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J&G Steakhouse Scottsdale at The Phoenician Reviews List

J&G Steakhouse Scottsdale at The Phoenician

J&G Steakhouse offers a sophisticated collection of steakhouse classics as interpreted by Michelin starred chef, Jean-Georges Vongerichten. Located atop the world famous Phoenician Resort, the restaurant is draped in a rich palate of purple and gold with a modern, stylish flair. Diners will enjoy dramatic sunsets and views of the Valley while dining on premium meats and a global selection of fish. The bill of fare is complimented by fresh, local ingredients and worldly spices and is masterfully executed by Chef de Cuisine Jacques Qualin.
See more J&G Steakhouse Scottsdale at The Phoenician details
409 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
4.4 / 5
(Outstanding) 4.4 / 5
(409 Reviews)
Open Ratings Snapshot
Rating Breakdown 409 reviews
5 stars
(257)
4 stars
(93)
3 stars
(33)
2 stars
(14)
1 star
(12)
Food 
4.4 / 5
(Outstanding) 4.4 / 5
Service 
4.3 / 5
(Outstanding) 4.3 / 5
Ambiance 
4.6 / 5
(Outstanding) 4.6 / 5
Noise Level
1.9 / 3
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Filter Reviews By:
Diners classify this restaurant as:
  • scenic view(283)
  • special occasion(249)
  • romantic(234)
  • fit for foodies(139)
  • notable wine list(139)
  • great for outdoor dining(112)
J&G Steakhouse Scottsdale at The Phoenician Reviews List
Review 1 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 2/01/2016
 2012
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Review 2 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
3 / 5
(Good) 3 / 5

Customer Avatar
OpenTable Diner Since
Dined on 2/06/2016
 2010
Dined on 2/06/2016
 2010
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
2 / 5
(Fair) 2 / 5
"Good Food and Service buy WAY overpriced for what you get."
Dined on 2/06/2016
 2010
Special Features: romantic, special occasion
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Review 3 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great View, Steaks, and Wine

OpenTable Diner Since
Dined on 2/06/2016
 2009
Dined on 2/06/2016
 2009
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
"My son and I visited J&G Steakhouse on Saturday evening. We were promptly seated outside overlooking the empty pool area and enjoyed the incredible views of Phoenix/Scottsdale and an outstanding sunset.
We enjoyed the soups (squash & french onion), shared their fantastic risotto as a middle course, then enjoyed absolutely tasty 12 oz bone in filets. Desert and drinks followed - amazing dinner.
The service was excellent and we were not hurried at all; the staff achieved the right balance of attentiveness leaving us alone. The wine list is extensive, by the glass, half bottle, or varietals from all over the world.
If you're in Phoenix and the weather permits, dine outside for a fantastic experience."
Dined on 2/06/2016
 2009
Special Features: scenic view, special occasion, notable wine list, great for outdoor dining
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Review 4 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 2/05/2016
 2012
Dined on 2/05/2016
 2012
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 2/05/2016
 2012
Special Features: romantic, scenic view, special occasion, notable wine list, great for outdoor dining
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Review 5 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great food with a view

Customer Avatar
OpenTable Diner Since
Dined on 11/26/2015
 2010
Dined on 11/26/2015
 2010
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
"This is our go-to restaurant for special occasions, especially Thanksgiving and Christmas. Anyone I want to impress with the beauty of our city while dining on exceptional food, I take here."
Dined on 11/26/2015
 2010
Special Features: romantic, good for groups, great for brunch, scenic view, special occasion, fit for foodies
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Review 6 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/30/2016
 2016
Dined on 1/30/2016
 2016
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
Dined on 1/30/2016
 2016
Special Features: special occasion
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Review 7 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
Value 
3 / 5
(Good) 3 / 5
Dined on 2/01/2016
 2012
Special Features: scenic view, vibrant bar scene
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Review 8 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 2/03/2016
 2011
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Review 9 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 8/08/2015
 2011
Dined on 8/08/2015
 2011
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Dined on 8/08/2015
 2011
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Review 10 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 1/30/2016
 2011
Special Features: romantic, neighborhood gem, good for groups, hot spot, notable wine list, fit for foodies, late-night find
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Review 11 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
4 / 5
(Very Good) 4 / 5

Excellent steakhouse, but not a "destination"

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
Value 
3 / 5
(Good) 3 / 5
"This is a fine steakhouse operating at a level similar to that of the prestige franchises found in most major US cities. With that perspective, it is neither more nor less of the experience that is obtainable in many other locations. The Phoenician hotel in which the restaurant resides is correctly considered a "destination", worthy of a long trip; in my view, the same cannot be said for J&G. It's perfect for hotel guests who want this kind of predictable meal, but less so for those with more adventure in mind."
Dined on 1/29/2016
 2001
Special Features: romantic, good for groups, hot spot, scenic view, special occasion, vibrant bar scene, notable wine list, great for outdoor dining, fit for foodies
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Review 12 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

