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Primo Reviews List

Primo

Primo specializes in Italian cuisine with an emphasis on fresh ingredients, an outstanding wine list and exceptional service. The restaurant features on-site organic gardens. Located at the JW Marriott Orlando, Grande Lakes with a captivating view of a tropical paradise and Greg Norman designed golf course, you will enjoy the Primo experience.
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176 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
4.4 / 5
(Outstanding) 4.4 / 5
(176 Reviews)
Open Ratings Snapshot
Rating Breakdown 176 reviews
5 stars
(107)
4 stars
(44)
3 stars
(12)
2 stars
(11)
1 star
(2)
Food 
4.3 / 5
(Outstanding) 4.3 / 5
Service 
4.5 / 5
(Outstanding) 4.5 / 5
Ambiance 
4.4 / 5
(Outstanding) 4.4 / 5
Noise Level
2 / 3
Moderate
Value 
3.5 / 5
(Very Good) 3.5 / 5
Filter Reviews By:
Diners classify this restaurant as:
  • fit for foodies(90)
  • special occasion(88)
  • romantic(67)
  • notable wine list(55)
  • good for groups(43)
  • kid-friendly(12)
Primo Reviews List
Review 1 for Primo
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Dined on 2/06/2016
 2006
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Review 2 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 2/04/2016
 2013
Dined on 2/04/2016
 2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Dined on 2/04/2016
 2013
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Review 3 for Primo
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/31/2016
 2011
Dined on 1/31/2016
 2011
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 1/31/2016
 2011
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Review 4 for Primo
Overall rating 
1 / 5
(Poor) 1 / 5

Food 
1 / 5
(Poor) 1 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Quiet
Quiet
Dined on 2/02/2016
 2006
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Review 5 for Primo
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Dined on 1/09/2016
 2006
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Review 6 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"Wonderful service from Michelle."
Dined on 1/30/2016
 2008
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Review 7 for Primo
Overall rating 
4 / 5
(Very Good) 4 / 5

new restaurant

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
Value 
4 / 5
(Very Good) 4 / 5
"this new restaurant has a good start: good food, very good ambiance, happy hour
the service a little bit slow but in average it is a very good restaurant. we will return for sure
"
Dined on 12/18/2015
 2011
Special Features: romantic, neighborhood gem, good for groups, hot spot, special occasion, vibrant bar scene, fit for foodies, kid-friendly
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Review 8 for Primo
Overall rating 
2 / 5
(Fair) 2 / 5

Food 
1 / 5
(Poor) 1 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
4 / 3
Energetic
Value 
1 / 5
(Poor) 1 / 5
Dined on 1/28/2016
 2004
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Review 9 for Primo
Overall rating 
3 / 5
(Good) 3 / 5

Not a good experience

Food 
2 / 5
(Fair) 2 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
1 / 5
(Poor) 1 / 5
Dined on 1/24/2016
 2011
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Review 10 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great restaurant

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
"Love the night at this restaurant. The food was excellent and the service superb. Great for special occasion of for business."
Dined on 1/21/2016
 2012
Special Features: romantic, special occasion, vibrant bar scene
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Review 11 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great food, top notch service!

