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Frank & Alberts Reviews List
Frank & Alberts
Inspired by the passion of two famed architects, Frank Lloyd Wright and Albert Chase McArthur, FRANK & ALBERT’S features a pure contemporary version of comfortable classics. Using a host of ingredients from local growers, the chefs have infused a healthier element to some very nostalgic dishes.
Dinner specialties such as Braised Short Ribs with Red Pepper Polenta and Crispy Salmon share billing with classic comfort food like Ketchup Glazed Meatloaf.
Lunch offerings include a variety of soups, salads, pizzas, Arizona comfort foods and daily specials.
Open daily: breakfast 6-11 a.m., lunch 11 a.m.-5 p.m., dinner 5-10 p.m., bar 11 a.m.-11 p.m.
See more Frank & Alberts details
Dinner specialties such as Braised Short Ribs with Red Pepper Polenta and Crispy Salmon share billing with classic comfort food like Ketchup Glazed Meatloaf.
Lunch offerings include a variety of soups, salads, pizzas, Arizona comfort foods and daily specials.
Open daily: breakfast 6-11 a.m., lunch 11 a.m.-5 p.m., dinner 5-10 p.m., bar 11 a.m.-11 p.m.
104 Current Reviews
Summary of Diner Ratings & Reviews
Overall
(Very Good)
3.7
/
5
Rating Breakdown 104 reviews
5 stars
(29)
4 stars
(35)
3 stars
(29)
2 stars
(6)
1 star
(5)
Food
(Very Good)
3.8
/
5
Service
(Very Good)
3.7
/
5
Ambiance
(Outstanding)
4.1
/
5
Noise Level
Moderate
Filter Reviews By:
Diners classify this restaurant as:
- great for outdoor dining(52)
- special occasion(43)
- good for groups(34)
- fit for foodies(27)
- romantic(26)
- great for lunch(24)
Frank & Alberts Reviews List
Review 1 for Frank & Alberts
Overall rating
(Outstanding)
5
/
5
a place to remember
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"There are only a few major events in a persons life. F n A helps make the atmospher"
Dined on 6/13/2013
2013
Special Features: good for groups, vibrant bar scene, great for outdoor dining, kid-friendly, hot spot, special occasion
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Review 2 for Frank & Alberts
Overall rating
(Very Good)
4
/
5
A really good bet
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"I thoroughly enjoyed my dinner at this restaurant. I vacillated between this one and Wright's. But I went with this one because their menu that night had more options I was interested in than the other place. This one is a tad less expensive and a bit more casual than Wright's. The food is really good, service is really good...I can't think of any complaints. I am stingy with giving out 5 stars - a place has to be truly extraordinary to get that from me (this gets 4)....but I will say you just can't lose with this one. Don't even worry about it.
Oh yes, I made the trek out here from downtown Phoenix, where I was attending a conference. Even with the expensive cab fare factored in, I still wouldn't hesitate to do it all over again."
Oh yes, I made the trek out here from downtown Phoenix, where I was attending a conference. Even with the expensive cab fare factored in, I still wouldn't hesitate to do it all over again."
Dined on 6/01/2013
Special Features: fit for foodies, good for groups, notable wine list, late-night find, special occasion
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Review 3 for Frank & Alberts
Overall rating
(Good)
3
/
5
A beautiful room but poor service.
Food
(Good)
3
/
5
Service
(Poor)
1
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Frank & Albert's is in a beautiful space inside the gorgeous Arizona Biltmore Resort. The atmosphere was very pleasant. Unfortunately, the service was not very polished. The food was solid-- nothing earth shattering but very tasty. Going in, I didn't expect any brilliant revelations on an American comfort food menu so it was in line with expectations. Everything was fairly well executed. Pricing was very high, which was expected due to its location inside a higher end resort.
An OK experience but there are many better options in the area."
Dined on 6/09/2013
Special Features: great for outdoor dining
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Review 4 for Frank & Alberts
Overall rating
(Fair)
2
/
5
Disappointing and over priced.
Food
(Fair)
2
/
5
Service
(Fair)
2
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"We were so looking forward to a casual dinner at F&A's. That night, the Biltmore hosted two weddings and it was Memorial Day weekend. The hotel did not prepare adequately by bringing on more staff. F&A's staff was overwhelmed and could never catch up. My hamburger was grossly over cooked, but after 70 mins wait, I ate it. My husband's food was just okay. The website says that "business casual" attire is required, so for me, that set a tone. However, there were people wearing shorts and many families with young children in their bathing suit cover-ups. If you state a dress code, enforce it. So wish we had made reservations in Wrights instead. The hotel itself is simply gorgeous, however."
