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Spencer's Reviews List

Spencer's

Featuring USDA prime steaks aged for 21 days, hand cut and seared to perfection. Spencer’s for Steaks & Chops at the DoubleTree by Hilton San Jose, sophisticated and approachable, offers a memorable San Jose dining experience with handcrafted dishes, scratch made cocktails, and a distinctive destination wine list.

Knowledgeable servers may also recommend our famous chops, fresh local seafood, and innovative side dishes made with local organic produce. Desserts are made fresh daily and include Rich Tall Chocolate Layer Cake, Espresso Creme Brulee, Bread Pudding, and our forever classic New York Style Cheesecake.

Friendly conversation, timeless martinis and fine wines are featured at The Spencer’s Bar. The San Jose bar menu offers a wide variety of our featured items.

Spencer’s for Steaks and Chops. An evening you will never forget in a destination you will always remember.

See more Spencer's details
80 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
3.8 / 5
(Very Good) 3.8 / 5
(80 Reviews)
Open Ratings Snapshot
Rating Breakdown 80 reviews
5 stars
(18)
4 stars
(37)
3 stars
(19)
2 stars
(4)
1 star
(2)
Food 
3.9 / 5
(Very Good) 3.9 / 5
Service 
3.9 / 5
(Very Good) 3.9 / 5
Ambiance 
3.8 / 5
(Very Good) 3.8 / 5
Noise Level
1.8 / 3
Moderate
Filter Reviews By:
Diners classify this restaurant as:
  • special occasion(25)
  • great for lunch(19)
  • good for groups(18)
  • romantic(18)
  • notable wine list(15)
  • fit for foodies(11)
Spencer's Reviews List
Review 1 for Spencer's
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great Food and Friendly Service

Customer Avatar
OpenTable Diner
Dined on 5/12/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"Manager checked in with our table to make sure all was well. Great Food and bartender, John, made a special drink that was really good. Enjoyed the dinner with family on Mother's Day."
Dined on 5/12/2013
Special Features: good for groups, notable wine list, late-night find, special occasion
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Review 2 for Spencer's
Overall rating 
3 / 5
(Good) 3 / 5

Not the same as last time

Customer Avatar
OpenTable Diner
Dined on 5/08/2013
Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"It has been about a year since we last visited. Spencer's has been THE place to go for steaks. They sear them beautifully on the outside and cook them perfectly on the inside. However, this time the searing was more a burning, and the cuts were not as flavorful or nicely textured as we are used to. Even a guest of ours, who had never been to the restaurant, was disappointed. I'm not sure if the general quality of the meat was down, or if the cook was off that night, but we were disappointed. On the bright side, our cocktails were delicious."
Dined on 5/08/2013
Special Features: great for lunch, special occasion
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Review 3 for Spencer's
Overall rating 
5 / 5
(Outstanding) 5 / 5

A Great Place for Steaks

Customer Avatar
OpenTable Diner
Dined on 5/02/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"We dined at Spencer's to celebrate our 26th wedding anniversary. Both of our steaks were cooked to our liking and were very tender. Service was outstanding."
Dined on 5/02/2013
Special Features: good for groups, romantic, special occasion
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Review 4 for Spencer's
Overall rating 
3 / 5
(Good) 3 / 5

Bad Service & Sour Pears

Food 
5 / 5
(Outstanding) 5 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"The main courses & sides were excellent! My compliments to the chef! The waitress was seldom around except when she needed to do something with us. We sat waiting long periods for ANYTHING!
Her recommendation of the dessert, the pear item, OMG it was so sour. She said it was a favorite of hers and yet we could barely eat it. First desert in my life that I simply could not eat. I recommend removing it from the menu, forget the profit margin, I don't think the guests want to eat a vinegar soaked pear!
Since service is just as important as the food, I would NOT recommend Spencer's to anyone. For the $200.00 we spent, we could have had a better time at The Grill or McCormick's."
Dined on 04/28/2013
 2009
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Review 5 for Spencer's
Overall rating 
4 / 5
(Very Good) 4 / 5

I thought that the service

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"I thought that the service was excellent and that the food was very good, but somewhat overpriced."
Dined on 04/20/2013
 2013
Special Features: special occasion
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Review 6 for Spencer's
Overall rating 
4 / 5
(Very Good) 4 / 5

