Tom Goodchild's Moose Factory is with out question Alberta's largest and most beautiful steak house. After its 13,500 square foot addition completed June of 2000, Tom Goodchild's Moose Factory stretches over 20,000 square feet with a seating capacity of over 700 dining room, lounge, banquet room, and patio combined.
This location has built its reputation on the Sawmill formula. Serving over half a dozen different cuts and sizes of "AAA" Alberta beef one can't go wrong ordering any one style. The Moose Factory has become known for several unique qualities. It's luncheon buffet Monday through Friday from 11:00 a.m. until 2:00p.m., attracts the busy luncheon crowd. Private dining rooms, banquet rooms, 40-foot ceilings, outside patio bar and grill, Tom Goodchild's Moose Factory will have a place for you any day of the week.
"My family took me here to enjoy a wonderful evening and, of course, take advantage of Moose Factory's birthday special. Appetizers were Caesar salad, fresh, crispy and flavourful, and escargots, in a wonderfully tasty sauce and a fresh flaked style pastry- very good. We all had the steak and lobster. It was interesting 4 same size, same cut steaks all tasted differently and even the 2 medium and 2 medium rare cooking was different. Otherwise a most enjoyable meal with excellent service, a patient and forgiving waitress, and great ambiance."
Dined on 5/21/2013
Special Features: good for groups, great for outdoor dining, great for brunch, special occasion
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"Lobster tasted awful, rest of the meal was mediocre. Came for our 8th wedding anniversary as this was the place we had our reception, would not go again."
Dined on 5/18/2013
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"Had brunch with my family and it was alright. The waffle I had was quite dry and wasn't warm enough to melt the butter I put on it. Dessert was nice though. I much prefer the Moose Factory for dinner."
Dined on 5/19/2013
Special Features: special occasion
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"Great afternoon lunch. Ann was exceptional! We are proud to be Moose Factory Regulars"
Dined on 5/16/2013
Special Features: fit for foodies, good for groups, great for outdoor dining, great for brunch, notable wine list, kid-friendly, romantic, neighborhood gem, great for lunch, special occasion
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"My husband and I went to the Moose Factory in Edmonton AB on May 14/13. We had never been there before and really did not know what to expect I must say I did enjoy it much better than The Saw Mill. There were more choices for the menu and the wine list plus they have specials every night. We will very likely be going back there for any special occasions and taking our friends as well. Thank you very much for making our evening very memorable. Christine and Gary Gardiner"
Dined on 5/14/2013
Special Features: good for groups, great for brunch, notable wine list, romantic, special occasion
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"We have been going to The Moose Factory's Mother's Day Brunch for about 10 years now and we have never had a bad time. Food is always above standard and service is excellent. We live in Whitecourt now but would not miss our special occasions at the Moose for anything. Keep up the good work."
Dined on 5/12/2013
Special Features: great for brunch, romantic, special occasion
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"My husband and I took my 85-year-old mother for brunch on Mother's Day. There was no AC in the newer part of the building so it was very warm. It was an insanely long line up as well. The buffet is usually better."
Dined on 5/12/2013
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"Our wait staff were very good and accommodating to all the guest present. The food was good, but not great. I found a couple of the hot items were either bland in taste and even cold. The dessert area was busy, but a little messay, too."
Dined on 5/12/2013
Special Features: special occasion
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"This was the second time we had been for brunch. The first time was great. The food was good and the service was friendly and fast. This time however it was a mad house on Mother's day. The line for food was insanely long and some items were out, so although they were replacing them very quickly, you did have to wait a tiny bit more for certain things. The biggest difference was teh quality of the food. The waffles and french toast were better, but the bacon was gross and my eggs benedict were cold (and they were fresh)."
Dined on 5/12/2013
Special Features: good for groups, great for brunch
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"The food was average , our server was attentive and friendly but the coffee was lukewarm and very weak. However it was mothers day and extremely busy so it may be why the coffee was cold."
Dined on 5/12/2013
Special Features: good for groups, great for brunch, kid-friendly, special occasion
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"But service not so good had to wait for things in a long time --and atmosphere is wonderful Also asked server to divide shared dishes in the kitchen to make things easier she absolutely refused...."
Dined on 5/11/2013
Special Features: good for groups, kid-friendly, romantic, special occasion
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"It was my first time at Tom Goodchild's Moose Factory for brunch, and my experience has been wonderful. It was a very busy place and I was very impressed with how the staff handled the people traffic, it was very smooth and organized. The service was also top in my books and I would definitely go back to enjoy the food, ambiance and the whole experience all over again."
Dined on 5/12/2013
Special Features: great for brunch, special occasion
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"This is the third time we went to the Mosse Factory. We scoped this restaurant out for our wedding to begin with. They have private rooms for small to medium groups which is one reason why we went. We stayed cause the food and service is great."
Dined on 5/12/2013
Special Features: good for groups, notable wine list, romantic, special occasion
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"The buffet was just avg. Got the impression there was nothing special for Mother's Day. Not much of a selection for seafood, only Salmon (which was great). Roast Beef was really good! We sat in the lounge which was really dark."
Dined on 5/12/2013
Special Features: great for lunch
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"We had an issue with the reservation when we got there, some how our reservation got cancelled the day before (it could of been my fault by accident), but they were willing to accomedate us, and were very understanding in our situation. The food was excellent, and outstanding customer service!"
