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Sawmill - West End Reviews List
Sawmill - West End
The Sawmill's Prime Rib and Steak House is Located in the Terra Losa Shopping Center. The Sawmill serves "AAA" Alberta Beef and has one of Edmonton's finest salad bar. Along with a regular lunch menu, it features a luncheon buffet Monday through Friday from 11am. to 2.00pm. Whether you choose a la carte or buffet, your lunch can be as quick or relaxed as you would like. This location offers a dining room and pub. Our dining room is divided into three different sections over two levels, for private and intimate dining. Sundays we offer a brunch from 10am until 2:00pm. and a evening buffet from 4:00pm until 10:00pm
See more Sawmill - West End details
124 Current Reviews
Summary of Diner Ratings & Reviews
Overall
(Outstanding)
4.1
/
5
Rating Breakdown 124 reviews
5 stars
(47)
4 stars
(51)
3 stars
(16)
2 stars
(8)
1 star
(2)
Food
(Outstanding)
4.1
/
5
Service
(Outstanding)
4.1
/
5
Ambiance
(Very Good)
3.8
/
5
Noise Level
Moderate
Filter Reviews By:
Diners classify this restaurant as:
- special occasion(66)
- good for groups(56)
- romantic(28)
- great for brunch(27)
- great for lunch(27)
- kid-friendly(26)
Sawmill - West End Reviews List
Review 1 for Sawmill - West End
Overall rating
(Fair)
2
/
5
More Selection
OpenTable Diner Since
Dined on 6/16/2013
2013
Dined on 6/16/2013
2013
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"Good Salad, Main dish and dessert Selection, but lacking veggie hot side dishes, condiments / sauce and no milk for the kids as a selection for the buffet."
Dined on 6/16/2013
2013
Special Features: great for brunch
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Review 2 for Sawmill - West End
Overall rating
(Good)
3
/
5
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"We have been dining at Sawmill Westend for more than 6 years for birthdays, celebrations, and special events each year. We noticed that over the years the service has become less and less exceptional, the salad bar has become less in variety, and the dinner buffet has become less in the category of fine dining flavors. The dessert section should have a chocolate fountain but was reduced to a large bowl of chocolate sauce for mass dipping. Sawmill's banana bread used to be our a family favorite, but over the years the taste was reduced from tasty quality to chalky tasting, and was not missed when we did not see it on the buffet table. These are observations over the years. I still liked the Sawill standard in its the early years."
Dined on 6/16/2013
2013
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Review 3 for Sawmill - West End
Overall rating
(Fair)
2
/
5
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"If you have any problems with stairs do not go to this location."
Dined on 6/16/2013
2013
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Review 4 for Sawmill - West End
Overall rating
(Very Good)
4
/
5
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Awesome food, especially the steak and dessert. I would recommend this to anyone who is looking for a great place to sit down and have dinner"
Dined on 6/15/2013
2013
Special Features: good for groups, special occasion
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Review 5 for Sawmill - West End
Overall rating
(Very Good)
4
/
5
Great Father's Day Buffet
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"We were 4 adults and 1 child (6 yrs). I had reserved online for Father's Day and had requested a specific area which was accommodated by your staff. We all had the buffet and were all pleased with our meal. Numerous choices. If there was a customer in the restaurant who could not find something they liked for their meal, they must have indeed been picky!"
Dined on 6/16/2013
2013
Special Features: fit for foodies, great for brunch, romantic, great for lunch
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Review 6 for Sawmill - West End
Overall rating
(Very Good)
4
/
5
Good Food for a Great Price
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"The buffet was the unanimous choice for our table and we all agreed it was a great choice - and the price could not be beat. A nice variety of salads (although some were not as fresh anymore - the tomatoes were not too great). The choices of the main meal made it hard not to overindulge. I stuck with the Roast Beef which was terrific. Another person at our table indicated that the braised pork was very good. Service was good. If anything, it was a little noisy - a very popular place with many families enjoying Father's Day. I liked the seat we were given - it was a booth but was open and airy with natural light."
