Serafina takes a very honest approach to Northern Italian food with only the highest quality ingredients. Serafina's Fabulous Pizza delights diners with a simplicity of recipe execution combined with creative and original Italian dishes.

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Reservations for Serafina at The Time Hotel

70 Current Reviews

Summary of Diner Ratings & Reviews

Overall

(Very Good) 3.7 / 5

(70 Reviews)

Rating Breakdown 70 reviews

5 stars

(13)

4 stars

(32)

3 stars

(15)

2 stars

(10)

1 star

(0)

Food

(Very Good) 3.8 / 5

Service

(Very Good) 3.5 / 5

Ambiance

(Very Good) 3.4 / 5

Noise Level

Energetic

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Diners classify this restaurant as:

good for groups(18)
great for lunch(16)
kid-friendly(15)

neighborhood gem(13)
fit for foodies(7)
great for brunch(6)

Serafina at The Time Hotel Reviews List

Review 1 for Serafina at The Time Hotel

Overall rating

(Very Good) 4 / 5

Mothers day brunch

OpenTable Diner

Dined on 5/12/2013

Food

(Outstanding) 5 / 5

Service

(Poor) 1 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Energetic

"The food was great. The service not so much. The bus boys were more helpful and attentive than the waiter who seemed to just forget about us often."

Dined on 5/12/2013

Special Features: great for brunch

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Review 2 for Serafina at The Time Hotel

Overall rating

(Very Good) 4 / 5

Great spot for after the show

OpenTable Diner

Dined on 5/12/2013

Food

(Very Good) 4 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Moderate

"We were seated early immediately after the theatre.
The food was very good. We had two pizzas which
are very thin crust and delicious. Pasta was
homemade and excellent. Salmon was a bit raw
But cooked a bit more and we were happy.
We had 20% off for having we had theatre
Ticket. Cheesecake was authentic Italian.
We would all return."

Dined on 5/12/2013

Special Features: good for groups, special occasion

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Review 3 for Serafina at The Time Hotel

Overall rating

(Fair) 2 / 5

Empty and still slow

OpenTable Diner

Dined on 5/12/2013

Food

(Good) 3 / 5

Service

(Poor) 1 / 5

Ambiance

(Good) 3 / 5

Noise Level

Moderate

"We got there at 6pm on Sunday after a show and the restaurant was basically empty, I think 2-3 tables were seated. The man at the front desk was busy doing seething in the computer and ignored us. The hostess who sat us was emotionless! The service overall was very slow and the prices were a little high for the value of food. We said we should have gone to the Irish Pub down the block!"

Dined on 5/12/2013

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Review 4 for Serafina at The Time Hotel

Overall rating

(Very Good) 4 / 5

Quiet theater district restaurant

OpenTable Diner Since

Dined on 04/27/2013

2003

Dined on 04/27/2013

2003

Food

(Outstanding) 5 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Moderate

"Excellent food and service; a quiet spot for a pre/post theater dinner. Gluten-free pasta choices were delicious."

Dined on 04/27/2013

2003

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Review 5 for Serafina at The Time Hotel

Overall rating

(Very Good) 4 / 5

Perfect for a dinner before

OpenTable Diner Since

Dined on 04/23/2013

2007

Dined on 04/23/2013

2007

Food

(Very Good) 4 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Very Good) 4 / 5

Noise Level

Quiet

"Perfect for a dinner before or after the theatre!"

Dined on 04/23/2013

2007

Special Features: good for groups, kid-friendly, late-night find, neighborhood gem, great for lunch

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Review 6 for Serafina at The Time Hotel

Overall rating

(Fair) 2 / 5

OK restaurant and probably

OpenTable Diner Since

Dined on 04/13/2013

2008

Dined on 04/13/2013

2008

Food

(Fair) 2 / 5

Service

(Good) 3 / 5

Ambiance

(Fair) 2 / 5

"OK restaurant and probably what one would expect for a chain."

Dined on 04/13/2013

2008

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Review 7 for Serafina at The Time Hotel

Overall rating

(Very Good) 4 / 5

Overall great experiance,

OpenTable Diner Since

Dined on 04/12/2013

2003

Dined on 04/12/2013

2003

Food

(Very Good) 4 / 5

Service

(Very Good) 4 / 5

Ambiance

(Good) 3 / 5

Noise Level

Quiet

"Overall great experiance, food, service, quiet, close where I need to go after"

Dined on 04/12/2013

2003

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Review 8 for Serafina at The Time Hotel

Overall rating

(Very Good) 4 / 5

Great location for pre or

OpenTable Diner Since

Dined on 04/07/2013

2010

Dined on 04/07/2013

2010

Food

(Very Good) 4 / 5

Service

(Very Good) 4 / 5

Ambiance

(Very Good) 4 / 5

Noise Level

Moderate

"Great location for pre or post show meals!"