Dined on 5/25/2013
Special Features: kid-friendly
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Review 5 for Frank & Alberts
Overall rating
(Very Good)
4
/
5
Fun find
Food
(Good)
3
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"The hotel is gorgeous! Worth a trip just to see the genius of Frank Lloyd Wright. The food was good, although I was sort of unimpressed by the brunch for such an upscale hotel. The service was great and the atmosphere was very nice."
Dined on 5/18/2013
Special Features: great for brunch, great for lunch, special occasion
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Review 6 for Frank & Alberts
Overall rating
(Very Good)
4
/
5
Great Food and Service
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"I really enjoyed the food and it was very kid friendly."
Dined on 5/11/2013
Special Features: good for groups, great for outdoor dining, kid-friendly, scenic view
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Review 7 for Frank & Alberts
Overall rating
(Very Good)
4
/
5
Business casual dinner
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"We had an opportunity to dine with representatives of a company that we wanted to know a little better on a personal level. The atmosphere, food, and service provided an ideal venue for this to happen"
Dined on 5/07/2013
Special Features: good for groups, great for outdoor dining, romantic, scenic view, special occasion
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Review 8 for Frank & Alberts
Overall rating
(Outstanding)
5
/
5
Baby Shower
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"I recently hosted a baby shower event at Frank & Alberts and we were given a very nice private room to have our lunch. The service was wonderful and the ambiance was amazing. This event went better then I expected thanks to the restaurant and their wonderful service."
Dined on 5/04/2013
Special Features: good for groups, great for brunch, scenic view, great for lunch, special occasion, kid-friendly
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Review 9 for Frank & Alberts
Overall rating
(Very Good)
4
/
5
A beautiful outdoor setting.
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"The patio was delightful and the food was delicious!"
Dined on 5/02/2013
Special Features: great for outdoor dining, great for lunch
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Review 10 for Frank & Alberts
Overall rating
(Fair)
2
/
5
Poor quality at a high price
Food
(Poor)
1
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Quiet
"We looked forward to our first visit to this restaurant situated in the beautiful historic Biltmore Hotel only to be sadly disappointed by a pathetic lunch at a high price. While we expected the elevated pricing at this venue we were surprised at the poor quality of the food. The hamburger recommended by the server was mediocre at bests on a large, stale bun and served with dried out "duck fat" fries. Even requested Dijon mustard turned out to be yellow hot dog mustard. The cobb salad was uninspired, dominated by lots of lettuce. Admittedly this was a late weekday lunch, but that's no excuse for this standard at the Biltmore. We won't be back."
Dined on 04/24/2013
2004
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Review 11 for Frank & Alberts
Overall rating
(Outstanding)
5
/
5
I was in for a conference
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"I was in for a conference and stumbled upon this quiet restaurant. The menu offered a variety of options and the food was great - I had the special, prime rib and baked potato. The service was very good and the patio - I ate outside - was beautifully maintained. A great experience, I highly recommend Frank & Alberts."
Dined on 04/21/2013
2013
Special Features: good for groups, great for brunch, great for outdoor dining, late-night find, notable wine list, romantic, special occasion, scenic view, great for lunch
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Review 12 for Frank & Alberts
Overall rating
(Outstanding)
5
/
5
We had a group of 8 and they
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"We had a group of 8 and they were prepared for us. We sat near the outdoor area by a fire but were comfortable with the door open for ventilation. The wine selection was outstanding and the service was impeccable. I really enjoyed the swordfish and everyone else enjoyed their entree as well. They handle large groups seamlessly."
Dined on 04/08/2013
2012
Special Features: good for groups, notable wine list, special occasion
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Review 13 for Frank & Alberts
Overall rating
(Outstanding)
5
/
5
Imaginative Lunch Options
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"The salads and sandwiches were delicious and imaginative and we enjoyed the avocado appetizer. We had a private room since we ended up with a party of eight and it was quiet and conducive to a productive business lunch."
Dined on 04/09/2013
2012
Special Features: good for groups, special occasion, great for lunch
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Review 14 for Frank & Alberts
Overall rating
(Very Good)
4
/
5
they were slow with the water
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"they were slow with the water but besides that things were good."