Dined on 6/16/2013
2013
Special Features: special occasion
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Review 7 for Sawmill - West End
Overall rating
(Very Good)
4
/
5
Pretty Good
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"I like the Sawmill better than the Keg. The salad bar has good selection and the prime rib is delicious."
Dined on 6/15/2013
2012
Special Features: good for groups, special occasion
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Review 8 for Sawmill - West End
Overall rating
(Outstanding)
5
/
5
Best Salad Bar In Town!
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Great food and excellent service from Johnny will guarantee us to return for another memorable dinner with family.
Thank You for a really nice evening and the special discount for the birthday person was the icing on the cake!
Sincerely, Joy Komarnicki"
Thank You for a really nice evening and the special discount for the birthday person was the icing on the cake!
Sincerely, Joy Komarnicki"
Dined on 6/08/2013
Special Features: good for groups, neighborhood gem, special occasion
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Review 9 for Sawmill - West End
Overall rating
(Very Good)
4
/
5
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"We always enjoy the Sawmill - especially for group meals - to celebrate employee birthdays (they ask for it). We can count on great food and presentation; as well as lots of seating space."
Dined on 5/30/2013
Special Features: fit for foodies, good for groups, great for brunch, special occasion
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Review 10 for Sawmill - West End
Overall rating
(Very Good)
4
/
5
Overall experience
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Food was great.
Service was good.
Dining room was rather quiet which was nice for my wife and I to talk.
Overall a great experience .
I would recommend to friends and go my self again."
Service was good.
Dining room was rather quiet which was nice for my wife and I to talk.
Overall a great experience .
I would recommend to friends and go my self again."
Dined on 6/04/2013
Special Features: fit for foodies, good for groups, great for brunch, romantic, late-night find, neighborhood gem, notable wine list, great for lunch, special occasion, kid-friendly
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Review 11 for Sawmill - West End
Overall rating
(Outstanding)
5
/
5
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Appreciate that you always have fish. Our server Megan was awesome as usual!!"
Dined on 6/02/2013
Special Features: good for groups, great for brunch, special occasion
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Review 12 for Sawmill - West End
Overall rating
(Outstanding)
5
/
5
Always enjoyable
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"The dinner was excellent & the serice was just right for people wanting time to chat"
Dined on 5/29/2013
Special Features: fit for foodies, notable wine list, special occasion
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Review 13 for Sawmill - West End
Overall rating
(Fair)
2
/
5
Bad Food, Bad Service
Food
(Fair)
2
/
5
Service
(Poor)
1
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"Serivce was subpar - missing requests for service, not asking if tab should be split. Food was terrible - had the prime rib, had approx 4 oz of my 10 oz piece was fat and grizzle. Bacon Wrapped Scallops had more bacon than scallops."
Dined on 5/25/2013
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Review 14 for Sawmill - West End
Overall rating
(Good)
3
/
5
won't spend my $$ here again
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Our reservation was for 1030 am (3 people). We were glad to see that there were very few people and that we wouldn't have to wait in line for food items. It also meant that the food was fresh. Not sure where to start but the food was just "okay." Nothing special or fantastic. The roast beef looked good but was full of grissol and not very tender. The hot food items in the steam trays were good but the sausages tasted like they had a lot of filler in them and were less than meaty and tasty. I had the made to order omelet which I have to say was fantastic. They didn't over cook my omelet and it was just awesome!"
Dined on 5/19/2013
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Review 15 for Sawmill - West End
Overall rating
(Outstanding)
5
/
5
Wedding party
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"We went to this restaurant to have a small dinner celebration to celebrate our wedding with our family. We had family members of all ages (2-92) and they catered to us all and were super friendly. I would recommend going there for anyone celebrating a special event or even for a just cause evening."
