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Lockwood Restaurant and BarReservations
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Lockwood Restaurant and Bar Reviews List
Lockwood Restaurant and Bar
Executive Chef Joseph Rose’s menu focuses on seasonality where guests can enjoy upscale, fine-dining that is refined, innovative and exciting but still approachable and affordable. Matched with an equally impressive wine program, Lockwood is an idyllic downtown dining destination for both business and pleasure, open for afternoon tea, breakfast, lunch and dinner service. The Bar at Lockwood is perfect for those looking to catch a pre or post theater cocktail while nestled under the glow of the historic Palmer House lobby. In addition to the main dining space, Lockwood offers stunning private dining rooms, each serves as a preeminent space for private events and receptions throughout the year.
See more Lockwood Restaurant and Bar details
104 Current Reviews
Summary of Diner Ratings & Reviews
Overall
(Very Good)
3.7
/
5
Rating Breakdown 104 reviews
5 stars
(24)
4 stars
(40)
3 stars
(28)
2 stars
(9)
1 star
(3)
Food
(Very Good)
3.8
/
5
Service
(Very Good)
3.8
/
5
Ambiance
(Very Good)
3.8
/
5
Noise Level
Moderate
Filter Reviews By:
Diners classify this restaurant as:
- special occasion(39)
- fit for foodies(29)
- romantic(19)
- notable wine list(18)
- great for lunch(12)
- good for groups(11)
Lockwood Restaurant and Bar Reviews List
Review 1 for Lockwood Restaurant and Bar
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"The food was incredible. My waiter suggested popular menu selections, and they met everything I could imagine and more."
Dined on 03/11/2013
2004
Special Features: fit for foodies
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Review 2 for Lockwood Restaurant and Bar
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Always superb....Food, Ambiance & Service Never dissappointing"
Dined on 02/21/2013
2007
Special Features: fit for foodies, great for brunch, neighborhood gem, romantic, special occasion, great for lunch
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Review 3 for Lockwood Restaurant and Bar
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"What a great experience!
Thanks"
Thanks"
Dined on 02/22/2013
2011
Special Features: vibrant bar scene
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Review 4 for Lockwood Restaurant and Bar
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"This was our first time to Lockwood and it won't be our last. The food was excellent, both the steak and the fish. Our server was so accomodating as we had theater tickets and he made sure we made it on time. If your looking for an amazing experience go to Lockwood."
Dined on 02/07/2013
2007
Special Features: romantic, special occasion
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Review 5 for Lockwood Restaurant and Bar
Overall rating
(Outstanding)
5
/
5
Outstanding Dining Experience
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Was a little bit worried about dining here because it was in a hotel. So glad that we decided to make reservations. The experience was oustanding, from our waiter to the food. We did the wine pairings with the chef's selections. The restaurant/chef did one of the best jobs I have ever experienced of pairing the wine with the food. Will definetly be returning for another visit."
Dined on 5/11/2013
Special Features: fit for foodies, romantic, special occasion
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Review 6 for Lockwood Restaurant and Bar
Overall rating
(Outstanding)
5
/
5
A serene dinner in the mad house of
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Wonderf ul resturant We had an extra person join the party so they quiety moved us to a bigger table. Everyone ordered sea food all of it was spectacular tasted fresh and wonderful The swervers were great You could even talk to your fellow quests without noicy competition."
Dined on 5/18/2013
Special Features: fit for foodies
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Review 7 for Lockwood Restaurant and Bar
Overall rating
(Very Good)
4
/
5
Good but limited menu
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"The variety was limited. The food was excellent for me (sea scallops and salmon) but my wife thought the Monk fish needed a more flavorful sauce. There is chicken on the fixed price menu but not the regular menu. The desserts on the fixed price menu were not offered to us but we did ask and receive the custard. We don't understand why they limit a very limited menu. The bar was hopping on Friday night."
Dined on 5/17/2013
Special Features: vibrant bar scene
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Review 8 for Lockwood Restaurant and Bar
Overall rating
(Outstanding)
5
/
5
Loop Gem
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Quality of food and atmosphere are outstanding. Should be harder to get reservations."
