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5 Napkin Burger - Upper West Side Reviews List

5 Napkin Burger - Upper West Side

5 Napkin Burger caters to those with the most discerning appetites. We offer a rare mix of classic and innovative burgers, tacos, grilled tuna salads and everything in between. Pair that with a custom cocktail, local lager or s’mores shake as you kick back or mingle in our bustling bistro setting. We welcome carnivores and vegetarians. We’re hosts to scenesters, professionals and families. We believe the burger experience is no loner one-way-fits-all and we hope you’ll join us in changing that definition.
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428 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
3.9 / 5
(Very Good) 3.9 / 5
(428 Reviews)
Open Ratings Snapshot
Rating Breakdown 428 reviews
5 stars
(130)
4 stars
(175)
3 stars
(80)
2 stars
(31)
1 star
(12)
Food 
3.9 / 5
(Very Good) 3.9 / 5
Service 
3.8 / 5
(Very Good) 3.8 / 5
Ambiance 
3.6 / 5
(Very Good) 3.6 / 5
Noise Level
2.2 / 3
Energetic
Value 
3.5 / 5
(Very Good) 3.5 / 5
Filter Reviews By:
Diners classify this restaurant as:
  • kid-friendly(111)
  • great for lunch(105)
  • good for groups(91)
  • neighborhood gem(83)
  • fit for foodies(52)
  • great for brunch(31)
5 Napkin Burger - Upper West Side Reviews List
Review 1 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 4/17/2016
 2008
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Review 2 for 5 Napkin Burger - Upper West Side
Overall rating 
3 / 5
(Good) 3 / 5

Food 
3 / 5
(Good) 3 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
2 / 5
(Fair) 2 / 5
Dined on 4/23/2016
 2009
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Review 3 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
Value 
4 / 5
(Very Good) 4 / 5
"I miss the former style of onion rings, battered and delicious. Not ordering these OR any more :-(."
Dined on 4/23/2016
 2009
Special Features: neighborhood gem
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Review 4 for 5 Napkin Burger - Upper West Side
Overall rating 
3 / 5
(Good) 3 / 5

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
2 / 5
(Fair) 2 / 5
Dined on 4/23/2016
 2009
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Review 5 for 5 Napkin Burger - Upper West Side
Overall rating 
3 / 5
(Good) 3 / 5

Dined on 4/22/2016
 2014
0points
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Review 6 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 4/22/2016
 2005
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Review 7 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 4/18/2016
 2004
0points
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Review 8 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 4/17/2016
 2011
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Review 9 for 5 Napkin Burger - Upper West Side
Overall rating 
3 / 5
(Good) 3 / 5

OpenTable Diner Since
Dined on 4/18/2016
 2008
Dined on 4/18/2016
 2008
Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
Dined on 4/18/2016
 2008
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Review 10 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
Value 
4 / 5
(Very Good) 4 / 5
Dined on 4/13/2016
 2010
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Review 11 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/13/2016
 2015
Dined on 4/13/2016
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"5 Napkin Burger is one of my favorite places to go. My boyfriend and I love having date nights here. As usual the service was great and the food was spectacular. Being a vegetarian, and a foodie, this is my favorite burger in NYC! Thank you to the chefs who I don't get to thank personally for always making my food taste delicious."
Dined on 4/13/2016
 2015
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Review 12 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 4/15/2016
 2011
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Review 13 for 5 Napkin Burger - Upper West Side
Overall rating 
3 / 5
(Good) 3 / 5

OpenTable Diner Since
Dined on 4/01/2016
 2012
Dined on 4/01/2016
 2012
Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Dined on 4/01/2016
 2012
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Review 14 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/10/2016
 2008
Dined on 4/10/2016
 2008
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
Dined on 4/10/2016
 2008
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Review 15 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/10/2016
 2012
Dined on 4/10/2016
 2012
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
Dined on 4/10/2016
 2012
Special Features: great for lunch, kid-friendly
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Review 16 for 5 Napkin Burger - Upper West Side
Overall rating 
3 / 5
(Good) 3 / 5

OpenTable Diner Since
Dined on 4/10/2016
 2006
Dined on 4/10/2016
 2006
Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
Value 
3 / 5
(Good) 3 / 5
Dined on 4/10/2016
 2006
Special Features: kid-friendly, late-night find
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Review 17 for 5 Napkin Burger - Upper West Side
Overall rating 
3 / 5
(Good) 3 / 5

OpenTable Diner Since
Dined on 4/08/2016
 2011
Dined on 4/08/2016
 2011
Dined on 4/08/2016
 2011
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Review 18 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

OpenTable Diner Since
Dined on 6/29/2013
 2013
Dined on 6/29/2013
 2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 6/29/2013
 2013
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Review 19 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