Dined on 5/18/2013
Special Features: good for groups, kid-friendly, neighborhood gem, hot spot, special occasion
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Review 16 for Sawmill - West End
Overall rating
(Very Good)
4
/
5
Enjoyable experience
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Found using the online reservation very quick and easy to use. Will most definitely go this route again. There was 5 of us and 4 had the buffet. Pleasantly surprised by the variety of the buffet and enjoyed by all. The food from the menu was very good also. An enjoyable experience from the reservation through to the food and service. Will be back again soon. Thanks."
Dined on 5/12/2013
Special Features: good for groups, kid-friendly, neighborhood gem, special occasion
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Review 17 for Sawmill - West End
Overall rating
(Very Good)
4
/
5
Mothers Day Brunch
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Thank You to all the great staff for making Mother's Day Brunch Terrific! Great food, service and all at the regular Sunday Brunch prices! Demonstrates the class of the Sawmill chain of restaurants and ownership!"
Dined on 5/12/2013
Special Features: great for brunch
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Review 18 for Sawmill - West End
Overall rating
(Very Good)
4
/
5
Mothers Day
OpenTable Diner
Dined on 5/12/2013
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"We found the atmosphere to be very welcoming and pleasant. The service was very efficient and unobtrusive. A large (and fresh) selection of hot brunch items combined with an extensive salad selection served to make our visit a very enjoyable dining experience. All this combined with a delicious dessert selection made our time at the Sawmill time well spent.
One minor criticism, the addition of a Latte to your menu would be much appreciated."
Dined on 5/12/2013
Special Features: good for groups, great for brunch, great for lunch, special occasion
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Review 19 for Sawmill - West End
Overall rating
(Poor)
1
/
5
Skip the Brunch
Food
(Poor)
1
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"We have had dinner at the West End Sawmill many times and thought it was wonderful.
The food at the Mother's Day brunch was awful. There was a large selection of salads and fruit and desserts and that was all fine. The hot items - like the pancakes, eggs, etc. were all cold, rubbery and honestly very unappetizing.
Brunch here may be better if you order off the menu - haven't tried that option. And the service is always good."
The food at the Mother's Day brunch was awful. There was a large selection of salads and fruit and desserts and that was all fine. The hot items - like the pancakes, eggs, etc. were all cold, rubbery and honestly very unappetizing.
Brunch here may be better if you order off the menu - haven't tried that option. And the service is always good."
Dined on 5/12/2013
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Review 20 for Sawmill - West End
Overall rating
(Very Good)
4
/
5
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"We had a very good lunch and would go back again."
Dined on 5/07/2013
Special Features: neighborhood gem, great for lunch, special occasion
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Review 21 for Sawmill - West End
Overall rating
(Outstanding)
5
/
5
One of the best
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Superb dining, staff care about your experience, management is on the ball. I took my wife to this restaurant for her birthday, she had the best margarita in a while and a steak to die for. Crab cakes were delicious.
Very obvious these folks know what they're doing and strive to make you happy."
Very obvious these folks know what they're doing and strive to make you happy."
Dined on 5/04/2013
Special Features: good for groups, romantic, neighborhood gem, special occasion
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Review 22 for Sawmill - West End
Overall rating
(Very Good)
4
/
5
Our waiter Mike was outstanding.
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Poor)
1
/
5
Noise Level
Moderate
"Our waiter Mike was outstanding.
Billing is very complicated for large groups and they are unable to split bills easily - which is crazy. The front end staff were rude, all four of the women we dealt with wre short tempered and extremely rude, both in their verbal exchange with us as well as their facial expressions.
We had a very large group celebration and it was sad to end the night on the sour tines while trying to pay our bill."
Billing is very complicated for large groups and they are unable to split bills easily - which is crazy. The front end staff were rude, all four of the women we dealt with wre short tempered and extremely rude, both in their verbal exchange with us as well as their facial expressions.
