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The Lobby - Pinnacle Hotel at the Pier Reviews List
The Lobby - Pinnacle Hotel at the Pier
Inspired by BC’s natural abundance of fabulous seafood and the freshest of ingredients. Dishes are prepared to reflect Pacific West Coast dining with classic French style. Our culinary team brings the full flavours of the region to life with dishes that maintain the integrity of the ingredients to deliver a truly remarkable dining experience.
Building a team of passionate young cooks, in a kitchen that is both creative and practicing sustainable business etiquette, the Pinnacle Hotel at the Pier will offer seasonal menus within its seaside setting.
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Building a team of passionate young cooks, in a kitchen that is both creative and practicing sustainable business etiquette, the Pinnacle Hotel at the Pier will offer seasonal menus within its seaside setting.
66 Current Reviews
Summary of Diner Ratings & Reviews
Overall
(Very Good)
3.9
/
5
Rating Breakdown 66 reviews
5 stars
(17)
4 stars
(33)
3 stars
(11)
2 stars
(3)
1 star
(2)
Food
(Very Good)
3.9
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
3.7
/
5
Noise Level
Moderate
Filter Reviews By:
Diners classify this restaurant as:
- neighborhood gem(32)
- special occasion(27)
- great for brunch(20)
- good for groups(19)
- great for lunch(17)
- fit for foodies(12)
The Lobby - Pinnacle Hotel at the Pier Reviews List
Review 1 for The Lobby - Pinnacle Hotel at the Pier
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"We've been looking for the perfect Sunday brunch place since moving to North Vancouver and I think we've found it! We'll definitely be back."
Dined on 07/04/2013
2013
Special Features: great for brunch
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Review 2 for The Lobby - Pinnacle Hotel at the Pier
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Originally went to this restaurant by mistake and was so glad we did. Although the large windows,don't really have a view worth looking at, the food is spectacular. The rack,of lamb and the pork were supurbly done with a very flavourful glaze. The service was prompt, friendly and discreet. Now one of our favourites and we,have been back three times."
Dined on 07/04/2013
2012
Special Features: fit for foodies, good for groups, great for brunch, neighborhood gem, great for lunch
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Review 3 for The Lobby - Pinnacle Hotel at the Pier
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"It's a great place for lunch because the menu selection, food quality and service are always great! The location is central adn parking is easy. I also appreciate that even when it rains, the restaurant is bright.
I also have enjoyed dinners there, but it tends to be my 'go to' place for lunch."
I also have enjoyed dinners there, but it tends to be my 'go to' place for lunch."
Dined on 21/03/2013
2013
Special Features: great for lunch
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Review 4 for The Lobby - Pinnacle Hotel at the Pier
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"this was my third time there and it did not disappoint! The food was creative and great! The service was friendly and not pushy at all. We felt welcomed and free to stay as long as we liked."
Dined on 09/03/2013
2012
Special Features: fit for foodies, neighborhood gem, romantic, special occasion
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Review 5 for The Lobby - Pinnacle Hotel at the Pier
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
"Great service, very good food and pleasant environment in which to enjoy dinner."
Dined on 17/02/2013
2010
Special Features: fit for foodies, neighborhood gem, special occasion, great for lunch
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Review 6 for The Lobby - Pinnacle Hotel at the Pier
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"We arrived earlier than our reservations, so had a drink at the bar. Bartender was very friendly and helpful. Our dinner was exceptional, from the salad to the wonderful black cod. our waitress was attentive, friendly and prompt. We had a great time. Look forward to dining at The Lobby again. Thanks!!"
Dined on 25/01/2013
2013
Special Features: fit for foodies, late-night find, neighborhood gem
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Review 7 for The Lobby - Pinnacle Hotel at the Pier
Overall rating
(Outstanding)
5
/
5
Good for my Grandma and good for me
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"The service is excellent and the menu offers lots of variety for all ages. We went on a night with a set menu which is pricey for Mother's Day but my mom and gran felt it was special. Would save it for a special occasion or a night when you can splurge."
Dined on 5/12/2013
Special Features: special occasion
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Review 8 for The Lobby - Pinnacle Hotel at the Pier
Overall rating
(Outstanding)
5
/
5
Enjoy
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"I have been a regular at this restaurant for approximately two years. I love their gluten free menu. And the Cobb salad. I have found it the best in Vancouver"
Dined on 5/09/2013
Special Features: fit for foodies, special occasion
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Review 9 for The Lobby - Pinnacle Hotel at the Pier
Overall rating
(Good)
3
/
5
Just OK
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"-too much noise coming from kitchen/serving area
- big open space, with very ineffective buffers between tables making it noisy from big groups especially with children
- blinds were only decorative did not actually close leaving half of our dinner party very uncomfortable from the heat and squinting while the sun was setting."
- big open space, with very ineffective buffers between tables making it noisy from big groups especially with children
- blinds were only decorative did not actually close leaving half of our dinner party very uncomfortable from the heat and squinting while the sun was setting."