1st Time at Lunch - service

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"1st Time at Lunch - service was quick and it was not as crowded as in the evening (It was a relief to be sure), and surprisingly quiet so that we could talk in the table
Food was expected, it was good but not different than those at dinner (Some of the same caliber restaurant would experiment during lunch), price was high for the quality/portion it offered during lunch. But not complaining, just that you should expect it."
Dined on 04/10/2013
 2008
Special Features: fit for foodies, neighborhood gem, great for lunch
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Review 7 for Spencer's
Overall rating 
4 / 5
(Very Good) 4 / 5

only use restaurant for business

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"only use restaurant for business lunches."
Dined on 04/05/2013
 2006
Special Features: great for lunch
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Review 8 for Spencer's
Overall rating 
3 / 5
(Good) 3 / 5

Service was attentive and

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Service was attentive and entree's were fine, but average or less for the $
My dessert had under ripe strawberries and stale puff pasties -"
Dined on 04/05/2013
 2005
Special Features: good for groups
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Review 9 for Spencer's
Overall rating 
3 / 5
(Good) 3 / 5

Steaks were great, side dishes

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Steaks were great, side dishes were very average tasting, small in size and pricey."
Dined on 04/02/2013
 2012
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Review 10 for Spencer's
Overall rating 
4 / 5
(Very Good) 4 / 5

very expensive but steaks

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
"very expensive but steaks were great"
Dined on 03/30/2013
 2008
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Review 11 for Spencer's
Overall rating 
4 / 5
(Very Good) 4 / 5

Always very good. Had the

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"Always very good. Had the steak salad and it was wonderful."
Dined on 03/27/2013
 2006
Special Features: good for groups
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Review 12 for Spencer's
Overall rating 
3 / 5
(Good) 3 / 5

Stick with the Steaks!

Food 
2 / 5
(Fair) 2 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"I usually frequent Spencer's for business lunch meetings so can't comment on any dinner experience. I have ordered the Salmon entrée a couple of times and have noticed the portion size shrinking every time. The last time prompted me to let fellow dinners know. For $18.00, think twice of ordering a deck of card size salmon which comes on top of 1/2 inch cubes of vegetables and a green puree sauce to fill the plate. You know its a problem when all your fellow diners start sharing their meals with you since they feel sorry for you.
Take the salmon off the menu if you want to skimp, Spencer."
Dined on 03/27/2013
 2005
+1point
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Review 13 for Spencer's
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great experience!

Customer Avatar
OpenTable Diner
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"I went there for a business dinner and my guest thanked me for picking such a nice restaurant and thought his dinner was fantastic."
Special Features: fit for foodies, good for groups, great for outdoor dining, notable wine list, special occasion
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Review 14 for Spencer's
Overall rating 
4 / 5
(Very Good) 4 / 5

Spencer's continues to provide

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"Spencer's continues to provide fine quality prepared dry aged beef that is outstanding. The service was attentive and the wine selection is superb. I highly recommend this fine dining establishment."
Dined on 03/13/2013
 2002
Special Features: good for groups, notable wine list, special occasion
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Review 15 for Spencer's
Overall rating 
3 / 5
(Good) 3 / 5

Not bad for an airport hotel

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
"Not bad for an airport hotel restaurant. Not great"
Dined on 03/11/2013
 2012
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Review 16 for Spencer's
Overall rating 
5 / 5
(Outstanding) 5 / 5

great business dinner. i

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"great business dinner. i will be back."
Dined on 03/11/2013
 2010
Special Features: good for groups
-1point
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Review 17 for Spencer's
Overall rating 
4 / 5
(Very Good) 4 / 5

Great steaks. Nice relaxing

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
"Great steaks. Nice relaxing atmosphere."
Dined on 03/09/2013
 2005
Special Features: notable wine list
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Review 18 for Spencer's
Overall rating 
3 / 5
(Good) 3 / 5

early dinner service was attentive,

Food 
3 / 5
(Good) 3 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Moderate
Moderate
"early dinner service was attentive, but strangely slow on occasion.
restaurant was fine, but a screaming toddler at another table was very unpleasant."
Dined on 03/09/2013
 2010
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Review 19 for Spencer's
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great service and outstanding