OpenTable Diner Since
Dined on 1/28/2016
 2013
Dined on 1/28/2016
 2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Dined on 1/28/2016
 2013
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Review 13 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/27/2016
 2014
Dined on 1/27/2016
 2014
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 1/27/2016
 2014
Special Features: romantic, special occasion
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Review 14 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 1/29/2016
 2011
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Review 15 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
4 / 5
(Very Good) 4 / 5

Much better on my second visit

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
3 / 5
(Good) 3 / 5
"Had reservations...when they called to confirm I requested a quiet table or booth. The young woman was so pleasant and When we arrived she bent over to offer us the perfect seating. It continued from there. Service was greAt...my out of town guests were thrilled and impressed. The Dover Sole was one choice and perfect. Another choice was the tasting menu, which was also a hit. We sat outside and the ambiance was perfect."
Dined on 1/23/2016
 2011
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Review 16 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
"We eat here fairly often and always enjoy the food and the ambiance, service is always impeccable! Will be back again and again."
Dined on 1/23/2016
 2008
Special Features: romantic, neighborhood gem, good for groups, hot spot, scenic view, special occasion, vibrant bar scene, notable wine list, great for outdoor dining, fit for foodies, kid-friendly
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Review 17 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
3 / 5
(Good) 3 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/23/2016
 2007
Dined on 1/23/2016
 2007
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
Dined on 1/23/2016
 2007
Special Features: scenic view
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Review 18 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

We had an outstanding experience here!

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 1/23/2016
 2012
Special Features: romantic, scenic view, special occasion, great for outdoor dining
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Review 19 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

OpenTable Diner Since
Dined on 8/22/2015
 2010
Dined on 8/22/2015
 2010
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
Dined on 8/22/2015
 2010
Special Features: romantic, scenic view, special occasion, notable wine list, fit for foodies
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Review 20 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Anniversary

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
"My wife and I went here for our 8th Anniversary and we loved it. Great food. Great Service. They really made you feel that went out of their way to make you feel happy. My wife loved it and that mattered most."
Dined on 1/22/2016
 2016
Special Features: romantic, scenic view, special occasion, notable wine list
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Review 21 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
3 / 5
(Good) 3 / 5

Not worth the $$

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
2 / 5
(Fair) 2 / 5
Dined on 1/22/2016
 2011
Special Features: scenic view
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Review 22 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
2 / 5
(Fair) 2 / 5

Food 
1 / 5
(Poor) 1 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"The food was mediocre at best. Very bland salmon dish with over cooked Brussels on the side. My GF ordered her filet medium rare which came out medium well. Took us 10 minutes to flag down our server who promptly replaced the steak with another that was also over cooked. Meanwhile my salmon got cold as I waited for her entree to arrive. Didn't bother to get dessert as we were just disappointed with the experience. Ambience was cool - live guitarist that played very well although we did hear a rendition of Stairway to Heaven. Nevertheless, I wouldn't recommend J&G."
Dined on 1/23/2016
 2006
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Review 23 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 1/21/2016
 2007
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Review 24 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 1/15/2016
 2007
Special Features: scenic view, special occasion, fit for foodies
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Review 25 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
3 / 5
(Good) 3 / 5

Very nice, excellent service ...steak so so

Food 
3 / 5
(Good) 3 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
3 / 5
(Good) 3 / 5
"The view is superb
The service is incredible , very attentive
The bread was amazing
The salad , appetizers and dessert were amazing.
Unfortunately , my wife's salmon was lacking in flavour and was return to the kitchen.
My rib steak was very average. Nothing exceptional , and out of place at such a nice restaurant and at a $60+ price."
Dined on 1/13/2016
 2011
Special Features: romantic, scenic view
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Review 26 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 1/13/2016
 2009
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Review 27 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/11/2016
 2016
Dined on 1/11/2016
 2016
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
4 / 3
Energetic
Value 
4 / 5
(Very Good) 4 / 5
Dined on 1/11/2016
 2016
Special Features: romantic, scenic view, great for outdoor dining
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Review 28 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 1/09/2016
 2015
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Review 29 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 1/01/2016
 2013
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Review 30 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 1/08/2016
 2008
Special Features: romantic, hot spot, scenic view, special occasion, great for outdoor dining
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Review 31 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