Dined on 5/12/2013
Special Features: fit for foodies, good for groups, great for brunch, notable wine list, kid-friendly, romantic, neighborhood gem, great for lunch, special occasion
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"I really live the food her but keep in mind it is a bit pricy, you do get what you pay for though. The waitress we had, must be the slowest waitress I have ever had, super slow, acted like she had no idea what she was doing and was really just overall rude. She treated everyone like they were stupid and was really annoyed when we asked questions about the menu. This being our first time here I thought she would have been a little more helpful. I would recommend this place for the food being really good but not for the staff or the overall friendliest place to eat."
Dined on 5/11/2013
Special Features: romantic
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"The reservation process on -line was excellent My only negative comment would be about the menu. I found the menu to not have a lot of choices. My daughter had difficulty finding something that she would eat - is not a big steak or fish fan, and doesn't like mushrooms, so the choices were very limited for her tastes. I would have chosen a steak, but found the pricing to be unrealistic when you have to choose separate sides and pay over $5.00 for each one. At least, the potato choice should be included in the price of the steak - you could then choose whatever you wanted to go with it"
Dined on 5/09/2013
Special Features: good for groups, great for brunch, romantic, special occasion
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"Only concern: When we checked in on time (6:00pm) we indicated we had a reservation but no one took our names. When we got home we noticed that the Moose Factory had called us at (6:30)."
Dined on 5/06/2013
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"We have come here a number of times for special events in the family, and always enjoyed the food and service. Sundays brunch is our favourite, but we have enjoyed the weekday menu has its merit as well."
Dined on 5/05/2013
Special Features: good for groups, great for brunch, kid-friendly, special occasion
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"Have eaten at Tom Goodchilds on a number of occasions and the steaks are always top class. Disappointed that they've changed the menu so that you now have to order side dishes separately and they are all for 2 people - definite upsell with no opt-out clause. Having said that the side we ordered - asparagus, tomatoes and Yukon gold mash were delicious. Quite pricey compared to other steak houses. Get a table in the original part of the restaurant not the cathedral like extension. Server Parker B was very attentive and friendly"
Dined on 5/04/2013
Special Features: fit for foodies, special occasion
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"Overall I was a little disappointed in the restaurant. The decor is lovely but the food was lacking. I had a chicken lime salad and it was uneventful, mainly lettuce, a few pieces of chicken, tomatoes and advocado on the side, no dressing to speak of. My friends had the buffet which they enjoyed. The dessert altho they looked wonderful were bland. I really think they could do alot better given the ambience and unfortunately I don't really want to go back anytime soon."
Dined on 24/04/2013
2013
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"We arrived at the restaurant at 655pm and had a 5 minute wait to our table which was fine. We were the first two guests of our party of 7. Upon arrival of the rest of the guests 710, we had ordered 2 bottles of wine and 2 beers. Our server, Marie, about 27 mins later had brought one beer, one bottle of wine, and one wrong bottle of wine and no other beer. When she realized she was about to take both bottles of wine back and we had to ask for her to leave the other. The extra wine glasses were not removed from the table and the drink issue remained the same for the rest of the night, most of us ordering two cause it took so long. As for the food, the majority took steak n lobster and ranged from Medium rare to well. They all came out well"
Dined on 19/04/2013
2011
Special Features: good for groups, special occasion
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"We had a great experience! The buffet was exellent!"
Dined on 21/04/2013
2012
Special Features: fit for foodies, good for groups, great for brunch, kid-friendly, late-night find, neighborhood gem, notable wine list, romantic, special occasion, great for lunch, hot spot
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"Food was ok. Kitchen forgot to make our mac&cheese so waiter caught and had them make which would have been fine if the would not have charged us for it. It was a $8.50 part."
Dined on 20/04/2013
2007
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"The Chardonay room was perfect but there were problems with the food. My salad was wrong. I didn't want to start the evening off returning my salad. One guest ordered baked potato but got mashed. One guest didn't get a potato at all. There seemed to be a disconnect between the servers and the kitchen. I'll stop here. Elsie Gross 780 938-7854"
Dined on 12/04/2013
2011
Special Features: special occasion
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"We booked for a group of 6 for a Saturday brunch. On arriving we were told that the brunch is on Sunday and there was no breakfast menu. Since we were geared up for breakfast we decided to go to another restaurant but the waiter convinced the kitchen to do breakfast for us! Talk about going the extra mile!!"
Dined on 13/04/2013
2009
Special Features: fit for foodies, good for groups, special occasion
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Special Features: fit for foodies, good for groups, great for brunch, kid-friendly, late-night find, notable wine list, romantic, special occasion, great for lunch
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"I had a bit of bad luck with the steak I had ordered. It took 3 trips to the kitchen before it was actually "medium". The staff were very accommodating and offered me a free drink for the trouble."
Dined on 01/04/2013
2013
Special Features: special occasion
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"Service was excellent. Enjoy coming to Tom Goodchild's Moose Factory when we have a special occasion to celebrate. As it is, will be back this coming Sunday again, for a birthday celebration."
Dined on 31/03/2013
2012
Special Features: good for groups, great for brunch, kid-friendly, romantic, special occasion
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"Went for Easter Brunch, it was great. Lots of options for everyone as you could go healthy, not so healthy, breakfasty or lunchy. The food was really good and I liked it more than other places that charge more for a single plate (as opposed to a buffet). Our table had everyone from raw veggie enthusiast to gimme some roast (with some waffle and whipped creme inbetween... but not literally of course) and everyone was satisfied."
Dined on 31/03/2013
2013
Special Features: good for groups, great for brunch, special occasion
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"Thoroughly enjoyed our kid free date night at The Moose Factory! Great ambiance, food, server... everything was great - we didn't want to leave at the end of desert!"
Dined on 22/03/2013
2011
Special Features: fit for foodies, good for groups, late-night find, neighborhood gem, notable wine list, romantic, special occasion, hot spot
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