The Palm Court at The Plaza Hotel Reviews List

Dined on 5/18/2013

Food

(Fair) 2 / 5

Service

(Poor) 1 / 5

Ambiance

(Good) 3 / 5

Noise Level

Energetic

"A couple of us decided to have afternoon tea at the plaza but the experience is not what we're used to. As serious tea drinkers with a love of small sandwiches, dresses and booze we've had our fair share of high teas across London, Sydney, Singapore and Aberdeen. We had high hopes. The room is pretty but cold, I kept my jacket on. The food was average and had obviously been sitting out awhile as the bread was hardening. We were kept waiting for 20mins before being seated and service didn't improve nor did this seem to be below standard for the staff which @$50 min pp was sloppy. For those use who enjoy a formal tea this isn't it."

Dined on 5/18/2013

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Review 6 for The Palm Court at The Plaza Hotel

Overall rating

(Very Good) 4 / 5

Classy and enjoyable

Dined on 2/21/2013

Food

(Good) 3 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Good) 3 / 5

Noise Level

Quiet

"My mom and I have been to the Palm Court a few times because of the great location and because the Plaza is such a notable hotel. I would highly reccomend for a queit lunch admist the business of upper Manhattan. Enjoy!"

Dined on 2/21/2013

Special Features: notable wine list, great for lunch

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Review 7 for The Palm Court at The Plaza Hotel

Overall rating

(Very Good) 4 / 5

For a Special Occasion

Dined on 5/15/2013

Food

(Good) 3 / 5

Service

(Very Good) 4 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Moderate

"High Tea at The Plaza in NYC is something to be done once for the ambiance, décor and to say you did it. The ambiance and piano are wonderful. Service is good. Food is OK. Deserts and the tea itself are best. Very pricey but if you are a bucket list kind of person or enjoy formal tea, you will enjoy,"

Dined on 5/15/2013

Special Features: romantic, neighborhood gem, special occasion

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Review 8 for The Palm Court at The Plaza Hotel

Overall rating

(Outstanding) 5 / 5

Timeless

Dined on 5/15/2013

Food

(Outstanding) 5 / 5

Service

(Good) 3 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Quiet

"We enjoyed high tea so much it felt like we had steped back in time to an era where the grace and elegance of afternoon tea was a given. Taking that small period of your day to relax and enjoy the company of someone special while participating in a time honored tradition! Thank you to the staff at the Palm Court for making our experience even better than we imagined!"

Dined on 5/15/2013

Special Features: good for groups, great for brunch, romantic, neighborhood gem, special occasion

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Review 9 for The Palm Court at The Plaza Hotel

Overall rating

(Very Good) 4 / 5

Empty

Dined on 5/15/2013

Food

(Very Good) 4 / 5

Service

(Very Good) 4 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Quiet

"Could not give me time requested even with many empty tables"

Dined on 5/15/2013

Special Features: special occasion

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Review 10 for The Palm Court at The Plaza Hotel

Overall rating

(Outstanding) 5 / 5

High Tea at the Plaza

Dined on 5/15/2013

Food

(Outstanding) 5 / 5

Service

(Very Good) 4 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Quiet

"High Tea at the Plaza -- The food was divine. Every sandwich, scone, and dessert was delicious and gorgeous. The ambience and decor was elegant. The service was very good when present. A few times, staff would disappear for awhile and it was hard to get the attention of a waiter if we needed something or had a question. But that last issue could be due to the fact that we arrived just before 5pm and while they were happy to serve us, tea seating ends at 5pm. It was my mother's birthday and they brought her a beautiful plate with happy birthday written on it - a lovely touch."

