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Customshop Reviews List

Customshop

Customshop is a modern trattoria with a neighborhood feel located in the heart of Charlotte, NC. Our menu, an eclectic mix of innovative American dishes, is inspired by Italian, French and Spanish cuisines. Interplay between the Old and New World fare is complemented by a unique and well-edited wine list. Employing only the finest quality ingredients, Customshop’s handcrafted dishes are meticulously prepared by owner and Executive Chef Trey Wilson, whose commitment to local farms provides guests only the freshest, sustainable food in the area, including from his own garden. Weekly menu changes are tailored to the seasonal availability of products delivered by local fisherman and farmers. Come join us in our intimate, candlelit dining room or our comfortable patio to see why Customshop is ranked one of Charlotte's best restaurants!
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126 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
4.1 / 5
(Outstanding) 4.1 / 5
(126 Reviews)
Open Ratings Snapshot
Rating Breakdown 126 reviews
5 stars
(53)
4 stars
(42)
3 stars
(22)
2 stars
(8)
1 star
(1)
Food 
4.2 / 5
(Outstanding) 4.2 / 5
Service 
4 / 5
(Outstanding) 4 / 5
Ambiance 
4.2 / 5
(Outstanding) 4.2 / 5
Noise Level
2.1 / 3
Energetic
Filter Reviews By:
Diners classify this restaurant as:
  • fit for foodies(86)
  • neighborhood gem(79)
  • special occasion(41)
  • notable wine list(34)
  • romantic(34)
  • hot spot(20)
Customshop Reviews List
Review 1 for Customshop
Overall rating 
4 / 5
(Very Good) 4 / 5

Custom Shop Builds Great Food

Customer Avatar
OpenTable Diner
Dined on 5/09/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"This was my first experience at the Custom Shop and it was delightful. While our server sometimes was off in his own little world I think that was just a fluke. The bar is pretty cool and had great service there. There are a few tables outside to view the city and Elizabeth area but we ate inside. Big booths, cozy, quiet, and nice ambiance. The food was spectacular. We tried several appetizers, meat and cheeses and all were delicious. Take their recommendations for that. I had the fresh made pasta bolognese and it was outstanding. Delicious. I tried the tuna and that was equally good. I will go back."
Dined on 5/09/2013
Special Features: fit for foodies, romantic, neighborhood gem
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Review 2 for Customshop
Overall rating 
3 / 5
(Good) 3 / 5

Mother's Day Brunch

Customer Avatar
OpenTable Diner
Dined on 5/12/2013
Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Good ambience, nice location, but dissapointed in the food as the menu was limited."
Dined on 5/12/2013
Special Features: neighborhood gem
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Review 3 for Customshop
Overall rating 
3 / 5
(Good) 3 / 5

Wonderful or weird

Customer Avatar
OpenTable Diner
Dined on 5/11/2013
Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"We've had mostly fabulous meals @ Customshop, & we've had a few off beat dishes. I'd suggest asking questions to best understand what you're ordering."
Dined on 5/11/2013
Special Features: fit for foodies
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Review 4 for Customshop
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great meal!

Customer Avatar
OpenTable Diner
Dined on 5/11/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"My husband, four teenage kids and I went to custom shop for my birthday and could not have had a more perfect meal. Everyone throughly enjoyed their meals and the four small plates we ordered for appetizers were fabulous. The Tuna meatballs were a big hit. The service was excellent as well. Loved the diversity of the menu....a little bit of something for everyone."
Dined on 5/11/2013
Special Features: fit for foodies, great for outdoor dining, neighborhood gem, special occasion
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Review 5 for Customshop
Overall rating 
2 / 5
(Fair) 2 / 5

Where's the service?

Customer Avatar
OpenTable Diner
Dined on 5/11/2013
Food 
3 / 5
(Good) 3 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Service was poor, while the restaurant was busy it seemed like they could have used a manager to fill-in for the service gaps or added another server. Or maybe we just had a poor server..."
Dined on 5/11/2013
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Review 6 for Customshop
Overall rating 
3 / 5
(Good) 3 / 5

Mariel

Customer Avatar
OpenTable Diner
Dined on 5/08/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Energetic
Energetic
"The lighting is very poor
The description of the menus is not clear
"
Dined on 5/08/2013
Special Features: neighborhood gem
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Review 7 for Customshop
Overall rating 
5 / 5
(Outstanding) 5 / 5

CS saved the night!

