodies
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Review 38 for Raku
Overall rating 
3 / 5
(Good) 3 / 5

Customer Avatar
OpenTable Diner Since
Dined on 5/29/2015
 2012
Dined on 5/29/2015
 2012
Food 
5 / 5
(Outstanding) 5 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Dined on 5/29/2015
 2012
Special Features: good for groups, fit for foodies
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Review 39 for Raku
Overall rating 
3 / 5
(Good) 3 / 5

Customer Avatar
OpenTable Diner Since
Dined on 5/26/2015
 2015
Dined on 5/26/2015
 2015
Food 
3 / 5
(Good) 3 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
Dined on 5/26/2015
 2015
Special Features: good for groups, great for lunch, vibrant bar scene
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Review 40 for Raku
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Dined on 5/22/2015
 2006
Special Features: neighborhood gem, special occasion, fit for foodies
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Review 41 for Raku
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 5/23/2015
 2014
Dined on 5/23/2015
 2014
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Dined on 5/23/2015
 2014
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Review 42 for Raku
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Dined on 5/20/2015
 2010
Special Features: neighborhood gem
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Review 43 for Raku
Overall rating 
4 / 5
(Very Good) 4 / 5

Great Edina Dining

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"We are regulars at Raku and have always found the food and service to be first rate.
This trip was no exception. Excellent as always. It's great for an early movie followed by dinner. In Edina, it's our first choice.
"
Dined on 5/16/2015
 2007
Special Features: neighborhood gem, fit for foodies
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Review 44 for Raku
Overall rating 
4 / 5
(Very Good) 4 / 5

great food

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
"Every time we eat here the food and service are great. Try the art of maki roll for a real treat!"
Dined on 5/15/2015
 2012
Special Features: fit for foodies
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Review 45 for Raku
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 5/08/2015
 2015
Dined on 5/08/2015
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Dined on 5/08/2015
 2015
Special Features: romantic, good for groups, great for brunch, great for lunch, fit for foodies, late-night find
0points
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Review 46 for Raku
Overall rating 
4 / 5
(Very Good) 4 / 5

Raku Rocks!

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"All of our food (appetizers and entrees) came out at the same time, but the food was all very good and the services was otherwise fine. Would definitely eat here, again."
Dined on 4/17/2015
 2007
Special Features: fit for foodies
0points
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Review 47 for Raku
Overall rating 
3 / 5
(Good) 3 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/04/2015
 2013
Dined on 4/04/2015
 2013
Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
4 / 3
Energetic
"Nice stop for lunch or a light dinner. There is a soft shell crab roll that is not on the menu (named after a small town), but is absolutely delightful. I would definitely get it again!"
Dined on 4/04/2015
 2013
Special Features: great for lunch
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Review 48 for Raku
Overall rating 
4 / 5
(Very Good) 4 / 5

Raku

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"A great Japanese restaurant just a chip shot from the Edina Theater on France. We have never had a bad meal there and return frequently return to dine. This time, we went with a couple we had not seen for a while and spent the better part of three hours catching up and enjoying the food."
Dined on 3/06/2015
 2007
Special Features: neighborhood gem, fit for foodies
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Review 49 for Raku
Overall rating 
3 / 5
(Good) 3 / 5

Disappointing service overwhelmed good food

Food 
3 / 5
(Good) 3 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"Raku is a family run restaurant and it shows. The food is better than average to great but the service was so bad that by the end of the evening we vowed never to return. We waited almost 30 minutes to order despite the fact that the restaurant was less than half full. The food took 45 minutes to arrive and the waiter left us with no attention for long stretches. The restaurant was busy by now, but they did not handle it well. We had to beg for a dessert menu and then it took another 40 minutes for a decent fried ice cream to arrive. Out waiter finally brought us the check but then we waited another 20 minutes for him to come back to pick it up. Finally, we just paid at the counter. This was the worst service we have had in years. In all, it took over 2 hours to eat. It was Valentine's Day so some delay is understandable but this was ridiculous."
Dined on 2/14/2015
 2010
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Review 50 for Raku
Overall rating 
1 / 5
(Poor) 1 / 5

Valentine's disaster

Food 
2 / 5
(Fair) 2 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Moderate
Moderate
"Typically I wouldn't expect great service or great food at a mid-range restaurant on Valentine's day. But I thought booking a reservation at Raku would mean a relatively nice meal, good service and ready table. None of the above. Our reservation was not honored and instead we waited 30 minutes for our table (you could see they overbooked as every single reservation that came in had to wait for a table). I seriously think they took advantage of diners on the holiday and just booked every reservation they could to make as much money as possible which I see as completely unethical.
The food took insanely long to come out. Waited 45 minutes for SEAWEED SALAD...and 1 1/2 hrs for our sushi order. I eat sushi and sashimi frequently so I know it isn't "fast food" but it was crazy. The fish was good and tasted fresh, but the sashimi was poorly cut in very fat chunks- not very delicate. Felt like they were left-over stubs of fish. We had to ask for every beverage reorder and our table was infrequently, if at all pre-bussed with plates literally stacking up. (like we were at Perkin's- sorry don't mean to insult Perkins).
Very disappointing evening. I will not be back.
"
Dined on 2/14/2015
 2007
+1point
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