Dined on 5/15/2013

Special Features: fit for foodies, special occasion

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Review 11 for The Palm Court at The Plaza Hotel

Overall rating

(Outstanding) 5 / 5

Afternoon Delight

Dined on 5/14/2013

Food

(Outstanding) 5 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Quiet

"My wife and I had Afternoon Tea at The Plaza for a special treat during our visit to New York,service,ambience in fact everything perfect the Maitre De was extremely friendly chatted to us for a while, would recommend to anyone after all it is "The Plaza""

Dined on 5/14/2013

Special Features: special occasion

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Review 12 for The Palm Court at The Plaza Hotel

Overall rating

(Outstanding) 5 / 5

Elegant atmosphere, lovely service

Dined on 5/12/2013

Food

(Outstanding) 5 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Quiet

"We enjoyed a Mother's Day breakfast in the Palm Court dining room at the Plaza Hotel. It was relaxing and enjoyable from start to finish. I ordered Classic Eggs Benedict and my husband ordered Mushroom Benedict and a side of bacon. We shared the sweet roll basket. It was a special treat!
Last fall we had Afternoon Tea there and it was wonderful."

Dined on 5/12/2013

Special Features: romantic, great for lunch, special occasion

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Review 13 for The Palm Court at The Plaza Hotel

Overall rating

(Fair) 2 / 5

Dined on 5/12/2013

Food

(Good) 3 / 5

Service

(Poor) 1 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Quiet

"The Plaza used to be an amazing place to go to brunch on Mother's Day. The food selection was incredible. Mothers were giving roses. It was magical. My family continues to go there out of tradition. But this year was incredibly disappointing. The "buffet" was pathetic. Even last year you had a dessert buffet that was quite lovely, though not of the caliber it once was. More importantly, the service was atrocious, especially considering that most of the people in the room were doing the buffet. It took forever for us to receive our food. We didn't receive a bread basket. After our food was taken away we waited around for 15-20 minutes thinking they'd bring a dessert menu or offer us coffee. Instead they unceremoniously brought the check."

Dined on 5/12/2013

Special Features: special occasion

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Review 14 for The Palm Court at The Plaza Hotel

Overall rating

(Poor) 1 / 5

No Silverware Today Sir!

Dined on 5/11/2013

Food

(Fair) 2 / 5

Service

(Poor) 1 / 5

Ambiance

(Fair) 2 / 5

Noise Level

Quiet

"As a special treat we thought we would have brunch at the Palm Court. Our European hostess brought us to our table, gave us the menus and we thought everything would be nice. We had a hapless waiter who never offered us water, never brought bread to the table and when our cold coffee arrived there were no spoons to be found. He disappereaed ,so we asked the hostess for spoons. She asked our wiater to bring us spoons . "We don't have any spoons" he replied . Unbelievable. The hostess assured us the Plaza did indeed posses silverware. He returned with soup spoons for our coffee. Unbelievable in such an establishment. We had to keep asking other waiters to refill water. It felt more like a days work than an enjoyable brunch. Food very average."

Dined on 5/11/2013

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Review 15 for The Palm Court at The Plaza Hotel

Overall rating

(Fair) 2 / 5

Dined on 5/11/2013

Food

(Good) 3 / 5

Service

(Fair) 2 / 5

Ambiance

(Very Good) 4 / 5

Noise Level

Quiet

"When we arrived, the front greeter asked us to wait for table to be ready. However, we waited for 20 minutes, noting that there are several tables empty and ready to be seated, and still the greeter did not come back to seat us. We simply waited 20 minutes for no reason.
During the meal, it took me 5 minutes to get the waiter's attention to refill coffee. At a restaurant of this price range and history, I expect a much more proactive service but service was really at the minimal. I would not return to that restuarant again for brunch even for another special occasion."

Dined on 5/11/2013

Special Features: great for brunch, scenic view, special occasion

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Review 16 for The Palm Court at The Plaza Hotel

Overall rating

(Very Good) 4 / 5

special occasion

Dined on 5/04/2013

Food

(Very Good) 4 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Quiet

"I took my granddaughter for brunch for he sixteenth birthday. We both had a wonderful time. The food and the atmosphere was perfect for the occasion."