Customer Avatar
OpenTable Diner
Dined on 5/05/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"CustomShop saved our special night. We went to another restaurant to celebrate a birthday, but were underwhelmed. In order to end the night on a good note, we came in for a cheese plate and dessert. I recommend everything about CustomShop."
Dined on 5/05/2013
Special Features: fit for foodies, great for brunch, romantic, neighborhood gem, special occasion
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Review 8 for Customshop
Overall rating 
4 / 5
(Very Good) 4 / 5

very pleasant experience

Customer Avatar
OpenTable Diner
Dined on 5/05/2013
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"food tasteful, service excellent. good value"
Dined on 5/05/2013
Special Features: great for brunch, great for lunch
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Review 9 for Customshop
Overall rating 
2 / 5
(Fair) 2 / 5

Anniversary Dinner

Customer Avatar
OpenTable Diner
Dined on 5/04/2013
Food 
2 / 5
(Fair) 2 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"A little disappointed in the food. We've enjoyed meals at the Custom Shop before but this time things were kinda mediocre. My Mahi Mahi was pretty bland. Not sure if it was because I requested it to be gluten free. The waiter said they lightly flour it so they leff that off due to my GF request. My wife's tuna was much better."
Dined on 5/04/2013
Special Features: neighborhood gem, special occasion
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Review 10 for Customshop
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner
Dined on 5/03/2013
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"Excellent service and ambience. Started with the mussels which were a bit disappointing but good none the less. Too much basil, added some bitterness that was over powering. I had the smoked duck for main course which was excellent. My date has the duck confit which was also very very good. Other menu items looked very good. Love the farm to table concenpt and have visited many similar establishments, would rank this one high but not one of the best. I would eat here again but would try a few of the exoctic items from their small plates menu. I did see Jamon Iberico on the menu which I have only seen one other place in Charlotte."
Dined on 5/03/2013
Special Features: fit for foodies, notable wine list, hot spot
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Review 11 for Customshop
Overall rating 
5 / 5
(Outstanding) 5 / 5

One of the best places my

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"One of the best places my wife have gone in a while. Look forward to going back very soon. The staff was great."
Dined on 04/28/2013
 2013
Special Features: fit for foodies, neighborhood gem, special occasion
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Review 12 for Customshop
Overall rating 
5 / 5
(Outstanding) 5 / 5

Highly recommended.

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
"You were highly recommended and lived up to your reputation I will definately pass the recommendation on."
Dined on 04/28/2013
 2009
Special Features: fit for foodies, great for brunch, neighborhood gem
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Review 13 for Customshop
Overall rating 
4 / 5
(Very Good) 4 / 5

Love the ambiance. Great

Food 
5 / 5
(Outstanding) 5 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"Love the ambiance. Great food. Quentin area and atmosphere."
Dined on 04/25/2013
 2003
Special Features: fit for foodies, neighborhood gem, hot spot
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Review 14 for Customshop
Overall rating 
5 / 5
(Outstanding) 5 / 5

My wife and I were in Charlotte

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"My wife and I were in Charlotte for the weekend and very pleased we didn't miss out on an experience at Customshop. An unassuming and understated interior sets the tone for and allows a menu that relies on simple, locally sourced products to really shine.
The smoked crispy duck breast dish was perfectly cooked, and the plate included some welcome twists to a traditional French dish (particularly the use of kumquats). The sea scallops were some of the largest my wife and I had ever seen, and were perfectly cooked as well.
We didn't take advantage of dessert but the ones we saw looked delicious.
Despite many well-reviewed restaurants in the area, we would return to Customshop without hesitation our next time in Charlotte.
"
Dined on 04/26/2013
 2008
Special Features: fit for foodies, neighborhood gem, notable wine list
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Review 15 for Customshop
Overall rating 
5 / 5
(Outstanding) 5 / 5

