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Matteo's of Roslyn Reviews List

Matteo's of Roslyn

Matteo's brings a taste of Italy right here at home. Our families from New York have been serving delicious platters of Italian comfort food for the past 25 years, and continue to do so with our landmark locations from New York to Florida. Eating dinner at Matteo's… is always an event whether with that special someone, the family or everyone you know.
See more Matteo's of Roslyn details
44 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
3.8 / 5
(Very Good) 3.8 / 5
(44 Reviews)
Open Ratings Snapshot
Rating Breakdown 44 reviews
5 stars
(14)
4 stars
(14)
3 stars
(12)
2 stars
(1)
1 star
(3)
Food 
4 / 5
(Outstanding) 4 / 5
Service 
3.7 / 5
(Very Good) 3.7 / 5
Ambiance 
3.2 / 5
(Very Good) 3.2 / 5
Noise Level
2.6 / 3
Energetic
Filter Reviews By:
Diners classify this restaurant as:
  • good for groups(18)
  • kid-friendly(14)
  • neighborhood gem(14)
  • special occasion(9)
  • fit for foodies(8)
  • hot spot(5)
Matteo's of Roslyn Reviews List
Review 1 for Matteo's of Roslyn
Overall rating 
2 / 5
(Fair) 2 / 5

Staff and management need training.

Customer Avatar
OpenTable Diner
Dined on 5/11/2013
Food 
2 / 5
(Fair) 2 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Energetic
Energetic
"I could have gone to the local pizza joint and gotten better service and food.
We arrived on time. Empty tables everywhere. Manager complains to me that e eryone shows up at one time.
This shouldn't be a surprise. They are reservations! He has us standing for 10 minutes while he sorts out his plan.
We wait 20 minutes for waiter who wants to take our order but has not given us a menu.
We wanted salad before appetizer but waiter told us that's not how he does it.
Waiters running all over. If you asked for help from some one othe than our phantom order taker, "it was not their job". That's hospitality for you !
It was a shame. Food was plentiful but bland. We did not finish any of it. No one asked why."
Dined on 5/11/2013
0points
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Review 2 for Matteo's of Roslyn
Overall rating 
5 / 5
(Outstanding) 5 / 5

We celebrated my parents 50th

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"We celebrated my parents 50th anniversary. Great service, great food. Our waiter was great! Took the kids into the kitchen to pick out their desserts! They loved it! Highly recommend Matteo's of Roslyn!"
Dined on 04/21/2013
 2008
Special Features: good for groups, kid-friendly, special occasion
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Review 3 for Matteo's of Roslyn
Overall rating 
3 / 5
(Good) 3 / 5

Food was delicious - salad,

Food 
4 / 5
(Very Good) 4 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
"Food was delicious - salad, veal marsala, shrimp marinara, but not enough staff and very very loud!"
Dined on 04/20/2013
 2012
Special Features: good for groups, kid-friendly, neighborhood gem
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Review 4 for Matteo's of Roslyn
Overall rating 
1 / 5
(Poor) 1 / 5

Poor service. They did not

Food 
2 / 5
(Fair) 2 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Energetic
Energetic
"Poor service. They did not have appetizer or prosecco we ordered. Waiter would disappear before answering our questions or taking our order. Food was not good. Soggy salad. Grey colored rubbery veal. Pasta and bread were the best part. Napoleon for dessert also good, though huge. Folks at other tables were yelling loud profanities. Music was wierd. We will not return."
Dined on 04/13/2013
 2011
0points
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Review 5 for Matteo's of Roslyn
Overall rating 
4 / 5
(Very Good) 4 / 5

Great local restaurant. Friendly

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Great local restaurant. Friendly staff and good food"
Dined on 03/29/2013
 2010
Special Features: good for groups, kid-friendly, neighborhood gem
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Review 6 for Matteo's of Roslyn
Overall rating 
3 / 5
(Good) 3 / 5

If Matteo's is going to participate

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Energetic
Energetic
"If Matteo's is going to participate in Open Table, it should learn to honor reservation times instead of making you wait 40 minutes after your scheduled time to be seated. Shades of the old days when it didn't take reservations at all.
The food however, as alaways, super."
Dined on 03/16/2013
 2006
0points
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Review 7 for Matteo's of Roslyn
Overall rating 
4 / 5
(Very Good) 4 / 5

Happy Waiters

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
"The food was served with pride. The waiters were enthusiastic about what they were serving. The signature dishes, the zucchini linguini, the fried Oreos were both worth going back to this high spirited restaurant."
Dined on 02/02/2013
 2012
Special Features: fit for foodies, good for groups, kid-friendly
+1point
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Review 8 for Matteo's of Roslyn
Overall rating 
1 / 5
(Poor) 1 / 5

Had 8pm reservations to celebrate

Food 
1 / 5
(Poor) 1 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
"Had 8pm reservations to celebrate a birthday and we were not seated till almost 9!! It was as TERRIBLE customer service as you can get!! When we were eventually seated after complaining it looked like they just dragged a table right in front of the kitchen just to shut us up. The table was not fully set, there were not enough chairs for our whole party and it was so hot you could barely breathe! We got up and left prior to ordering!!! I am extremely disappointed because I had heard the food was good!! Myself and the other members of my party will NEVER go back!!!"
Dined on 02/02/2013
 2010
+1point
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Review 9 for Matteo's of Roslyn
Overall rating 
5 / 5
(Outstanding) 5 / 5

great food, service and accommadtio

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"great food, service and accommadtions"
Dined on 01/27/2013
 2013
Special Features: good for groups, kid-friendly
+1point
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Review 10 for Matteo's of Roslyn
Overall rating 
5 / 5
(Outstanding) 5 / 5

Excellent chicken dishes.

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
"Excellent chicken dishes. Excellent pasta. We'll be back."
Dined on 01/20/2013
 2012
Special Features: special occasion
+1point
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Review 11 for Matteo's of Roslyn
Overall rating 
1 / 5
(Poor) 1 / 5

Only Quantity. No Quality.

Food 
1 / 5
(Poor) 1 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
Moderate
Moderate
"I was very disappointed with the food and ambience. They are currently renovating so the atmosphere is being upgraded and is not worth discussion. The food, however, needs major improvement. This is a prime example of quantity without quality. Even the dessert, which is claimed as the "legendary napoleon" is sub par - just pieces of flakey pastry covered in whipped cream. Despite the unremarkable food, the service was good. The waiters were friendly and attentive. I do not plan on returning."
Dined on 01/20/2013
 2009
+1point
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Ratings-Only Reviews for Matteo's of Roslyn
Based on the average of (33) ratings-only reviews
Overall 
4 / 5
(Outstanding) 4 / 5
4 out of 4 recommend this product
Food 
4.2 / 5
(Outstanding) 4.2 / 5
Service 
3.9 / 5
(Very Good) 3.9 / 5
Ambiance 
3.3 / 5
(Very Good) 3.3 / 5
Noise Level
2.5 / 3
Energetic