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Max Downtown Reviews List
Max Downtown
Max Downtown is one of Hartford's premiere restaurants located in the center of the bustling business and cultural district. Under the careful guidance of owners Richard Rosenthal and Steve Abrams, Max Downtown provides outstanding food and trend-setting atmosphere for over three hundred patrons daily. Max Downtown's innovative cuisine includes Pacific Rim inspired dishes as well as a superb selection of traditional Chop House classics. An experienced staff of over forty people provide an in depth knowledge of Max's unique menu and extensive wine list. The sophisticated Max Downtown garnered a three star rating from the New York Times, and a 26 rating from Zagat's Survey for three consecutive years. The Hartford Courant's Northeast Magazine bestowed Max Downtown with its highest four star rating. For lighter yet equally exciting fare, as well as world famous martinis, a stop a Max Downtown's Tavern is essential.
See more Max Downtown details
256 Current Reviews
Summary of Diner Ratings & Reviews
Overall
(Outstanding)
4.4
/
5
Rating Breakdown 256 reviews
5 stars
(145)
4 stars
(80)
3 stars
(20)
2 stars
(8)
1 star
(3)
Food
(Outstanding)
4.5
/
5
Service
(Outstanding)
4.4
/
5
Ambiance
(Outstanding)
4.3
/
5
Noise Level
Energetic
Filter Reviews By:
Diners classify this restaurant as:
- special occasion(163)
- fit for foodies(134)
- notable wine list(117)
- romantic(91)
- hot spot(83)
- good for groups(77)
Max Downtown Reviews List
Review 1 for Max Downtown
Overall rating
(Very Good)
4
/
5
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"If you want your meal prepared a certain way...this place aims to please. As always the service is outstanding."
Dined on 6/16/2013
2009
Special Features: fit for foodies, good for groups, notable wine list, romantic, hot spot, great for lunch, special occasion
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Review 2 for Max Downtown
Overall rating
(Fair)
2
/
5
Disappointed
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"We have been to Max Downtown several times over the last 2 years. This is the third time we have had issues. The filet delivered to us was so overspiced with pepper it was inedible. They did respond and take it back, however as we waited my meal continued to cool. On our previous visit, the meal delived to me was the wrong meal. They took it back, again no offer made to keep my girlfriends meal warm or offer of another meal. I did think that they would offer a drink or coffee on either occasion, but I was mistaken."
Dined on 6/15/2013
2012
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Review 3 for Max Downtown
Overall rating
(Outstanding)
5
/
5
Classy
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"We wanted to have a nice, romantic, and special birthday dinner. The wait staff was super attentive not just to us, but all diners. This is definitely a high class restaurant and you truly get what you pay for. We expected elegance and got even more."
Dined on 6/14/2013
2013
Special Features: romantic, special occasion
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Review 4 for Max Downtown
Overall rating
(Outstanding)
5
/
5
Excellence
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"The salmon was exquisite; beautifully presented, succulent and cooked to prefection."
Dined on 6/15/2013
2013
Special Features: fit for foodies, good for groups, romantic, notable wine list, special occasion
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Review 5 for Max Downtown
Overall rating
(Outstanding)
5
/
5
Always great
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Best restaurant in Hartford. Terrific food and wonderful service. Always a treat."
Dined on 6/14/2013
2012
Special Features: fit for foodies, hot spot, special occasion
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Review 6 for Max Downtown
Overall rating
(Outstanding)
5
/
5
Wonderful!
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Here from out of town for a convention. One of my favorite things about traveling is finding great food in the area. Max's will not disappoint!"
Dined on 6/11/2013
2013
Special Features: fit for foodies, good for groups, special occasion
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Review 7 for Max Downtown
Overall rating
(Outstanding)
5
/
5
Great overall experience
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"The staff is well-trained, helpful and pleasant; the menu is interesting and well-executed; and the owner is friendly. From business lunches to parties to romantic dinners, Max Downtown is our top choice in the Hartford area."
