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The Pembroke Room - The Lowell New York Reviews List

The Pembroke Room - The Lowell New York

Gracious warmth and style envelopes The Pembroke Room at The Lowell. Nestled in a serene setting on the second floor, The Pembroke Room is one of New York City's best kept secrets and is favored by those that meet for power breakfast, as well as weekend brunch, afternoon tea and cocktails.

Afternoon tea in The Lowell has become a New York social ritual. Guests can indulge themselves with traditional scones and Devonshire cream, finger sandwiches, fresh berries and cream, pastries and petit fours, and more than 20 select teas from around the world. Hors d'oeuvres and spirits are also available.
See more The Pembroke Room - The Lowell New York details
40 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
4.5 / 5
(Outstanding) 4.5 / 5
(40 Reviews)
Open Ratings Snapshot
Rating Breakdown 40 reviews
5 stars
(26)
4 stars
(10)
3 stars
(3)
2 stars
(1)
1 star
(0)
Food 
4.3 / 5
(Outstanding) 4.3 / 5
Service 
4.4 / 5
(Outstanding) 4.4 / 5
Ambiance 
4.6 / 5
(Outstanding) 4.6 / 5
Noise Level
1.2 / 3
Moderate
Filter Reviews By:
Diners classify this restaurant as:
  • special occasion(24)
  • romantic(20)
  • neighborhood gem(15)
  • great for brunch(12)
  • fit for foodies(9)
  • great for lunch(8)
The Pembroke Room - The Lowell New York Reviews List
Review 1 for The Pembroke Room - The Lowell New York
Overall rating 
5 / 5
(Outstanding) 5 / 5

Pembroke Room

Customer Avatar
OpenTable Diner
Dined on 5/18/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"The room was just beautiful and the service was impeccable. I will be back here."
Dined on 5/18/2013
Special Features: good for groups, great for brunch, neighborhood gem, special occasion, great for lunch
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Review 2 for The Pembroke Room - The Lowell New York
Overall rating 
5 / 5
(Outstanding) 5 / 5

great high tea party

Customer Avatar
OpenTable Diner
Dined on 5/12/2013
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Honestly, my third experience to have high tea so I now can make comments, my first experience @ Toronto @ Windsor Arm, 2nd @ the Ritz's in London. I find that most High Tea place a special place to celebrate a very special occassion with family and friends , a hidden gem in busy NY city , intimate and quite place to have high tea. we love the ambiance, the sandwich and scones and selection of pastry. I appreciate that this place is more intimate and quite peaceful place where you can have conversation with your love ones."
Dined on 5/12/2013
Special Features: romantic, special occasion
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Review 3 for The Pembroke Room - The Lowell New York
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner
Dined on 5/16/2013
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Old world charm. Like a little European getaway in Manhattan. Went to tea and was served like royalty."
Dined on 5/16/2013
Special Features: great for brunch, romantic, neighborhood gem, great for lunch
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Review 4 for The Pembroke Room - The Lowell New York
Overall rating 
4 / 5
(Very Good) 4 / 5

Overall Very Good

Customer Avatar
OpenTable Diner
Dined on 5/12/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"Superb food. Servers slightly confused or failed to prepare us for the length of time to deliver our drinks. In any event, absent the excessive darkness, great time."
Dined on 5/12/2013
Special Features: great for brunch
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Review 5 for The Pembroke Room - The Lowell New York
Overall rating 
5 / 5
(Outstanding) 5 / 5

OpenTable Diner
Dined on 5/09/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"A traditional classic Afternoon Tea in New York City -- where else but the Pembroke Room: excellent!!!"
Dined on 5/09/2013
Special Features: fit for foodies, great for brunch, romantic, neighborhood gem, notable wine list, special occasion
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Review 6 for The Pembroke Room - The Lowell New York
Overall rating 
5 / 5
(Outstanding) 5 / 5

Perfect business breakfast

Customer Avatar
OpenTable Diner
Dined on 5/03/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
"The room is nice and the tables are not crowded. The waiter was impeccable and friendly. The food was perfect. I shall return."
Dined on 5/03/2013
Special Features: great for brunch
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Review 7 for The Pembroke Room - The Lowell New York
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dinner is pre-theater 5-7pm

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Dinner is pre-theater 5-7pm seatings only in this elegant 2nd floor room with round tables, corner sofas, drapes and fresh flowers. FP dinner selections were 3-apps, 3-entrees, 3-deserts all wonderful. Being the only table on a Tuesday night, everything was personal. As they were out of their 'house' chardonnay, Cakebread was offered!
BTW, we recognized well-known entertainers transiting the quaint hotel lobby.
"
Dined on 04/16/2013
 2011
Special Features: fit for foodies, neighborhood gem, notable wine list, romantic, special occasion
0points
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Review 8 for The Pembroke Room - The Lowell New York
Overall rating 
5 / 5
(Outstanding) 5 / 5

We had a marvelous Easter

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"We had a marvelous Easter brunch here. My friends were so pleased with my choice of the Pembroke Room. They all want to return."
Dined on 03/31/2013
 2009
Special Features: fit for foodies, good for groups, great for brunch, neighborhood gem, romantic, special occasion, great for lunch
0points
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Review 9 for The Pembroke Room - The Lowell New York
Overall rating 
5 / 5
(Outstanding) 5 / 5

