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The Empress Room - The Fairmont Empress Hotel Reviews List
The Empress Room - The Fairmont Empress Hotel
Notably the most picturesque dining room in the city, The Empress Room combines impeccable service with an exquisite menu.
The finest ingredients with a "farm to fork" philosophy of bringing the region’s epicurean rich cuisine to your table are marveled into culinary masterpieces paired with an extensive wine list. Dine beneath the ambiance of a hand-crafted wood ceiling where iconic movie stars, royalty and notable guests have dined; - if only these walls could talk! An experience not soon to be forgotten.
From Our Executive Chef, Kamal Silva:
'We embrace local and regional authenticity with our Empress Room offerings by partnering with nearby organizations focused on driving sustainable culinary operations."
See more The Empress Room - The Fairmont Empress Hotel details
31 Current Reviews
Summary of Diner Ratings & Reviews
Overall
(Outstanding)
4.6
/
5
Rating Breakdown 31 reviews
5 stars
(20)
4 stars
(9)
3 stars
(2)
2 stars
(0)
1 star
(0)
Food
(Outstanding)
4.4
/
5
Service
(Outstanding)
4.7
/
5
Ambiance
(Outstanding)
4.5
/
5
Noise Level
Moderate
Filter Reviews By:
Diners classify this restaurant as:
- special occasion(21)
- romantic(15)
- fit for foodies(8)
- notable wine list(7)
- good for groups(5)
- scenic view(4)
The Empress Room - The Fairmont Empress Hotel Reviews List
Review 1 for The Empress Room - The Fairmont Empress Hotel
Overall rating
(Outstanding)
5
/
5
Anniversary dinner
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"We had dinner here for our 10th anniversary - the service was excellent, our waiter very knowledgeable. The salads and desserts were the highlights of the meal and we appreciated the Happy Anniversary white chocolate decorations in the latter. A lovely meal and a great way to celebrate."
Dined on 5/18/2013
Special Features: special occasion
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Review 2 for The Empress Room - The Fairmont Empress Hotel
Overall rating
(Outstanding)
5
/
5
Empress Hotel Dining Room Impresses
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Dining room is beautiful and the service excellent with nice, unexpected touches to celebrate our anniversary.
Duck main course was prepared perfectly as was the filet mignon.
An terrific dining experience."
Duck main course was prepared perfectly as was the filet mignon.
An terrific dining experience."
Dined on 5/17/2013
Special Features: fit for foodies, good for groups, notable wine list, neighborhood gem, special occasion
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Review 3 for The Empress Room - The Fairmont Empress Hotel
Overall rating
(Very Good)
4
/
5
Nice
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"I thoroughly enjoyed my time there. We asked for the Royal Table; however, after finding out it was only a "service" and had little to do with the food menu we were a little disappointed. Also, there is an extra charge for the royal table service which was not mentioned in the ad so that was also a surprise; however, having the chef prepare a course at our table was very nice and interesting. It was also a nice surprise when our desert was served with a little "happy birthday" note written on a strip of white chocolate. Overall a very nice special occasion experience and the chef who prepared one course at our table was extremely entertaining, informative and a very nice person. His performance made the entire experience worth the price."
Dined on 5/05/2013
Special Features: great for lunch, special occasion
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Review 4 for The Empress Room - The Fairmont Empress Hotel
Overall rating
(Outstanding)
5
/
5
This was an exceptional experience
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"This was an exceptional experience for my wife and myself.I cannot say enough good things about this experienceThe night was our 25th wedding anniversary,so a special night at a special place.Thanks once again, clayton"
Dined on 31/03/2013
2013
Special Features: special occasion
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Review 5 for The Empress Room - The Fairmont Empress Hotel
Overall rating
(Very Good)
4
/
5
Great Victorian ambience.
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Great Victorian ambience. We had a table by a window looking out over the causeway to the inner harbour. Great sunset view, good food, great presentation, quiet atmosphere."
Dined on 28/03/2013
2009
Special Features: romantic, special occasion, scenic view
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Review 6 for The Empress Room - The Fairmont Empress Hotel
Overall rating
(Outstanding)
5
/
5
My wife and I were staying
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Quiet
"My wife and I were staying in the hotel as well to just get away and enjoy the spa, even though we live in the city. Our waiter Mark, was an absolute delight, was very knowledgeable of the menu selections. When my wife couldn’t decide between the chicken or the steak, she left it up to Mark to decide for her. He had the kitchen serve a bit of both, which made my wife feel very appreciated to have such a remarkable kitchen make something special for her. She had the French onion soup, which she said was to die for and ruined all others she has every tried in the past. I had the scallops which were prepared in a very creamy sauce. My steak and Foi Gras were perfect, as was the wine selection. For desert my wife had the sticky pudding,"
Dined on 22/03/2013
2013
Special Features: fit for foodies, late-night find, romantic
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Review 7 for The Empress Room - The Fairmont Empress Hotel
Overall rating
(Very Good)
4
/
5
Great for special occasions.
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Great for special occasions. But pricey."