Dined on 6/11/2013
2013
Special Features: fit for foodies, good for groups, romantic, hot spot, great for lunch, special occasion
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Review 8 for Max Downtown
Overall rating
(Very Good)
4
/
5
Max Group Food
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"My wife and I enjoy excellent food and the dining out experience. This was selected for an anniversary dinner, instead of our normal Burtons or other Max Group restaurants. While the food was excellent (given the price, it should be), the ambiance was somewhat lacking. Given its brightness and slightly crowded environment, it was not the best choice for a romantic dinner - especially since we sat next to a thoroughfare. Service was OK, but I felt as though we were treated less than exemplary because we didn't order wine/drinks and appetizers. Treatment should be the same no matter how much is spent. In the end, we enjoyed the filet with crab and scallop dinners; however, the salad looked like Big Y greens, while good, no flare."
Dined on 6/01/2013
Special Features: fit for foodies
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Review 9 for Max Downtown
Overall rating
(Fair)
2
/
5
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Poor)
1
/
5
Noise Level
Moderate
"actually, very disappointed. this was for my wifes birthday, and we wanted a special experience. max downtown is a is known for their steaks. I have had wonderful ribeye steaks there in the past. we were told at 7:15 that they were out of ribeye steak and only had 6 for the entire evening. inexcusable..... Our table was tiny, and up against a black painted wall. also inexcusable. my substitute steak, which was ordered medium rare, came out medium well. the server said "that certainly is not medium rare" it came back 10 minutes later, and it was just ok. my wife had practically finished her meal.
overall, not good at all"
Dined on 6/01/2013
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Review 10 for Max Downtown
Overall rating
(Outstanding)
5
/
5
Phenomenal
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"I haven't eaten at Max Downtown in years since I moved. It was more amazing than I remembered. The food was delicious and every plate that walked by us looked phenomenal. Can't wait until the next time I'm in the area to dine there again."
Dined on 6/01/2013
Special Features: fit for foodies, good for groups, romantic, notable wine list, special occasion
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Review 11 for Max Downtown
Overall rating
(Outstanding)
5
/
5
Max Downtown - always superb!
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"As always, Max Downtown was top rate in terms of food service and overall experience. One of the very best!"
Dined on 6/01/2013
Special Features: good for groups, notable wine list, romantic, hot spot, special occasion
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Review 12 for Max Downtown
Overall rating
(Very Good)
4
/
5
Good Pre-theater spot
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"We had an early dinner here before going to the Hartford Stage. Service was quick and personable. I had oysters (delicious and fresh from the CT shore) and a salad; others had soup and salad or the salmon. Waiter was also nice about bringing a sample sip of a never before tasted wine to try. Have been here many times and will go back."
Dined on 5/31/2013
Special Features: fit for foodies, vibrant bar scene, romantic, special occasion
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Review 13 for Max Downtown
Overall rating
(Very Good)
4
/
5
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Great service and great food. I was surprised there weren't more people there and it would be nice if there were some specialty drinks."
Dined on 5/25/2013
Special Features: fit for foodies, notable wine list, special occasion
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Review 14 for Max Downtown
Overall rating
(Poor)
1
/
5
Disappointing Mother's Day Dinner
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Poor)
1
/
5
Noise Level
Quiet
"Seeing as Max Downtown is one of my favorite restaurants, my husband made a reservation for Mother's Day. We usually have a great table, however we were stuck back in a room behind the bar with the only window in the room covered with curtains. I felt
like I was having dinner in some bad hotel restaurant. Even thought I was with my husband and three children, none of the wait staff
even mentioned Mother's Day....."
like I was having dinner in some bad hotel restaurant. Even thought I was with my husband and three children, none of the wait staff
even mentioned Mother's Day....."
Dined on 5/12/2013
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Review 15 for Max Downtown
Overall rating
(Outstanding)
5
/
5
Dining to the Max!
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Max Downtown is a perfect restaurant for those special occasions. They definitely know how to treat a guest. The ambiance is upscale without being pretentious and the food was delicious. I keep this one in mind for special occasions and celebrations. I love all of the Max group restaurants that I have dined at and I've yet to have a bad experience."
Dined on 2/01/2013
Special Features: fit for foodies, notable wine list, romantic, neighborhood gem, special occasion
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Review 16 for Max Downtown
Overall rating
(Outstanding)
5
/
5
Great!
