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Steakhouse Restaurant Reviews
Louis Benton Steak House Reviews List
Louis Benton Steak House
Welcome to Louis Benton Steak House, Grand Rapids premier steak house, featuring U.S.D.A. prime and all natural steaks, along with fresh seafood, delicious appetizers and elegant desserts. Our dedicated staff will provide unparalleled hospitality and service to ensure you a memorable dining experience.
See more Louis Benton Steak House details
76 Current Reviews
Summary of Diner Ratings & Reviews
Overall
(Very Good)
3.9
/
5
Rating Breakdown 76 reviews
5 stars
(23)
4 stars
(31)
3 stars
(12)
2 stars
(9)
1 star
(1)
Food
(Very Good)
4
/
5
Service
(Outstanding)
4.2
/
5
Ambiance
(Very Good)
3.8
/
5
Noise Level
Moderate
Filter Reviews By:
Diners classify this restaurant as:
- special occasion(55)
- romantic(39)
- notable wine list(23)
- fit for foodies(14)
- good for groups(8)
- neighborhood gem(3)
Louis Benton Steak House Reviews List
Review 1 for Louis Benton Steak House
Overall rating
(Very Good)
4
/
5
Thank you
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"For making our second return visit a pleasant one. We will most definitely return, atmosphere was pleasant; Kristin made us feel welcome and comfortable. We will return another time. Thank you Richard for your understanding and kindness.
Miles & Jennifer"
Miles & Jennifer"
Dined on 5/14/2013
Special Features: romantic, special occasion
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Review 2 for Louis Benton Steak House
Overall rating
(Outstanding)
5
/
5
Excellent
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"First time my husband and I had visited Louis Benton, but it was fantastic. Well worth the money!"
Dined on 5/10/2013
Special Features: notable wine list, special occasion
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Review 3 for Louis Benton Steak House
Overall rating
(Outstanding)
5
/
5
Great experience
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"We had a wonderful time dining at Louis Benton. They were one of the few restaurants where you are able to have a complete dining experience. We did not feel rushed at all. Great place!"
Dined on 5/10/2013
Special Features: vibrant bar scene, great for brunch, notable wine list, romantic, special occasion
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Review 4 for Louis Benton Steak House
Overall rating
(Very Good)
4
/
5
Don't be in a hurry.
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Great location excellent food
Enjoy"
Enjoy"
Dined on 5/06/2013
Special Features: special occasion
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Review 5 for Louis Benton Steak House
Overall rating
(Very Good)
4
/
5
First timer...
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"My wife and I had a wonderful time celebrating our anniversary. The food was top notch and the waiter we had was very informative and friendly. We plan to visit again when we need to celebrate a special occasion."
Dined on 5/04/2013
Special Features: romantic, special occasion
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Review 6 for Louis Benton Steak House
Overall rating
(Fair)
2
/
5
Done with this restaurant
Food
(Very Good)
4
/
5
Service
(Poor)
1
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"We have dined here before and this was our worst experience. We waited 10 minutes to be approached and ordered drinks, 1 of which is on their drink feature list. They did not have the vodka to make the drink. 10 minutes later the waiter brings my drink and we waited another 15 for my husbands, which he ordered on the rocks and it was served up. The steak was good, but the side of cajun spinach had no flavor and was swimming in cheese sauce. When we asked for the bill, we had been charged twice for our drinks. Bad service and not worth the price. Not going back."
Dined on 5/04/2013
Special Features: fit for foodies
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Review 7 for Louis Benton Steak House
Overall rating
(Outstanding)
5
/
5
We love the restaurant and
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"We love the restaurant and are never disappointed every time we go. I love the atmosphere and the friendly staff in all areas of the establishment."