Dined on 04/08/2013
2012
Special Features: great for brunch, great for lunch
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Review 15 for Frank & Alberts
Overall rating
(Poor)
1
/
5
A Major Disappointment
Food
(Poor)
1
/
5
Service
(Fair)
2
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"our meal was a disappointment. we ate outside which was nice but it was so dark at our table that we couldn't see our menu or the check.
the primerib was dry . we should have asked for and gotten au jus. The swordfish, and i am not even sure it was swordfish was so overcooked and tasteless. all 4 of us ordered baked potato. the sourcram etc came in portions for 1. we had to wait a while until they brought some more in their little tiny serving dishes. i had to ask for lemon at least 4 times before i got it for my fish which was then cold.the wine did not come at all until we asked for it when the entrees arrived.
all in all a major zero for dinner. i would never recommend this restaurant."
the primerib was dry . we should have asked for and gotten au jus. The swordfish, and i am not even sure it was swordfish was so overcooked and tasteless. all 4 of us ordered baked potato. the sourcram etc came in portions for 1. we had to wait a while until they brought some more in their little tiny serving dishes. i had to ask for lemon at least 4 times before i got it for my fish which was then cold.the wine did not come at all until we asked for it when the entrees arrived.
all in all a major zero for dinner. i would never recommend this restaurant."
Dined on 04/05/2013
2006
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Review 16 for Frank & Alberts
Overall rating
(Good)
3
/
5
Made our reservation for 7@7pm.
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Made our reservation for 7@7pm. We arrived and was shown to out table which was set for only 6 people. When I mentioned this to the hostess, she said our server will take care of it so we had to stand there until he arrived and brought over another chair and place setting. Service was slow. When our salads came out, we were short one and had to track down the server to let him know. We were all done with our salads before he got his. The food was just ok. Certainly not what you'd expect from a high end resort such as the AZ Biltmore."
Dined on 04/05/2013
2008
Special Features: great for outdoor dining, romantic, special occasion, scenic view
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Review 17 for Frank & Alberts
Overall rating
(Good)
3
/
5
The waiter was less than optimal.
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"The waiter was less than optimal. We ordered the same entre w one potato change but he somehow mixed it up. We had to ask for what the full course. We never did get everything. The food was ok."
Dined on 04/03/2013
2006
Special Features: great for outdoor dining, neighborhood gem
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Review 18 for Frank & Alberts
Overall rating
(Fair)
2
/
5
Usually have great food at
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Usually have great food at frank and Alberts but this trip was a big disappointment. Food wasn't good at all."
Dined on 03/31/2013
2010
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Review 19 for Frank & Alberts
Overall rating
(Very Good)
4
/
5
The food is always good at
Food
(Outstanding)
5
/
5
Service
(Fair)
2
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"The food is always good at Frank & Alberts. Our waiter gave us horrible service and only checked on us once to give us our check."
Dined on 03/31/2013
2006
Special Features: fit for foodies, great for brunch, great for outdoor dining, kid-friendly, neighborhood gem, special occasion
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Review 20 for Frank & Alberts
Overall rating
(Poor)
1
/
5
We reserved for Easter Brunch
Food
(Fair)
2
/
5
Service
(Poor)
1
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"We reserved for Easter Brunch at 12 15 and were seated at 12 30 only to be told the breakfast bar was closing in 20 minutes so we would have to order from the menu or hurry up. The alternative we were given was to go to Wrights. "But that brunch is $90". So we made our own alternative... We left and went to Thomaso's instead. Open kitchen at F+A is quite loud and brunch they were serving was warmed over buffet eggs and pastries. Not very special for an Easter breakfast. Not impressive considering The Biltmore is supposed to be a Waldorf Astoria property."
Dined on 03/31/2013
2013
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Review 21 for Frank & Alberts
Overall rating
(Fair)
2
/
5
disappointed
Food
(Fair)
2
/
5
Service
(Poor)
1
/
5
Ambiance
(Good)
3
/
5
Noise Level
Quiet
"Having visited Frank and Albert's before, I am sorry to say that this visit was distinctly disappointing. Our interminable wait to be seated by the hostess should have been a clue. The service at the table was sluggish with my wife having the distinction of waiting both for her soup main course and her coffee - the only lady at a table of 6 men and she was always without food in front of her! My corned beef sandwich was fatty and soggy. My cappucino cold and having no coffee - only milk. All the comfort we have previously enjoyed at this comfort food location was missing and, with only about 5 other tables taken, there is little or no excuse for delays both on the kitchen and the service end."