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Max Restaurant group is a great experience, no matter which restaurant you choose. Excellent staff and food always! Well worth the money you spend. Go there!"
Dined on 5/17/2013
Special Features: fit for foodies, notable wine list, romantic, hot spot, special occasion
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Review 17 for Max Downtown
Overall rating
(Outstanding)
5
/
5
Excellent restaurant
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Outstanding food and creative dishes. Excellent wine list and outstanding service."
Dined on 5/17/2013
Special Features: fit for foodies, notable wine list, romantic, special occasion
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Review 18 for Max Downtown
Overall rating
(Very Good)
4
/
5
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Efficient, professional service with good steak house fare. Handled a busy crowd of large groups while making it enjoyable for couples."
Dined on 5/14/2013
Special Features: good for groups, notable wine list, hot spot
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Review 19 for Max Downtown
Overall rating
(Very Good)
4
/
5
Slightly Expensive
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"It is a very good restaurant with very good food and very good service. The only real draw back are that the prices (for dinner) tend to be a bit pricey. If money is no object, then don't let my comments give you a second thought. I do recommend the restaurant."
Dined on 5/12/2013
Special Features: special occasion
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Review 20 for Max Downtown
Overall rating
(Poor)
1
/
5
Disappointing Mothers Day Brunch
Food
(Poor)
1
/
5
Service
(Fair)
2
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Went to Mothers Day Brunch on sunday and the food was surprisingly very poor. The Frittata was dry and tastless. The pastry bowl tasted like it had stayed out all night and was stale. The waffle and steak was just "ok" and the bagel/Lox plate was lacking anything special with hardly any bagel chips, when we asked for more they said "of course" come to find out we were charged extra for them!! (should have just made it bagels and cream cheese). There was only one danish in the pastry bow and my Mom wanted to have one, we asked for one and our waitress nicely said "of course" come to find out we were charged extra for it to!!My daughter liked the crab cakes. The price was way over the top for what we got. I would not rec Max Brunch to anyone."
Dined on 5/12/2013
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Review 21 for Max Downtown
Overall rating
(Good)
3
/
5
The Max Lunch
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"The lunch was really busy and we were given a very busy table. i requested a quiet table. I took my mom out for lunch for mothers day and she is older and can not hear well. The waiter sat us at a table with two other couples, one on each side. We heard the work conversation on one side and the job interview next to us, on the other side. Not a good table for our celebration. The waiter gave me our check and never returned with my card. That was not appropriate. The food was great, the service not so great, the atmosphere was a little unpleasant. the food was great."
Dined on 5/10/2013
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Review 22 for Max Downtown
Overall rating
(Very Good)
4
/
5
Good experience
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Professionally greeted with a warm smile, my experience met my expectation. Quality of food was very good but medium well filet mignon was served medium rare and therefore went back. Service a bit slow but that may have been because it was a pre-theater crowd that all arrived at the same time. The dessert was not charged because of the cooking error. While appreciated, having meal properly prepared would have been preferred"
Dined on 5/05/2013
Special Features: notable wine list, romantic, special occasion
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Review 23 for Max Downtown
Overall rating
(Outstanding)
5
/
5
Max Downtown Never Disappoints
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Great restaurant, albeit pricey. But worth it!"
Dined on 5/04/2013
Special Features: fit for foodies, good for groups, vibrant bar scene, notable wine list, hot spot, special occasion
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Review 24 for Max Downtown
Overall rating
(Outstanding)
5
/
5
Fabulous!
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Other than the fact that we spent a lot on this experience, it was a perfect dining event! The food, the service, the wine the atmosphere. Really a treat and we do not regret the cost. You get what you pay for. I just finished my Vegetable Lasagna from that night for lunch on Monday and it was still excellent. Can't wait to go back and it is a half hour drive for us!"
Dined on 5/04/2013
Special Features: fit for foodies, good for groups, romantic, scenic view, notable wine list, hot spot, special occasion, kid-friendly
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Review 25 for Max Downtown
Overall rating
(Good)
3
/
5
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Two of us had the tuna for lunch and it was really not that enjoyable."
