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5 Napkin Burger - Upper West SideReservations
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5 Napkin Burger - Upper West Side Reviews List
5 Napkin Burger - Upper West Side
5 Napkin Burger is an upscale restaurant devoted to the art of the hamburger. The signature is 10 oz of fresh ground chuck topped with rosemary aioli, caramelized onions and melted gruyere on a soft white roll. The full burger lineup includes the all-American Bacon Cheddar, Italian Turkey, Avocado Ranch, Mushroom Bleu, Veggie, Lamb, Tuna, Inside Out, even a Burger Salad. While the burgers may be the headliners, the diverse menu of expertly prepared American classics entice foodies to come back nightly. 5 Napkin is the rare burger restaurant where vegetarians and carnivores are equally at home. Additional temptations include expertly prepared sushi maki rolls, Matzo Ball Soup, Steak Frites and Fish & Chips. The 5 Napkin beverage programs showcases a global selection of 60 wines and 80 beers, 10 signature cocktails, 40 bourbons and a host of decadent milk shakes and floats – all a perfect complement to the cuisine.
See more 5 Napkin Burger - Upper West Side details
143 Current Reviews
Summary of Diner Ratings & Reviews
Overall
(Very Good)
3.9
/
5
Rating Breakdown 143 reviews
5 stars
(29)
4 stars
(76)
3 stars
(28)
2 stars
(9)
1 star
(1)
Food
(Outstanding)
4.1
/
5
Service
(Very Good)
3.6
/
5
Ambiance
(Very Good)
3.6
/
5
Noise Level
Energetic
Filter Reviews By:
Diners classify this restaurant as:
- neighborhood gem(50)
- kid-friendly(40)
- great for lunch(32)
- fit for foodies(31)
- good for groups(29)
- hot spot(21)
5 Napkin Burger - Upper West Side Reviews List
Review 1 for 5 Napkin Burger - Upper West Side
Overall rating
(Good)
3
/
5
Good Burgers, Slow Service
Food
(Very Good)
4
/
5
Service
(Poor)
1
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Food is great, but don't go with a timeline. Service is quite slow, but it's a good meal all-around. The chicken and waffles is a surprising treat at this upscale burger joint."
Dined on 5/19/2013
Special Features: good for groups, kid-friendly
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Review 2 for 5 Napkin Burger - Upper West Side
Overall rating
(Very Good)
4
/
5
Always yummy
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"My favorite is the lobster sliders with sweet potato fries instead of French fries My husband swears by the fish tacos. Misweek is the best time to go. Weekends it's crazy busy!"
Dined on 5/20/2013
Special Features: kid-friendly, neighborhood gem, hot spot, great for lunch
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Review 3 for 5 Napkin Burger - Upper West Side
Overall rating
(Very Good)
4
/
5
Great burgers
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"The guys loved the burgers, my salad with goat cheese and beet was okay. Fries were a bit too soft.
I would come back. Reservation for dinner is needed otherwise you just have to wait."
I would come back. Reservation for dinner is needed otherwise you just have to wait."
Dined on 5/18/2013
Special Features: neighborhood gem, hot spot
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Review 4 for 5 Napkin Burger - Upper West Side
Overall rating
(Good)
3
/
5
Just OK
Food
(Very Good)
4
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"The food is delicious. Our table all ordered burgers but everyone had a different temperature and they were cooked to perfection. The location of the restaurant is also nice. Close to Zabars and a quality movie theater.
The service was poor. There are free refills, but half the fun of having a free refill is not having to ask every...single...time if you can have some more soda.
I would recommend this place if you have people visiting from out of town and you want a NYC type experience that is a reliably good time. It's in a prime location with lots of things to see and do in the vicinity. Otherwise I think there are better options in the city."
Dined on 5/13/2013
Special Features: good for groups, great for outdoor dining, great for lunch
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Review 5 for 5 Napkin Burger - Upper West Side
Overall rating
(Good)
3
/
5
Great veggie burger
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"This place has one of the best veggie burgers in NYC! Great place to go in a group with meat lovers too."