Dined on 5/04/2013

Special Features: great for brunch, romantic, special occasion

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Review 17 for The Palm Court at The Plaza Hotel

Overall rating

(Fair) 2 / 5

Dined on 5/07/2013

Food

(Fair) 2 / 5

Service

(Fair) 2 / 5

Ambiance

(Fair) 2 / 5

Noise Level

Quiet

"Disappointing so so service no spoons for the jams had to ask for to clear plates. the venue is lovely and also famous the loprobably resting on past laurels and know have people coming through the door for the experience. Would be interesting to know how many returners.. Expensive for amount did give polite feedback but nothing done. So can say been to the plaza for tea but won't go again. Go to jean George's for late lunch instead!"

Dined on 5/07/2013

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Review 18 for The Palm Court at The Plaza Hotel

Overall rating

(Outstanding) 5 / 5

NY institution

Dined on 5/07/2013

Food

(Very Good) 4 / 5

Service

(Very Good) 4 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Quiet

"A must do when visiting NY. A splendid way to spend an afternoon with high tea"

Dined on 5/07/2013

Special Features: neighborhood gem, special occasion

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Review 19 for The Palm Court at The Plaza Hotel

Overall rating

(Very Good) 4 / 5

Iconic setting - watch the bill

Dined on 5/05/2013

Food

(Very Good) 4 / 5

Service

(Good) 3 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Moderate

"Iconic setting in a historic hotel. Nice atmosphere. Food was ok - nothing special it's more about the setting. Beware though 6 of us met for Sunday brunch - 4 ate from the buffet 2 from the menu. 1 person who ate from the menu also ate a small pastry from a plate on our table belonging to a person who ate from the buffet. They tried to charge us $14 for a pastry basket. So they watch what you eat!"

Dined on 5/05/2013

Special Features: great for brunch, special occasion

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Review 20 for The Palm Court at The Plaza Hotel

Overall rating

(Good) 3 / 5

disappointed . . .

Dined on 5/02/2013

Food

(Very Good) 4 / 5

Service

(Fair) 2 / 5

Ambiance

(Good) 3 / 5

Noise Level

Moderate

"The tea was of good quality. The canapes were quite adequate as well, and the selection rather diverse.
However, the service was very poor, and, overall, the restaurant looks really worn down!
The crockery was chipped, and the silver serving pot peeling!
The wait staff had no idea that it's my friend's birthday (I specified it in online booking).
We got a patronizing pep talk from the MD/host about the times, and bookings routines, which was an unnecessary display of not-very-positive attitude. They didn't remove the third setting until we asked them TWICE.
We had to ask TWICE for unused dishes to be removed, and to get milk to go with out tea. When it arrived, the tea was not hot any more.
Over all - the service was far from satisfying!"

Dined on 5/02/2013

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Review 21 for The Palm Court at The Plaza Hotel

Overall rating

(Outstanding) 5 / 5

tea treat

Dined on 5/05/2013

Food

(Outstanding) 5 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Energetic

"My sister and I had afternoon tea . What a fantastic experience a must when you visit New York."

Dined on 5/05/2013

Special Features: good for groups, romantic, special occasion

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Review 22 for The Palm Court at The Plaza Hotel

Overall rating

(Very Good) 4 / 5

Afternoon Tea at the Plaza

Dined on 5/05/2013

Food

(Very Good) 4 / 5

Service

(Very Good) 4 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Energetic

"Everything was wonderful with the exception of the ...TEA!
The tea was served in pots that did not retain the heat. Had to ask the waiter to re-supply us in order to have decent cup of tea.
The food was good, desserts rich and the ambiance... Well, it's the plaza."