Dined on 03/30/2013
2013
Special Features: great for outdoor dining
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Review 22 for Frank & Alberts
Overall rating
(Very Good)
4
/
5
Great spot at the Arizona
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Great spot at the Arizona Biltmore - indoors or on the patio. We had a wonderful meal."
Dined on 03/24/2013
2010
Special Features: great for outdoor dining, kid-friendly
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Review 23 for Frank & Alberts
Overall rating
(Very Good)
4
/
5
A winner!
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Whenever I visit Phoenix, F & A's holds a special place for me to relax and unwind after a long day of travel and work. It embodies the spirit of Phoenix, amazing architecture, and a beautiful outdoor setting with lush gardens and a warm glow from fire pits. The food is always unique, fresh, and presented beautifully and deliciously. It's my favorite dining spot."
Dined on 03/26/2013
2004
Special Features: fit for foodies, great for outdoor dining, kid-friendly, romantic, special occasion
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Review 24 for Frank & Alberts
Overall rating
(Outstanding)
5
/
5
Food, location...........doesn't
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Food, location...........doesn't get much better than the Biltmore"
Dined on 03/24/2013
2006
Special Features: great for outdoor dining, neighborhood gem, notable wine list, special occasion
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Review 25 for Frank & Alberts
Overall rating
(Outstanding)
5
/
5
Took a client here for dinner;
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Took a client here for dinner; wonderful all around and excellent for the occasion."
Dined on 03/19/2013
2013
Special Features: fit for foodies, great for outdoor dining
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Review 26 for Frank & Alberts
Overall rating
(Good)
3
/
5
Nice surroundings (we were
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Nice surroundings (we were seated on the patio). Food was acceptable but not spectacular, other than the Short Ribs Mac and Cheese - highly recommended! Service good but variable through the evening we were there. Will go back again though to give them another chance."
Dined on 03/21/2013
2007
Special Features: great for outdoor dining
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Review 27 for Frank & Alberts
Overall rating
(Outstanding)
5
/
5
Great food, great outside
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Great food, great outside seating.
Looking at the stars seating by a fireplace after dinner."
Looking at the stars seating by a fireplace after dinner."
Dined on 03/20/2013
2007
Special Features: fit for foodies, good for groups, great for brunch, great for outdoor dining, notable wine list, special occasion, great for lunch
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Review 28 for Frank & Alberts
Overall rating
(Outstanding)
5
/
5
Just perfect for a late night
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Just perfect for a late night bite"
Dined on 03/18/2013
2007
Special Features: fit for foodies, good for groups, great for brunch, great for outdoor dining, kid-friendly, special occasion, great for lunch
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Review 29 for Frank & Alberts
Overall rating
(Good)
3
/
5
Food
(Fair)
2
/
5
Service
(Fair)
2
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
Special Features: great for outdoor dining, neighborhood gem
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Review 30 for Frank & Alberts
Overall rating
(Outstanding)
5
/
5
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"A lovely outdoor place to eat by a outside fireplace.
Could see th stars and ,it was not jam packed. Could see a big family dinner happening on the othe side of the patio but did not disturb as separated by th glass wall off the veranda."
Could see th stars and ,it was not jam packed. Could see a big family dinner happening on the othe side of the patio but did not disturb as separated by th glass wall off the veranda."
Special Features: good for groups, great for outdoor dining, romantic
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Review 31 for Frank & Alberts
Overall rating
(Outstanding)
5
/
5
It's always a treat to dine
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"It's always a treat to dine at Frank & Albert's! The weather was PERfect for outdoor dining. Our wait staff was always nearby, but didn't seem to hover. How do they do that? Though the prime rib was dependably delicious, on this visit, I particularly enjoyed the jalapeno/cheddar bread! Delicious. What a gracious experience! Thanks, Frank & Albert's!"
Dined on 03/15/2013
2011
Special Features: fit for foodies, great for outdoor dining, neighborhood gem, romantic, special occasion
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Review 32 for Frank & Alberts
Overall rating
(Good)
3
/
5
As a group of 4 we all selected
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"As a group of 4 we all selected the Prime Rib. It was seved at the deired degree of cooking. However, the meat itself was a disappointment as it was tough and not marbled.