OpenTable Diner Since
Dined on 4/03/2016
 2006
Dined on 4/03/2016
 2006
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Dined on 4/03/2016
 2006
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Review 20 for 5 Napkin Burger - Upper West Side
Overall rating 
3 / 5
(Good) 3 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/02/2016
 2013
Dined on 4/02/2016
 2013
Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
Value 
3 / 5
(Good) 3 / 5
Dined on 4/02/2016
 2013
Special Features: kid-friendly
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Review 21 for 5 Napkin Burger - Upper West Side
Overall rating 
3 / 5
(Good) 3 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/31/2016
 2008
Dined on 3/31/2016
 2008
Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
Dined on 3/31/2016
 2008
Special Features: great for lunch, kid-friendly
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Review 22 for 5 Napkin Burger - Upper West Side
Overall rating 
3 / 5
(Good) 3 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
Value 
3 / 5
(Good) 3 / 5
Dined on 4/01/2016
 2009
Special Features: good for groups, neighborhood gem, great for brunch, great for lunch, kid-friendly
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Review 23 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/01/2016
 2016
Dined on 4/01/2016
 2016
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 4/01/2016
 2016
Special Features: good for groups, vibrant bar scene, great for outdoor dining, fit for foodies, kid-friendly
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Review 24 for 5 Napkin Burger - Upper West Side
Overall rating 
3 / 5
(Good) 3 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/31/2016
 2012
Dined on 3/31/2016
 2012
Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Dined on 3/31/2016
 2012
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Review 25 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 3/25/2016
 2010
0points
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Review 26 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 4/01/2016
 2005
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Review 27 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/27/2016
 2012
Dined on 3/27/2016
 2012
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 3/27/2016
 2012
Special Features: neighborhood gem, great for lunch, kid-friendly
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Review 28 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/22/2016
 2016
Dined on 3/22/2016
 2016
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 3/22/2016
 2016
Special Features: neighborhood gem, hot spot, great for lunch, vibrant bar scene, great for outdoor dining
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Review 29 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/26/2016
 2014
Dined on 3/26/2016
 2014
Food 
5 / 5
(Outstanding) 5 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
Value 
4 / 5
(Very Good) 4 / 5
Dined on 3/26/2016
 2014
Special Features: good for groups, vibrant bar scene, kid-friendly
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Review 30 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 3/27/2016
 2009
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Review 31 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 2/12/2016
 2015
Dined on 2/12/2016
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 2/12/2016
 2015
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Review 32 for 5 Napkin Burger - Upper West Side
Overall rating 
3 / 5
(Good) 3 / 5

Dined on 3/25/2016
 2004
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Review 33 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Dined on 3/24/2016
 2008
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Review 34 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Best Burger in town

Customer Avatar
OpenTable Diner Since
Dined on 3/24/2016
 2016
Dined on 3/24/2016
 2016
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
Value 
4 / 5
(Very Good) 4 / 5
"This is the place to be, if you like burger. We were here with our kids and find the menu very attractive and escpially for the kids. We will return asap."
Dined on 3/24/2016
 2016
Special Features: great for lunch, special occasion, kid-friendly
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Review 35 for 5 Napkin Burger - Upper West Side
Overall rating 
1 / 5
(Poor) 1 / 5

OpenTable Diner Since
Dined on 3/26/2016
 2007
Dined on 3/26/2016
 2007
Food 
1 / 5
(Poor) 1 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Energetic
Energetic
"Burgers were overcooked and underseasoned. Big disappointment if you go because you're craving a good burger."
Dined on 3/26/2016
 2007
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Review 36 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 3/24/2016
 2009
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Review 37 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
Dined on 3/24/2016
 2010
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Review 38 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
Dined on 3/20/2016
 2012
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Review 39 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

OpenTable Diner Since
Dined on 6/13/2014
 2013
Dined on 6/13/2014
 2013
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Dined on 6/13/2014
 2013
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Review 40 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/19/2016
 2015
Dined on 3/19/2016
 2015
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 3/19/2016
 2015
Special Features: good for groups, neighborhood gem, great for lunch, kid-friendly
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Review 41 for 5 Napkin Burger - Upper West Side
Overall rating 
1 / 5
(Poor) 1 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/16/2016
 2013
Dined on 3/16/2016
 2013
Food 
1 / 5
(Poor) 1 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
2 / 5
(Fair) 2 / 5
Dined on 3/16/2016
 2013
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Review 42 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

OpenTable Diner Since
Dined on 3/16/2016
 2004
Dined on 3/16/2016
 2004
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 3/16/2016
 2004
Special Features: kid-friendly
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Review 43 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Dined on 3/16/2016
 2013
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Review 44 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/16/2016
 2015
Dined on 3/16/2016
 2015
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 3/16/2016
 2015
Special Features: good for groups, great for lunch, kid-friendly
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Review 45 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 3/12/2016
 2006
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Review 46 for 5 Napkin Burger - Upper West Side
Overall rating 
2 / 5
(Fair) 2 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/12/2016
 2014
Dined on 3/12/2016
 2014
Food 
2 / 5
(Fair) 2 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Food (burgers) were not properly cooked to order (cooked well, instead of medium) and appetizers and sides (fries, calamari, onion rings) were lukewarm. On the other hand, server was very courteous and professional.
Based on overall dining experience, we will not be returning to dine at 5 Napkin."
Dined on 3/12/2016
 2014
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Review 47 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 3/10/2016
 2006
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Review 48 for 5 Napkin Burger - Upper West Side
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
Dined on 3/11/2016
 2011
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Review 49 for 5 Napkin Burger - Upper West Side
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/11/2016
 2014
Dined on 3/11/2016
 2014
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 3/11/2016
 2014
0points
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Review 50 for 5 Napkin Burger - Upper West Side
Overall rating 
1 / 5
(Poor) 1 / 5

Dined on 3/13/2016
 2013
0points
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