Dined on 5/11/2013
Special Features: good for groups
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Review 6 for 5 Napkin Burger - Upper West Side
Overall rating
(Good)
3
/
5
Top burger, spotty service
Food
(Very Good)
4
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Twice in a row now we've had waiters who have forgotten our drink orders and other requests, such as extra plate settings, ketchup, water. But the burgers are great so we will keep coming back."
Dined on 5/10/2013
Special Features: late-night find, neighborhood gem
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Review 7 for 5 Napkin Burger - Upper West Side
Overall rating
(Very Good)
4
/
5
Should know the burgers by now
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Predictable experience. Great food. Service a little slow and wanting, but friendly and good. Have to say, this trip to 5-N we experienced the most uninviting hostess. Not sure what that was about. Nut sure I've ever seen such an unfriendly or unprofessional person before. Luckily, that didnt affect us one we were seated."
Dined on 5/09/2013
Special Features: fit for foodies, kid-friendly, late-night find, neighborhood gem, great for lunch
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Review 8 for 5 Napkin Burger - Upper West Side
Overall rating
(Good)
3
/
5
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"They have really good burgers! I came here when i was a meat eater, and since becoming a vegetarian, i still come here for their veggie burgers. They are delicious! The staff is pretty friendly, and sometimes stressed out, but so far they have never taken that out on the customer. My only complaint is that the space is big and is pretty cramped, and it can get very noisy at times. I wouldn't come here for any romantic dates, but it's a good place to stop in with a friend or two."
Dined on 5/03/2013
Special Features: good for groups, great for lunch
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Review 9 for 5 Napkin Burger - Upper West Side
Overall rating
(Very Good)
4
/
5
Great burgers, atmosphere
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Great burgers, atmosphere a mix between restaurant and upscale diner, friendly service, I highly recommend it. I like my steak medium rare so ordered my 5 napkin burger that way and was a little bit unnerved by how bloody it was in the center. It was charred nicely on the outside though and grew on me after the first few bites. Might order it done medium next time though!"
Dined on 04/11/2013
2013
Special Features: good for groups, hot spot
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Review 10 for 5 Napkin Burger - Upper West Side
Overall rating
(Very Good)
4
/
5
Great food as always but I
Food
(Outstanding)
5
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Great food as always but I had to wait 45 minutes even with an rsvp."
Dined on 04/26/2013
2010
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Review 11 for 5 Napkin Burger - Upper West Side
Overall rating
(Outstanding)
5
/
5
As always, terrific food with
Food
(Outstanding)
5
/
5
Service
(Good)
3
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"As always, terrific food with terrific service. They really go the extra mile to make sure that the customer comes first. My only complaint is that the bartenders are not as attentive as they should be... Had to repeadidly get their attention for a drink even when they were standing around talking to each other."
Dined on 04/26/2013
2011
Special Features: fit for foodies
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Review 12 for 5 Napkin Burger - Upper West Side
Overall rating
(Fair)
2
/
5
Slow service, over cooked burgers
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"I go to 5 napkins pretty regularly and like the food there, though it's not consistent. The service is never fast, especially on weekends. This past Thursday I've had the slowest service on a weekday, with only about third of the tables busy.
When the food finally arrived afte 45 min, the burgers didn't seem to be exactly the ones we ordered but we started eating. After 5 min the waiter came, said it wasn't our food and took the burgers. 5 min later, our real food has finally arrived. The burgers were over cooked AND cold. The table next to us, whose food we were served first (who arrived 15 min after we did, btw) receives newly made burgers and seemed happier.
It's a hit or miss."
When the food finally arrived afte 45 min, the burgers didn't seem to be exactly the ones we ordered but we started eating. After 5 min the waiter came, said it wasn't our food and took the burgers. 5 min later, our real food has finally arrived. The burgers were over cooked AND cold. The table next to us, whose food we were served first (who arrived 15 min after we did, btw) receives newly made burgers and seemed happier.
It's a hit or miss."
