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Protocol Restaurant
Thank you for considering the Protocol!
"We'll treat your Guests as our Guests…"
Welcome to the Protocol.
Since 1971, the Pelczynski Family has consistently endeavored to meet & exceed the highest of standards
in our restaurant & banquet facility, and we've succeeded.
We take great pride in our reputation as one of Western New York's premier facilities ~ we've hosted countless functions since our doors opened ~ with each event being conducted exclusively. Distinctive culinary ideas, detailed presentations and consistent service are all our forte.
If you are considering the Protocol, kindly allow us the opportunity to treat your guests as our guests, with our assurance that personalized consideration to making your event extremely memorable will become our priority.
The Pelczynski Family
See more Protocol Restaurant details
"We'll treat your Guests as our Guests…"
Welcome to the Protocol.
Since 1971, the Pelczynski Family has consistently endeavored to meet & exceed the highest of standards
in our restaurant & banquet facility, and we've succeeded.
We take great pride in our reputation as one of Western New York's premier facilities ~ we've hosted countless functions since our doors opened ~ with each event being conducted exclusively. Distinctive culinary ideas, detailed presentations and consistent service are all our forte.
If you are considering the Protocol, kindly allow us the opportunity to treat your guests as our guests, with our assurance that personalized consideration to making your event extremely memorable will become our priority.
The Pelczynski Family
13 Current Reviews
Summary of Diner Ratings & Reviews
Overall
(Outstanding)
4.1
/
5
Rating Breakdown 13 reviews
5 stars
(4)
4 stars
(6)
3 stars
(3)
2 stars
(0)
1 star
(0)
Food
(Outstanding)
4.2
/
5
Service
(Outstanding)
4.2
/
5
Ambiance
(Very Good)
3.4
/
5
Noise Level
Moderate
Filter Reviews By:
Diners classify this restaurant as:
- neighborhood gem(4)
- special occasion(4)
- romantic(3)
- fit for foodies(2)
- notable wine list(2)
- good for groups(1)
Protocol Restaurant Reviews List
Review 1 for Protocol Restaurant
Overall rating
(Outstanding)
5
/
5
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"We were here for Mother's Day brunch. I thought the price was a little high but when I saw the extensive food selections I could understand why. Service was great. Unlimited mimosa's, coffee, water, 2 desert tables, omlet station, waffle station, carving station and ice cream station. Breakfast and lunch/dinner buffet selections, salad bar and yogurt bar. Couldn't have been more pleased, food was excellent!!"
Dined on 5/12/2013
Special Features: great for brunch, notable wine list, neighborhood gem, special occasion
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Review 2 for Protocol Restaurant
Overall rating
(Good)
3
/
5
It was an average restaurant.
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Quiet
"It was an average restaurant. Would not return."
Dined on 04/01/2013
2009
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Review 3 for Protocol Restaurant
Overall rating
(Outstanding)
5
/
5
Not only was the food presented
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Not only was the food presented artfully, the taste was outstanding. Meats were juicy, vegetables were flavorful, and desserts where ample. My party of four was impressed with our server and his knowledge of food preparation. Nice evening out."
Dined on 03/23/2013
2010
Special Features: special occasion
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Review 4 for Protocol Restaurant
Overall rating
(Very Good)
4
/
5
Great fresh seafood, local flavour
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Started with the sampler platter, had a good assortment of flavours; each of us found one item that we really enjoyed, but all good (I like strong flavours, so really liked the clams and the stuffed banana pepper). For the main, I had seared scallops with lobster beurre blanc -- large, perfect scallops and a rich, very tasty sauce. Wife had seafood chowder... Very nice Manhattan style, chunky with a variety of seafood morsels, all with nice flavour and texture. Daughter had lobster mac & cheese; delicious! Wife and daughter had nice gelatos for dessert. I had the Protocol: a moist, dense, and dark flourless chocolate cake with very deep cocoa flavour (wow). Service was excellent... Friendly, attentive, efficient. Will definitely return."
Dined on 02/16/2013
2012
Special Features: neighborhood gem, notable wine list, romantic
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Review 5 for Protocol Restaurant
Overall rating
(Very Good)
4
/
5
Valentine Birthday Dinner
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Quiet
"The atmosphere was appropriate for Valentine's Day - dark and intimate. I definitely would return to try more dishes. The portion size of the Small Plates section was perfect. I had the Petite Filet & Shrimp. My husband had the Scallops & Lobster Buerre Blanc and took home three of the scallops for dinner the next night. Service was good and friendly. Since it was my husband's birthday and I made mention of it on the OPEN TABLE reservation, we were served champaigne prior to our dinner. The only negative was that it was hard to read the menu because of how dark it was at our table."
Dined on 02/14/2013
2008
Special Features: fit for foodies, special occasion
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Ratings-Only Reviews for Protocol Restaurant
Based on the average of (8) ratings-only reviews
Overall
(Very Good)
4
/
5
1 out of 1 recommend this product
Food
(Outstanding)
4.3
/
5
Service
(Outstanding)
4.1
/
5
Ambiance
(Very Good)
3.4
/
5
Noise Level
Moderate