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Vivoli Cafe & Trattoria - Reno Reviews List

Vivoli Cafe & Trattoria - Reno

Vivoli's 2004 review in the Zagat survey raves: An "absolute gem" "in the heart of Sunset" and the "best deal in WeHo" is what those in-the-know call this "small" Italian for its "amazingly authentic", "well-prepared" cuisine, "reasonable prices" and "warm hospitality"; while generous groupies "highly recommend" it, others say "shhh-don't let anyone else in on the secret." Vivoli Cafe and Trattoria opened July 8, 2003. They bring to your table a collection of fine authentic Italian cuisine originating from the Northern to the Southern regions of Italy. Please come anytime of the day for lunch, a mid-day snack, or a fine four course dining experience. However you decide to dine at Vivoli, we want to become your neighborhood favorite!
See more Vivoli Cafe & Trattoria - Reno details
7 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
2.1 / 5
(Good) 2.1 / 5
(7 Reviews)
Open Ratings Snapshot
Rating Breakdown 7 reviews
5 stars
(0)
4 stars
(2)
3 stars
(0)
2 stars
(2)
1 star
(3)
Food 
3.3 / 5
(Very Good) 3.3 / 5
Service 
1.7 / 5
(Fair) 1.7 / 5
Ambiance 
2.6 / 5
(Good) 2.6 / 5
Noise Level
1.6 / 3
Moderate
Filter Reviews By:
Diners classify this restaurant as:
  • fit for foodies(2)
  • neighborhood gem(2)
  • special occasion(2)
  • romantic(1)
Vivoli Cafe & Trattoria - Reno Reviews List
Review 1 for Vivoli Cafe & Trattoria - Reno
Overall rating 
2 / 5
(Fair) 2 / 5

The service was non-existant.

Food 
4 / 5
(Very Good) 4 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Moderate
Moderate
"The service was non-existant. Had to ask twice to have our water refilled despite the fact that the restaurant was empty - there were were a total of five tables occupied, including ours. They were out of steak and it was only 6 PM on a Saturday. And, they apply 18% gratuity to the bill, even on a party of 2. Tip should be discretonary, a reward for a job well done. I am not one to leave a zero tip, but 18% was certainly not deserved. We had to stop one of the wait staff to ask for a glass of wine. It is a shame that the service was so poor as the food was actually quite good. We do not plan on returning to Vivoli again."
Dined on 03/09/2013
 2011
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Review 2 for Vivoli Cafe & Trattoria - Reno
Overall rating 
4 / 5
(Very Good) 4 / 5

Excellent food, best Italian

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"Excellent food, best Italian I've had since moving west. European service, leisurely. Need to remember to ask for your check when you're ready..."
Dined on 02/25/2013
 2007
Special Features: fit for foodies, neighborhood gem, romantic, special occasion
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Review 3 for Vivoli Cafe & Trattoria - Reno
Overall rating 
1 / 5
(Poor) 1 / 5

There were only a dozen people

Food 
3 / 5
(Good) 3 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Quiet
Quiet
"There were only a dozen people in the entire restaurant and 5 of them were at our table, with that said our dinners came out at three different times, our waiter could barely understand us due to a language barrier and the food was just fair. When we asked out server what he would recomend he stated "meat, fish or pasta". It was like going to someone's house that wasn't used to serving more than two people at a time.
I also had sent a email to the address provided on the website with a question or two and never recieved a response.
Good luck Vivoli........"
Dined on 02/23/2013
 2013
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Review 4 for Vivoli Cafe & Trattoria - Reno
Overall rating 
2 / 5
(Fair) 2 / 5

Was very disappointed as an

Food 
3 / 5
(Good) 3 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Moderate
Moderate
"Was very disappointed as an Open Table restaurant. While the food was good the service and overall experience was very disappointing. Good menu selection, but after we chose our entrees we were informed they were out of several items which we had selected. Would have been nice to know from the outset what they were the did not have available. We dealt with two different wait staff in working through our order issues and took some time to sort it out. They did comp a glass of wine for our troubles. Located in a strip mall with pretty harsh lighting, it was not a warm and inviting atmosphere for dinner."
Dined on 02/13/2013
 2006
0points
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Review 5 for Vivoli Cafe & Trattoria - Reno
Overall rating 
1 / 5
(Poor) 1 / 5

Gastronomy Interruptus

Food 
1 / 5
(Poor) 1 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
Quiet
Quiet
"It was not a good night for Vivoli. We were seated and not greeted by a server for almost ten minutes. We ordered sparkling water and were informed five minutes later that all they had was club soda. When the wine list was presented, there were very few choices. We left before the experience became more ugly. This restaurant gives all the appearances of trying to go out of business."
Dined on 02/08/2013
 2008
0points
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Review 6 for Vivoli Cafe & Trattoria - Reno
Overall rating 
1 / 5
(Poor) 1 / 5

We have been to Vivoli a few

Food 
2 / 5
(Fair) 2 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"We have been to Vivoli a few times in the past and had good meals. However, this visit to Vivoli was very disappointing. Even though we had reservations, we were seated for over 15 minutes before receiving being asked what we wanted to drink. They were out of ice tea and it took forever to get out waters and cocktails. Once we placed our dinner order, we were advised that they were out of veal. Note that this was 7PM and that was the last straw. At that point we asked for our bar bill, paid and left. This all took over an hour, with no dinner. On top of it all, they added a 18% tip on the bill! We ALWAYS leave an appropriate tip, but we are still kicking ourselves for paying that 18% for the worst experience ever!"
Dined on 01/19/2013
 2010
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Ratings-Only Reviews for Vivoli Cafe & Trattoria - Reno
Based on 1 ratings-only review
Overall 
4 / 5
(Very Good) 4 / 5
Food 
5 / 5
(Outstanding) 5 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
2 / 3
Moderate