Dined on 5/01/2013
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Review 26 for Max Downtown
Overall rating
(Good)
3
/
5
Long lunch
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Everything was very good, but the meals took an exceptionally long time to arrive at the table. Lunch shouldn't take over 90 minutes."
Dined on 5/01/2013
Special Features: great for lunch
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Review 27 for Max Downtown
Overall rating
(Outstanding)
5
/
5
Max Downtown.......GREAT PLACE!!
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Excellent Food.......on par with a Capital Grille or Morton's.........good wine selection, nice atmosphere. Would recommend."
Dined on 3/26/2013
Special Features: fit for foodies, good for groups, notable wine list, hot spot, special occasion
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Review 28 for Max Downtown
Overall rating
(Very Good)
4
/
5
Try It, You will Like It!
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Lunch at Max Downtown is very good. The food, service and ambience is well above the ordinary and expected. It is a REAL VALUE in that you get your money's worth and more as the prices are competitive with any of the restaurants in Hartford. Give Max Downtown a try for lunch!"
Dined on 4/30/2013
Special Features: fit for foodies, good for groups, romantic, notable wine list, special occasion
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Review 29 for Max Downtown
Overall rating
(Very Good)
4
/
5
Very good, just not Great.
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Went here for a business dinner. I ordered the Kansas City Strip steak. It came cooked to order. Big. Firm/tender, and juicy. The only problem is that the chef has a bit of a heavy hand when applying salt. Oh my. What a shame. I had a problem like this years ago at another restaurant. I learned that as soon as you taste lots of salt, use your fork to rub it off the top of the steak. Once I did that, I was able to eat my steak without issue.
Wine - I'd advise diners to pour their own wine, as the som/waiter over-pours. Not everyone drinks at the same level. With some of our dinner guests, the 'healthy' pour was money down the drain with wasted wine. MAX Downtown didn't make any friends in this regard. I was steaming."
Dined on 4/30/2013
Special Features: special occasion
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Review 30 for Max Downtown
Overall rating
(Outstanding)
5
/
5
Perfect in heart of Hartford.
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Friendly, creative, attentive, great food. We arrived for lunch early; when we left, the place was jammed with happy patrons. Good spot. Brother getting promoted and retiring from US Army after lunch. Only guy in a uniform within a sea of suits and dresses. Staff attentive and respectful. Great unexpected dessert sent him off in style."
Dined on 04/25/2013
2008
Special Features: special occasion, great for lunch
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Review 31 for Max Downtown
Overall rating
(Outstanding)
5
/
5
Max Group restaurants consistently
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Max Group restaurants consistently provide pleasurable dining experiences with excellent food and seasonal changes to the menus.
Max Downtown has a particularly smart feel to its decor and the waitstaff are knowledgeable and courteous. On this visit I was especially pleased to see that a mission of hospitality had been embraced by all staff, something that might have been slightly lacking in the past in this restaurant. Everyone on staff seemed dedicated to making the dining experience an exceptional one with the goal of pleasing the guest. The effort was not unnoticed by us. From the valet parking attendant to the front of the house to the server and backwaters, all were extraordinary. The evening was terrific and we will be back."
Max Downtown has a particularly smart feel to its decor and the waitstaff are knowledgeable and courteous. On this visit I was especially pleased to see that a mission of hospitality had been embraced by all staff, something that might have been slightly lacking in the past in this restaurant. Everyone on staff seemed dedicated to making the dining experience an exceptional one with the goal of pleasing the guest. The effort was not unnoticed by us. From the valet parking attendant to the front of the house to the server and backwaters, all were extraordinary. The evening was terrific and we will be back."
Dined on 04/25/2013
2009
Special Features: vibrant bar scene, fit for foodies, good for groups, special occasion, great for lunch
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Review 32 for Max Downtown
Overall rating
(Outstanding)
5
/
5
A Hartford Treat
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Always a treat to visit Max's Downtown. The steaks are world class, the chop salad is the finest I have ever had, and the jumbo shrimp are outstanding. I will also add that the service is always first class. Looking forward to next time."
