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Francesca's Passaggio Reviews List

Francesca's Passaggio

Francesca’s Passaggio is the 14th addition to The Francesca's Restaurant Group. Francesca’s Passaggio features the traditional Francesca’s concept of zesty, earthy cuisine from Rome and the surrounding areas of Tuscany, Umbria and Lazio. Francesca’s Passaggio encourages the lively art of dining with a contemporary, casually sophisticated trattoria ambiance, simple rustic cooking, friendly service and fair prices.

About The Francesca’s Restaurant Group: Founded in 1992 by Restaurateur Scott Harris, Francesca’s Restaurant Group has grown from a small, welcoming Italian restaurant on Chicago’s North Clark Street to a restaurant group of three concepts across 33 locations and four states. Based in Chicago, Francesca’s Restaurant Group currently owns and operates 23 Francesca’s Restaurants, five Davanti Enoteca, and five Glazed and Infused locations.
See more Francesca's Passaggio details
457 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
4.3 / 5
(Outstanding) 4.3 / 5
(457 Reviews)
Open Ratings Snapshot
Rating Breakdown 457 reviews
5 stars
(228)
4 stars
(172)
3 stars
(38)
2 stars
(13)
1 star
(6)
Food 
4.4 / 5
(Outstanding) 4.4 / 5
Service 
4.3 / 5
(Outstanding) 4.3 / 5
Ambiance 
4.1 / 5
(Outstanding) 4.1 / 5
Noise Level
2 / 3
Energetic
Value 
4.2 / 5
(Outstanding) 4.2 / 5
Filter Reviews By:
Diners classify this restaurant as:
  • neighborhood gem(164)
  • good for groups(156)
  • special occasion(152)
  • fit for foodies(133)
  • great for lunch(90)
  • kid-friendly(89)
Francesca's Passaggio Reviews List
Review 1 for Francesca's Passaggio
Overall rating 
4 / 5
(Very Good) 4 / 5

Great service prior to a dance event. Thanks.

Customer Avatar
OpenTable Diner Since
Dined on 2/05/2016
 2005
Dined on 2/05/2016
 2005
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
Dined on 2/05/2016
 2005
Special Features: neighborhood gem, good for groups
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Review 2 for Francesca's Passaggio
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 2/04/2016
 2004
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Review 3 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 2/06/2016
 2013
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Review 4 for Francesca's Passaggio
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 2/06/2016
 2009
Dined on 2/06/2016
 2009
Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Dined on 2/06/2016
 2009
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Review 5 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 2/05/2016
 2010
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Review 6 for Francesca's Passaggio
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
Dined on 2/06/2016
 2005
Special Features: good for groups, kid-friendly
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Review 7 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 2/06/2016
 2015
Dined on 2/06/2016
 2015
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 2/06/2016
 2015
Special Features: neighborhood gem, special occasion
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Review 8 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 2/05/2016
 2015
Dined on 2/05/2016
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
"Food & service was great. Noise level high."
Dined on 2/05/2016
 2015
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Review 9 for Francesca's Passaggio
Overall rating 
3 / 5
(Good) 3 / 5

Customer Avatar
OpenTable Diner Since
Dined on 2/05/2016
 2012
Dined on 2/05/2016
 2012
Food 
2 / 5
(Fair) 2 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Service was great but the sauces for the pasta dishes was average at best."
Dined on 2/05/2016
 2012
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Review 10 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/04/2016
 2009
Dined on 1/04/2016
 2009
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 1/04/2016
 2009
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Review 11 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 2/06/2016
 2007
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Review 12 for Francesca's Passaggio
Overall rating 
3 / 5
(Good) 3 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/23/2016
 2012
Dined on 1/23/2016
 2012
Food 
3 / 5
(Good) 3 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Dined on 1/23/2016
 2012
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Review 13 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 2/01/2016
 2015
Dined on 2/01/2016
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 2/01/2016
 2015
Special Features: neighborhood gem, great for lunch, special occasion, fit for foodies
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Review 14 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 1/31/2016
 2010
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Review 15 for Francesca's Passaggio
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/30/2016
 2009
Dined on 1/30/2016
 2009
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Energetic
Energetic
Value 
3 / 5
(Good) 3 / 5
Dined on 1/30/2016
 2009
Special Features: good for groups, great for lunch, special occasion
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Review 16 for Francesca's Passaggio
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/30/2016
 2015
Dined on 1/30/2016
 2015
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Energetic
Energetic
Value 
2 / 5
(Fair) 2 / 5
Dined on 1/30/2016
 2015
Special Features: good for groups, special occasion, notable wine list, fit for foodies
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Review 17 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