Dined on 5/05/2013

Special Features: special occasion

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Review 23 for The Palm Court at The Plaza Hotel

Overall rating

(Outstanding) 5 / 5

Afternoon Tea at the Plaza

Dined on 5/06/2013

Food

(Outstanding) 5 / 5

Service

(Good) 3 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Quiet

"Loved it! It's perfect for a free afternoon with girlfriends to talk or gossip and actually hear each other. The food was shockingly good! Each small bite was bursting with flavor. The teas were a perfect combination with the food too. Loved it!! Three snaps up!"

Dined on 5/06/2013

Special Features: good for groups, great for brunch, kid-friendly, neighborhood gem, special occasion

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Review 24 for The Palm Court at The Plaza Hotel

Overall rating

(Very Good) 4 / 5

Mom's 85th Birthday!

Dined on 5/05/2013

Food

(Very Good) 4 / 5

Service

(Very Good) 4 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Moderate

"Afternoon Tea at the Plaza is a delight for a group of ladies celebrating!"

Dined on 5/05/2013

Special Features: special occasion

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Review 25 for The Palm Court at The Plaza Hotel

Overall rating

(Fair) 2 / 5

Service is CRITICAL

Dined on 5/05/2013

Food

(Outstanding) 5 / 5

Service

(Poor) 1 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Moderate

"The experience at the Plaza is meant to be a special one - it just for us was underscored by a rude server who clearly hates his job. It was exceptionally disappointing as my Husband and I were taking his Mother out for an early Mother's Day Tea while she was in town visiting.

We left disappointed and don't plan to return - It's a pricey experience that should be lovely and seamless. Most importantly the service should be impeccable. What was most disappointing was that as we were leaving we were asked how everything was and when we shared that our server was very rude it was explained that they were sorry and that it was a known issue. Just not acceptable."

Dined on 5/05/2013

Special Features: special occasion

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Review 26 for The Palm Court at The Plaza Hotel

Overall rating

(Fair) 2 / 5

Don't order the Frittata!

Dined on 5/05/2013

Food

(Poor) 1 / 5

Service

(Good) 3 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Energetic

"I ordered an egg frittata which I had to change for eggs benedict because the taste was completely insipid"

Dined on 5/05/2013

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Review 27 for The Palm Court at The Plaza Hotel

Overall rating

(Outstanding) 5 / 5

Dined on 5/04/2013

Food

(Very Good) 4 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Energetic

"The food was wonderful- child friendly and adult friendly as well. The Brunch menu definitely had something for everyone and the pancakes thru Lobster cobb salad were all delicious. The service was impeccable .... and truely made you feel special. I hope others enjoy the beautiful place with wonderful food!"

Dined on 5/04/2013

Special Features: neighborhood gem, great for lunch, kid-friendly

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Review 28 for The Palm Court at The Plaza Hotel

Overall rating

(Very Good) 4 / 5

Tea at the plaza

Dined on 5/03/2013

Food

(Very Good) 4 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Very Good) 4 / 5

Noise Level

Moderate

"The service was outstanding and was only partially eclipsed by the amazing tea time goodies. Only wished the pianist would have played longer or that they had some music when she stopped."

Dined on 5/03/2013

Special Features: hot spot

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Review 29 for The Palm Court at The Plaza Hotel

Overall rating

(Fair) 2 / 5

Dined on 5/01/2013

Food

(Fair) 2 / 5

Service

(Good) 3 / 5

Ambiance

(Very Good) 4 / 5

Noise Level

Quiet

"I expected much more for $60 per person. The food was only fair - some was very good and others were not."

Dined on 5/01/2013

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Review 30 for The Palm Court at The Plaza Hotel

Overall rating

(Very Good) 4 / 5

Beautiful Restaurant

Dined on 4/29/2013

Food

(Very Good) 4 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Quiet

"This is a beautiful restaurant. It was fun to see the place where parts of the Great Gatsby took place. They even had a little exhibit with things from the movie, which was fun to see. Expect a very formal atmosphere."

