"The food was good but the Service is at best non responsive. We arrived at 6PM and for the first 30 minutes we had no issues. However as soon as the restaurant started to fill up it became a challenge to get the attention of our waiter. We still ended up leaving a good tip as we realized that having tables assigned all over the restaurant floor was not clearly by his choice but by management and thus we did not want to penalize him when he was trying his best. Unfortunately, while the food and presentation were good, they were not able to compensate the missing of an essential element of a pleasurable dining experience: a minimally good service. We will not be back."
Dined on 6/12/2013
2012
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"The appetizers were great: risotto was terrific, the halibut seviche was very good. The main courses (duck, bolognese, monkfish, papardelle) were all pretty good, not outstanding. The noise level (from people speaking) was unacceptable -- I couldn't even hear the person next to me."
Dined on 6/07/2013
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"Our group had a great meal until the bill came. The surprise? In addition to our alcoholic beverages we were all charged $4.50 each fit water. Not Pellegrino, not Perrier. Just plain old still table water. And with a large party, that adds up quickly. Sure, charge me for water when I don't order a drink. But if I order a $10 cocktail perhaps water should be gratis. Especially when the service charge is added on top of the extra charge for water."
Dined on 6/01/2013
Special Features: good for groups, notable wine list, neighborhood gem
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"My wife and I had a wonderful 10th anniversary dinner and truly enjoyed ourselves dining among a friendly crowd including Red Sox fans, couples and families."
Dined on 5/23/2013
Special Features: fit for foodies, good for groups, romantic, late-night find, special occasion
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"Not the best location on. Main drag, but very convenient from comply square and excellent food. Lobster crepe app was fantastic, and pastas were excellent. Would be a great place for a business dinner"
Dined on 5/17/2013
Special Features: neighborhood gem
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"Beautiful restaurant, great food and professional staff. The restaurant is a little dark (great for that romantic dinner out) so bring your flashlight to read the menu. Lamb lolli pops as an appetizer are a plus"
Dined on 5/16/2013
Special Features: fit for foodies, good for groups, notable wine list, romantic, special occasion
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"We have eaten here several times and have not been disappointed with our dining experience. The duck dish is a favorite of ours. The pasta dishes are also very good. We like the child's menu, too. Wait staff is always very attentive. Will be going back soon."
Dined on 5/14/2013
Special Features: fit for foodies, good for groups, vibrant bar scene, romantic, neighborhood gem, notable wine list, special occasion, kid-friendly
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"As noted (by others) a very nice space with a pleasant and accommodating wait staff. The food was interesting in composition and description. Portions are smallish but interiesting. Some dishes such as gnocchi were a bit bland but otherwise OK. Prices are up there but not out of keeping with the neighborhood"
Dined on 5/10/2013
Special Features: fit for foodies, good for groups, notable wine list, romantic, hot spot
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"This is the place to go if you are looking for a non-chain restaurant that can serve you great food at a great price. Lucca works well for a couple or a group. If you let ehm know what you want, they will make their effort o deliver . Visited for a wine tasting event and it was superb."
Dined on 4/10/2013
Special Features: fit for foodies, vibrant bar scene, notable wine list, late-night find, neighborhood gem
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"Food was outstanding, seated on time and were forgiving of one late in our party on a very busy Saturday night. Service would have been 5 star if they hadn't forgotten us at the beginning to get the wine order, but was attentive as soon as the food arrived. Would highly recommend made my boss AND client happy."
Dined on 5/04/2013
Special Features: fit for foodies
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"Would not recommend. Very average food at higher end price range. Rushed service - maybe due to a Saturday night. Disappointing as the restaurant has a good location and the potential to be a great dining spot."
Dined on 5/04/2013
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"The entire evening was memorable. From the minute we walked in the door, the service was tremendous. When our wine selection was not available, we were offered a better wine at the same price as the bottle originally requested. The appetizers and entrees were outstanding. Dessert was also delicious.
We were going to the Symphony and had valeted our car when we arrived for our 5:30 reservation. We mentioned the symphony. When we returned to retrieve our car at 10:30, it was parked right at the front door waiting for us. This is the height of fine service!"
Dined on 5/04/2013
Special Features: fit for foodies, special occasion
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"This is the best restaurant withing a reasonable walk for most folks from Symphony or Jordan Hall. It's not so good that I would go there otherwise, but it is good enough to enjoy once one is there. On this particular occasion, my date was late, and phoned the restaurant to report she would be, and the staff was quite solicitous both before and after she arrived."
Dined on 5/03/2013
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"Lucca Back Bay Provided an excellent meal with excellent service. We were able to enjoy our evening and still be on time for our Pops Concert at my husband's alma mater Northeastern University. Thank you again."
Dined on 5/02/2013
Special Features: notable wine list, romantic, late-night find, neighborhood gem, special occasion
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"Food was excellent. Our party of 4 all had delicious meals. We shared appetizers. The calamari was very tasty. All of our entrees were wonderful (scallops, gnocchi with rabbit, duck and paparadelle pasta). We shared 2 desserts, pane cotta and flourless chocolate cake. We would recommend both. Very nice atmosphere. The service was a tad slow, but we were no in a rush so we didn't mind waiting a bit."
