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5 Napkin Burger - Upper West Side Reviews List

5 Napkin Burger - Upper West Side

5 Napkin Burger caters to those with the most discerning appetites. We offer a rare mix of classic and innovative burgers, tacos, grilled tuna salads and everything in between. Pair that with a custom cocktail, local lager or s’mores shake as you kick back or mingle in our bustling bistro setting. We welcome carnivores and vegetarians. We’re hosts to scenesters, professionals and families. We believe the burger experience is no loner one-way-fits-all and we hope you’ll join us in changing that definition.
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347 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
3.9 / 5
(Very Good) 3.9 / 5
(347 Reviews)
Open Ratings Snapshot
Rating Breakdown 347 reviews
5 stars
(106)
4 stars
(142)
3 stars
(62)
2 stars
(28)
1 star
(9)
Food 
3.9 / 5
(Very Good) 3.9 / 5
Service 
3.8 / 5
(Very Good) 3.8 / 5
Ambiance 
3.6 / 5
(Very Good) 3.6 / 5
Noise Level
2.3 / 3
Energetic
Value 
3.5 / 5
(Very Good) 3.5 / 5
Filter Reviews By:
Diners classify this restaurant as:
  • kid-friendly(97)
  • great for lunch(95)
  • good for groups(84)
  • neighborhood gem(74)
  • fit for foodies(44)
  • great for brunch(30)
5 Napkin Burger - Upper West Side Reviews List
Review 1 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

Best burgers

Customer Avatar
OpenTable Diner Since
Dined on 2/06/2016
 2012
Dined on 2/06/2016
 2012
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
"I love your burgers!!!! It's one OF my favorite when i come in New York!!! Well done!!!"
Dined on 2/06/2016
 2012
Special Features: great for outdoor dining, fit for foodies
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Review 2 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 2/06/2016
 2008
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Review 3 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 1/30/2016
 2013
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Review 4 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/30/2016
 2005
Dined on 1/30/2016
 2005
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
Dined on 1/30/2016
 2005
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Review 5 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/29/2016
 2016
Dined on 1/29/2016
 2016
Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
2 / 5
(Fair) 2 / 5
Dined on 1/29/2016
 2016
Special Features: hot spot, fit for foodies
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Review 6 for 5 Napkin Burger - Upper West Side
Overall rating 
3 / 5
(Good) 3 / 5

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
Dined on 1/29/2016
 2008
Special Features: kid-friendly
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Review 7 for 5 Napkin Burger - Upper West Side
Overall rating 
3 / 5
(Good) 3 / 5

OpenTable Diner Since
Dined on 1/28/2016
 2005
Dined on 1/28/2016
 2005
Food 
3 / 5
(Good) 3 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
"Decent, reliable burgers, fries, and beer. What's not so reliable is that, not for the first time, they forgot to credit our OpenTable reservation."
Dined on 1/28/2016
 2005
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Review 8 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/29/2016
 2013
Dined on 1/29/2016
 2013
Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Dined on 1/29/2016
 2013
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Review 9 for 5 Napkin Burger - Upper West Side
Overall rating 
3 / 5
(Good) 3 / 5

Food 
2 / 5
(Fair) 2 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
Value 
3 / 5
(Good) 3 / 5
Dined on 1/25/2016
 2013
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Review 10 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 5/22/2015
 2014
Dined on 5/22/2015
 2014
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 5/22/2015
 2014
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Review 11 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
Dined on 1/25/2016
 2009
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Review 12 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 1/17/2016
 2011
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Review 13 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

OpenTable Diner Since
Dined on 1/22/2016
 2012
Dined on 1/22/2016
 2012
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 1/22/2016
 2012
Special Features: good for groups, great for brunch, great for lunch, kid-friendly
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Review 14 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 1/22/2016
 2006
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Review 15 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 1/22/2016
 2012
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Review 16 for 5 Napkin Burger - Upper West Side
Overall rating 
1 / 5
(Poor) 1 / 5

Food 
1 / 5
(Poor) 1 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
4 / 3
Energetic
"There were 4 of us all ordering the classic burger. As usual it arrived piled high with everything and when it came to eating it it was like eating rubber. It was no wonder they served it with a steak knife. That didn't even help to cut it. The meat was definitely not good quality & we would never eat there again."
Dined on 1/07/2016
 2006
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Review 17 for 5 Napkin Burger - Upper West Side
Overall rating 
3 / 5
(Good) 3 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
4 / 3
Energetic
"Small place. Not sure what caused the vibration in the booths, but it was constant. Since the subway runs directly under the restaurant, I was thinking it was that. But subway vibrations are not constant. Another table booth behind me asked and the server said she didn't know and she had been feeling it all day. "All day?" And you wouldn't ask? Strange!"
Dined on 1/18/2016
 2010
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Review 18 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/17/2016
 2010
Dined on 1/17/2016
 2010
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
Value 
4 / 5
(Very Good) 4 / 5
Dined on 1/17/2016
 2010
Special Features: great for brunch, great for lunch, fit for foodies, kid-friendly, late-night find
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Review 19 for 5 Napkin Burger - Upper West Side
Overall rating 
3 / 5
(Good) 3 / 5

Good. Not great. No Shake Shack.