Dined on 4/29/2013

Special Features: great for brunch, romantic, great for lunch, special occasion

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Review 31 for The Palm Court at The Plaza Hotel

Overall rating

(Poor) 1 / 5

HUGE Disappointment

Dined on 2/17/2013

Food

(Fair) 2 / 5

Service

(Poor) 1 / 5

Ambiance

(Good) 3 / 5

Noise Level

Moderate

"Of course have heard of Sunday brunch at the Plaza for years, and in Jan 2013 was able to make the time for it. The service was the worst that I've had in many, many years of dining out. It wasn't that it was too crowded for staff to keep up - they just seemed completely indifferent. Food was only average, and the room itself is beautiful, but frankly not worth the frustration of being largely ignored by the wait staff."

Dined on 2/17/2013

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Review 32 for The Palm Court at The Plaza Hotel

Overall rating

(Fair) 2 / 5

Jeans for Tea at the Plaza

Dined on 4/29/2013

Food

(Fair) 2 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Fair) 2 / 5

Noise Level

Quiet

"We dressed up, as befitting the Hotel's earlier status, but others weren't vetted for apparel. To add to the pop culture vibe, we were treated to tour groups peering at us and the dreadful picture of Eloise displayed in the hall.

The whole experience would only have been worth the hefty price if the ambiance had stayed first class. Alas, it didn't. When an icon becomes a "pop" icon, it's passe."

Dined on 4/29/2013

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Review 33 for The Palm Court at The Plaza Hotel

Overall rating

(Fair) 2 / 5

Overpriced and Sloppy Service

Dined on 5/01/2013

Food

(Good) 3 / 5

Service

(Fair) 2 / 5

Ambiance

(Fair) 2 / 5

Noise Level

Quiet

"If you are an afternoon tea connoisseur you may be disappointed in the Palm Court. Although the restaurant was very beautiful and the tea itself was good quality we found some staff to be inattentive, sloppy & lazy. When a waiter was asked if our table was ready we were met with a sullen experience followed by a shrug of the shoulders. It would have been comical had it been anywhere else but the Plaza. Another waiter had difficulty in the simple task of pouring water - twice he managed to slop it over the side of the glass onto our table with no apology or attend to mop up. Do not expect to find finesse at this so called 5* establishment. Very disappointing & horrendously overpriced for the experience."

Dined on 5/01/2013

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Review 34 for The Palm Court at The Plaza Hotel

Overall rating

(Fair) 2 / 5

Disappointed!!!!

Dined on 4/29/2013

Food

(Good) 3 / 5

Service

(Fair) 2 / 5

Ambiance

(Fair) 2 / 5

Noise Level

Moderate

"From the Maitre' D taking his time to acknowledge us - 3-4 minutes with no one else around - to the less than elegant tea service dishware and NO Silver teapot? The Palm Court is now a "plain Vanilla" experience. The old Grand Lady of Tea is no longer. I will not go back. There are so many other places in NYC that still consider afternoon tea an elegant experience complete with appropriate silver and china - why compromise?"

Dined on 4/29/2013

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Review 35 for The Palm Court at The Plaza Hotel

Overall rating

(Poor) 1 / 5

AWFUL SERVICE

Dined on 04/28/2013

Dined on 04/28/2013

2010

Food

(Very Good) 4 / 5

Service

(Poor) 1 / 5

Ambiance

(Good) 3 / 5

Noise Level

Quiet

"Awful terrible service. Went with high expectations. Our waiter was terrible and completely ignored us. I actually had to get up from our table at least 3x and explained nicely that he needed to come and check on us. I still left the minimum 15% tip but I am never going back. The food was really good, top, but just trying to get fed was the problem."

Dined on 04/28/2013

2010

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Review 36 for The Palm Court at The Plaza Hotel

Overall rating

(Outstanding) 5 / 5

Mary Alice in the Palm Court

Dined on 04/27/2013

Dined on 04/27/2013

2013

Food

(Outstanding) 5 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Quiet

"Mary Alice in the Palm Court made it a great experience, excellent service."