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
"From the moment you walk in, you know this meal will be special. I eat in a lot of great restaurants with clients and this has become one of my favorites. The servers are so knowledgeable about the food, the wine, where it is sourced. Promos is impressive."
Dined on 1/20/2016
 2016
Special Features: good for groups, scenic view, notable wine list
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Review 12 for Primo
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/16/2016
 2015
Dined on 1/16/2016
 2015
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Value 
3 / 5
(Good) 3 / 5
Dined on 1/16/2016
 2015
Special Features: late-night find
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Review 13 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/14/2016
 2015
Dined on 1/14/2016
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
4 / 3
Energetic
Value 
4 / 5
(Very Good) 4 / 5
Dined on 1/14/2016
 2015
Special Features: romantic, scenic view, special occasion
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Review 14 for Primo
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 1/15/2016
 2005
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Review 15 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/10/2016
 2007
Dined on 1/10/2016
 2007
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 1/10/2016
 2007
Special Features: romantic, good for groups, special occasion, notable wine list, late-night find
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Review 16 for Primo
Overall rating 
1 / 5
(Poor) 1 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/08/2016
 2013
Dined on 1/08/2016
 2013
Food 
1 / 5
(Poor) 1 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
1 / 5
(Poor) 1 / 5
"We had a family reunion at this restaurant and it was incredible . Came back really looking forward to having another great meal only to be grievously disappointed . The restaurant was empty and they put us all the way in the back . It was so cold we had to ask to be seated elsewhere. When our meal arrived all four of us where so dissapoint with our meal we chose to leave and eat elsewhere . I felt bad for our waitress because she was really wonderful and she felt terrible . I would not recommend this restaurant to anyone ."
Dined on 1/08/2016
 2013
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Review 17 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 1/02/2016
 2011
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Review 18 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/01/2016
 2012
Dined on 1/01/2016
 2012
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Dined on 1/01/2016
 2012
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Review 19 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 12/24/2015
 2005
Special Features: romantic, good for groups, special occasion, notable wine list, fit for foodies
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Review 20 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
Dined on 12/19/2015
 2012
Special Features: romantic, special occasion
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Review 21 for Primo
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 12/21/2015
 2006
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Review 22 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Exceptional tastes and quality!

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 12/15/2015
 2015
Special Features: romantic, neighborhood gem, special occasion, notable wine list, fit for foodies, late-night find
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Review 23 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 12/15/2015
 2005
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Review 24 for Primo
Overall rating 
2 / 5
(Fair) 2 / 5

Primo is anything but

Food 
2 / 5
(Fair) 2 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"After hearing about this restaurant from the wine sommelier at the nearby Norman's Restaurant and being told the chef was one of the best along the entire East coast of the US, we were really expecting a great quality Italian meal.
Not so.
The one savior for the entire evening was a wonderful Litorai Pinot Noir wine which was to be expected.
As an appetizer, I had no choice except for the pizza of the day. The toppings were nice - caramelized onions, a little blue cheese, sweet squash (Acorn?), and smoky pancetta chunks on a cheese pizza, BUT the crust was pretty flavorless and cracker like. It would have been much nicer on a soft bubbly Napolese dough.
We both had the kale version of Oysters Rockefella - these were nice (should have made the entire dinner out of these!!).
The main entree was a stuffed ravioli in a very bland and watery squash sauce. The pasta way too tough, way too thick, and almost dried out (no - they were not el dante). It was almost like they were left overs.
OVERALL - extremely disappointing.
One strike and you are out - we will never go back to this restaurant.
"
Dined on 12/13/2015
 2007
Special Features: notable wine list
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Review 25 for Primo
Overall rating 
2 / 5
(Fair) 2 / 5

Poo service, food just OK

Customer Avatar
OpenTable Diner Since
Dined on 12/12/2015
 2015
Dined on 12/12/2015
 2015
Food 
2 / 5
(Fair) 2 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
"The service was extremely slow. The food was OK at best but certainly not worth the price. It took forever to get a glass of wine and the server did not check back frequently enough."
Dined on 12/12/2015
 2015
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Review 26 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 12/13/2015
 2006
Dined on 12/13/2015
 2006
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 12/13/2015
 2006
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Review 27 for Primo
Overall rating 
2 / 5
(Fair) 2 / 5

Our meal was extremely poor.

Food 
1 / 5
(Poor) 1 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
Dined on 12/10/2015
 2015
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Review 28 for Primo
Overall rating 
3 / 5
(Good) 3 / 5

Customer Avatar
OpenTable Diner Since
Dined on 12/09/2015
 2015
Dined on 12/09/2015
 2015
Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Dined on 12/09/2015
 2015
Special Features: good for groups, late-night find
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Review 29 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 12/09/2015
 2014
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Review 30 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 12/03/2015
 2008
Special Features: notable wine list, fit for foodies
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Review 31 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 12/03/2015
 2011
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Review 32 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Always excellent. The the pork dish is exceptional"
Dined on 11/29/2015
 2007
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Review 33 for Primo
Overall rating 
3 / 5
(Good) 3 / 5

wasn't quite what we expected. bit disappointing.