We wre staying in the hotel and decided to go elsewhere for breakfast the next day based on the sub Prime Rib dinner."
Dined on 03/15/2013
2013
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Review 33 for Frank & Alberts
Overall rating
(Good)
3
/
5
Poor service ruined an otherwise
Food
(Very Good)
4
/
5
Service
(Poor)
1
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Poor service ruined an otherwise good lunch. Excellent onion rings. Had to ask for water and drink refills; was almost ready to get up and ask for it. Also had to ask another server to take our payment."
Dined on 03/12/2013
2010
Special Features: great for outdoor dining
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Review 34 for Frank & Alberts
Overall rating
(Good)
3
/
5
Had a wonderful time with
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Had a wonderful time with my husband to start of a great week to spring break."
Dined on 03/10/2013
2013
Special Features: great for brunch, special occasion
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Review 35 for Frank & Alberts
Overall rating
(Poor)
1
/
5
Awful!
Food
(Poor)
1
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"The food they served was inedible. I wouldn't go there again. The food was cold, very expensive, and the staff was largely inattentive. They simply missed the mark and we won't be back.
I can't say anything good about the restaurant except the decor. Pretty sad."
Dined on 03/09/2013
2006
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Review 36 for Frank & Alberts
Overall rating
(Good)
3
/
5
Frank was such a comfort.
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"A modern & slick ambiance. Hip wait staff very knowledgeable. Hummus needs some love and attention but entres were really well thought out and presented artfully."
Dined on 03/06/2013
2013
Special Features: neighborhood gem, special occasion, great for lunch
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Review 37 for Frank & Alberts
Overall rating
(Poor)
1
/
5
VEGANS-check menu before RESERVING
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"My wife & I visited Frank & Alberts at least 8 times in the last 8 months. We stayed in the Biltmore for the food. In the spring thru fall they had a spicy vegetarian pasta dish that we both thought was GREAT. Any Vegan or carnivore would have loved it. (In the last year I became a Vegan). The entree included a slightly red spicy sauce, olives, capers, red peppers, artichoke hearts & vegetables. It was GREAT. We drove from Tucson to Phoenix, 240 RT miles. When we tried to order our DELIGHT, it was not on the WINTER menu. There was only 1 boring VEGAN dish. AIl 3 of us were there for the spicy pasta dish. The chef would not consider making our dish or a facsimile. HE WAS TOO BUSY. VEGANS, check menu before coming here. NO CONSIDERATION 4 US."
Dined on 03/07/2013
2012
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Review 38 for Frank & Alberts
Overall rating
(Very Good)
4
/
5
Good traditional fare
Food
(Good)
3
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Frank and Alberts is the middining venue at the Arizona Biltmore. Breakfast was wonderful....creative, healthy and filling.....great service at all meals. Dinner was good but very heavy traditional American fare....the bake potato with prime rib was so large i could only eat 1/4 of it. I expected a bit more creative and light cuisine.
Traditional fare is steak, prime rib, pizza, and burgers....
Traditional fare is steak, prime rib, pizza, and burgers....
Overall very pretty setting, great service, good food."
Dined on 03/02/2013
2012
Special Features: good for groups, great for outdoor dining, kid-friendly
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Review 39 for Frank & Alberts
Overall rating
(Very Good)
4
/
5
Nice setting for a great meal
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Food was fresh, just the right amount of spice, cooked to perfection. The service was exceptional, and the outdoor area was great. The fish tacos, smash guacamole, veggie pizza, and the sampler desserts were fantastic, and the celery caesar a pleasant take on a standard dish.
The only issue outside were the birds that swooped the instant a table was vacated - but what can you do? It's outdoors!"
Dined on 03/05/2013
2013
Special Features: vibrant bar scene, fit for foodies, good for groups, great for outdoor dining, kid-friendly, neighborhood gem, romantic, special occasion, scenic view, great for lunch
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Review 40 for Frank & Alberts
Overall rating
(Outstanding)
5
/
5
Better and better.
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"This was our second visit and it surpassed our first. Our servers were attentive, helpful and exceedingly competent. The food was delicious. My prime rib was prepared as requested. Acouple who joined us were also pleased and impressed by this restaurant. This is an outstanding choice for a quiet dinner with friends."