Dined on 04/07/2013

2010

Special Features: great for brunch, neighborhood gem, notable wine list, great for lunch

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Review 9 for Serafina at The Time Hotel

Overall rating

(Very Good) 4 / 5

The food was great, our server

OpenTable Diner Since

Dined on 04/05/2013

2013

Dined on 04/05/2013

2013

Food

(Outstanding) 5 / 5

Service

(Poor) 1 / 5

Ambiance

(Very Good) 4 / 5

Noise Level

Moderate

"The food was great, our server was horrible."

Dined on 04/05/2013

2013

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Review 10 for Serafina at The Time Hotel

Overall rating

(Very Good) 4 / 5

The waiter was very attentive

OpenTable Diner Since

Dined on 04/04/2013

2004

Dined on 04/04/2013

2004

Food

(Very Good) 4 / 5

Service

(Very Good) 4 / 5

Ambiance

(Very Good) 4 / 5

Noise Level

Energetic

"The waiter was very attentive and accommodated our special requests."

Dined on 04/04/2013

2004

Special Features: fit for foodies, good for groups, kid-friendly, neighborhood gem

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Review 11 for Serafina at The Time Hotel

Overall rating

(Outstanding) 5 / 5

Great after the show place!

OpenTable Diner Since

Dined on 04/04/2013

2013

Dined on 04/04/2013

2013

Food

(Outstanding) 5 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Moderate

"Great place after an evening show to have dinner. Arrived at 11:00pm didn't feel rushed while we ate even though they closed at midnight."

Dined on 04/04/2013

2013

Special Features: fit for foodies, late-night find, neighborhood gem

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Review 12 for Serafina at The Time Hotel

Overall rating

(Good) 3 / 5

I really liked the 20% discount

OpenTable Diner Since

Dined on 03/31/2013

2010

Dined on 03/31/2013

2010

Food

(Good) 3 / 5

Service

(Good) 3 / 5

Ambiance

(Fair) 2 / 5

Noise Level

Moderate

"I really liked the 20% discount we got by just showing our theater tickets!"

Dined on 03/31/2013

2010

Special Features: fit for foodies, good for groups, kid-friendly

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Review 13 for Serafina at The Time Hotel

Overall rating

(Fair) 2 / 5

Easy to get in and out. Friendly.

OpenTable Diner Since

Dined on 03/31/2013

2006

Dined on 03/31/2013

2006

Food

(Fair) 2 / 5

Service

(Fair) 2 / 5

Ambiance

(Fair) 2 / 5

Noise Level

Moderate

"Easy to get in and out. Friendly. My only issue is w/the caviar pasta which is exceptional overall: they keep adding and taking amounts of caviar so I never know what I'm gonna get. This Easter Sunday it was impossible to find and a waste to order it. They need to STANDARDIZE with the predictability of STARBUCKS the way this dish should APPEAR. Charge more and at least let us TASTE the caviar and FIND IT! In the photo I took for Facebook you can't even see any! What a shame to think about it for 40 days of Lent and decide to have caviar pasta on Easter Sunday with NO Caviar...."

Dined on 03/31/2013

2006

Special Features: neighborhood gem

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Review 14 for Serafina at The Time Hotel

Overall rating

(Very Good) 4 / 5

Three of us went for an after-theat

OpenTable Diner Since

Dined on 03/24/2013

2009

Dined on 03/24/2013

2009

Food

(Very Good) 4 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Very Good) 4 / 5

Noise Level

Quiet

"Three of us went for an after-theater dinner on a Sunday evening. It was a nice surprise to see that if we showed our tickets, we received 20% off our total dinner!Enjoyed the sangria, shared herbed focaccia bread and had fried calamari for an appetizer. I would have liked the marinara sauce to be a little spicier. I had the spaghetti with lobster and so did my friend. She had it removed from the shell, I didn't.(Our waiter brought steaming hot towels for me after I made a mess of my hands. THANK YOU!)The third meal was the baby gnocchi which was a big hit. Very attentive staff and nice decor. It was not crowded at 6PM and we appreciated the calm surroundings. I would definitely go back."