My wife and I vistited Customshop

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"My wife and I vistited Customshop for our 9 year wedding anniversary. The food was fantastic and service was great and we truley enjoyed our overall experience. I would highly recommend Customshop and we will certainly be visiting again."
Dined on 04/24/2013
 2013
Special Features: fit for foodies, neighborhood gem, notable wine list, romantic, special occasion
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Review 16 for Customshop
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customshop is a foodie favorite

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"Customshop is a foodie favorite of mine. All their products are extremely fresh and locally sourced. We had a new server. All too often new servers try far to hard to compensate for a lack of wine and food familiarity. I think it speaks volumes of Customshop that our server was straighforward and frank regarding his unfamiliarity with the full wine menu. Aside from that, the food and wine was fantastic as usual. Good luck deciding what to select!"
Dined on 04/17/2013
 2007
Special Features: fit for foodies, great for outdoor dining, neighborhood gem, notable wine list, romantic, special occasion, scenic view
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Review 17 for Customshop
Overall rating 
3 / 5
(Good) 3 / 5

Romantic Little Spot

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Went on Sunday - dinner for two - romantic little spot - upscale price but worth it if you're establishing a sensual evening- side note: good wi-fi"
Dined on 04/21/2013
 2013
Special Features: great for brunch, romantic, special occasion
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Review 18 for Customshop
Overall rating 
2 / 5
(Fair) 2 / 5

Food was very good. However,

Food 
4 / 5
(Very Good) 4 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Moderate
Moderate
"Food was very good. However, I have never been asked by waitstaff on an ETA after dinner about when we might be leaving because someone else was waiting on the table. Our party was just finishing up a bottle of wine that had been ordered with dinner and the waiter asked us if we could move it along. I will not go back."
Dined on 04/20/2013
 2009
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Review 19 for Customshop
Overall rating 
5 / 5
(Outstanding) 5 / 5

Excellent. Friendly, warm.

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"Excellent. Friendly, warm. Great evening"
Dined on 04/19/2013
 2006
Special Features: fit for foodies, neighborhood gem, romantic
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Review 20 for Customshop
Overall rating 
3 / 5
(Good) 3 / 5

Down on the list

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"I have been here once before and it was my favorite restaurant in Charlotte (I visit there often in preparation for a move there in the summer). This time, the time between courses was insane (over an hour.) When we first arrived there were many empty tables so I am not sure what went wrong. The fish that was ordered was overcooked (we told the waitress but she didn't offer any remedy.) The scallops that were ordered were slightly undercooked. We ordered dessert which was very good. Unfortunately, you would think that with the amount of time we patiently and politely waited they would have offered a free drink or perhaps dessert but it did dnot happen....this has been moved off the top spot in Charlotte at this point!"
Dined on 04/13/2013
 2005
Special Features: vibrant bar scene, fit for foodies, neighborhood gem, special occasion
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Review 21 for Customshop
Overall rating 
1 / 5
(Poor) 1 / 5

Not great.

Food 
1 / 5
(Poor) 1 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
"Food came cold and I took only two bites of my entree (short ribs). Wait staff took my plate away wihtout saying a word. It was a very bad experience and I will not come back."
Dined on 04/12/2013
 2007
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Review 22 for Customshop
Overall rating 
5 / 5
(Outstanding) 5 / 5

We went for brunch on Sunday

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"We went for brunch on Sunday afternoon. It was fantastic! The place was quiet, the wait staff was attentive, and the food was great."
Dined on 04/14/2013
 2012
Special Features: fit for foodies, neighborhood gem
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Review 23 for Customshop
Overall rating 
3 / 5
(Good) 3 / 5

Good food but service neglectful

Food 
4 / 5
(Very Good) 4 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"The best thing I had for dinner here was the bread pudding. One of my fellow diners said that was the best bread pudding he has ever had. I had the octopus appetizer, which i thought had some really strong flavors seasoning it, but was cooked to perfection. I ordered the monkfish special, which was unfortunately a bit rubbery. The dessert saved my experience but the service did not. Our waiter was a bit neglectful, not coming by too often to refill our waters, not coming by too often to take our order for the next course. He kindly put in the order for one diners souffle, served it to her, and did not come to ask us for the dessert order of the remaining guests. We had to flag him down. I would dine again and hope for better service"
Dined on 04/13/2013
 2007
Special Features: fit for foodies
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Review 24 for Customshop
Overall rating 
5 / 5
(Outstanding) 5 / 5

Wonderful Experience, as usual!