Dined on 04/26/2013
2012
Special Features: romantic, special occasion
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Review 8 for Louis Benton Steak House
Overall rating
(Very Good)
4
/
5
Love their food. Very nicely
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Love their food. Very nicely done. They could do something different with their portion sizes. The pasta dishes are priced high because it's a pound of pasta. You can't eat it all. Smaller sized steaks would be nice too."
Dined on 04/25/2013
2010
Special Features: good for groups, romantic, special occasion
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Review 9 for Louis Benton Steak House
Overall rating
(Very Good)
4
/
5
Recommended but not to die for.
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Only real complaint was brief thumping music when adjacent bar / club opened up. This put a slight damper in the normallt very romantic atmosphere. Food is really good but not over the top phenominal. Service is outstanding. Love the free valet service!"
Dined on 04/20/2013
2010
Special Features: notable wine list, romantic, special occasion
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Review 10 for Louis Benton Steak House
Overall rating
(Outstanding)
5
/
5
We dined during the week when
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"We dined during the week when it was not as busy. Very nice for an intimate anniversary dinner. The lobster crab cakes were delicious. The steaks were done perfectly and our waiter Justin was very knowlegable about the wines."
Dined on 04/17/2013
2013
Special Features: notable wine list, romantic, special occasion
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Review 11 for Louis Benton Steak House
Overall rating
(Outstanding)
5
/
5
The service and food was excellent!
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"The service and food was excellent!"
Dined on 04/11/2013
2013
Special Features: special occasion
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Review 12 for Louis Benton Steak House
Overall rating
(Outstanding)
5
/
5
We had a wonderful dinner
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"We had a wonderful dinner and the staff was very professional. They went above and beyond in their service. Patrick came out to introduce himself and we were very impressed with his knowledge and professionalism as well.
They were knowledgable of Celiac disease and were able to accomodate my food allergies."
They were knowledgable of Celiac disease and were able to accomodate my food allergies."
Dined on 04/06/2013
2012
Special Features: romantic, special occasion
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Review 13 for Louis Benton Steak House
Overall rating
(Very Good)
4
/
5
A BIT PRICEY FOR ATMOSPHERE!
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"A BIT PRICEY FOR ATMOSPHERE! FOOD AND SERVICE WERE VERY GOOD! FRIENDLY STAFF!"
Dined on 03/30/2013
2012
Special Features: good for groups, great for outdoor dining
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Review 14 for Louis Benton Steak House
Overall rating
(Outstanding)
5
/
5
Everything was great! They
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Quiet
"Everything was great! They are a little pricey but I think you get what you pay for. I know when you pay the high price at some places you get small portions and are paying more for the presentation of the food on the plate and the service. Here you are getting the whole package: good size portions, excellent service,& great tasting food."
Dined on 03/26/2013
2013
Special Features: special occasion
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Review 15 for Louis Benton Steak House
Overall rating
(Fair)
2
/
5
Service was spectacular!
Food
(Good)
3
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Service was spectacular! Food was just ok. I was surprised that no side dishes were served with the entree, nor were they offered when ordering. I thought the pricing was strange. Every little item including sauce for the steak had an extra charge. I think it would be better just to increase the overall price of the entree and just include things like side dishes and sauces."
Dined on 03/16/2013
2013
Special Features: notable wine list, romantic
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Review 16 for Louis Benton Steak House
Overall rating
(Good)
3
/
5
Given the previous times I
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Given the previous times I was there, I was actually disappointed. The new menu is much shorter than their old menu, to the point of feeling very limiting. The menu also is completely lacking items they do actually offer, such as salads. Their special dinner for LaughFest was only advertised on the door on the way out of the restaurant, and our waitress never informed us of that as an option.
The service was good, however our meals took a while to arrive, and we ended up getting to our event late.
As far as the food quality, everyone seemed to enjoy their dinner. However, both the risotto and the mashed potatoes were really over salted."