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"Great service and outstanding steaks - well prepared and very tasty."
Dined on 03/09/2013
 2012
Special Features: romantic, special occasion
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Review 20 for Spencer's
Overall rating 
2 / 5
(Fair) 2 / 5

High price food,Loud dining

Food 
2 / 5
(Fair) 2 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Energetic
Energetic
"High price food,Loud dining room,White wine servrd at room temperature?, really?After I pointed this out the waitstaff offered to chill the wine,For a $50 steak I would like to have a knife that can cut the meatYou get instead a impressive looking but dull device.So I would have been better off ordering meatloafOverall overpriced, boring and non inspired"
Dined on 03/04/2013
 2009
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Review 21 for Spencer's
Overall rating 
4 / 5
(Very Good) 4 / 5

The 14oz. rib-eye steak was

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"The 14oz. rib-eye steak was too salty and was more rare than the medium rare that we ordered. We dined here around two months ago, and the steaks were cooked perfectly on all four steaks. They must have changed cooks."
Dined on 03/03/2013
 2004
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Review 22 for Spencer's
Overall rating 
5 / 5
(Outstanding) 5 / 5

Go to Spencer's

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Everything from the Hostess, to the waiter, to the food was nice. The lighting and ambiance were comforting and intimate. The food was displayed in a manner so attractive I didn't even want to disturb it by eating. The staff was attentive but not overbearing and I will gladly go back next time I am in town."
Dined on 02/13/2013
 2013
Special Features: vibrant bar scene, fit for foodies, good for groups, great for brunch, kid-friendly, neighborhood gem, notable wine list, romantic, special occasion, great for lunch, hot spot
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Review 23 for Spencer's
Overall rating 
3 / 5
(Good) 3 / 5

Passport credit card

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"On February 14 we were seated at our table immediately. Our server offered a special Valentine Dinner menu. We both had the Salmon entre with salad and dessert and white wine. Our water was topped off frequently by our beverage host However; upon payment. I did not receive the usual half off entre. I payed with my visa/debit Passport credit card. I understand my Passport credit card has specials with merchants like Spencers. I'd appreciate an explaination as to why I was not offered the special rate."
Dined on 02/14/2013
 2006
Special Features: romantic
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Review 24 for Spencer's
Overall rating 
4 / 5
(Very Good) 4 / 5

Worth the price

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"This is a very good hotel restaurant. The restaurant is nice and quiet and serene - nice for a romantic meal. The prices are on the high side but the food did not disappoint. Our server was timely and attentive without being intrusive. Very close to my ideal dining experience - especially notable for a hotel restaurant. Just don't go here if dollars are tight, as all entrees are a la carte and so sides are essential. The wine list is pricey - the cheapest bottle of red was over $40, if I recall correctly."
Dined on 02/17/2013
 2006
Special Features: romantic
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Review 25 for Spencer's
Overall rating 
3 / 5
(Good) 3 / 5

Took my wife for 26 year wedding

Food 
2 / 5
(Fair) 2 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
Quiet
Quiet
"Took my wife for 26 year wedding anniversary. I had been before and raved about it. Decided to go back for special dinner, but food was sub-par. The host sat us at a very non-romantic table along a big long seat that lined up other 2 tops. She put us between 2 other couples. Felt like you were having dinner with them. I asked to get a different table and they moved us. I ordered Shrimp Scampi but it was tasteless and nothing like what I has at previous visit, just 4 months prior. My wife's scallops were over cooked and the burnt sides were placed face down. She didn't want to complain. The Green Beans were terrible as they were soggy, chewy and cold. The bright light was the server. He took a while to get to us but took care of us."
Dined on 02/18/2013
 2008
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Review 26 for Spencer's
Overall rating 
3 / 5
(Good) 3 / 5

I asked the waiter if it would

Food 
4 / 5
(Very Good) 4 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"I asked the waiter if it would be possible to change the finger potatoes for mash potatoes. He told me it was a set menu and that I was out of luck.
This is not acceptable when you are paying two hundred dollars dinner for two people.
"
Dined on 02/14/2013
 2006
Special Features: notable wine list, romantic
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Review 27 for Spencer's
Overall rating 
1 / 5
(Poor) 1 / 5

Disappointing at best.