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"I love this restaurant!! We took our long time friends here to eat and the food was wonderful, as usual. Their assortment of cheese and charcuterie, wines, and local beers on draft are awesome! The Custom Shop has the best staff and service in Charlotte, equal to Luce."
Dined on 04/13/2013
 2011
Special Features: fit for foodies, great for brunch, neighborhood gem, romantic
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Review 25 for Customshop
Overall rating 
4 / 5
(Very Good) 4 / 5

A great place for foodies

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"Overall very good. I highly recommend. Just a few points to watch. Somehwat Noisy."
Dined on 04/09/2013
 2006
Special Features: fit for foodies, neighborhood gem, notable wine list
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Review 26 for Customshop
Overall rating 
3 / 5
(Good) 3 / 5

I love this restaurant, one

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"I love this restaurant, one of my all time Charlotte favorites but I went for my birthday and everything was a bit off from my previous experiences. I'll be back for sure but they have some work to do to get back to the standard that I came to appreciate. Great atmosphere and service."
Dined on 04/06/2013
 2013
Special Features: vibrant bar scene, fit for foodies, neighborhood gem, special occasion
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Review 27 for Customshop
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food, service better than

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"Food, service better than expected. For a restaurant to be 6 years old and continues to surpass expectations, this is the place! Don't expect big portions; quality is the focus. We look forward to visiting again soon."
Dined on 04/06/2013
 2011
Special Features: fit for foodies, good for groups, great for brunch, neighborhood gem, romantic, special occasion
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Review 28 for Customshop
Overall rating 
5 / 5
(Outstanding) 5 / 5

This was my first time dining

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"This was my first time dining at Customshop, and I would definitely go back. Everything was great, from the wine, to the food, to the service. I can't wait to go back and try something new."
Dined on 03/12/2013
 2011
Special Features: neighborhood gem, notable wine list, romantic, special occasion
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Review 29 for Customshop
Overall rating 
4 / 5
(Very Good) 4 / 5

This was great and we'll be

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
"This was great and we'll be back."
Dined on 03/30/2013
 2013
Special Features: fit for foodies, neighborhood gem
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Review 30 for Customshop
Overall rating 
3 / 5
(Good) 3 / 5

The food was just ok, really

Food 
2 / 5
(Fair) 2 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"The food was just ok, really small portions - which I would probably enjoy for dinner, but not brunch. The decor and feel of the restaurant is very nice though. I would reccommend this place for dinner, not brunch. Our waiter was great."
Dined on 03/31/2013
 2010
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Review 31 for Customshop
Overall rating 
3 / 5
(Good) 3 / 5

My second time there, and

Food 
3 / 5
(Good) 3 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"My second time there, and again, food was just OK. First time I've had a beet in salad that was crunchy. Waitress was after drink orders, immediately after putting the wine list in our hands. Can't figure out why this place has so many positive reviews since that has not been our experience, twice."
Dined on 03/30/2013
 2008
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Review 32 for Customshop
Overall rating 
4 / 5
(Very Good) 4 / 5

Fantastic restaurant! Unique

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Fantastic restaurant! Unique food choices"
Dined on 03/29/2013
 2013
Special Features: fit for foodies, neighborhood gem, romantic, special occasion
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Review 33 for Customshop
Overall rating 
5 / 5
(Outstanding) 5 / 5

Excellent food and the service

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"Excellent food and the service is simply great. The entrees are not a balanced meal, which I didn't realize at first. You should an appetizer or order sides with your entree if you have a hearty appetite. If I owned/operated a restaurant, I would want it to be like Customshop. I'll definitely be going back."
Dined on 03/26/2013
 2012
Special Features: fit for foodies, great for brunch, neighborhood gem, romantic, special occasion, hot spot
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Review 34 for Customshop
Overall rating 
3 / 5
(Good) 3 / 5

We had high hopes for Customshop.