Dined on 03/16/2013
2008
Special Features: notable wine list, romantic, special occasion
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Review 17 for Louis Benton Steak House
Overall rating
(Very Good)
4
/
5
We arrived about 15 minutes
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"We arrived about 15 minutes early for our 5:30 reservation and were seated immediately, in spite of it being St Patrick's weekend. The service at our table was good, but not great, even though you expect exceptional service at a restaurant like this. When we ordered soup, the waiter forgot to bring spoons, and we had to wait almost 10 minutes before he brought them. He also brought steak knives for everyone at our table, except my husband, so he had to ask for one, and again wait. The food was delicious. The grilled Caesar salad was especially good. Our steaks were good, and the fillet was very tender."
Dined on 03/16/2013
2012
Special Features: fit for foodies, notable wine list, special occasion
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Review 18 for Louis Benton Steak House
Overall rating
(Very Good)
4
/
5
We had a great first experience
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"We had a great first experience in part to our server who helped us through the menu. We enjoyed all of his suggestions and plan to come back again!"
Dined on 03/14/2013
2012
Special Features: good for groups, romantic, special occasion
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Review 19 for Louis Benton Steak House
Overall rating
(Outstanding)
5
/
5
Dustin our waiter was outstanding,
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Dustin our waiter was outstanding, and led us through the menu with fantastic twists and turns. We have eaten here before, but this particular trip was our best. We also like the remodel of the restaurant. Highly recommended to all."
Dined on 03/14/2013
2011
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Review 20 for Louis Benton Steak House
Overall rating
(Outstanding)
5
/
5
From the moment we stepped
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Quiet
"From the moment we stepped up to the front door to the moment we left, we were well served! My husband and I have eaten at several locally owned and chain establishments, and he always seems indifferent, neither liking nor disliking the food. Louis Benton was a whole different story! The service was second to none. And the food...oh my goodness! We had a four-course meal: an appetizer (Thai Rock Shrimp), soup and salad (I had the Grilled Ceasar salad, my husband chose the French Onion soup), entree (New York Strip and Seafood Trio Pasta), and dessert (cheesecake and black forest cake). We took home a full meal of leftovers. Everything was cooked to perfection. One of GR's best kept secrets!"
Dined on 03/12/2013
2013
Special Features: fit for foodies, neighborhood gem, notable wine list, romantic, special occasion, great for lunch
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Review 21 for Louis Benton Steak House
Overall rating
(Very Good)
4
/
5
Excellent for Special Occasions
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Louis Benton is one of those places you may only go to once or twice a year, most likley for special occasions. It is one of only a few fine dining restaurants my wife and I have ever been to, but only go when we have a GROUPON as it is otherwise cost-prohibitive. The ambiance and service is what you might expect from such a restaurant, far above average."
Dined on 03/08/2013
2013
Special Features: fit for foodies, notable wine list, romantic, special occasion
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Review 22 for Louis Benton Steak House
Overall rating
(Poor)
1
/
5
The food was overly salty
Food
(Poor)
1
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Quiet
"The food was overly salty and it took an abnormal amount of time between courses. The waiter was good, but that was about the only thing that was good."
Dined on 03/07/2013
2011
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Review 23 for Louis Benton Steak House
Overall rating
(Outstanding)
5
/
5
All I can say is, the food
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"All I can say is, the food was outstanding!"
Dined on 03/05/2013
2013
Special Features: romantic, special occasion
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Review 24 for Louis Benton Steak House
Overall rating
(Good)
3
/
5
Disappointing!
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Our experience was a little disappointing. When you make the decision to go to a high-end establishment there are certain aspects you expect them to get correct the first time. Our waiter was very attentive but our entrees came within minutes after our salad course arrived which I don't feel is acceptable. To make matters worse, the filet that I requested to be medium was extremely rare so I am not sure why it was rushed to my table in the first place. It took 20 minutes to get my meal after it was sent back, my wife was done eating by this time, which when returned was still rare but much closer to medium so I ate it. I am not sure if I will go back, this was my first time here so maybe my experience was not the norm. I would hope not!"
