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The Terrace Room Reviews List

The Terrace Room

The Terrace Room offers fine cuisine in an atmosphere of classic elegance and historical ambience. Conveniently located in the renowned Omni William Penn Hotel in the heart of downtown Pittsburgh, the Terrace Room is close to all that Pittsburgh offers. Regarded for decades as one of Pittsburgh's most historic dining rooms, this traditional restaurant is perfect for a casual luncheon with friends or business associates, a family celebration, or an intimate dinner. The menu is diverse, and offers pelntiful selections prepared with fresh local ingredients that speak to our Chef's personality and creativity. Enjoy a variety of fine sustainable seafood, steaks, and other daily features served with an extra helping of warm hospitality!
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57 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
4.1 / 5
(Outstanding) 4.1 / 5
(57 Reviews)
Open Ratings Snapshot
Rating Breakdown 57 reviews
5 stars
(22)
4 stars
(24)
3 stars
(8)
2 stars
(3)
1 star
(0)
Food 
4.1 / 5
(Outstanding) 4.1 / 5
Service 
4 / 5
(Outstanding) 4 / 5
Ambiance 
4.4 / 5
(Outstanding) 4.4 / 5
Noise Level
1.5 / 3
Moderate
Filter Reviews By:
Diners classify this restaurant as:
  • special occasion(33)
  • romantic(18)
  • great for brunch(13)
  • great for lunch(13)
  • good for groups(11)
  • neighborhood gem(9)
The Terrace Room Reviews List
Review 1 for The Terrace Room
Overall rating 
5 / 5
(Outstanding) 5 / 5

Tasty Food, Pleasant Atmopsphere

Customer Avatar
OpenTable Diner
Dined on 5/12/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Menu offers a wide veriety, service is respectful of guests, chef is responsive to diner requests."
Dined on 5/12/2013
Special Features: great for brunch, notable wine list, great for lunch
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Review 2 for The Terrace Room
Overall rating 
4 / 5
(Very Good) 4 / 5

Classical elegance

Customer Avatar
OpenTable Diner
Dined on 5/03/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Located in a grand historic hotel of Pittsburgh. It's worth stopping by just to look at the architecture. The menu is excellent with many good items at reasonable prices for a restaurant of this quality."
Dined on 5/03/2013
Special Features: romantic, notable wine list, special occasion, kid-friendly
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Review 3 for The Terrace Room
Overall rating 
3 / 5
(Good) 3 / 5

Despite our reservation, the

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Despite our reservation, the restaurant was unprepared for us. They had a busy morning, and the hostess indicated they were running behind. We were not offered drinks while waiting for the rest of our party to arrive. The omlet station wasn't staffed when we arrived (15 minutes into brunch schedule) and they were out of french toast and waffles.
It was a graduation celebration and my niece's venue of choice. It is elegant, but I would recommend being prepared to wait."
Dined on 04/28/2013
 2005
Special Features: great for brunch, special occasion
0points
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Review 4 for The Terrace Room
Overall rating 
4 / 5
(Very Good) 4 / 5

We have been to The Terrace

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"We have been to The Terrace Room several times. The food is always very good and this time was no exception. I had braised pork with lentils and brussel sprouts that was so delicious. My husband had the filet with the most wonderful potatoes as a side dish (I stole several bites they were so good.) Nice Wine Spectator selctions in addition to the regular wine list. Service was much better than usual (it is often quite slow and spotty)--the meal was perfectly paced. Very pleased!"
Dined on 04/19/2013
 2005
0points
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Review 5 for The Terrace Room
Overall rating 
5 / 5
(Outstanding) 5 / 5

one of my all time favorite

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"one of my all time favorite restaurants in Pittsburgh!"
Dined on 04/17/2013
 2009
Special Features: good for groups, neighborhood gem, notable wine list, romantic, special occasion, scenic view, great for lunch
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Review 6 for The Terrace Room
Overall rating 
4 / 5
(Very Good) 4 / 5

Wonderful food, lousy service.

Food 
5 / 5
(Outstanding) 5 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"The Terrace Room is absolutely lovely in its decor. It's a bit overpriced, but it is in a major hotel in town, so I guess that is to be expected. We ordered the crab cakes - for $29, we were a little surprised to see only one crabcake on the dish. However, I can honestly say it was one of the best crabcakes I have ever had. I always get nervous when I hear "it's almost all crab" because that often translates to "it's really dry." Not this-mostly crab, but most and delicious.Service was lousy-20 minutes to get one glass of wine is not acceptable-waiter said he was "slammed.""
Dined on 04/06/2013
 2012
0points
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Review 7 for The Terrace Room
Overall rating 
2 / 5
(Fair) 2 / 5

The service was terrible.