Dined on 04/22/2013
2012
Special Features: fit for foodies, good for groups, special occasion, great for lunch, hot spot
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Review 33 for Max Downtown
Overall rating
(Outstanding)
5
/
5
We had an excellent dinner
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"We had an excellent dinner experience and our server, Maureen, was wonderful.
Thank you"
Dined on 04/20/2013
2008
Special Features: fit for foodies, notable wine list, special occasion
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Review 34 for Max Downtown
Overall rating
(Outstanding)
5
/
5
We had a wonderful time, wonderful
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"We had a wonderful time, wonderful meal and ate way too much but it was for our twentieth wedding anniversary so it was worth it!"
Dined on 04/20/2013
2007
Special Features: special occasion
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Review 35 for Max Downtown
Overall rating
(Very Good)
4
/
5
Food and service was outstanding.
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"Food and service was outstanding. Our waitress (Jade) was awesome and ensured we were well taken care of. Pace of the meal/service was excellent and steaks cooked to perfection. Only complaint was the table we were seated at was in a corner next to another large table, and it was impossible for me to leave my seat without my companion getting up and moving the table; the back of the next table's chairs were literally almost touching our table."
Dined on 04/01/2013
2005
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Review 36 for Max Downtown
Overall rating
(Outstanding)
5
/
5
Fantastic Food. The Kansas
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Fantastic Food. The Kansas City Steak, along with everything, as was everything else. The somolier made a fantastic recommendation of a Spanish red that was perfect. This was a date night for us, but we ended up having to bring our 4 month old. The staff was wonderful to him. A great night!!"
Dined on 04/15/2013
2007
Special Features: notable wine list, romantic, special occasion, hot spot
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Review 37 for Max Downtown
Overall rating
(Very Good)
4
/
5
We loved the food and the
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"We loved the food and the ambiance. Our waiter was excellent and very attentive."
Dined on 04/13/2013
2007
Special Features: fit for foodies, notable wine list, romantic, special occasion
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Review 38 for Max Downtown
Overall rating
(Outstanding)
5
/
5
I work upstairs at UHC and
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"I work upstairs at UHC and it's always a treat to go there, especially when the sales reps are in town. I love your lunches and weekday specials. I think the prices are very reasonable for a great lunch. The food is always great and ample portions. There truely is nothing you could do better.
a large menu selection for lunch."
Dined on 04/15/2013
2012
Special Features: special occasion, great for lunch
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Review 39 for Max Downtown
Overall rating
(Outstanding)
5
/
5
Fantastic dining experience
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Fantastic dining experience from the time we drove up to curbside valet, to maitre'd promptly showing us to a very nice table in the center of the dining room
Justin the wine director was very knowledgeable and offered both a white burgundy and cabernet to match our food selections
Excellent service throughout at a fair price that we and our friends truly enjoyed !"
Justin the wine director was very knowledgeable and offered both a white burgundy and cabernet to match our food selections
Excellent service throughout at a fair price that we and our friends truly enjoyed !"
Dined on 04/12/2013
2013
Special Features: vibrant bar scene, fit for foodies, neighborhood gem, notable wine list, special occasion, hot spot
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Review 40 for Max Downtown
Overall rating
(Very Good)
4
/
5
Love going to all the Max
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Love going to all the Max Restaurants. I have been going for many years and love the way they treat me and my clients."
Dined on 04/12/2013
2011
Special Features: good for groups, great for brunch, late-night find, neighborhood gem, notable wine list, romantic, special occasion, great for lunch, hot spot
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Review 41 for Max Downtown
Overall rating
(Outstanding)
5
/
5
I took a friend out to dinner
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"I took a friend out to dinner for his birthday this past week and he recommended Max Downtown so I have never been here. I've been to a few other Max Group Restaurants. We were quickly approached by our server Liz who was awesome. We started with the Ahi Tuna and Calamari---perfect. For dinner we had shrimp & scallops and Ahi Tuna. Everything was amazing!!!"
