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Arizona Grand Resort & Spa | Lobby Grill Reviews List

Arizona Grand Resort & Spa | Lobby Grill

The Lobby Grill’s casual atmosphere and contemporary comfort cuisine makes it one of Phoenix’s favorite places to dine and relax. In The Lobby Grill’s open-air kitchen, Chef de Cuisine Margaret Stape creates your favorite dishes, including authentic pizzas, rotisserie chicken, pecan and oak fired steaks and other simply grand meals with natural ingredients from local purveyors. Dine indoors or alfresco and take in the scenic beauty of Arizona Grand Resort & Spa Golf Course and South Mountain Preserve beyond.
See more Arizona Grand Resort & Spa | Lobby Grill details
13 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
3.2 / 5
(Very Good) 3.2 / 5
(13 Reviews)
Open Ratings Snapshot
Rating Breakdown 13 reviews
5 stars
(4)
4 stars
(1)
3 stars
(3)
2 stars
(3)
1 star
(2)
Food 
3.3 / 5
(Very Good) 3.3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3.5 / 5
(Very Good) 3.5 / 5
Noise Level
2.4 / 3
Energetic
Value 
3.5 / 5
(Very Good) 3.5 / 5
Filter Reviews By:
Diners classify this restaurant as:
  • great for outdoor dining(4)
  • great for brunch(3)
  • romantic(3)
  • good for groups(2)
  • great for lunch(2)
  • kid-friendly(2)
Arizona Grand Resort & Spa | Lobby Grill Reviews List
Review 1 for Arizona Grand Resort & Spa | Lobby Grill
Overall rating 
1 / 5
(Poor) 1 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/07/2016
 2012
Dined on 4/07/2016
 2012
Food 
1 / 5
(Poor) 1 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Terrible food... Just awful. Overpriced as well. The rest of the resort experience was good, service was above average, just terrible dining throughout the entire resort.
Price of resort for s conference rate was overpriced as well compared to comps in the area. Would not recommend."
Dined on 4/07/2016
 2012
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Review 2 for Arizona Grand Resort & Spa | Lobby Grill
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
Dined on 3/30/2016
 2011
Special Features: great for brunch, great for lunch, scenic view, special occasion, great for outdoor dining, kid-friendly
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Review 3 for Arizona Grand Resort & Spa | Lobby Grill
Overall rating 
2 / 5
(Fair) 2 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/11/2016
 2007
Dined on 3/11/2016
 2007
Food 
4 / 5
(Very Good) 4 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
4 / 3
Energetic
"We asked if we could sit outside or close to outside and they told us no, we didn't specify we wanted that in our reservation. So we are our entire meal inside and watched a literally empty restaurant never fill up the entire time we are and left. What a joke."
Dined on 3/11/2016
 2007
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Review 4 for Arizona Grand Resort & Spa | Lobby Grill
Overall rating 
1 / 5
(Poor) 1 / 5

Waited an hour and a half

Customer Avatar
OpenTable Diner Since
Dined on 2/13/2016
 2016
Dined on 2/13/2016
 2016
Food 
2 / 5
(Fair) 2 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
4 / 3
Energetic
Value 
3 / 5
(Good) 3 / 5
"Waited forever to get a waiter then an hour and a half to get food. Complained and received the meal free but was definately the longest experience ever waiting for our meal."
Dined on 2/13/2016
 2016
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Review 5 for Arizona Grand Resort & Spa | Lobby Grill
Overall rating 
3 / 5
(Good) 3 / 5

OK restaurant

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
"Took a while for any waitstaff to attend to us. Our pizza was not cooked enough and had to be done again. It took over 1 1/2 hours to get through lunch and I was late for the conference I was attending in the hotel."
Dined on 10/16/2015
 2014
Special Features: great for brunch
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Review 6 for Arizona Grand Resort & Spa | Lobby Grill
Overall rating 
3 / 5
(Good) 3 / 5

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Moderate
Moderate
"Service was great, My wife's Filet Mignon and Asparagus was cold and a little over priced but other than that it was pretty good"
Dined on 9/06/2015
 2011
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Review 7 for Arizona Grand Resort & Spa | Lobby Grill
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 8/16/2015
 2014
Dined on 8/16/2015
 2014
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Dined on 8/16/2015
 2014
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Review 8 for Arizona Grand Resort & Spa | Lobby Grill
Overall rating 
3 / 5
(Good) 3 / 5

OpenTable Diner Since
Dined on 3/26/2015
 2005
Dined on 3/26/2015
 2005
Food 
3 / 5
(Good) 3 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
"Very poor experience in service. The waitress was more interested in closing the rest"
Dined on 3/26/2015
 2005
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Review 9 for Arizona Grand Resort & Spa | Lobby Grill
Overall rating 
2 / 5
(Fair) 2 / 5

Mediocre at best - treat yourself to a car ride:-)

Food 
1 / 5
(Poor) 1 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
4 / 3
Energetic
"Laughable food. We had pizza's one night. A menu feature! Waiter told us they are not good because the pizza's are "doughey". We asked him to ensure they are thin and crispy. They came out thin and the edges were crispy but the other 90% was doughey. Inedible. We also had a bland lunch and several tasteless breakfasts. Staff is nice but can't overcome the underwhelming food. Treat yourself to a cab ride or a short drive to much better food. The steakhouse "Rustler's Rooste" was just plain aweful too so skip it unless your taste buds have stopped functioning."
Dined on 2/17/2015
 2005
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Review 10 for Arizona Grand Resort & Spa | Lobby Grill
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great change of pace

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Very cool spot with excellent outdoor seating. The bar decor is a bit outdated but lots of great people to enjoy the evening with. Good didn't quite hold up to the great ambiance but would still highly recommend."
Dined on 2/14/2015
 2012
Special Features: romantic, good for groups, vibrant bar scene, great for outdoor dining
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Review 11 for Arizona Grand Resort & Spa | Lobby Grill
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great food

Customer Avatar
OpenTable Diner Since
Dined on 12/25/2014
 2009
Dined on 12/25/2014
 2009
Food 
5 / 5
(Outstanding) 5 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
4 / 3
Energetic
"My family and I enjoyed the food. It was grest. Friendly staff took a while for the waiter to come but the wait was worthed."
Dined on 12/25/2014
 2009
Special Features: romantic, neighborhood gem, good for groups, great for brunch, great for lunch, scenic view, special occasion, fit for foodies, kid-friendly, late-night find
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Ratings-Only Reviews for Arizona Grand Resort & Spa | Lobby Grill
Based on the average of (2) ratings-only reviews
Overall 
3.5 / 5
(Very Good) 3.5 / 5
1 out of 2 recommend this product
Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
3 / 3
Energetic