Dined on 03/24/2013

2009

Special Features: good for groups

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Review 15 for Serafina at The Time Hotel

Overall rating

(Good) 3 / 5

OK for pre-theatre

OpenTable Diner Since

Dined on 03/09/2013

2004

Dined on 03/09/2013

2004

Food

(Good) 3 / 5

Service

(Good) 3 / 5

Ambiance

(Fair) 2 / 5

Noise Level

Energetic

"Good for a light bite pre-theatre. Thought the pizza would be better; it wasn't special."

Dined on 03/09/2013

2004

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Review 16 for Serafina at The Time Hotel

Overall rating

(Very Good) 4 / 5

Took our four grand children

OpenTable Diner Since

Dined on 02/23/2013

2012

Dined on 02/23/2013

2012

Food

(Good) 3 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Very Good) 4 / 5

Noise Level

Moderate

"Took our four grand children (five to ten years old) there for lunch before a Saturday matinee. They enjoyed the atmosphere and the pasta and pizza and desserts. Our waitress was excellent - friendly and attentive."

Dined on 02/23/2013

2012

Special Features: good for groups, kid-friendly, great for lunch

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Review 17 for Serafina at The Time Hotel

Overall rating

(Good) 3 / 5

This is a good Italian restaurant

OpenTable Diner Since

Dined on 02/12/2013

2004

Dined on 02/12/2013

2004

Food

(Good) 3 / 5

Service

(Good) 3 / 5

Ambiance

(Good) 3 / 5

Noise Level

Moderate

"This is a good Italian restaurant in a hotel, but you wouldn't notice that. The decor is open, bright, modern and refreshing. The cooking is absolutely fine, but nothing to rave about. Very reliable, traditional Italian, without, however, being over-sauced like a lot of Italian restaurants used to be."

Dined on 02/12/2013

2004

Special Features: kid-friendly, great for lunch

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Review 18 for Serafina at The Time Hotel

Overall rating

(Outstanding) 5 / 5

Always great!

OpenTable Diner Since

Dined on 02/15/2013

2005

Dined on 02/15/2013

2005

Food

(Outstanding) 5 / 5

Service

(Very Good) 4 / 5

Ambiance

(Very Good) 4 / 5

Noise Level

Moderate

"I've eaten at Serafina quite a few times and I have never been disappointed! I've eaten there for lunch & dinner & absolutely love the 'goat cheese & spinach salad'. Best in the city! My only 'negative' this time is that we felt a little rushed. We had no 'down time' between courses but that certainly didn't hinder the taste!"

Dined on 02/15/2013

2005

Special Features: fit for foodies, neighborhood gem, special occasion

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Review 19 for Serafina at The Time Hotel

Overall rating

(Fair) 2 / 5

Not Worth It

OpenTable Diner Since

Dined on 01/27/2013

2008

Dined on 01/27/2013

2008

Food

(Fair) 2 / 5

Service

(Poor) 1 / 5

Ambiance

(Fair) 2 / 5

Noise Level

Moderate

"I live in NYC and am a fan of Serafina on the East Side but this restaurant is bland an boring. I had to flag down our waiter on 3 occassions to take drink orders and refill our water. We got a pasta and pizza and needed to add salt to both because they had no flavor. Plus our pizza looked sad. Like it had been hanging out to dry. Our waiter never even came to check on us. We had to flag a manager and she apologized, took off the pizza and then no one ever returned. We had to get our check from a random busboy. Oh, and there were 3 other occupied tables in this restaurant so I'm not sure how we were so overlooked. Disappointing experience, but then again, i guess restaurants don't think they have to work hard in Times Square"

Dined on 01/27/2013

2008

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Review 20 for Serafina at The Time Hotel

Overall rating

(Very Good) 4 / 5

Dinner was great. The bruschetta

OpenTable Diner Since

Dined on 01/19/2013

2013

Dined on 01/19/2013

2013

Food

(Very Good) 4 / 5

Service

(Very Good) 4 / 5

Ambiance

(Very Good) 4 / 5

Noise Level

Energetic

"Dinner was great. The bruschetta appetizer was fantastic fresh tomatoes and the crustini bread was perfect. The pizza was very good. Fresh mozzarella and the crust was delicious we kept eating it even after we were full."

Dined on 01/19/2013

2013

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Ratings-Only Reviews for Serafina at The Time Hotel

Based on the average of (50) ratings-only reviews

Overall

(Very Good) 3.7 / 5

7 out of 8 recommend this product

Food

(Very Good) 3.9 / 5

Service

(Very Good) 3.5 / 5

Ambiance

(Very Good) 3.3 / 5

Noise Level

Energetic