Dined on 5/15/2013
Special Features: fit for foodies, good for groups, vibrant bar scene, romantic, great for lunch, special occasion
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Review 9 for Lockwood Restaurant and Bar
Overall rating
(Good)
3
/
5
Superb Food ... So-So Service
Food
(Outstanding)
5
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"As with five previous meals at The Lockwood, the entrees are superb ... but the servers do not measure up to the kitchen staff. At every stage of the meal the server was slow to appear ... which made this (like the previous 5 times) an unnecessarily protracted dining experience."
Dined on 5/12/2013
Special Features: special occasion
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Review 10 for Lockwood Restaurant and Bar
Overall rating
(Very Good)
4
/
5
Great food. Overpriced
Food
(Outstanding)
5
/
5
Service
(Fair)
2
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"The food was good. Some desserts were good but I felt that they focused more on how the desserts looked than how they tasted. The check surprised me since it was $68 for service even though all the waiters did was poor sparkling juice in my cup. I could've done that myself."
Dined on 5/12/2013
Special Features: great for brunch
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Review 11 for Lockwood Restaurant and Bar
Overall rating
(Good)
3
/
5
Mother's Day Brunch
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Quiet
"My husband booked reservations for Mother's Day brunch. Lockwood is a beautiful restaurant located in the magnificent Palmer House. But when we arrived, it seemed as if the hostess had trouble finding a table for us, but once we entered the restaurant we were a bit confused since there were plenty of empty tables. The food was delicious, but not at all what we expected for "brunch" as there were no standard "brunch" items available; instead there was a carving station, duck, salmon, and other entrees, but very little food that our young children would eat. I would just like to have a few more standard brunch items for special events where our children will be joining us, such as Mother's Day!"
Dined on 5/12/2013
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Review 12 for Lockwood Restaurant and Bar
Overall rating
(Outstanding)
5
/
5
Great Dinner & Theatre Combo
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Great place to have a nice meal before heading to the Bank of America Theatre. Restaurant is in the main lobby of the Palmer House Hotel so it is a very short walk between the two. The main lobby is great to walk through and sit in, although you cannot see it from the restaurant because of curtains. That is unfortunate because the noise of the lobby does come in but you don't get to enjoy the view of the lobby. It can be a bit noisy but it wasn't a major detraction. Food is excellent! The Prix Fixe menu had excellent options and the service was great!"
Dined on 5/11/2013
Special Features: fit for foodies, notable wine list, romantic, special occasion
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Review 13 for Lockwood Restaurant and Bar
Overall rating
(Outstanding)
5
/
5
BofM
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Delicious twist on some great food!"
Dined on 5/10/2013
Special Features: romantic, special occasion
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Review 14 for Lockwood Restaurant and Bar
Overall rating
(Good)
3
/
5
Dining in historical Chicago
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"We had a wonderful evening at the historic Palmer House hotel. First, drinks in the historic lobby. Then dinner in the Lockwood Restaurant in a nice little alcove that looked out to the beautiful lobby. I think the atmosphere was better than the food, but it was certainly better than average. Good wine choices."
Dined on 5/09/2013
Special Features: notable wine list
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Review 15 for Lockwood Restaurant and Bar
Overall rating
(Good)
3
/
5
Hidden gem in loop
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Good value for a proper restaurant in loop. It is a nice tucked away location off the beautiful palmed house lobby. Hotel signage makes it hard to find but it is worth a few wrong turns. Portions are reasonable and service is attentive."
Dined on 5/08/2013
Special Features: good for groups, great for lunch
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Review 16 for Lockwood Restaurant and Bar
Overall rating
(Very Good)
4
/
5
Lunch at the LockWood Restaurant
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Great place for a business lunch in the heart of downtown. The lunch items are very interesting and innovative. Bento box right next lobster roll with your choice of salad or fruit. Go for the sweet fruit side since the salad was just a few small leaves of lettuce. I would call that garnish rather than salad. But the ambiance is perfect for a business lunch on a very professional setting without too many interruptions from the staff. They were there just when needed. Good tap water without the chlorine taste. They must pour bottled water, which all restaurants of this caliber should do. I highly recommend this restaurant and look forward to my next visit."