Dined on 04/09/2013
2012
Special Features: fit for foodies, notable wine list, romantic, hot spot
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Review 42 for Max Downtown
Overall rating
(Outstanding)
5
/
5
We travelled from Philadelphia
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"We travelled from Philadelphia to Hartford for an event. We decided to make reservations at Max's after some research online. We were not disappointed. The restaurant was bustling the whole time we were there. We had a 7pm reservation and were seated by 7:15. Our waiter was phenomenal...very experienced and thoroughly knowledgeable about the menu. The food exceeded our expectations from appetizers through dessert. We have eaten in many high end steakhouses and Max's was by far -- THE BEST. We had a wonderful time and dining experience. If we were ever back in Hartford...we would definitely go back again!"
Dined on 04/06/2013
2012
Special Features: fit for foodies, good for groups, neighborhood gem, notable wine list, special occasion, hot spot
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Review 43 for Max Downtown
Overall rating
(Outstanding)
5
/
5
I celebrated my birthday at
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"I celebrated my birthday at Max's and thoroughly enjoyed the food and service. My fillet was cooked to perfection!"
Dined on 04/05/2013
2008
Special Features: fit for foodies, good for groups, neighborhood gem, romantic
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Review 44 for Max Downtown
Overall rating
(Outstanding)
5
/
5
42nd Anniversary Dinner--very
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"42nd Anniversary Dinner--very nbice"
Dined on 04/06/2013
2010
Special Features: fit for foodies, notable wine list, romantic, hot spot
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Review 45 for Max Downtown
Overall rating
(Good)
3
/
5
Greeter Issues
Food
(Outstanding)
5
/
5
Service
(Poor)
1
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"I took my best friends birthday..first time for her, I went MAX group about 10 times...very crowded day.
and waited about 20 minutes even made a reservation. Normally MAX downtown, Reception people are so nice friendly & polite...this time all 3, specially one woman she was terrible...terribe outfit, it looked like come from Burger King or Dunkin...however usually , Burgr King & Dunkin staffs...more friendly than her..difinately I dont want her to work as greeter... and 2 others were poor services as well including the manager..."
Dined on 04/06/2013
2011
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Review 46 for Max Downtown
Overall rating
(Very Good)
4
/
5
This place os a keeper.
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"First time to this restaurant in chain. Wife's birthday. Validated parking but I would not have know had I not called to confirm. Server was excellent but it was busy so service was slower than we like. Great choice of wine by glass. Dessert presented for birthday was excellent."
Dined on 04/06/2013
2006
Special Features: vibrant bar scene, fit for foodies, notable wine list, special occasion, hot spot
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Review 47 for Max Downtown
Overall rating
(Very Good)
4
/
5
I ordered my filet between
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"I ordered my filet between Medium and Medium rare and it came medium. We discussed in detail that I didn't want it dry and unfortunately...it was dry...which is why we went closer to medium rare vs. medium."
Dined on 04/05/2013
2011
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Review 48 for Max Downtown
Overall rating
(Outstanding)
5
/
5
Always great service and wonderful
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Always great service and wonderful food"
Dined on 04/01/2013
2011
Special Features: fit for foodies
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Review 49 for Max Downtown
Overall rating
(Outstanding)
5
/
5
Outstanding experience, not
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Outstanding experience, not only was the food fabulous, the wait staff was very helpful and attentive without being intrusive. Such a good experience, I will certainly recommend it"
Dined on 03/29/2013
2013
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Review 50 for Max Downtown
Overall rating
(Outstanding)
5
/
5
Another Great Meal At Maxs
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"If consistently great food, service and variety are marks of a fantastic restaurant Max Downtown certainly fits the bill. Living about an hour from Hartford makes it difficult to get downtown often but my birthday dinner was going to be at Max's. And as usual there was no disappointment at our table. Sure the prices are not pedestrian, but having never had a bad meal there makes up for the cost. Our table started with Oysters and a sashimi app. Both were fresh and provided an excellent start. Salads were good, and the Frenches Onion crisps were a nice addition to the wedge. The steaks were perfect, and the lamb tenderloin a special treat. The special dessert, banana crepe brule was awesome. Already looking forward to my next trip."
Dined on 03/29/2013
2010
Special Features: vibrant bar scene, fit for foodies, notable wine list, special occasion
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