"Made reservations close to where we were going out for a special occasion. The restaurant was very hard to find, nowhere does it mention on their site or our conformation email that they are inside the Embassy Suites Hotel in the back. Since it was a special occasion I figure the bill would be on the pricey side which I was fine with. I was pretty disappointed with the value of the meal. My thing was if I am going to spend $100 for dinner for 2 it should be something I would thoroughly enjoy and would tell people about. It was far from that. I think we could have went to say Texas Roadhouse paid much less and had a complete meal for the same quality."
Dined on 04/20/2013
2013
Special Features: special occasion
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Review 2 for Omaha Steakhouse -Phoenix
Overall rating
(Poor)1/5
There was no one in the restaurant
OpenTable Diner Since
Dined on 03/23/2013
2008
Dined on 03/23/2013
2008
Food
(Fair)2/5
Service
(Poor)1/5
Ambiance
(Poor)1/5
Noise Level
Quiet
"There was no one in the restaurant yet we still were not greeted, nor was our drink order taken for quite some time. We had kids with us, but we were not given kid's menus until we asked for them. The food took quite some time to arrive and when it did it was not hot (which is why the food review above is so low - had it been hot, it probably would have been good). I had to ask for mustard three times before it actually came. The space is poorly lit so that it is uninviting - I'm not sure that you can do a whole lot about that."
Dined on 03/23/2013
2008
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"This was my second visit. It's simply a very up-scale, classy venue. It's best saved for special occasions which lend to it's presentation. Enjoyed ourselves immensely!"
Dined on 03/09/2013
2013
Special Features: late-night find, romantic, special occasion
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"Came here for Valentine's dinner, made reservations the week before, yet were seated by the kitchen, although the restaurant only had a few customers. Drinks were brought sporadically, not together, nor were we checked on when they were empty. Asked about bread with salad, to which she said it was coming soon "fresh out of the oven". We asked again after the entrees were served(took 45 min & not hot), rolls came out mid-meal, barely warm. There was no butter for the lobster tails, nor seasoning on "steamed" asparagus (told after should have had hollandaise). We wondered why the service was so bad and were told after the meal that she is a bartender filling in. We ate the lobster but took most of the rest home, very disappointed"
Dined on 02/14/2013
2008
Special Features: romantic, special occasion, scenic view
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"Great food for a hotel venue. This is a great steak house....comparable to a Ruth Chris even!!! Bar drinks were a bit slow, but overall excellent place."
Dined on 02/22/2013
2011
Special Features: neighborhood gem
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"The steak was excellent. My husband had fish that was mediocre, but when you go to a steak place, it's probably better to order the steak. The caprese was excellent, but again my husband's shrimp cocktail was just mediocre. Service was just okay, we got our bread after the main entree had arrived and my server never did refill my iced tea glass. There were some nice booths at the restaurant, but unfortunately we were seated in the middle of the floor at a table."
Dined on 02/14/2013
2006
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"Overall good experience. Quality of service tends to be better at the bar. Although, in general, everyone is friendly, courteous, and genuinely wants you to enjoy your meal."
Dined on 02/10/2013
2004
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Ratings-Only Reviews for Omaha Steakhouse -Phoenix