Dined on 04/27/2013
2007
Special Features: fit for foodies, good for groups, neighborhood gem, notable wine list, special occasion
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"Visiting from out of town and recommended by hotel concierge. Enjoyed very much after meeting up with relatives from CA. Original in North End but this did not dissappoint at all."
Dined on 04/27/2013
2005
Special Features: fit for foodies
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"We went to Lucca prior to the symphony last week. We are intense foodies and dine out at least 4 times a week. Our initial service was a little strange and one of my companions thought that it was possible that our waitress had a fight with her boyfriend before the shift. I have to say she did turn into a very good waitress. My distress came when we got the bill and I realized that we had paid $4.50 a bottle for water they carbonated on site. The serving staff liberally refilled our glasses whenever they were empty and we without any knowledge of the charge just nodded our heads and thanked them profusely. I have been to many restaurants lately who give you the option of sparkling or still at no charge. The pasta was great."
Dined on 04/25/2013
2012
Special Features: fit for foodies, notable wine list
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"We arrived early for several reasons and were told that the Symphony patrons finishing and we would be sequenced. However, we were seated almost immediately and drink orders were taken, no menus provided.
We were fine with waiting and eventually received menus and orders taken. There was a woman from reception who at one point came by to ask how things were and I mentioned that the waiter was very late delivering one of our appetizers. She took action immediately and from that point forward she ensured that everything worked like clockwork, she was unbelievable and made the experience Very Good."
Dined on 04/24/2013
2009
Special Features: good for groups
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"A wonderful food experience with attentive service without being rushed. Restaurant can be loud with a busy bar during the rush hour or downtown event. Will definitely return."
Dined on 04/20/2013
2011
Special Features: vibrant bar scene, fit for foodies, neighborhood gem, notable wine list
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"Overall, liked the restaurant for pre-symphony dinner. Service was great - our waiter was attentive, but not overwhelming and really nice. Antipasto was a little thin, but the entrees were uniformly good and well-presented. Restaurant was about 2/3 full and the noise level was manageable."
Dined on 04/20/2013
2004
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"Beautiful place with really friendly and knowledgable staff. Service was attentive and very efficient without being rushed (which I hate). Portions are generous and food was cooked as requested - both of us finished our plates. Highly recommend if you are going to Sypmphony Hall which is only a few blocks away."
Dined on 04/07/2013
2004
Special Features: good for groups, special occasion
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"This was an all around good experience. I had a suitcase which they very nicely put in the coat room. I was early for our reservation, the bartender was very friendly. The location is great, food was very good. We will definitely return."
Dined on 04/02/2013
2007
Special Features: fit for foodies, good for groups, neighborhood gem
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"We dined on a Saturday night and were informed that they were extending Boston Restaurant week so our menu was limited. We had dined at this restaurant before and were extremely pleased with the service and food - not so this time. All of our entrees were disappointing to be kind. With so many other choices in Boston, we won't be back."
Dined on 03/30/2013
2008
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"There was very little choice for vegetarians and desserts even though it was fixed price menu for restaurant week. Our waiter was not friendly. Most items had an additional charge over fixed price for week. It cost us more more then if we had gone during non restaurant week as we wouldn't have ordered dessert or possible some appetizers. Unfortunately we would not go back."
Dined on 03/24/2013
2010
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"Was disappointed with the menu. Unaware it was restaurant week so this may have played a role. My wife also has dairy issues which did not help. Overall did not feel we received "value" as the menu is pricey."
Special Features: good for groups
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"I have been to Lucca many times and it is never a disappointment. We are always greeted warmly and the servers are friendly and helpful. The menu is interesting and varied and my favorite is the scallop dish...the best I have ever had. I will continue to frequent Lucca and recommend to friends."
Dined on 03/16/2013
2006
Special Features: late-night find, neighborhood gem, special occasion, great for lunch
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"Great metropolitan atmosphere. Not crowded. Gave plenty of time to chat with guests without being rushed. Quiet enough to be able to hold conversations. The dinners were very good, with very good presentation. I've been there 3 times with different guests, always pleased with the experience, never disappointed."
Dined on 02/16/2013
2012
Special Features: vibrant bar scene, fit for foodies, neighborhood gem, notable wine list, romantic, special occasion
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"My husband and I enjoyed a delicious meal in a romantic setting. The interior had high ceilings, soft lighting, and sufficient space between tables which created a feeling of privacy. Definitely will return here."
Dined on 02/16/2013
2013
Special Features: fit for foodies, romantic, special occasion
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"Although the night started with a glitch (it happens),
We arrived 17 min late and almost lost a table (despite confirming earlier) and some flat bubbly. Everyone reacted and made for a really great night. Delicious food, superb service and a nice ambiance,
Thank you!"
Dined on 02/16/2013
2009
Special Features: vibrant bar scene, fit for foodies, good for groups, neighborhood gem, notable wine list, romantic, special occasion, hot spot
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