Don't think I have ever had a bad meal here.

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 1/29/2016
 2003
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Review 18 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 1/29/2016
 2010
Special Features: romantic, great for outdoor dining, kid-friendly
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Review 19 for Francesca's Passaggio
Overall rating 
4 / 5
(Very Good) 4 / 5

OpenTable Diner Since
Dined on 1/29/2016
 2009
Dined on 1/29/2016
 2009
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 1/29/2016
 2009
Special Features: kid-friendly
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Review 20 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/29/2016
 2016
Dined on 1/29/2016
 2016
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 1/29/2016
 2016
Special Features: romantic, great for brunch, great for lunch, notable wine list
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Review 21 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

OpenTable Diner Since
Dined on 1/31/2016
 2015
Dined on 1/31/2016
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 1/31/2016
 2015
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Review 22 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
4 / 3
Energetic
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 1/27/2016
 2012
Special Features: neighborhood gem, good for groups, great for lunch, fit for foodies
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Review 23 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

Without question, this is our favorite restaurant

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
"The food, wine, and service is consistently awesome. We know we can count on Francescas for a great dining experience, every time."
Dined on 1/27/2016
 2014
Special Features: romantic, neighborhood gem, good for groups, hot spot, special occasion, great for outdoor dining, fit for foodies
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Review 24 for Francesca's Passaggio
Overall rating 
2 / 5
(Fair) 2 / 5

Dined on 1/22/2016
 2011
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Review 25 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 1/22/2016
 2010
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Review 26 for Francesca's Passaggio
Overall rating 
2 / 5
(Fair) 2 / 5

Noisy and very rushed

Food 
3 / 5
(Good) 3 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Energetic
Energetic
Value 
2 / 5
(Fair) 2 / 5
"Met up with friends whom we hadn't seen in a while. It was hard to hear each other as it was very noisy. Most disappointing though was the wait staff; they rushed us to place orders and constantly came by to see if they could clear dishes. Pork loin was dry. Not going back any time soon!"
Dined on 1/23/2016
 2011
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Review 27 for Francesca's Passaggio
Overall rating 
4 / 5
(Very Good) 4 / 5

OpenTable Diner Since
Dined on 1/23/2016
 2013
Dined on 1/23/2016
 2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 1/23/2016
 2013
Special Features: good for groups, special occasion, notable wine list, fit for foodies
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Review 28 for Francesca's Passaggio
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 1/21/2016
 2007
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Review 29 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

Everything was awesome.

Customer Avatar
OpenTable Diner Since
Dined on 1/22/2016
 2008
Dined on 1/22/2016
 2008
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
"Love this place. Great service. Great food. GREAT, GREAT, GREAT!!"
Dined on 1/22/2016
 2008
Special Features: romantic, neighborhood gem, good for groups, great for lunch, special occasion, notable wine list, kid-friendly
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Review 30 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 1/22/2016
 2011
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Review 31 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 1/22/2016
 2013
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Review 32 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/22/2016
 2008
Dined on 1/22/2016
 2008
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Great food. Great staff. Really fun place!!!"
Dined on 1/22/2016
 2008
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Review 33 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 1/14/2016
 2010
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Review 34 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