Food 
2 / 5
(Fair) 2 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"We had high hopes for Customshop. Things started off on a positive note with the appetizers. We had the roasted beets with burrata and the grilled octopus. I felt both were outstanding. The octopus was nice and tender but it also had a nice char. The aoili sauce was delicious and the potatoes were perfectly cooked. The pistachios and roasted tomatoes were a nice compliment to the beets and mild cheese.
Sadly, the entrees missed the mark. My husband ordered the grilled scallop special and I had the Carolina flounder and a side of the duck fat potatoes. The scallops lacked seasoning and were slightly gritty. My flounder was well cooked but also bland and the bed of favas were terribly undercooked to the point of being crunchy."
Dined on 03/23/2013
 2008
Special Features: notable wine list
0points
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Review 35 for Customshop
Overall rating 
5 / 5
(Outstanding) 5 / 5

Nice neighborhood restaurant

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Nice neighborhood restaurant with exceptionally good food."
Dined on 03/23/2013
 2012
Special Features: neighborhood gem, hot spot
0points
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Review 36 for Customshop
Overall rating 
4 / 5
(Very Good) 4 / 5

We absolutely loved the food...one

Food 
5 / 5
(Outstanding) 5 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"We absolutely loved the food...one of best meals we have had in Charlotte. The duck confit appetizer was fabulous. Both entries were great. We had the WTF pork chop and the crispy duck breast. The wait staff was very friendly but missed on basic 101 serving .... Bring the appetizers and meals for all at the table at the same time. Our appetizers came 10 minutes apart and entries 5. It was a busy night there which may have contributed but still no excuse for something so basic. The food was so good though that we will definitely go back hoping the service just a misstep that one night."
Dined on 03/16/2013
 2013
Special Features: notable wine list
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Review 37 for Customshop
Overall rating 
5 / 5
(Outstanding) 5 / 5

A cosmopolitan find in Charlotte!

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"We love Customshop!!!! We were taken there by friends 2 weeks ago and could not wait to get back!!! We took two new friends there this past Saturday night, and they loved it also!
The food is delicious. The menu is very intriguing, and the service is very attentive and professional!
We did not feel like we were in Charlotte which for us is saying a lot since we moved here from San Francisco!
We look forward to many delicious and happy times at Customshop!!!"
Dined on 03/16/2013
 2013
Special Features: fit for foodies, neighborhood gem, special occasion
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Review 38 for Customshop
Overall rating 
4 / 5
(Very Good) 4 / 5

Another great experience!

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"Another great experience! Food and service impressed a New Yorker and a Cali girl! Always excellent"
Dined on 03/16/2013
 2010
Special Features: fit for foodies, great for outdoor dining, neighborhood gem, notable wine list
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Review 39 for Customshop
Overall rating 
3 / 5
(Good) 3 / 5

The specials were nothing

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"The specials were nothing special. The crispy duck was not crispy, but it was dry. Customshop can be great or mediocre depending on who is cooking."
Dined on 03/15/2013
 2010
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Review 40 for Customshop
Overall rating 
5 / 5
(Outstanding) 5 / 5

Always good on all fronts.

Food 
5 / 5
(Outstanding) 5 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Always good on all fronts. Had a waiter on his first night and I had to explain to him what to do, but this is a wonderful dining experience consistently."
Dined on 03/12/2013
 2012
Special Features: fit for foodies, late-night find, neighborhood gem, romantic
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Review 41 for Customshop
Overall rating 
2 / 5
(Fair) 2 / 5

Good place for a drink and

Food 
2 / 5
(Fair) 2 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Good place for a drink and a small bite but food was not all that it was hyped up to be. The sauce with the green gnochi was overpowered w cardamon."
Dined on 03/12/2013
 2010
Special Features: vibrant bar scene
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Review 42 for Customshop
Overall rating 
3 / 5
(Good) 3 / 5