Dined on 03/02/2013
2011
Special Features: good for groups, notable wine list
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Review 41 for Frank & Alberts
Overall rating
(Outstanding)
5
/
5
You will want to become a regular
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
"I love Frank and Alberts. The Arizona Biltmore Hotel is well complimented by this restaurant and the service, food, and atmosphere is always enjoyable."
Dined on 02/27/2013
2012
Special Features: fit for foodies, good for groups, great for brunch, great for outdoor dining, neighborhood gem, romantic, special occasion, great for lunch
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Review 42 for Frank & Alberts
Overall rating
(Poor)
1
/
5
The food is acceptable - run-of-the
Food
(Good)
3
/
5
Service
(Poor)
1
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"The food is acceptable - run-of-the-mill "comfort food" as advertised. The service, however, was so poor as to be laughable. Entrees served without sides, drinks ordered but never served, and the wsiter gone for such long stretches that correction of the problems was impossible. Waited 20m for coffee, finally the manager appears, apologizes for the waiter's absence, following which the coffee appeared - absolutely ice cold! Our general experience with the entire Biltmore service was that for such a lovely and upscale resort, they have a ways to go with respect to training staff."
Dined on 02/22/2013
2005
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Review 43 for Frank & Alberts
Overall rating
(Good)
3
/
5
The hotel itself was spectacular.
Food
(Good)
3
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"The hotel itself was spectacular. Clean, well maintained, elegant, first class, distinctive, a real show place reflectingAn historic era of u ique architecture. Thank you for preserving so beautifully. The grounds were spectacular.I was disapponted with the food at Frank and Albert's. The quality did not reflect the style and sophistication of the rest of the hotel. We couldn'tReserve in the dining-room as it is closed for lunch. My cob salad was fine, but nothing special. Food was spattered on menus. Not classy."
Dined on 02/22/2013
2011
Special Features: neighborhood gem, special occasion, scenic view
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Review 44 for Frank & Alberts
Overall rating
(Very Good)
4
/
5
Been here many times. Never
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Been here many times. Never a disappointment. Fabulous late night service. Love the ambiance and fire pit. It's like going to grandma's house...but better!"
Dined on 02/14/2013
2008
Special Features: great for brunch, great for outdoor dining, late-night find, neighborhood gem, romantic, special occasion
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Review 45 for Frank & Alberts
Overall rating
(Outstanding)
5
/
5
We enjoyed our visit.......so
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"We enjoyed our visit.......so much to see and enjoy. We'll be back next year."
Dined on 02/20/2013
2013
Special Features: fit for foodies, good for groups, great for brunch, great for outdoor dining, notable wine list, romantic, scenic view, great for lunch
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Review 46 for Frank & Alberts
Overall rating
(Good)
3
/
5
The food here is always wonderful.
Food
(Very Good)
4
/
5
Service
(Fair)
2
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"The food here is always wonderful. We had bad service for the first time so that was our only disappointment."
Dined on 02/16/2013
2007
Special Features: fit for foodies, good for groups, great for outdoor dining, great for lunch
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Review 47 for Frank & Alberts
Overall rating
(Outstanding)
5
/
5
Beautiful fresh ingredients
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Beautiful fresh ingredients used well to maximize the taste of the dish. The baked beans are the best I've ever had. Even my very picky husband loved the food."
Dined on 02/13/2013
2013
Special Features: fit for foodies, good for groups, great for outdoor dining, kid-friendly, neighborhood gem, special occasion
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Review 48 for Frank & Alberts
Overall rating
(Good)
3
/
5
Overall, was not that impressed.
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Overall, was not that impressed. Food was good , but not exceptional. Dining room was very modern, service was good."
Dined on 02/14/2013
2001
Special Features: good for groups
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Review 49 for Frank & Alberts
Overall rating
(Fair)
2
/
5
Our mistake was dining there
Food
(Good)
3
/
5
Service
(Poor)
1
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"Our mistake was dining there on Valentine's day. They were very busy, the service was extremely slow and the food was cool to luke warm. The special menu was very nice but too expensive."
Dined on 02/14/2013
2008
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Review 50 for Frank & Alberts
Overall rating
(Good)
3
/
5
SO-SO ; Prime Rib sent back
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"SO-SO ; Prime Rib sent back B/O being cold . Had to ask for check twice. Food was average at best ."
Dined on 02/12/2013
2008
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