Dined on 5/04/2013
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Review 10 for The Lobby - Pinnacle Hotel at the Pier
Overall rating
(Outstanding)
5
/
5
Fab Northshore Gem!!!
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Great to enjoy a place where we consistently enjoy amazing food and fantastic service. This is a relaxed place where you never feel rushed and the service team provide personable service. The Chef here is amazing and provide outstanding food at surprisingly affordable prices. A great variety of menu items and always some extra add-on options for those special occasions. A great place for all occasions and Alina was fantastic and paid great attention to details."
Dined on 20/04/2013
2010
Special Features: good for groups, great for brunch, kid-friendly, neighborhood gem, special occasion, great for lunch, hot spot
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Review 11 for The Lobby - Pinnacle Hotel at the Pier
Overall rating
(Very Good)
4
/
5
A very pleasant dinner.
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Quite an elegant restaurant, bright and modern. The location is excellent but the view is non existent. The food met our expectations, well presented and prompt service.
Can not comment on the beverage choises, as we are (very) light drinkers.
Didn't like the steak knives as they were heavy and cumbersome.
Also didn't appreciate the parking charge, which was added directly into our dinner fare (so we had to pay tax on it and pay the server a percentile tip on it!)."
Can not comment on the beverage choises, as we are (very) light drinkers.
Didn't like the steak knives as they were heavy and cumbersome.
Also didn't appreciate the parking charge, which was added directly into our dinner fare (so we had to pay tax on it and pay the server a percentile tip on it!)."
Dined on 14/04/2013
2013
Special Features: neighborhood gem, special occasion
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Review 12 for The Lobby - Pinnacle Hotel at the Pier
Overall rating
(Very Good)
4
/
5
This was the second for brunch
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
"This was the second for brunch and the first experience was better.We made a reservation for 2. When we arrived we requested a window seat. There was one for 4 available all through our meal.We were taken to one at the banquette seating side. We found the table for two small and the seat very upright. We were also next to a family party that was not very relaxing but great for them to have a place to sit together with young children.
Had crab cakes the same as before but found them to be a little too crispy this time.
Service was great and I don't want to sound picky but you gave me this opportunity. I would definitely come again but be more insistent on my seating next time.Previously we sat at cirular table in the middle that was great."
Had crab cakes the same as before but found them to be a little too crispy this time.
Service was great and I don't want to sound picky but you gave me this opportunity. I would definitely come again but be more insistent on my seating next time.Previously we sat at cirular table in the middle that was great."
Dined on 24/03/2013
2013
Special Features: good for groups, great for brunch, neighborhood gem
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Review 13 for The Lobby - Pinnacle Hotel at the Pier
Overall rating
(Good)
3
/
5
Good price for the Sunday
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Good price for the Sunday prime rib but mine was well done even tho' I requested for medium. Their crab cakes were done really well so I did enjoy that as my appetizer."
Dined on 03/03/2013
2005
Special Features: neighborhood gem
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Review 14 for The Lobby - Pinnacle Hotel at the Pier
Overall rating
(Very Good)
4
/
5
Great dinner at The Lobby.
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Great dinner at The Lobby. Both the food and service were great. Unfortunately the acoustics in the restaurant are such that on a busy night its very difficult to hear other people talk (it wasn't just me-the waitress kept asking us to repeat ourselves!). There is a lot of background noise and little or sound baffling in the room. Ownership should seriously consider addressing this problem."
Dined on 25/02/2013
2007
Special Features: neighborhood gem, special occasion
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Review 15 for The Lobby - Pinnacle Hotel at the Pier
Overall rating
(Good)
3
/
5
We went to The Lobby several
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"We went to The Lobby several times before. Their food is not excellent but good portion and tasty most of the time, but our dinner on Saturday night was very disappointing. We were looking forward to having black cod. Black cod was on the menu but we were told that they didn't have it anymore on the night. They shouldn't put it on the menu if they didn't have it. Since we don't eat meat, there was no other option but ordering salmon. Their salad was good but smoked salmon was rather salty and seafood chowder was not hot enough. When we had salmon as main, it was overcooked and very dry. I had to drink a lot of water to swallow the overcooked salmon. I felt they don't know how to cook salmon. I NEVER recommend to order salmon there"
Dined on 23/02/2013
2012
Special Features: neighborhood gem, great for lunch
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Review 16 for The Lobby - Pinnacle Hotel at the Pier
Overall rating
(Very Good)
4
/
5
Good food, slow service (esp.
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Good food, slow service (esp. w/ coffee refills & first drinks)"
Dined on 24/02/2013
2013
Special Features: great for brunch
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Review 17 for The Lobby - Pinnacle Hotel at the Pier
Overall rating
(Very Good)
4
/
5
Food is always good and great
Food
(Very Good)
4
/
5
Service
(Fair)
2
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Food is always good and great place to meet friends"
Dined on 22/02/2013
2013
Special Features: late-night find, special occasion, great for lunch
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Review 18 for The Lobby - Pinnacle Hotel at the Pier
Overall rating
(Very Good)
4
/
5
Warm,friendly service. Appreciated
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Warm,friendly service. Appreciated the BC wines by the glass."