Food 
4 / 5
(Very Good) 4 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"The service was terrible. I was the first customer at 5;oo Pm.
what started as good service ,but turned poorly.
Seems that that waiter had multiple tables, kitchen was slow,
understaffed is probably the best reply.
Did not get the service for the money.
"
Dined on 04/06/2013
 2013
Special Features: special occasion
0points
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Review 8 for The Terrace Room
Overall rating 
3 / 5
(Good) 3 / 5

Good food. Overpriced. Convenient

Food 
3 / 5
(Good) 3 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Good food. Overpriced. Convenient dowtown business lunch location. Service is average. Waiter never seems to come back to check on you."
Dined on 04/05/2013
 2011
0points
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Review 9 for The Terrace Room
Overall rating 
4 / 5
(Very Good) 4 / 5

Good food , small portions

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Food was very good , but portions were very small for the $$$$."
Dined on 04/05/2013
 2010
Special Features: romantic, special occasion
0points
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Review 10 for The Terrace Room
Overall rating 
3 / 5
(Good) 3 / 5

Service was extremely slow.

Food 
3 / 5
(Good) 3 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"Service was extremely slow. Food was good,not great. Dessert bar was best part. Homemade chocolate was awesome."
Dined on 03/31/2013
 2010
0points
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Review 11 for The Terrace Room
Overall rating 
4 / 5
(Very Good) 4 / 5

The Terrace Room was great

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"The Terrace Room was great for Easter Brunch. The food, service and ambiance were all very good. We wanted a nice brunch, but did not want a huge buffet. This was perfect."
Dined on 03/31/2013
 2012
Special Features: great for brunch, special occasion
0points
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Review 12 for The Terrace Room
Overall rating 
4 / 5
(Very Good) 4 / 5

a lovely setting

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Four of us, all adults, had lunch at the Terrace Room on Easter Sunday. The menu choices were very good, although if you are expecting a typical brunch menu or American-size potions, you will be disappointed. This was more European-style. The dessert bar included a crepe station and cotton candy. The only negative was that the clearing of plates was a little too aggressive. A few things were removed before I was finished with them."
Dined on 03/31/2013
 2009
Special Features: fit for foodies, romantic, special occasion
0points
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Review 13 for The Terrace Room
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dining in the Terrace Room

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Dining in the Terrace Room was not just a meal. The ambiance of the restaurant creates a feeling that the diner has traveled back to a time where elegance and romance reigned supreme. I would highly recommend the Terrace Room to friends and family who are seeking a quiet, romantic evening with fabulous food!"
Dined on 03/30/2013
 2012
Special Features: romantic, special occasion
0points
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Review 14 for The Terrace Room
Overall rating 
5 / 5
(Outstanding) 5 / 5

Plan on recommending to friends

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Plan on recommending to friends and family as a gem in the cultural district....."
Dined on 03/22/2013
 2013
Special Features: neighborhood gem, notable wine list, romantic, special occasion
0points
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Review 15 for The Terrace Room
Overall rating 
4 / 5
(Very Good) 4 / 5

Terrace room - Repeat Customer

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Regular attender at Terrace. Dining in the lobby or in the restaurant area is a nice choice. If you are opting for "bar food" you can request a menu from Tap Room or if you know what you want from the Tap Room menu you can place an order.
This is a very popular place, so if you are in a hurry, let your server know and they can expedite for you but this place is commonly filled with business meetings that may take an hour or more.
Food is great, my favorite wings in all of Pittsburgh actually (I eat three meals a day five days a week every other week over there as I travel on business).
Terrace is our go to place if we want to do a team meeting and want to stay close."
Dined on 03/20/2013
 2011
Special Features: good for groups, great for brunch, kid-friendly, neighborhood gem, special occasion, great for lunch
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Review 16 for The Terrace Room
Overall rating 
2 / 5
(Fair) 2 / 5

I expected a 5 star experience

Food 
2 / 5
(Fair) 2 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"I expected a 5 star experience and received a 2 star. Ambience-excellent. With hardly anyone at the restaurant at 7pm we were directed to probably one of the worst tables in the room! We had to ask for a different table. The waitstaff was good. The meal was the seafood dish. Both my wife and I had it. The flavor was inconsistant. The scallops were overcooked-rubbery. I received two shrimp, my wife six."
Dined on 03/16/2013
 2013
0points
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Review 17 for The Terrace Room
Overall rating 
5 / 5
(Outstanding) 5 / 5

We have been here many times

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"We have been here many times and the food and the service make it noteable."
Dined on 03/16/2013
 2011
Special Features: fit for foodies, great for brunch, romantic, special occasion
0points
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Review 18 for The Terrace Room
Overall rating 
3 / 5
(Good) 3 / 5