Dined on 04/27/2013

2013

Special Features: great for brunch, kid-friendly, romantic, scenic view, great for lunch

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Review 37 for The Palm Court at The Plaza Hotel

Overall rating

(Very Good) 4 / 5

Always elegant, great ambiance.

Top 1000 contributor

Dined on 04/26/2013

Dined on 04/26/2013

2010

Food

(Very Good) 4 / 5

Service

(Very Good) 4 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Moderate

"Always elegant, great ambiance. Did not dissapoint. I go there regularly when in the city."

Dined on 04/26/2013

2010

Special Features: great for lunch

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Review 38 for The Palm Court at The Plaza Hotel

Overall rating

(Outstanding) 5 / 5

Charming and delightful tea

Dined on 04/23/2013

Dined on 04/23/2013

2013

Food

(Outstanding) 5 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Quiet

"We had the New Yorker afternoon tea - lovely assortment of fancy sandwiches, scones and sweets. The service was impeccable, friendly, and attentive. The atmosphere was quiet and conducive to intimate conversation. What a lovely way to spend a couple of memorable hours. Perfect for special occasions or "just because"!"

Dined on 04/23/2013

2013

Special Features: fit for foodies, romantic, special occasion

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Review 39 for The Palm Court at The Plaza Hotel

Overall rating

(Outstanding) 5 / 5

The Palm Court at The Plaza

Dined on 04/24/2013

2012

Dined on 04/24/2013

2012

Food

(Outstanding) 5 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Moderate

"The Palm Court at The Plaza Hotel is beautiful, however the service and the attention to details from the staff make this place more beautiful an amazing. I took my two nieces to celebrate their birthdays and from the service from the staff to the pianist singing happy birthday for them Ohhh!! It was very special. Im happy I chose The Palm Court for this special ocassion."

Dined on 04/24/2013

2012

Special Features: great for brunch, special occasion, great for lunch

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Review 40 for The Palm Court at The Plaza Hotel

Overall rating

(Outstanding) 5 / 5

Excellent food and service

Dined on 04/23/2013

2009

Dined on 04/23/2013

2009

Food

(Outstanding) 5 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Moderate

"Excellent food and service but very pricey as you would expect."

Dined on 04/23/2013

2009

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Review 41 for The Palm Court at The Plaza Hotel

Overall rating

(Outstanding) 5 / 5

It was my daughters birthday.

Dined on 04/21/2013

2010

Food

(Very Good) 4 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Quiet

"It was my daughters birthday. She is 10. I wanted to take her to some place special were she would feel like a princess and have a beautiful view of the famous plaza hotel. We did do all that. THe art and the scenic view were amazing.

THank you

A mom who loves her daughter very much

She will always remember that special day"

Dined on 04/21/2013

2010

Special Features: good for groups, great for brunch, kid-friendly, special occasion, scenic view, great for lunch

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Review 42 for The Palm Court at The Plaza Hotel

Overall rating

(Good) 3 / 5

The Palm Court High Tea Dials It In

2006

Dined on 04/21/2013

2006

Food

(Good) 3 / 5

Service

(Fair) 2 / 5

Ambiance

(Very Good) 4 / 5

Noise Level

Moderate

"The Palm Court may have had its day. It was understaffed, and the high tea service perfunctory. When we arrived, the host was nowhere to be seen. When he did return, he promptly departed again for parts unknown, leaving new arrivals to stand around. When he finally rerturned, we were seated. Our orders were taken promptly enough, and the tea was out in about 10 minutes. The pots were plunked on the table (apparently, unlikely any half decent tea seervice in London, their waiters do not pour even your first cup), and the waiter departed. Well over 30 minutes later, the trays of food came. The servings were paltry and the scones were stone cold. No replenishments of even hot water were offered. The bill was huge My advice, don't bother."