Customer Avatar
OpenTable Diner Since
Dined on 11/28/2015
 2015
Dined on 11/28/2015
 2015
Food 
3 / 5
(Good) 3 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
Dined on 11/28/2015
 2015
Special Features: good for groups
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Review 34 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 11/26/2015
 2010
Dined on 11/26/2015
 2010
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Dined on 11/26/2015
 2010
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Review 35 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 11/26/2015
 2015
Dined on 11/26/2015
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 11/26/2015
 2015
Special Features: good for groups, great for brunch, hot spot, great for lunch, vibrant bar scene, fit for foodies, kid-friendly
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Review 36 for Primo
Overall rating 
2 / 5
(Fair) 2 / 5

OpenTable Diner Since
Dined on 11/28/2015
 2009
Dined on 11/28/2015
 2009
Food 
1 / 5
(Poor) 1 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
4 / 3
Energetic
"Our two entrees were very poor. Their "signature" Saltimbocca proferred chewy veal, over-salted sauce and their pastas were sub-optimal. Happy to pay for quality, here we paid for cheap Italian mass-restaurant standards.
Service was great, it must be said - they dealt very well with our two children and the waiter was excellent. That alone doesn't make up for a 3x markup on wine."
Dined on 11/28/2015
 2009
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Review 37 for Primo
Overall rating 
4 / 5
(Very Good) 4 / 5

Good Italian Food!

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"We had dinner at Primo. Good italian food and overall good service. Located in the Marriot at Grande Lakes a walk-thru from the Ritz Carlton. Worth a try if in the neighborhood."
Dined on 11/25/2015
 2007
Special Features: good for groups, fit for foodies, kid-friendly
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Review 38 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 11/21/2015
 2010
Special Features: special occasion, fit for foodies
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Review 39 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 11/21/2015
 2012
Special Features: romantic, good for groups, special occasion, vibrant bar scene, notable wine list, fit for foodies
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Review 40 for Primo
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 11/19/2015
 2012
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Review 41 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Dined on 11/15/2015
 2009
Special Features: notable wine list, fit for foodies
0points
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Review 42 for Primo
Overall rating 
3 / 5
(Good) 3 / 5

Food 
2 / 5
(Fair) 2 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Dined on 11/13/2015
 2010
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Review 43 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 11/14/2015
 2005
Special Features: romantic, special occasion, notable wine list, fit for foodies
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Review 44 for Primo
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 11/16/2015
 2012
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Review 45 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Dined on 11/07/2015
 2010
Special Features: romantic, neighborhood gem, special occasion, notable wine list, fit for foodies
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Review 46 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Traveling from out of town, family recommended.

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"From the moment we entered the restaurant, we were enticed. It is located inside a Marriott Hotel, and it is definitely worth going regardless if you are a guest there.
The staff was very knowlegeable and helpful with answering questions regarding one of our guests dietary needs. The wine list is extensive and beer is brewed on site. They have a garden on the grounds as well, where the vegetables and herbs are grown.
It was a delightful evening for the 5 of us. It came highly recommended by two local family members. We were not disappointed. It's pricey, but worth it.
"
Dined on 11/05/2015
 2010
Special Features: good for groups, special occasion, notable wine list, fit for foodies
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Review 47 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

OpenTable Diner Since
Dined on 10/31/2015
 2007
Dined on 10/31/2015
 2007
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 10/31/2015
 2007
Special Features: romantic, special occasion, notable wine list, fit for foodies
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Review 48 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

SPECIAL NIGHT

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"WE CELEBRATED THE OPENING OF NEW BUSINESS IN ORLANDO AREA AND THE GROUP VISITED PRIMO FOR THIS OCASSION...THE AMBIENCE, THE SERVICE, THE WINE AND (OF COURSE!) THE FOOD WAS OUTSTANDING!!!! I'LL RECOMMEND THIS SPECTACULAR PALLADAR TO MY FRIENDS AND IN SHORT TIME I EXPECT TO VISIT IT AGAIN!!!!"
Dined on 10/31/2015
 2012
Special Features: good for groups, special occasion, notable wine list
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Review 49 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Dined on 10/21/2015
 2005
Special Features: romantic, special occasion, vibrant bar scene, notable wine list, fit for foodies
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Review 50 for Primo
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 10/26/2015
 2015
Dined on 10/26/2015
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Dined on 10/26/2015
 2015
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