Dined on 08/03/2013
2013
Special Features: fit for foodies, notable wine list, romantic, special occasion
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Review 8 for The Empress Room - The Fairmont Empress Hotel
Overall rating
(Very Good)
4
/
5
we had the dine around menu
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"we had the dine around menu it was excellent
server was earl outstanding seasoned server"
server was earl outstanding seasoned server"
Dined on 06/03/2013
2010
Special Features: special occasion
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Review 9 for The Empress Room - The Fairmont Empress Hotel
Overall rating
(Outstanding)
5
/
5
Fantastic. And their Dine
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Fantastic. And their Dine About Victoria was amazing, truely a great dining experience, we will be back."
Dined on 06/03/2013
2008
Special Features: good for groups, romantic, special occasion
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Review 10 for The Empress Room - The Fairmont Empress Hotel
Overall rating
(Outstanding)
5
/
5
Great Service
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Our server, Earl, was a real gem. He was very professional, knowledgeable and friendly."
Dined on 06/03/2013
2013
Special Features: special occasion
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Review 11 for The Empress Room - The Fairmont Empress Hotel
Overall rating
(Outstanding)
5
/
5
Service was impeccable and
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Service was impeccable and the food was delicious and had unique presentation. The chairs were huge and comfortable."
Dined on 03/03/2013
2011
Special Features: good for groups, romantic, special occasion, scenic view
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Review 12 for The Empress Room - The Fairmont Empress Hotel
Overall rating
(Good)
3
/
5
There once was a time when
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"There once was a time when the Empress would have been at the top of my list of places to eat at. We were sat in the smaller front dining room, which was very quiet and has an exquisite ambience. The chair that I was seated in had an armrest that pulled right off the chair when I tried to move it forward. There was an terrible cold draught from the flour register by our window, which was fixed by the placing of a tablecloth over it! While I had thoroughly enjoyed the foie gras, my husband's french onion soup was disappointing-it wasn't hot enough and their version of it was lack lustre. The mains too were disappointing. I had the salmon which I could have easily prepared at home & my husband had the veal shank. The reduction was too strong."
Dined on 02/03/2013
2010
Special Features: neighborhood gem, romantic, special occasion, scenic view
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Review 13 for The Empress Room - The Fairmont Empress Hotel
Overall rating
(Good)
3
/
5
Our server, Alfonso, was a
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Our server, Alfonso, was a delight! The food would have been very good, but the veal cheek appetizer and both entrees (short rib and salmon) were not hot upon arrival at the table - warm at best. I'm not sure if that was a result of having chosen from the Dine Around menu? I'm glad to have tried the restaurant, but am in no hurry to go back."
Dined on 02/03/2013
2008
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Review 14 for The Empress Room - The Fairmont Empress Hotel
Overall rating
(Outstanding)
5
/
5
This is the third time I have
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"This is the third time I have been here for my birthday and as always I was not disappointed. From the moment you arrive you are treated like royalty and this continued throughout the evening. The food is outstanding, the wait staff are knowledgeable and go above and beyond to make sure you are happy. I will definitely be back."
Dined on 28/02/2013
2010
Special Features: fit for foodies, notable wine list, special occasion
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Review 15 for The Empress Room - The Fairmont Empress Hotel
Overall rating
(Outstanding)
5
/
5
Smoked quail starter was outstandin
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Smoked quail starter was outstanding! Great wine list & the staff are very knowledgable."
Dined on 24/02/2013
2010
Special Features: fit for foodies, romantic
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Review 16 for The Empress Room - The Fairmont Empress Hotel
Overall rating
(Very Good)
4
/
5
Food overpriced and mediocre
Food
(Good)
3
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Food overpriced and mediocre but ambiance excellent - felt like a special evening, but wouldn't go there just for the food."
Dined on 24/02/2013
2010
Special Features: romantic, special occasion
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Review 17 for The Empress Room - The Fairmont Empress Hotel
Overall rating
(Very Good)
4
/
5
Give your review a title (optional)
Food
(Good)
3
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"kirk the wine guy a gem as always
and earl the pearl is great"
Dined on 14/02/2013
2010
Special Features: romantic, special occasion
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Review 18 for The Empress Room - The Fairmont Empress Hotel
Overall rating
(Outstanding)
5
/
5
First Rate...
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Our Empress Room reservation was a late breaking decision for Valentine's Day, and we were LUCKY to have found an open time within one week of our visit to Victoria. I've been to many restaurants through Open Table, but believe that this ranked as the best overall experience from all aspects. The menu was extensive and preparation was excellent. The atmosphere was first rate from the moment that we arrived, I can easily recommend this venue for ANY special occasion."
Dined on 14/02/2013
2010
Special Features: fit for foodies, good for groups, late-night find, notable wine list, romantic, special occasion
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Ratings-Only Reviews for The Empress Room - The Fairmont Empress Hotel
Based on the average of (13) ratings-only reviews
Overall
(Outstanding)
4.8
/
5
2 out of 2 recommend this product
Food
(Outstanding)
4.7
/
5
Service
(Outstanding)
4.8
/
5
Ambiance
(Outstanding)
4.8
/
5
Noise Level
Moderate