First time but not my last

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 1/09/2016
 2014
Special Features: romantic, good for groups, great for brunch, hot spot, scenic view, special occasion, vibrant bar scene, notable wine list
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Review 32 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/08/2016
 2012
Dined on 1/08/2016
 2012
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
Dined on 1/08/2016
 2012
Special Features: romantic, scenic view, special occasion
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Review 33 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/08/2016
 2015
Dined on 1/08/2016
 2015
Food 
3 / 5
(Good) 3 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
2 / 5
(Fair) 2 / 5
Dined on 1/08/2016
 2015
Special Features: romantic, scenic view, special occasion, great for outdoor dining
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Review 34 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/03/2016
 2007
Dined on 1/03/2016
 2007
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
Dined on 1/03/2016
 2007
Special Features: romantic, scenic view
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Review 35 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/02/2016
 2012
Dined on 1/02/2016
 2012
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 1/02/2016
 2012
Special Features: romantic, good for groups, hot spot, great for lunch, scenic view, special occasion, notable wine list, great for outdoor dining
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Review 36 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
4 / 5
(Very Good) 4 / 5

J & G's Steakhouse

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
"Not our first visit and the food is consistently very good"
Dined on 1/02/2016
 2009
Special Features: scenic view, great for outdoor dining, fit for foodies
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Review 37 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/02/2016
 2014
Dined on 1/02/2016
 2014
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
3 / 5
(Good) 3 / 5
Dined on 1/02/2016
 2014
Special Features: romantic, scenic view, special occasion
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Review 38 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 12/24/2015
 2011
Dined on 12/24/2015
 2011
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 12/24/2015
 2011
Special Features: romantic, scenic view, special occasion, fit for foodies
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Review 39 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Just delicious, and service was outstanding.

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 1/01/2016
 2007
Special Features: romantic, neighborhood gem, good for groups, hot spot, scenic view, special occasion, vibrant bar scene, late-night find
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Review 40 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 12/30/2015
 2015
Dined on 12/30/2015
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 12/30/2015
 2015
Special Features: romantic, scenic view
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Review 41 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
1 / 5
(Poor) 1 / 5

New Year's Eve - Anniversary dinner was a miss

Customer Avatar
OpenTable Diner Since
Dined on 12/31/2015
 2006
Dined on 12/31/2015
 2006
Food 
2 / 5
(Fair) 2 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Energetic
Energetic
Value 
1 / 5
(Poor) 1 / 5
"Our seating time was 9:30, dinner was served at 11:30. Granted it was NYE and we expected them to be busy, so we remained flexible enjoying our friends and the occasion. Steaks were ordered "medium" (NY strips & Filets) and were plated seared outside and rare on the inside. We had to send them back twice to be cooked properly. While we waited for the main dinner features, the servers decided to plate the sides (baked potatoes, veggies, etc.) and we ended up eating those with nothing else simply because we were starving at that time (11:45pm). Upon the delivery of the 3rd plate (sent back twice to finish cooking), we had to get the manager (Alexandria) involved. All four of us had issues with steaks being undercooked and the meal served out of sequence left us experiencing a much less than desirable meal. Granted, they were busy and our server was actually doing a great job in spite of the kitchen mistakes. He kept his composure and remained professional the whole evening. After expressing our dissatisfaction with the management, we were pleased that the entire meal was comped. We didn't ask for that, but were obviously satisfied with the outcome.
I am disappointed the experience wasn't better. The Phoenician is a beautiful property and this was our first overnight stay there with dinner and all the amenities. But the J&G Steakhouse really missed with our meal and took the whole experience to a record low in our book. Especially for the price (which we were willing and prepared to pay), the quality of food and overall experience didn't match the value on the menu. Like I said our server was great and we left him a generous tip for all of his hard work to help redeem our experience. Thankful the meal was covered overall by the management, but probably won't be back there. We've had spectacular meals at other area restaurants in Phoenix such as: Ruth's Chris, Mortons, Flemmings and The Keg. We'll most likely go to one of these places next time."
Dined on 12/31/2015
 2006
Special Features: scenic view
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Review 42 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 10/13/2014
 2006
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Review 43 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
4 / 5
(Very Good) 4 / 5

We were a party of 6 for New Year's Eve

OpenTable Diner Since
Dined on 12/31/2015
 2008
Dined on 12/31/2015
 2008
Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 12/31/2015
 2008
Special Features: romantic, scenic view, special occasion
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Review 44 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
Dined on 12/31/2015
 2006
Special Features: scenic view, special occasion
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Review 45 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Awesome

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
4 / 3
Energetic
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 12/30/2015
 2015
Special Features: romantic, hot spot, great for lunch, scenic view, special occasion, vibrant bar scene, great for outdoor dining
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Review 46 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Very good food! Lamb chops and tuna tartare were delicious. Mac and cheese, French fries and baked potato great as well Overall a very good meal"
Dined on 12/29/2015
 2010
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Review 47 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 12/28/2015
 2012
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Review 48 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

OpenTable Diner Since
Dined on 12/28/2015
 2013
Dined on 12/28/2015
 2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
Dined on 12/28/2015
 2013
Special Features: romantic, scenic view, special occasion, notable wine list
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Review 49 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Dined on 11/26/2015
 2009
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Review 50 for J&G Steakhouse Scottsdale at The Phoenician
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 12/30/2015
 2012
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