Dined on 04/25/2013
2006
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Review 13 for 5 Napkin Burger - Upper West Side
Overall rating
(Very Good)
4
/
5
Gluten free options. Quality
Food
(Outstanding)
5
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Gluten free options. Quality beef"
Dined on 04/24/2013
2012
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Review 14 for 5 Napkin Burger - Upper West Side
Overall rating
(Very Good)
4
/
5
The food is terrific. Delicious
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"The food is terrific. Delicious burgers and really good sushi, so something for everyone. Most tables are booths, which are fun. But the music is SO LOUD, every time I go, that I can never hear a word the person across the table is saying."
Dined on 04/24/2013
2009
Special Features: fit for foodies, great for outdoor dining, kid-friendly, great for lunch
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Review 15 for 5 Napkin Burger - Upper West Side
Overall rating
(Fair)
2
/
5
hits and misses
Food
(Very Good)
4
/
5
Service
(Poor)
1
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"The veggie burger and onion rings were super delicious. The beers we had were great. The service was terrible. Spilled our beer, forgot to take our order, gave us the wrong bill, did not bring us soy sauce/chopsticks for our appetizer, never checked in on us until we flagged him down."
Dined on 04/23/2013
2007
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Review 16 for 5 Napkin Burger - Upper West Side
Overall rating
(Fair)
2
/
5
From the snarky and rude hostess
Food
(Fair)
2
/
5
Service
(Poor)
1
/
5
Ambiance
(Poor)
1
/
5
Noise Level
Energetic
"From the snarky and rude hostess to the disaffected server, Five Napkin Burger made me regret my choice the moment I entered. The resto was hopping-- families, dates, etc. -- but there's no sound absorption so you cannot hear your dining companions very well. The food was fine. Doesn't it go without saying that it's not a good value? There are countless better places to spend $15 on a hamburger. Our server was less than pleased to be there, and as a former waitress myself I know that has more to do with the management than the individuals waiting your tables. Silly gimmick, this place. The best thing I can say is that they have a solid beer list."
Dined on 04/20/2013
2006
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Review 17 for 5 Napkin Burger - Upper West Side
Overall rating
(Good)
3
/
5
As always, the food is reliably
Food
(Very Good)
4
/
5
Service
(Poor)
1
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"As always, the food is reliably good. Unfortunately our waiter seemed lees than enthused about what was happening and as a result required a reminder to the front desk to take our drink and food orders, brought the wrong salad and never bothered to see if drinks needed refreshing. An anomaly for sure at this usually reliable restaurant."
Dined on 04/20/2013
2007
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Review 18 for 5 Napkin Burger - Upper West Side
Overall rating
(Good)
3
/
5
I lived in the neighborhood
Food
(Fair)
2
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"I lived in the neighborhood for many years and never seemed to make it to Five Napkin Burger. The burger was as one would expect and came as ordered. The appetizer was very MEDIOCRE to "eh". Fried calamari was on par with what one would get from a TGIFridays or the like. Gummy, nothing that stood out. Great for kids, ok for grownups. Service was very good and very attentive."
Dined on 04/19/2013
2005
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Review 19 for 5 Napkin Burger - Upper West Side
Overall rating
(Very Good)
4
/
5
Good burgers. Honors reservations.
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Good burgers. Honors reservations. Quite popular. Extremely loud - difficult to carry on a conversation."
Dined on 04/15/2013
2012
Special Features: kid-friendly
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Review 20 for 5 Napkin Burger - Upper West Side
Overall rating
(Very Good)
4
/
5
Veggie burger is so delicious!
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Veggie burger is so delicious! The rest of the menu is good, a bit overpriced, but decent."
Dined on 04/15/2013
2008
Special Features: good for groups, kid-friendly
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Review 21 for 5 Napkin Burger - Upper West Side
Overall rating
(Very Good)
4
/
5
Calmer and easier to get a
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Calmer and easier to get a table than the midtown location, but still the energy (and accompanying noise!) that you would expect from FNB. The Tuna Burger is one of my favorites!!"