My afternoon tea experience

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"My afternoon tea experience at The Pembroke Room in The Lowell was splendid. They accomadated my gluten free/vegetarian companion with gluten free scones, pastries, and sandwiches, which she said were absolutely delicious. The room was decorated for Easter in a tasteful way and the selection of food complimented the Easter holiday. It made for a lovely time."
Dined on 03/31/2013
 2010
Special Features: fit for foodies, romantic
0points
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Review 10 for The Pembroke Room - The Lowell New York
Overall rating 
4 / 5
(Very Good) 4 / 5

A charming location for afternoon

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"A charming location for afternoon tea, extremely traditional with delicious sandwiches and cakes."
Dined on 03/23/2013
 2013
Special Features: romantic, special occasion
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Review 11 for The Pembroke Room - The Lowell New York
Overall rating 
5 / 5
(Outstanding) 5 / 5

Wonderful high tea in a beautiful

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Wonderful high tea in a beautiful old hotel."
Dined on 03/20/2013
 2011
Special Features: good for groups, romantic, special occasion, great for lunch
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Review 12 for The Pembroke Room - The Lowell New York
Overall rating 
4 / 5
(Very Good) 4 / 5

Had Afternoon tea. Quiet,

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"Had Afternoon tea. Quiet, peaceful and relaxing and was not rushed. Beautiful selection of tasty goods and varied teas to choose from.
A nice way to catch up with someone over a leisurely tea service.
"
Dined on 03/23/2013
 2013
Special Features: neighborhood gem, romantic, special occasion
0points
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Review 13 for The Pembroke Room - The Lowell New York
Overall rating 
2 / 5
(Fair) 2 / 5

Disappointing Experience

Food 
2 / 5
(Fair) 2 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"My wife and I recently had tea in The Pembroke Room. The atmosphere was nice, albeit with some tables that are very close together. The service was marginal with each of the three attendants acting as if they had never performed their functions before. The sandwiches were the best part of the food and it declined from there. The scones were dense, brittle and dry. The various sweets were just okay - nothing special nor particularly good. Overall a disappointing experience and we would not recommend The Pembroke Room."
Dined on 03/23/2013
 2003
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Review 14 for The Pembroke Room - The Lowell New York
Overall rating 
5 / 5
(Outstanding) 5 / 5

A Wonderful Experience, Perfect!

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"Absolutely outstanding High Tea. The availability of a gluten free service was the drawing point because on my daughter's celiac disease. Her experience was wonderful as the food served to her looked and tasted the same as the regular menu. We will do this again when we are back in the city."
Dined on 03/06/2013
 2013
Special Features: special occasion
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Review 15 for The Pembroke Room - The Lowell New York
Overall rating 
3 / 5
(Good) 3 / 5

Pretty little tearoom, good

Food 
2 / 5
(Fair) 2 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"Pretty little tearoom, good service, but I've had fresher tea sandwiches."
Dined on 03/10/2013
 2005
0points
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Review 16 for The Pembroke Room - The Lowell New York
Overall rating 
5 / 5
(Outstanding) 5 / 5

Excellent in terms of service,

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"Excellent in terms of service, food, and ambience. The "Classic Tea" contained all the elements of a traditional tea service and the food was very high quality. I would definitely return and would recommend the Pembroke Room others seeking a high quality tea at a reasonable cost!"
Dined on 03/02/2013
 2013
Special Features: romantic, special occasion
0points
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Review 17 for The Pembroke Room - The Lowell New York
Overall rating 
5 / 5
(Outstanding) 5 / 5

This is a lovely place for

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"This is a lovely place for afternoon tea. The hotel and the tearoom is gorgeous, very old-fashioned and Victorian and luxurious. They have a really nice and extensive tea menu, and although it is pricey, the food is delicious and the service is great. It is perfect for a special occasion either on a date or with a few close friends."
Dined on 02/22/2013
 2011
Special Features: romantic, special occasion
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Review 18 for The Pembroke Room - The Lowell New York
Overall rating 
5 / 5
(Outstanding) 5 / 5

An extremely pretty room,

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"An extremely pretty room, with an elegant tea service. The food was delicious and the service was unobtrusive and helpful. I do think it's weird that they serve scones after the pastries, but we saved room. It was a perfect place for a quiet and relaxed conversation. We were there for 3 hours savoring our tea."
Dined on 02/18/2013
 2009
Special Features: fit for foodies, neighborhood gem, special occasion
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Review 19 for The Pembroke Room - The Lowell New York
Overall rating 
3 / 5
(Good) 3 / 5

Quiet and old-fashioned

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Quiet
Quiet
"Good spot for quiet afternoon tea, but overall not my cup of tea. I also called them afterwards because I lost a personal item there, which they sounded like they weren't really going to keep an eye out and look for it and never got a call back."
Dined on 02/11/2013
 2011
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Review 20 for The Pembroke Room - The Lowell New York
Overall rating 
5 / 5
(Outstanding) 5 / 5

Lovely atmospher and perfectly

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Lovely atmospher and perfectly preoaed and served high tea"
Dined on 02/05/2013
 2013
Special Features: good for groups, neighborhood gem
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Ratings-Only Reviews for The Pembroke Room - The Lowell New York
Based on the average of (20) ratings-only reviews
Overall 
4.6 / 5
(Outstanding) 4.6 / 5
5 out of 5 recommend this product
Food 
4.3 / 5
(Outstanding) 4.3 / 5
Service 
4.4 / 5
(Outstanding) 4.4 / 5
Ambiance 
4.7 / 5
(Outstanding) 4.7 / 5
Noise Level
1.2 / 3
Moderate