Great for high-level business

Food 
2 / 5
(Fair) 2 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Great for high-level business lunches"
Dined on 03/06/2013
 2013
Special Features: good for groups, romantic, special occasion
0points
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Review 19 for The Terrace Room
Overall rating 
5 / 5
(Outstanding) 5 / 5

We celebrated our 25th Anniversary

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"We celebrated our 25th Anniversary (which I mentioned on the Open Table Reservation) and we were not disappointed. The crabcakes were excellent and my husband's steak was just right.They even surprised us with a beautifully decorated cheesecake for our special occasion.Well done!"
Dined on 02/21/2013
 2010
Special Features: special occasion
0points
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Review 20 for The Terrace Room
Overall rating 
3 / 5
(Good) 3 / 5

I was dining with business

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"I was dining with business clients. The service in the lounge outside the restaurant was very slow. The waitress forgot some items that were ordered and delivered the wrong drint to one of my customers. So, that was disappointing since this particular customer is very aware of customer service. The service in the restaurant itself was very good. The food selection was very good with some unique items. The food was delivered hot and in a reasonable amount of time."
Dined on 02/20/2013
 2011
Special Features: neighborhood gem, special occasion
0points
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Review 21 for The Terrace Room
Overall rating 
3 / 5
(Good) 3 / 5

Food is good but not great.

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"Food is good but not great. The chef should learn how to make a turkey devonshire correctly. It is after all a Pittsburgh dish. The best thing about the restaurant is the ambiance and especially the walk through the grand lobby to get there."
Dined on 02/19/2013
 2013
Special Features: good for groups, great for brunch, late-night find, neighborhood gem, romantic, special occasion, great for lunch
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Review 22 for The Terrace Room
Overall rating 
3 / 5
(Good) 3 / 5

Not Impressed

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Moderate
Moderate
"For the price, the restaurant was not impressive in any way."
Dined on 02/14/2013
 2013
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Review 23 for The Terrace Room
Overall rating 
4 / 5
(Very Good) 4 / 5

Valentine's Day Dinner

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"Service:
- Hostess was very friendly, took our coats and promptly took us to our table
- Waiter was very friendly & personable, knowledgeable about their menus and the "fine dining" service was excellent
Food:
- Appetizer: I got the carpaccio and gf got the beets appetizer. Both were good, nothing spectacular but descent
- Soups/Salads: We both got the White Asparagus Soup w/ Crabmeat....deeeelicious! Soup was served piping hot, right amount of crab meat, it was quite excellent.
- Entrees: She got the filet, I got the rack of lamb. Both cooked perfectly as requested, both were delicious.
"
Dined on 02/14/2013
 2010
Special Features: notable wine list, romantic, special occasion
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Review 24 for The Terrace Room
Overall rating 
5 / 5
(Outstanding) 5 / 5

Valentine Delivery

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Special Valentines surprise for my wife. Counted on the Terrace Room to deliver a fine dining experience and they did. Great service. Excellent food selections."
Dined on 02/14/2013
 2012
Special Features: neighborhood gem, romantic, special occasion
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Review 25 for The Terrace Room
Overall rating 
5 / 5
(Outstanding) 5 / 5

The building is beautiful

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"The building is beautiful and all of the staff are incredibly friendly and attentive. It looks to be very fancy, but several people were in jeans or sweatpants/shorts! The restaurant is in the Omni William Penn, which is an incredibly beautiful space. The food was okay."
Dined on 02/09/2013
 2011
Special Features: good for groups, special occasion
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Review 26 for The Terrace Room
Overall rating 
4 / 5
(Very Good) 4 / 5

I was pleasantly pleased with

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"I was pleasantly pleased with my lunch. Service was perfect!"
Dined on 01/17/2013
 2013
Special Features: great for lunch
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Review 27 for The Terrace Room
Overall rating 
4 / 5
(Very Good) 4 / 5

Everyone in our party was

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"Everyone in our party was happy with the food. Three of us ordered the salmon, which was cooked well and served with a delicious sauce thar was sparingly used (which was something I liked; I dislike it when my food is drowned in a heavy sauce). The grit cake was delicious. The food came quickly and the service was pleasant. And of couse the dining room is stunning. It's a lovely place for a special occasion meal."
Dined on 01/25/2013
 2012
Special Features: special occasion
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Ratings-Only Reviews for The Terrace Room
Based on the average of (30) ratings-only reviews
Overall 
4.4 / 5
(Outstanding) 4.4 / 5
3 out of 3 recommend this product
Food 
4.2 / 5
(Outstanding) 4.2 / 5
Service 
4.3 / 5
(Outstanding) 4.3 / 5
Ambiance 
4.5 / 5
(Outstanding) 4.5 / 5
Noise Level
1.5 / 3
Moderate