Dined on 04/10/2013
2013
Special Features: fit for foodies
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Review 22 for 5 Napkin Burger - Upper West Side
Overall rating
(Very Good)
4
/
5
We enjoyed all the food. Ordered
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"We enjoyed all the food. Ordered the tuna appetizer and it was delicious. Ahi tuna burger was great. Mahi fish tacos were good. Visited because several reviews listed the veggie burger as one of the best around. Upon ordering we were informed that they ran out. How can a burger place not have enough of their best rated burgers? Oh well. We will go back in hopes they will have enough."
Dined on 04/08/2013
2012
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Review 23 for 5 Napkin Burger - Upper West Side
Overall rating
(Very Good)
4
/
5
The fried pickles and pastrami
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"The fried pickles and pastrami are obscenely good. The burger I had was excellent."
Dined on 04/02/2013
2010
Special Features: fit for foodies
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Review 24 for 5 Napkin Burger - Upper West Side
Overall rating
(Good)
3
/
5
I made a 6:30 reservation
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"I made a 6:30 reservation & called to tell them that we would be 10 mins late. They said that we would have a wait when we got there. Got there about 10 minutes later & was told we had a few mins wait. The restaurant, which is small, was full & the bar was full too. So, needless to say I was waiting near someone's table. About 8 minutes after we were waiting, 2 tables were cleared off & cleaned. 5 mins later our buzzer went off. The hostess never realized that the tables were free & the same thing happened to someone else as we were eating. The waiter was prompt & the food was decent. I had the 5 napkin burger which was good, and the fries were ok. Only thing is that it was so crowded that people kept walking into my chair."
Dined on 03/28/2013
2007
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Review 25 for 5 Napkin Burger - Upper West Side
Overall rating
(Good)
3
/
5
Okay, so this isn't the 'best'
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"Okay, so this isn't the 'best' burger I've ever had, but it did the trick when my desire for one kicked in. The restaurant is small, very crowded and loud. And, if you get lucky like me, you'll have a screaming baby at the next table. I didn't care for the fries and their appetizer pretzel roll with cheese is too soaked in butter. All in all, an okay experience, but not one I'd repeat. There are just too many other burger joints in town."
Dined on 03/30/2013
2004
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Review 26 for 5 Napkin Burger - Upper West Side
Overall rating
(Outstanding)
5
/
5
Five Napkin is great. My
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Five Napkin is great. My son and I go there almost every week. It's kid friendly but not a kids restaurant."
Dined on 03/29/2013
2011
Special Features: good for groups, kid-friendly, neighborhood gem
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Review 27 for 5 Napkin Burger - Upper West Side
Overall rating
(Outstanding)
5
/
5
I have to say I'm not big
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"I have to say I'm not big on ordering burgers. We went because my son is a big burger kid. The service was wonderful! Ryan was a great waiter...friendly, helpful and nice. Would def go back to and ask for Ryan."
Dined on 03/25/2013
2008
Special Features: kid-friendly, hot spot
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Review 28 for 5 Napkin Burger - Upper West Side
Overall rating
(Very Good)
4
/
5
Good burger, good service
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Good burger, good service nice atmosphere. Little pricey but ate well."
Dined on 03/19/2013
2012
Special Features: fit for foodies
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Review 29 for 5 Napkin Burger - Upper West Side
Overall rating
(Outstanding)
5
/
5
Burgers and Beers Galore
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Awesome burgers and Guacamole. A great beer selection too!"
Dined on 03/20/2013
2012
Special Features: fit for foodies
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Review 30 for 5 Napkin Burger - Upper West Side
Overall rating
(Very Good)
4
/
5
You Will Feel Good
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Surprisingly good and efficient. Service excellent and drinks well made; beer selection is fantastic and well presented. Burgers very good including veggie and ahi tuna. A really good place to go to before you do something else later."
Dined on 03/13/2013
2004
Special Features: neighborhood gem
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Review 31 for 5 Napkin Burger - Upper West Side
Overall rating
(Good)
3
/
5
Great for a quick bite before
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Great for a quick bite before a show at the Beacon. Quick, efficient, solid food."
Dined on 03/12/2013
2006
Special Features: great for lunch
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Review 32 for 5 Napkin Burger - Upper West Side
Overall rating
(Outstanding)
5
/
5
First time here and I was
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"First time here and I was impressed. Went on a date and thought it was the right mix of casual & trendy. We both enjoyed it.