OpenTable Diner Since
Dined on 1/16/2016
 2009
Dined on 1/16/2016
 2009
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"Always a great place to eat at. Love the food and our server Sheila was outstanding . Will go back soon."
Dined on 1/16/2016
 2009
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Review 35 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/16/2016
 2014
Dined on 1/16/2016
 2014
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 1/16/2016
 2014
Special Features: neighborhood gem, special occasion, notable wine list, great for outdoor dining, fit for foodies
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Review 36 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 1/14/2016
 2012
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Review 37 for Francesca's Passaggio
Overall rating 
2 / 5
(Fair) 2 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/16/2016
 2013
Dined on 1/16/2016
 2013
Food 
2 / 5
(Fair) 2 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
Value 
3 / 5
(Good) 3 / 5
Dined on 1/16/2016
 2013
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Review 38 for Francesca's Passaggio
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/16/2016
 2015
Dined on 1/16/2016
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Dined on 1/16/2016
 2015
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Review 39 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

OpenTable Diner Since
Dined on 1/13/2016
 2011
Dined on 1/13/2016
 2011
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 1/13/2016
 2011
Special Features: romantic, neighborhood gem, good for groups, great for lunch, special occasion, notable wine list, great for outdoor dining, fit for foodies
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Review 40 for Francesca's Passaggio
Overall rating 
1 / 5
(Poor) 1 / 5

Poor Service

Customer Avatar
OpenTable Diner Since
Dined on 1/16/2016
 2008
Dined on 1/16/2016
 2008
Food 
3 / 5
(Good) 3 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
Value 
3 / 5
(Good) 3 / 5
"1/16/16 6:45 reservation - Arrived timely and were seated - Edie introduced himself as waiter. Ordered cocktails - and Carpacio and Pizza with egg - drinks arrived ok, apppetizers arrived 1 hour later 7:45. I told Edie we were not happy with timing. We ate, food was fine, appetizer plates not cleared nor water glasses refilled. Ed said problem in back, I told him he was better to tell us and ask what he could bring us while we waited. Dinner finally arrived at 8:20 (6:45 reservation) - Spinach Ravioli had to be returned to be warmed - egg noodles with cream sauce were so cold they were gelatinous but our guest was hungry (took most of it home) ... no cheese brought to table. Overall very poor service. Heat and air were clicking on and off - so hot then cold. Bill finally arrived, I had to go find Edie to ring out - he was standing against wait service area...... we live White Eagle so neighborhoody for us - our guests who had never been to this Francesca's will most likely never return. Poor, poor service - very disappointed."
Dined on 1/16/2016
 2008
Special Features: neighborhood gem, great for brunch, great for outdoor dining
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Review 41 for Francesca's Passaggio
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
Dined on 1/16/2016
 2010
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Review 42 for Francesca's Passaggio
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 1/08/2016
 2005
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Review 43 for Francesca's Passaggio
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
Dined on 1/15/2016
 2008
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Review 44 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 1/13/2016
 2011
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Review 45 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 1/09/2016
 2006
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Review 46 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

OpenTable Diner Since
Dined on 1/09/2016
 2007
Dined on 1/09/2016
 2007
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 1/09/2016
 2007
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Review 47 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

OpenTable Diner Since
Dined on 1/09/2016
 2006
Dined on 1/09/2016
 2006
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 1/09/2016
 2006
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Review 48 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 1/10/2016
 2008
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Review 49 for Francesca's Passaggio
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 1/08/2016
 2006
Special Features: neighborhood gem, good for groups, special occasion, vibrant bar scene, great for outdoor dining, kid-friendly
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Review 50 for Francesca's Passaggio
Overall rating 
3 / 5
(Good) 3 / 5

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OpenTable Diner Since
Dined on 1/08/2016
 2016
Dined on 1/08/2016
 2016
Food 
3 / 5
(Good) 3 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 1/08/2016
 2016
0points
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