We had a very large group celebration and it was sad to end the night on the sour tines while trying to pay our bill."
Dined on 27/04/2013
2013
Special Features: good for groups, special occasion
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Review 23 for Sawmill - West End
Overall rating
(Outstanding)
5
/
5
We LOVE Megan!!! She is such
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"We LOVE Megan!!! She is such a great server!! Always friendly, fast and efficient!!!"
Dined on 21/04/2013
2012
Special Features: good for groups, great for brunch, kid-friendly, special occasion, great for lunch
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Review 24 for Sawmill - West End
Overall rating
(Very Good)
4
/
5
Upon arriving at restaurant
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Upon arriving at restaurant was very busy (7;20) checked in and waited for our table. After 30 Minutes still no table and the person who was seating the persons gave our table to someone else, which upset me gratly. I voiced my disapproval and in short time they found us another table.
Our server was absolutely incredible and very friendly,funny and attentive.The restaurant paid for the drinks due to the delay and the desert for the birthday girl was on the house. Must apprecviated and would recommend to some."
Our server was absolutely incredible and very friendly,funny and attentive.The restaurant paid for the drinks due to the delay and the desert for the birthday girl was on the house. Must apprecviated and would recommend to some."
Dined on 20/04/2013
2013
Special Features: kid-friendly, special occasion
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Review 25 for Sawmill - West End
Overall rating
(Poor)
1
/
5
It appeared that the Sawmill
Food
(Fair)
2
/
5
Service
(Poor)
1
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"It appeared that the Sawmill was short staffed on this occassion but they should have advised patrons that the service would be slow rather than trying to satify all and failing. Will try once more before it comes off our list."
Dined on 11/04/2013
2012
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Review 26 for Sawmill - West End
Overall rating
(Fair)
2
/
5
Not what it once was
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Quiet
"Not as good as it used to be. Food a bit cold, mashed potatoes bland and boring. NY strip so skinny. Chicken Neptune...chicken SO dry! Needed a chainsaw to cut it.Will skip this next time and stand in line at the Keg."
Dined on 07/04/2013
2011
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Review 27 for Sawmill - West End
Overall rating
(Good)
3
/
5
It was good. The food was
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"It was good. The food was good. The service was a bit disorganized, but possibly the waiter was fairly new. He did the job and was very friendly, etc., just a bit disorganized - he was trying to serve drinks to two or three tables at the same time and mixed things up a little, and he would pass food plates or drinks to someone at the tabl and ask them to pass it down. We will certainly be back as it was not a big issue, just something to offer a critique."
Dined on 06/04/2013
2013
Special Features: good for groups, special occasion, great for lunch
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Review 28 for Sawmill - West End
Overall rating
(Fair)
2
/
5
took about 45 min just to
Food
(Good)
3
/
5
Service
(Poor)
1
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"took about 45 min just to get served. Understaffed"
Dined on 03/04/2013
2005
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Review 29 for Sawmill - West End
Overall rating
(Good)
3
/
5
Reliable local restaurant
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Reliable local restaurant with well prepared food."
Dined on 31/03/2013
2012
Special Features: good for groups, kid-friendly
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Review 30 for Sawmill - West End
Overall rating
(Outstanding)
5
/
5
We enjoyed our time at the
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"We enjoyed our time at the Sawmill. The food was good. The service was excellent.We would recommend the Sawmill."
Dined on 31/03/2013
2013
Special Features: great for brunch, romantic, great for lunch
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Review 31 for Sawmill - West End
Overall rating
(Good)
3
/
5
Nice place to have a dinner
Food
(Fair)
2
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Nice place to have a dinner for 2
Main dinner was good except for finding elasticy strings from roast or steak on my plate under my roast.
Escargots for appetizer not good, way to many onions couldn't taste the escargots, worse I've every had.
I may or may not return. Was not offered discount or anything when commented on these concerns."
Main dinner was good except for finding elasticy strings from roast or steak on my plate under my roast.