Dined on 17/02/2013
2011
Special Features: good for groups, kid-friendly, neighborhood gem, special occasion
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Review 19 for The Lobby - Pinnacle Hotel at the Pier
Overall rating
(Very Good)
4
/
5
We tried this restaurant during
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"We tried this restaurant during 'Dine Out'. We both really enjoyed our meals. The seafood chowder was delicious with a nice variety of seafood. The serving size was large enough to be almost a meal in itself. My husband enjoyed the salmon entree while I savored a generous portion of perfectly cooked lamb chops. The creme brulee was good (although not quite the same level as the rest of the meal). Service was excellent and very accommodating. The atmosphere was relaxed but still elegant. It was moderately noisy, but only because we were seated near the lounge area which had a large, boisterous party. We would happily come here again for a date night or to entertain out of town friends. Upscale dining in Lower Lonsdale."
Dined on 26/01/2013
2012
Special Features: romantic, special occasion
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Review 20 for The Lobby - Pinnacle Hotel at the Pier
Overall rating
(Fair)
2
/
5
The food was OK but not great.
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"The food was OK but not great. The wine selection was not extensive, but was fine for our tastes. Our server was good."
Dined on 08/02/2013
2010
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Review 21 for The Lobby - Pinnacle Hotel at the Pier
Overall rating
(Very Good)
4
/
5
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"I have enjoyed my previous brunch experiences here so I thought I would try the whole hotel experience through dine out. We booked the hotel and dinner pkg and I have to say I was disappointed with the dinner. The evening menu was not what I viewed online which was a let down. The first course was a delicious hearty soup but the salmon entree I ordered wasn't enjoyable as the prosciutto wrapped around it gave it an unappealing flavor. We only had one choice of dessert which was a creme brulee and it was quite dry for a brulee. I believe it was overwhipped and therefore I can only give the food a 3 star for the dinner.I will still be back for yummy brunch."
Dined on 02/02/2013
2008
Special Features: fit for foodies, great for brunch
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Review 22 for The Lobby - Pinnacle Hotel at the Pier
Overall rating
(Fair)
2
/
5
The food was alright, the
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Quiet
"The food was alright, the wine was WAY overpriced"
Dined on 18/01/2013
2009
Special Features: fit for foodies
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Review 23 for The Lobby - Pinnacle Hotel at the Pier
Overall rating
(Very Good)
4
/
5
Food was good, we went for
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Food was good, we went for Dine out and the pricing was great. Service was great and very attentive."
Dined on 01/02/2013
2013
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Review 24 for The Lobby - Pinnacle Hotel at the Pier
Overall rating
(Very Good)
4
/
5
I been there for our spa x'mas
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"I been there for our spa x'mas party on last year, I impress the buffets dinner was very delicious , so I decided to come for the dine out. Please tell the chef the pork belly is very delicious, yum yum !"
Dined on 02/02/2013
2013
Special Features: fit for foodies, great for brunch, neighborhood gem, romantic, special occasion
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Review 25 for The Lobby - Pinnacle Hotel at the Pier
Overall rating
(Outstanding)
5
/
5
Dine out Vancouver menu provided
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Dine out Vancouver menu provided limited but delicious choices. Service was attentive and quick without being intrusive. A good meal well served."
Dined on 31/01/2013
2013
Special Features: kid-friendly, special occasion
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Review 26 for The Lobby - Pinnacle Hotel at the Pier
Overall rating
(Good)
3
/
5
Pork belly appetizer was excellent,
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Pork belly appetizer was excellent, lamb chops good, salmon dried out. Creme brule average. Good service."
Dined on 26/01/2013
2007
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Review 27 for The Lobby - Pinnacle Hotel at the Pier
Overall rating
(Good)
3
/
5
The food was good although
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"The food was good although the salmon was over cooked and a bit dry, no need to wrap salmon with proscuitto ,and the potato side dish was not good at all. Service was very good and the atmosphere was very nice. The seafood chowder was very good, fresh and full of flavour, but for goodness sake be a bit more generous with the bread basket, three thin slices of a baguette!"
Dined on 26/01/2013
2013
Special Features: good for groups, romantic
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Review 28 for The Lobby - Pinnacle Hotel at the Pier
Overall rating
(Good)
3
/
5
The lamb chops were perfectly
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"The lamb chops were perfectly cooked and delicious. The salmon was slightly over done. It would be nice to see a few specialty beers on the list (we would come frequently if there was a list of Belgian beers. The village tap house at park royal has an excellent and extensive list). The location is walking distance for us and we would like to make more frequent visits."
Dined on 18/01/2013
2012
Special Features: good for groups, romantic, scenic view
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Ratings-Only Reviews for The Lobby - Pinnacle Hotel at the Pier
Based on the average of (38) ratings-only reviews
Overall
(Very Good)
3.8
/
5
5 out of 6 recommend this product
Food
(Very Good)
3.8
/
5
Service
(Very Good)
3.9
/
5
Ambiance
(Very Good)
3.6
/
5
Noise Level
Moderate