Dined on 02/23/2013
2010
Special Features: romantic
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Review 25 for Louis Benton Steak House
Overall rating
(Fair)
2
/
5
Surprised, not in a good way
Food
(Fair)
2
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Maybe it the normal chef had the night off (it was the weekend before Valentine's day), but the food was just not good. Things were overall quite salty. I ordered prime rib, medium, and really had to saw through it. My wife's Roquefort steak pasta dish was full of gristle. Our waiter was fantastic and took good care of us but that was the only thing we liked.
Like I said, maybe they just had an off night, but for the price and other reviews I expected much better."
Dined on 02/09/2013
2007
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Review 26 for Louis Benton Steak House
Overall rating
(Fair)
2
/
5
Good food... atmosphere needs help.
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Poor)
1
/
5
Noise Level
Moderate
"Food was good, service was good. Atmosphere was struggling... Jazz club music was flowing into main dining hall and main dining had other music playing... just really struggled... they need to pay attention to details and feel of rest."
Dined on 02/14/2013
2007
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Review 27 for Louis Benton Steak House
Overall rating
(Outstanding)
5
/
5
Tommy Moody Jr
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Took my wife to Louis Benton for her birthday and it was a wonderful evening out on her special day. Plus this wasn't our first time there."
Dined on 02/15/2013
2010
Special Features: special occasion
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Review 28 for Louis Benton Steak House
Overall rating
(Good)
3
/
5
Mediocre experience
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Food was alright. There are better restuarants in Grand Rapids at this price point, though."
Dined on 02/15/2013
2011
Special Features: notable wine list, romantic, special occasion
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Review 29 for Louis Benton Steak House
Overall rating
(Very Good)
4
/
5
Great food and service.
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"The food is fantastic and the service was great! Reservation was ready right when we arrived and it was pretty much a flawless evening there for my wife's birthday. Thank you. We will be back."
Dined on 02/09/2013
2013
Special Features: fit for foodies, special occasion
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Review 30 for Louis Benton Steak House
Overall rating
(Fair)
2
/
5
Not a good value.
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"We had a reservation for 7:15pm and didn't actually get seated until after 7:35pm. As there were many other people waiting, we stood in the cold, drafty lobby. The bar was given as an option, but the music was way too loud. The waitress was very helpful in explaining the menu and making suggestions. The food was good, but nothing exceptional. The prices are very high. Not a good value."
Dined on 02/09/2013
2011
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Review 31 for Louis Benton Steak House
Overall rating
(Good)
3
/
5
Steak was somewhat disappointing
Food
(Good)
3
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Steak was somewhat disappointing for the price. I think their reputation exceeds their quality."
Dined on 01/17/2013
2008
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Review 32 for Louis Benton Steak House
Overall rating
(Fair)
2
/
5
Never Again
Food
(Fair)
2
/
5
Service
(Fair)
2
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"It has been a couple of years since we had been to Louis Benton (not since Ruth's Chris opened). A friend gave a coupon for by one dinner get one free, so we decided to go. Well the coupon was miss leading as there are no dinners for $15, so it should have stated $15 off a dinner for 2. But the real issue was the food and service were not very good for the money. The service was rushed, we had appertiser, dinner and bottle of wine in less than 1 hour. The table next to us had their steaks served when they were just starting their salads. Back to the quality of the food. Other than the $15 off we saved nothing over having dinner at Ruth's Chris and would have had a better meal, better wine selections and would not have been rushed"
Dined on 01/19/2013
2011
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Ratings-Only Reviews for Louis Benton Steak House
Based on the average of (44) ratings-only reviews
Overall
(Very Good)
4
/
5
3 out of 3 recommend this product
Food
(Very Good)
4
/
5
Service
(Outstanding)
4.2
/
5
Ambiance
(Very Good)
3.9
/
5
Noise Level
Moderate