Escargots for appetizer not good, way to many onions couldn't taste the escargots, worse I've every had.
I may or may not return. Was not offered discount or anything when commented on these concerns."
Dined on 23/03/2013
2013
Special Features: special occasion
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Review 32 for Sawmill - West End
Overall rating
(Outstanding)
5
/
5
Food very good, steak and
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Food very good, steak and prime rib. Server very helpful and wonderful personality. Ambiance great for a nice visit with friends. Thank you. The Sawmill has moved to the top of my list for special occasions and good food."
Dined on 15/03/2013
2012
Special Features: neighborhood gem, special occasion
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Review 33 for Sawmill - West End
Overall rating
(Very Good)
4
/
5
OpenTable Diner
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
Special Features: good for groups, romantic, neighborhood gem, special occasion
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Review 34 for Sawmill - West End
Overall rating
(Fair)
2
/
5
Prime rib not a good choice
Food
(Fair)
2
/
5
Service
(Poor)
1
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Quiet
"Prime rib not a good choice due to excessive fat. Dinner rolls arrived at end of the meal. Service was poor. This is not the first time we experienced this scenario so a decision has been solidified to dine elsewhere in future."
Dined on 17/03/2013
2012
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Review 35 for Sawmill - West End
Overall rating
(Good)
3
/
5
It was good, but I had expected
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"It was good, but I had expected better. There were eight adults and 3 children. Everyone who had the prime rib was pleased with the meat part of their meal. The waiter forgot my veggie add-on. One party said her yorkshire pudding was burnt. We waited quite a while for dessert and then my lemon tart crust had that just 'off' taste of being stale. Having said that, the kids meals were delivered quickly, including their ice cream. I found the restaurant noisy but it was Saturday night, and there were a fair number of children there."
Dined on 16/03/2013
2013
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Review 36 for Sawmill - West End
Overall rating
(Outstanding)
5
/
5
Have just started going to
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Have just started going to the lunch buffet. It is great. Great amounts, choices and the price is unbelievable."
Dined on 15/03/2013
2013
Special Features: great for lunch
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Review 37 for Sawmill - West End
Overall rating
(Very Good)
4
/
5
Consistent value
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
"We have enjoyed the Sunday buffet very much over the years for quality and value for money - less so at lunch but still worth stopping in. The steak and prime rib is excellent at dinner. The service is pretty good if not absolutely attentive. (At least the young servers don't ask "How are you guys tonight? or "How are we tonight?" Not the best openers, particularly for diners of retirement age."
Dined on 14/03/2013
2013
Special Features: great for brunch, great for lunch
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Review 38 for Sawmill - West End
Overall rating
(Very Good)
4
/
5
Top notch lunch buffet - favours
Food
(Outstanding)
5
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Quiet
"Top notch lunch buffet - favours quality over variety"
Dined on 05/03/2013
2012
Special Features: good for groups, great for lunch
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Review 39 for Sawmill - West End
Overall rating
(Outstanding)
5
/
5
This location is for brunch
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"This location is for brunch one of the best in Edmonton. The food selection and quality is simply awesome and great service as well. We're coming to this location for over 2 years and it's allways a great experience."
Dined on 24/02/2013
2013
Special Features: fit for foodies, good for groups, great for brunch, notable wine list, special occasion, hot spot
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Review 40 for Sawmill - West End
Overall rating
(Outstanding)
5
/
5
Best meal we have ever had
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Best meal we have ever had and biggest lobster too! Our new fav place!"
Dined on 14/02/2013
2008
Special Features: romantic, special occasion
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Review 41 for Sawmill - West End
Overall rating
(Good)
3
/
5
Food good, staff overcapacity
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"We made a reservation several days in advance but were seated in a booth (4 adults and 2 children) so it was a bit too cozy. Very busy and waiter seemed to have too many tables to cover as service was slow. Food was good, everyone was happy with their meal. Their children's menu is disappointing, would be nice to see some grilled chicken or small portion of ribs on them instead of hot dog, fish sticks, hamburgers.