Dined on 5/08/2013
Special Features: great for lunch, special occasion
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Review 17 for Lockwood Restaurant and Bar
Overall rating
(Fair)
2
/
5
Thought it would be special
Food
(Fair)
2
/
5
Service
(Fair)
2
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Quiet
"Thought it would be special after walking through the gorgeous Palmer House lobby; but no, it wasn't. Greeted warmly and seated right away...service after was nice enough, but haphazard. Some long waits in between courses and the waiter cleared our coffee cups before we were finally offered a refill by another. Whitefish was nice and served hot. Unfortunately, the fingerling potatoes served with it were lukewarm at best. Weird ambience, like a Denny's with velvet curtains."
Dined on 04/27/2013
2010
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Review 18 for Lockwood Restaurant and Bar
Overall rating
(Outstanding)
5
/
5
Absolutely Fabulous!
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"My family and I were first lured to Lockwood a few years ago with a promotion, maybe a Groupon, that I don't remember. But I do remember how much we enjoyed it. So we came back, and back again, and then again this past Saturday evening. When I asked my daughter where she'd like to have dinner to celebrate her 13th birthday, she automatically said Lockwood. And not because she's an unsophisticated child barely out of chicken nuggets, but because she's dined with me everywhere from Sixteen to WD50 to Sandrine's and knows what's good. Everything about our meal was perfect. Chicago has their goats and purple pigs and restaurants that only take reservations with tickets, which I really don't get, but we love Lockwood."
Dined on 04/27/2013
2008
Special Features: vibrant bar scene, fit for foodies, kid-friendly, neighborhood gem, romantic, special occasion
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Review 19 for Lockwood Restaurant and Bar
Overall rating
(Very Good)
4
/
5
Very nice resturant and great
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Very nice resturant and great customer service."
Dined on 04/26/2013
2011
Special Features: notable wine list, romantic, special occasion
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Review 20 for Lockwood Restaurant and Bar
Overall rating
(Very Good)
4
/
5
Lovely setting & delicious dinner
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"We had a lovely dinner at Lockwood in the Palmer House. From the walk past the Peacock Doors in the lobby to the end with the delicious blackberry goat cheese panna cotta, it was great evening and restaurant choice. Starters included the Octopus -- visually stunning & delicious -- and the Foie Gras -- also fantastic. Entrees were the Salmon -- elegantly presented & mouthwatering -- and the rainbow trout -- generous and much enjoyed. It was a great treat to dine in the beautiful Lockwood at the Palmer House."
Dined on 04/25/2013
2004
Special Features: fit for foodies
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Review 21 for Lockwood Restaurant and Bar
Overall rating
(Very Good)
4
/
5
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Excellent restaurant in the heart of downtown in the landmark Palmer House Hotel. The setting is beautiful and classy from the moment the hostess acknowledges you, then you know that this is a special place. She asked if we had any time restrictions for theater or concert. What a way to start my birthday dinner. Great water service by a friendly face and the best salmon I ever had anywhere but unfortunately the snapper that my friend ordered was tough. I also really liked the sides, which was a blend of different ingredients that complimented the salmon perfectly. The dessert was beautifully presented with a birthday candle, without our asking. Nice touch. I would have rated this OUSTANDING if it had not been for the tough snapper."
Dined on 04/16/2013
2012
Special Features: special occasion
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Review 22 for Lockwood Restaurant and Bar
Overall rating
(Very Good)
4
/
5
Solid performer, above the
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Solid performer, above the bar for hotel dining. Good atmosphere for good food. Convenient for pre- or post-symphony dining."
Dined on 04/13/2013
2010
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Review 23 for Lockwood Restaurant and Bar
Overall rating
(Very Good)
4
/
5
Lunch/Dinner great options
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Breakfast was OK, and the buffet option a good deal. The wait staff was pre-occupied with settled into the newly renovated space. As a result we waited for a long time for our second cup of coffee. Our waiter was courteous and kind."