Dined on 04/21/2013

2006

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Review 43 for The Palm Court at The Plaza Hotel

Overall rating

(Very Good) 4 / 5

Classic New York

2012

Dined on 04/21/2013

2012

Food

(Very Good) 4 / 5

Service

(Very Good) 4 / 5

Ambiance

(Very Good) 4 / 5

Noise Level

Energetic

"The food is good, but not spectacular. The ambiance is what makes the experience, but you would expect exceptional food for the price and because the hotel is iconic."

Dined on 04/21/2013

2012

Special Features: great for brunch, special occasion, great for lunch

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Review 44 for The Palm Court at The Plaza Hotel

Overall rating

(Fair) 2 / 5

I expected more from the Plaza.

Dined on 04/20/2013

2011

Dined on 04/20/2013

2011

Food

(Very Good) 4 / 5

Service

(Poor) 1 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Energetic

"We were so excited about our special "Birthday Tea" unfortunately,our server was not excited about waiting on us at all! So much so that is almost ruined our time. After complaining to the hostess and restaurant manager, we did not feel very comfortable with something be done on our behalf. In fact a gratuity was added to my bill without my permission! However, food was great and it's The Plaza so we made the best of it."

Dined on 04/20/2013

2011

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Review 45 for The Palm Court at The Plaza Hotel

Overall rating

(Outstanding) 5 / 5

Annual bday tea with my daughter

Dined on 04/21/2013

2010

Food

(Very Good) 4 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Moderate

"Annual bday tea with my daughter (who is now 11). Very special, and they always do a great job."

Dined on 04/21/2013

2010

Special Features: special occasion

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Review 46 for The Palm Court at The Plaza Hotel

Overall rating

(Good) 3 / 5

From Tea Book Author

Dined on 04/18/2013

Dined on 04/18/2013

2013

Food

(Fair) 2 / 5

Service

(Good) 3 / 5

Ambiance

(Very Good) 4 / 5

Noise Level

Moderate

"The ambiance is elegant with all the waving palms, flattering lighting, & lovely piano music, but afternoon tea was not remarkable--soggy cucumber sandwiches & too much chocolate. Tea was bright & flavorful(Earl Grey), but brought to table pre-brewed instead of letting patrons brew their own--not good. Tea selections were minimal as were the few sets of food choices. I recommend this venue for a leisurely afternoon and for bringing children enchanted with Eloise. However, for serious afternoon tea connoisseurs, it does not hold a candle to Brown's Hotel in London. Very pricey."

Dined on 04/18/2013

2013

Special Features: special occasion

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Review 47 for The Palm Court at The Plaza Hotel

Overall rating

(Very Good) 4 / 5

Very nice experience with

Dined on 04/20/2013

2009

Dined on 04/20/2013

2009

Food

(Very Good) 4 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Moderate

"Very nice experience with excellent service."

Dined on 04/20/2013

2009

Special Features: romantic, special occasion, great for lunch

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Review 48 for The Palm Court at The Plaza Hotel

Overall rating

(Very Good) 4 / 5

Tea at the Plaza

Dined on 04/18/2013

Dined on 04/18/2013

2013

Food

(Very Good) 4 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Quiet

"A wonderful experience so say you've had "Tea at the Plaza". The ambiance is outstanding, and the service what you would expect from such an establishment - sharp, courteous, professional, with attention to detail. You never really know your server is there until you need him, and he knows you need him a moment before you do!
If you've had tea at such establishments as London Ritz or London Dorchester, you'll miss the ability to select your deserts from a tray / trolley selection, and may be a little disappointed in the scones - they are small and dry. The sandwiches were outstanding, a more creative selection than I've had before - and I'd have willingly traded some of the deserts for an extra sandwich! All in all a must have experience."

Dined on 04/18/2013

2013

Special Features: romantic, special occasion

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Review 49 for The Palm Court at The Plaza Hotel

Overall rating

(Fair) 2 / 5

I was added USD 10 extra of

Dined on 04/20/2013