The food has always been consistent but their timing and management of tables could improve."
The food has always been consistent but their timing and management of tables could improve."
Dined on 23/02/2013
2007
Special Features: special occasion
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Review 42 for Sawmill - West End
Overall rating
(Very Good)
4
/
5
We came for my wife's birthday
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"We came for my wife's birthday and had a good experience. I was disapointed that we could not take advantage of a $25.00 deduction for her meal, as my youngest son ordered from the children's menu. We had an appetizer, an additional side and a dessert in addition to our meals, so I hoped to get the savings. Otherwise, we had a good experience."
Dined on 23/02/2013
2013
Special Features: kid-friendly, special occasion
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Review 43 for Sawmill - West End
Overall rating
(Good)
3
/
5
I'm not the type of person
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"I'm not the type of person who complains much at or about restaurants, and I don't know if this would qualify or not, but the service was really slow on the night I went to the Sawmill. Took nearly 20mins just to get our drink order placed and just under an hour for our food to arrive, for our party of 4. The food itself was fine, just the service was lacking. I've never had that sort of slow service at the Sawmill by Capilano, so maybe it's just at the west end, or maybe it was just an off night for our server. That being said, I'd stick with the Sawmill either in Capilano or on Calgary Trail, before giving Sawmill West End another chance."
Dined on 16/02/2013
2012
Special Features: good for groups, special occasion
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Review 44 for Sawmill - West End
Overall rating
(Outstanding)
5
/
5
WE enjoyed our birthday celebration
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
"WE enjoyed our birthday celebration the service was excellent and the prime rib was the best I'll had in years."
Dined on 20/02/2013
2013
Special Features: fit for foodies, good for groups, special occasion
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Review 45 for Sawmill - West End
Overall rating
(Outstanding)
5
/
5
My wife and I reserved through
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"My wife and I reserved through Open Table, and the reservation experience went off without a glitch. A very effective system. Upon entering your restaurant we were greeted by a very friendly hostess, who welcomed us and seated us promptly. We then had the memorable experience of being served by Johnny. Johnny was friendly, warm, welcoming, and very professional throughout our dining experience. Johnny certainly deserves to receive an award for his outstanding service.His involvement in our dining experience rates among the top service experiences we have ever had! The filet and prime rib dinners, as well as the deserts were prepared and presented excellently!"
Dined on 19/02/2013
2012
Special Features: fit for foodies, good for groups, kid-friendly, special occasion
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Review 46 for Sawmill - West End
Overall rating
(Very Good)
4
/
5
I wished that the food was
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"I wished that the food was served sooner, it was not hot but kinda on the cool warm side."
Dined on 14/02/2013
2013
Special Features: vibrant bar scene, romantic, special occasion
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Review 47 for Sawmill - West End
Overall rating
(Outstanding)
5
/
5
My husband and I went to the
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"My husband and I went to the sawmill to celebrate Valentines day. We absolutely love the sawmill. The food and service are always fantastic!!"
Dined on 15/02/2013
2013
Special Features: good for groups, notable wine list, romantic
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Review 48 for Sawmill - West End
Overall rating
(Outstanding)
5
/
5
Great ambiance, great food,
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Great ambiance, great food, great staff, great drinks"
Dined on 14/02/2013
2012
Special Features: fit for foodies, good for groups, late-night find, neighborhood gem, notable wine list, romantic, special occasion, hot spot
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Ratings-Only Reviews for Sawmill - West End
Based on the average of (76) ratings-only reviews
Overall
(Outstanding)
4.3
/
5
28 out of 28 recommend this product
Food
(Outstanding)
4.3
/
5
Service
(Outstanding)
4.3
/
5
Ambiance
(Very Good)
3.9
/
5
Noise Level
Energetic