Food 
3 / 5
(Good) 3 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
"The hummus and edamame appetizer was awesome! I was blown away by it. The lamb burger was just okay. My date enjoyed her Reuben sandwich. Our waiter seemed like he'd rather be anywhere else then working. Took forever to initially approach and never came by to check on us."
Dined on 1/15/2016
 2006
Special Features: great for lunch
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Review 20 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

My favorite

Customer Avatar
OpenTable Diner Since
Dined on 1/17/2016
 2015
Dined on 1/17/2016
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
"5 Napkin Burger is one of my favorite restaurants to go to. My boyfriend and I love the food and drinks there. Being a vegetarian for over 5 years I've had a lot of veggie burgers. I'm also a bit of a food snob, and 5 Napkin Burger has my favorite veggie burger in all of NYC. The drinks are also very fun. They are always crafted and garnish perfectly. I've been able to try a different drink ever time I've gone, and each one has been GREAT!"
Dined on 1/17/2016
 2015
Special Features: romantic, neighborhood gem, great for brunch, hot spot, special occasion, vibrant bar scene, great for outdoor dining, fit for foodies, late-night find
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Review 21 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
Value 
4 / 5
(Very Good) 4 / 5
Dined on 1/16/2016
 2006
Special Features: good for groups, great for lunch, kid-friendly
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Review 22 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 12/25/2015
 2015
Dined on 12/25/2015
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Great food and service, as always."
Dined on 12/25/2015
 2015
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Review 23 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

5 Stars for 5 Napkin

Customer Avatar
OpenTable Diner Since
Dined on 1/13/2016
 2012
Dined on 1/13/2016
 2012
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
Value 
4 / 5
(Very Good) 4 / 5
"5 Napkin Burger is our constant "go to" place on the Upper West Side. Consistently good service. Always a pleasant, professional greeting at the check-in area. Often busy (the sign of a popular restaurant) but the wait is reasonable and the reward is the excellent food. A nice variety of burgers (of course), but other main courses, sides, and desserts are inventive and tasty. Burgers are always properly cooked to order. Gluten-free buns are available. Check out the tasty and home-made tasting chicken soup with matzoh balls on a cold day (grandma would be proud!)."
Dined on 1/13/2016
 2012
Special Features: neighborhood gem, good for groups, hot spot, great for lunch, special occasion, vibrant bar scene, kid-friendly, late-night find
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Review 24 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
Dined on 1/14/2016
 2008
Special Features: neighborhood gem
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Review 25 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 1/16/2016
 2007
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Review 26 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
"As ususal, 5 napkin never fails to please. Good burgers, beer is not bad, better than some others.
Staff is always friendly. When on the west side, 5 napkin is a good choice.
"
Dined on 1/14/2016
 2015
Special Features: neighborhood gem, kid-friendly
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Review 27 for 5 Napkin Burger - Upper West Side
Overall rating 
3 / 5
(Good) 3 / 5

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Energetic
Energetic
Value 
3 / 5
(Good) 3 / 5
Dined on 1/08/2016
 2008
Special Features: good for groups, great for lunch
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Review 28 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/09/2016
 2005
Dined on 1/09/2016
 2005
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
Value 
4 / 5
(Very Good) 4 / 5
Dined on 1/09/2016
 2005
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Review 29 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 1/07/2016
 2005
Special Features: good for groups, great for lunch, fit for foodies, late-night find
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Review 30 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

OpenTable Diner Since
Dined on 1/11/2016
 2005
Dined on 1/11/2016
 2005
Dined on 1/11/2016
 2005
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Review 31 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

A Neighborhood Gem

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
"New menu...It was great. Such a special place for our upper west side....!!! Service was great and we could have a conversation. WOW. Such a treat.
We were greeted from the moment we walked in...and our Server was great. So sorry I don't have his name....But everyone was working to keep the customer happy...And they were not intrusive...Loved him!"
Dined on 1/06/2016
 2005
Special Features: neighborhood gem, great for brunch, great for lunch
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Review 32 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 7/17/2015
 2015
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Review 33 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 1/05/2016
 2001
Special Features: neighborhood gem, good for groups, great for lunch, kid-friendly
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Review 34 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 12/28/2015
 2010
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Review 35 for 5 Napkin Burger - Upper West Side
Overall rating 
3 / 5
(Good) 3 / 5

Dined on 1/05/2016
 2009
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Review 36 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 8/29/2015
 2015
Dined on 8/29/2015
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 8/29/2015
 2015
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Review 37 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 12/31/2015
 2015
Dined on 12/31/2015
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 12/31/2015
 2015
Special Features: fit for foodies
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Review 38 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/03/2016
 2015
Dined on 1/03/2016
 2015
Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
Dined on 1/03/2016
 2015
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Review 39 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 1/02/2016
 2011
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Review 40 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 1/01/2016
 2006
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Review 41 for 5 Napkin Burger - Upper West Side
Overall rating 
3 / 5
(Good) 3 / 5

OpenTable Diner Since
Dined on 12/30/2015
 2005
Dined on 12/30/2015
 2005
Food 
2 / 5
(Fair) 2 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Dined on 12/30/2015
 2005
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Review 42 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 12/31/2015
 2014
Dined on 12/31/2015
 2014
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
Dined on 12/31/2015
 2014
Special Features: good for groups, hot spot, special occasion
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Review 43 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
Dined on 12/31/2015
 2001
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Review 44 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 12/31/2015
 2011
Dined on 12/31/2015
 2011
Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
Dined on 12/31/2015
 2011
Special Features: kid-friendly
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Review 45 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 1/02/2016
 2012
0points
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Review 46 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

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OpenTable Diner Since
Dined on 12/28/2015
 2012
Dined on 12/28/2015
 2012
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Dined on 12/28/2015
 2012
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Review 47 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 12/30/2015
 2001
0points
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Review 48 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 12/30/2015
 2006
0points
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Review 49 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 1/01/2016
 2007
0points
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Review 50 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 12/31/2015
 2006
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