Food: Burger was juicy & delicious. I got the Original Burger & he got the Avocado Burger. Both recommended. Comes with a bowl of fries which we both couldn't finish. For $16 a plate, you get your money's worth.
Service: I've never had faster service in my life. The waitress took our order and not 5 minutes later brought our burgers. She was very sweet & attentive.
Ambiance: Like I said, perfect mix of casual & trendy if you're looking for a laid back environment for a date or group of friends. Busy on a Friday night, definitely make a reservation. Can be a little loud, we sometimes couldn't hear the waitress"
Dined on 03/08/2013
2013
Special Features: vibrant bar scene, good for groups, hot spot
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Review 33 for 5 Napkin Burger - Upper West Side
Overall rating
(Very Good)
4
/
5
Fun, vibrant crowd, good for
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Fun, vibrant crowd, good for kids,food is simple but very good. Quite busy"
Dined on 03/09/2013
2011
Special Features: fit for foodies, kid-friendly, neighborhood gem
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Review 34 for 5 Napkin Burger - Upper West Side
Overall rating
(Outstanding)
5
/
5
My cousin and I had dinner
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"My cousin and I had dinner last Saturday with our teenage daughters. The burgers were awesome and met all of our expectations. We tried the original, blue cheese and the lamb burger; all were outstanding! It was a memorable night in the city!"
Dined on 03/02/2013
2013
Special Features: vibrant bar scene, fit for foodies, kid-friendly, neighborhood gem, special occasion, hot spot
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Review 35 for 5 Napkin Burger - Upper West Side
Overall rating
(Outstanding)
5
/
5
Great burgers in a more upscale
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Great burgers in a more upscale seting then a bar/tavern. Everything on the menu that we had was awesome. If you want a good burger, fries etc... this is a great spot to go. Cold beer etc..."
Dined on 03/01/2013
2008
Special Features: hot spot
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Review 36 for 5 Napkin Burger - Upper West Side
Overall rating
(Very Good)
4
/
5
Best Burgers Ever!
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"This was our 2nd time dining here and it has quickly become a family favorite for us. The food and service were EXCELLENT!"
Dined on 02/23/2013
2013
Special Features: fit for foodies, neighborhood gem, great for lunch
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Review 37 for 5 Napkin Burger - Upper West Side
Overall rating
(Outstanding)
5
/
5
Love this place! Our server
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Love this place! Our server was super awesome this visit!"
Dined on 02/24/2013
2010
Special Features: fit for foodies, good for groups, kid-friendly, neighborhood gem, special occasion, great for lunch
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Review 38 for 5 Napkin Burger - Upper West Side
Overall rating
(Very Good)
4
/
5
Good, solid burger place (with
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Good, solid burger place (with lots of other things on the menu). What I like best about 5 Napkin is how consistently good it is. If you are in the mood for a good hamburger, you know you can always turn to this place. Plus, they have a pretty extensive beer offering, which pairs nicely with the food."
Dined on 02/22/2013
2006
Special Features: vibrant bar scene, good for groups, kid-friendly, great for lunch
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Review 39 for 5 Napkin Burger - Upper West Side
Overall rating
(Very Good)
4
/
5
Great food, but crowded and
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Great food, but crowded and loud. Had the veggie burger which was excellent."
Dined on 02/22/2013
2004
Special Features: kid-friendly
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Review 40 for 5 Napkin Burger - Upper West Side
Overall rating
(Outstanding)
5
/
5
LOVE their burgers!!!!!!!
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"LOVE their burgers!!!!!!! and their ranch dressing!"
Dined on 01/27/2013
2010
Special Features: fit for foodies, good for groups, kid-friendly, neighborhood gem, great for lunch, hot spot
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Review 41 for 5 Napkin Burger - Upper West Side
Overall rating
(Outstanding)
5
/
5
Great Burgers!
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Great place to eat out in the Upper West Side of Manhattan on a reasonable budget.
The food tasted great and the portions were generous. Our servers were friendly and attentive. Highly recommend!"