Food 
2 / 5
(Fair) 2 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
"Valentine's Day - offered a prix fixe menu, but wasn't aware that that was *all* they offered. Salad offered had fennel, which my wife and I both dislike - could we just get some greens? No. OK, we'll skip salad. No apologies offered. Wrong food delivered to our table. OK, things happen, but again, no apologies. Wife's steak was ordered medium rare - came out rare. Again, no apologies. Three strikes, you're out. Dessert was labeled "chocolate decadence" - was a bunch of cakes that probably were Little Debbies drizzled with chocolate sauce. Are you kidding?"
Dined on 02/14/2013
 2013
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Review 28 for Spencer's
Overall rating 
4 / 5
(Very Good) 4 / 5

Crawfish and corn chowder

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"Crawfish and corn chowder was AMAZING...lots of crawfish and a little bit of spice, so I'm hoping that Spencer's keeps this on their menu, and doesn't just offer it on Valentine's day."
Dined on 02/14/2013
 2007
Special Features: vibrant bar scene, fit for foodies, notable wine list, special occasion
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Review 29 for Spencer's
Overall rating 
5 / 5
(Outstanding) 5 / 5

I love the feel of this place

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"I love the feel of this place - great for intimate dining or special occassions. I definitely would return to try more dishes. The seared ahi and shrimp appetizers were amazing. Who knew that hash browns with apple wood smoked bacon could be out of this world along with creamed spinach. Service was outstanding and friendly, wines were affordable. Of course you MUST try the beignets - Out of this WORLD."
Dined on 02/08/2013
 2011
Special Features: fit for foodies, late-night find, neighborhood gem, notable wine list, romantic, special occasion, great for lunch
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Review 30 for Spencer's
Overall rating 
5 / 5
(Outstanding) 5 / 5

Never pass up a night at Spencers

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"To meet a good friend we needed somewhere that we could talk, somewhere quiet. I could only think of 2 places. But I love going to Spencers. It always starts out quiet and intimate, the steaks are some of the best in town, and the service is always seconds away when you want something. As the evening progresses, the late diners show up and it gets a bit noisy but never as bad as shouting across the table to talk. So, for a quiet evening of talk and good food, Spencers is where I always go."
Dined on 01/31/2013
 2006
Special Features: fit for foodies
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Review 31 for Spencer's
Overall rating 
3 / 5
(Good) 3 / 5

We went to Spencer's while

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"We went to Spencer's while attending an event at the hotel. We arrived at 5:30 so there was barely anyone else there. The ambiance in the restaurant is lovely and we were greeted by a back server immediately and offered either sparkling or still water. We ordered the dried cherries and blue cheese salad which showed up without blue cheese. We couldn't get our server's attention so we flagged down another waitress who brought out some blue cheese for us to sprinkle across the tops. The food was good but the portions were small for the price. $32 for a plate with two small pieces of Ahi tuna. You need to order your side dishes separately. All in all this place had potential but we expected more."
Dined on 01/27/2013
 2003
Special Features: fit for foodies, special occasion
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Review 32 for Spencer's
Overall rating 
2 / 5
(Fair) 2 / 5

won't be back

Food 
1 / 5
(Poor) 1 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
"Lunch has always been great. Dinner crowd seemed mostly from the hotel - jeans, shorts, etc. We went for a birthday celebration and the food was only okay - we should have gone to the other steakhouse up the road for the price. Won't be back for dinner."
Dined on 01/18/2013
 2007
Special Features: great for lunch
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Review 33 for Spencer's
Overall rating 
4 / 5
(Very Good) 4 / 5

We were seated promptly at

Food 
5 / 5
(Outstanding) 5 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"We were seated promptly at noon at our reserved time. However, main course was not served until 1:15. Our waitress right the way offered to take drinks, soup, and salad off the total bill. Manger also stop by to apologize."
Dined on 01/24/2013
 2008
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Ratings-Only Reviews for Spencer's
Based on the average of (47) ratings-only reviews
Overall 
3.9 / 5
(Very Good) 3.9 / 5
1 out of 1 recommend this product
Food 
3.9 / 5
(Very Good) 3.9 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3.8 / 5
(Very Good) 3.8 / 5
Noise Level
1.8 / 3
Moderate