We always have a great experience

Food 
4 / 5
(Very Good) 4 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"We always have a great experience at Customshop however the service during our recent visit sub-par at best."
Dined on 03/07/2013
 2011
Special Features: neighborhood gem, notable wine list, hot spot
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Review 43 for Customshop
Overall rating 
4 / 5
(Very Good) 4 / 5

We love it. The duck was as

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"We love it. The duck was as tender & tasty as a filet; wife's tuna was perfect. Only problem is deciding amongst great offerings. We'll have to go back soon! We learned that a previous favorite, crispy fried flounder, is usually the special on Fri/Sat, so we'll time our return for that."
Dined on 03/07/2013
 2009
Special Features: fit for foodies, neighborhood gem, notable wine list
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Review 44 for Customshop
Overall rating 
5 / 5
(Outstanding) 5 / 5

Delicious Food/Exellent Service

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"Food and Service is always excellent at the Custom Shop. My husband and I ordered the beet appetizer and oyster appetizer and they were both delicious. The pork chops were so good - the best we ever had!"
Dined on 03/07/2013
 2011
Special Features: fit for foodies, neighborhood gem, romantic
-1point
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Review 45 for Customshop
Overall rating 
4 / 5
(Very Good) 4 / 5

Went for our anniversary dinner

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Went for our anniversary dinner and loved everything about it. Started with a cheese and charcuterie platter that was very tasty. Then I went with the ricotta gnocchi and my husband got the crispy duck special. Both were very delicious. The duck took a while to cook so they gave us a complimentary dessert. We went with the bread pudding which was amazing!"
Dined on 03/02/2013
 2008
Special Features: fit for foodies, notable wine list, romantic, special occasion
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Review 46 for Customshop
Overall rating 
4 / 5
(Very Good) 4 / 5

Brunch-miss brioche french toast

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Brunch was very good, but they took my favorite menu items off of the menu (blueberry mascarpone cheese french toast and fritta). The peanut butter/banana bread french toast was good, but not as good as the brioche bread french toast and the portion was smaller. The service was excellent and the scones brought to the table after you order is a nice touch!!"
Dined on 03/03/2013
 2011
Special Features: fit for foodies, neighborhood gem
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Review 47 for Customshop
Overall rating 
5 / 5
(Outstanding) 5 / 5

Consistently great - both

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"Consistently great - both food and service."
Dined on 03/02/2013
 2005
Special Features: fit for foodies, neighborhood gem, special occasion
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Review 48 for Customshop
Overall rating 
3 / 5
(Good) 3 / 5

I was disappointed. The food

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Moderate
Moderate
"I was disappointed. The food was fairly salty and not very imaginative. The service was rushed. We had a 7 pm reservation and our waitress cleared my husband's plate while I was still eating and then brought the check basically alongside the frost covered scoop of ice cream that I ordered for desert. There were people standing up front when we exited so I figured we were rushed so that others could be seated. Another note - when I booked the reservation I mentioned in the comments that it was a special occasion and I requested a special table. No mention of the special occasion was made by the staff and our table was by the bar in the middle of the room. Wish they had at least read the special request. Even if unable to oblige."
Dined on 03/02/2013
 2008
Special Features: fit for foodies
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Review 49 for Customshop
Overall rating 
5 / 5
(Outstanding) 5 / 5

We went for my birthday for

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"We went for my birthday for brunch and it was delicious. They only disappointment was that they were out of sausage, which we were not told about until our meal arrived. Maybe would have liked to order an alternative side? Regardless, fabulous, unrushed meal, with very friendly staff and even more incredible food."
Dined on 02/24/2013
 2009
Special Features: fit for foodies, great for brunch, neighborhood gem, notable wine list, romantic, special occasion
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Review 50 for Customshop
Overall rating 
4 / 5
(Very Good) 4 / 5

This place is very nice. The

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"This place is very nice. The food is imaginative, the wine list is varied and the staff knows what they are doing. We really liked the ambiance as well. This place is definitely one to put on your rotation."
Dined on 02/06/2013
 2011
Special Features: fit for foodies, neighborhood gem
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