Dined on 02/19/2013
2013
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Review 42 for 5 Napkin Burger - Upper West Side
Overall rating
(Outstanding)
5
/
5
Was very impressed that we
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Was very impressed that we had a 7:30 reservation and were seated right on time.
The service was great.We had the burgers-which were cooked as ordered and delicious !
We will definitely return on our next visit to the area."
The service was great.We had the burgers-which were cooked as ordered and delicious !
We will definitely return on our next visit to the area."
Dined on 02/16/2013
2012
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Review 43 for 5 Napkin Burger - Upper West Side
Overall rating
(Very Good)
4
/
5
Great burgers. Would probably
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Great burgers. Would probably not eat the sushi there, wasn't great but I wouldn't say it was the worst."
Dined on 02/07/2013
2010
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Review 44 for 5 Napkin Burger - Upper West Side
Overall rating
(Good)
3
/
5
A great hamburger. Nice when
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"A great hamburger. Nice when you want something a bit nicer than Shake Shack but you don't want to go white tablecloth."
Dined on 01/26/2013
2007
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Review 45 for 5 Napkin Burger - Upper West Side
Overall rating
(Good)
3
/
5
Three stars = good. This
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Three stars = good. This is a solid UWS establishment. It's a safe bet if you're hankering for a good burger. Nice beer selection to wash down the burger. Tasty appetizers. We went on a Sunday evening, and it was busy. We made reservations on Open Table, but even so, we weren't seated until 15 minutes after the reserved time."
Dined on 02/10/2013
2007
Special Features: neighborhood gem
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Review 46 for 5 Napkin Burger - Upper West Side
Overall rating
(Very Good)
4
/
5
First time at this place.
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"First time at this place. Was immediately greeted upon entering and did not wait to be seated at all, I did have reservations but non the less as I observed throughout the night people were being seated immediately without much wait, which might be due to it being a Wednesday night. Our waitress was fantastic, bubbly and very helpful. She went over the menu with us and recommended some of her favorites. We had the Bevarian Pretzel as an appetizer which she recommended and it was delicious! I had the Churasco skirt steak which was fabulous and my daughter had the buttermilk tenders with waffle and gravy which was delicious! We finished off by sharing a 7 layer devil food cake which was yummy. I would definitely return to eat here."
Dined on 02/06/2013
2013
Special Features: good for groups, kid-friendly, neighborhood gem, scenic view, great for lunch, hot spot
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Review 47 for 5 Napkin Burger - Upper West Side
Overall rating
(Outstanding)
5
/
5
This is a great place for
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"This is a great place for a causal dinner. The food and beer are great. I think they have the best veggie burner in NYC."
Dined on 02/01/2013
2012
Special Features: good for groups, neighborhood gem
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Review 48 for 5 Napkin Burger - Upper West Side
Overall rating
(Good)
3
/
5
Went with my elderly parents
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Went with my elderly parents on a Saturday night. It was so crowded -- who knew they were giving the burgers away? But 5 Napkin came through. We had a reservation, they seated us promptly, we had great burgers, my father was happy and the waitress was accommodating and sweet. Couldn't expect more from a local joint."
Dined on 01/26/2013
2006
Special Features: great for lunch
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Review 49 for 5 Napkin Burger - Upper West Side
Overall rating
(Good)
3
/
5
Good spot for a burger and
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Good spot for a burger and beer after the movies."
Dined on 01/25/2013
2009
Special Features: neighborhood gem
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Review 50 for 5 Napkin Burger - Upper West Side
Overall rating
(Very Good)
4
/
5
Beloved dish dropped from menu
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"We've been here many times and like the place and the food. We took my son there for his birthday the other eve and were saddened to find certain things were recently dropped from the menu including THE dish my son wanted and has come to love there: the fish and chips! The only reason I can imagine why it was dropped was that it was a kids favorite ad try we're looking to disincentivize families from making it a place for kids. Oath wise no clue why such a popular dish was removed. Otherwise we had a nice time ad will come again."
Dined on 01/24/2013
2005
Special Features: neighborhood gem
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