Dined on 04/08/2013
2006
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Review 24 for Lockwood Restaurant and Bar
Overall rating
(Outstanding)
5
/
5
Fantastic food and the service
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Fantastic food and the service was incredible"
Dined on 03/22/2013
2013
Special Features: fit for foodies, special occasion
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Review 25 for Lockwood Restaurant and Bar
Overall rating
(Fair)
2
/
5
Each person's entree and appitizer
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Each person's entree and appitizer was luke warm and in one case (a chicken dish) undercooked!"
Dined on 03/23/2013
2011
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Review 26 for Lockwood Restaurant and Bar
Overall rating
(Good)
3
/
5
Slow
Food
(Very Good)
4
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Quiet
"Servicer was slow and unattentive."
Dined on 03/15/2013
2012
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Review 27 for Lockwood Restaurant and Bar
Overall rating
(Good)
3
/
5
We went for Chef's week.
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"We went for Chef's week. I don't know that I would pay full price for the meal. It was good, but I think it is too expensive for what you got."
Dined on 03/19/2013
2005
Special Features: vibrant bar scene, special occasion
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Review 28 for Lockwood Restaurant and Bar
Overall rating
(Very Good)
4
/
5
Always lovely and accommodating....
Food
(Good)
3
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Always lovely and accommodating....Food is fresh with creative style."
Dined on 03/17/2013
2007
Special Features: fit for foodies, great for brunch, late-night find, neighborhood gem, romantic, special occasion, great for lunch
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Review 29 for Lockwood Restaurant and Bar
Overall rating
(Good)
3
/
5
We were not as wowed by the
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"We were not as wowed by the food as we thought we were going to be. Although the food was very nicely presented, the portions were quite small and pricey, and we left a bit unsatisfied. Perhaps we chose wrong, but my fish entree was small and kind of bland,
The lighting and seating made the place feel special, although the noise level from the bar was a tad high. ( It was St. Patrick's Day weekend though...)
All in all, we were glad we checked out The Lockwood, and might go again for a drink and small plates."
The lighting and seating made the place feel special, although the noise level from the bar was a tad high. ( It was St. Patrick's Day weekend though...)
All in all, we were glad we checked out The Lockwood, and might go again for a drink and small plates."
Dined on 03/16/2013
2010
Special Features: vibrant bar scene, neighborhood gem
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Review 30 for Lockwood Restaurant and Bar
Overall rating
(Fair)
2
/
5
Lovely setting, lunch ok
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"The setting is lovely, but found the service a little lacking for such an establishment and the food ok. The server was polite but either new, inexperienced or not detailed-oriented: filled some water glasses, not others; offered tea refill to one diner, not the other; served entrees before clearing all the empty appetizer plates--little things, but noticeable. As for food, cheese curd appetizer is two thumbs up; charcuterie platter, one thumb up; turkey burger, tasted and looked "processed," and was topped with cheese & spicy oil to make up for taste; lobster roll, one thumb up."
Dined on 03/08/2013
2008
Special Features: good for groups, romantic, special occasion
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Review 31 for Lockwood Restaurant and Bar
Overall rating
(Very Good)
4
/
5
The food here is very good,
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"The food here is very good, even more than very good, and the restaurant itself is quite lovely. However.the menu is not large and the price is on the expensive side. The biggest drawback is the noise. The restaurant sits right off the lobby of the Palmer House and the noise from there can really be heard. If the restaurant itself had been crowded, the noise would have been too loud to carry on a pleasant conversation. All said, we had a lovely, delicious dinner (don't get the chocolate gateaux for dessert, it was dry) and would return, especially if we were headed to a play at the Bank of America theater."
Dined on 03/09/2013
2006
Special Features: fit for foodies, notable wine list, special occasion
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Review 32 for Lockwood Restaurant and Bar
Overall rating
(Very Good)
4
/
5
Service was outstanding...not
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Service was outstanding...not overly attentive or pushy. My girlfriends and I were able to carry on our conversation without any interruptions."
Dined on 02/28/2013
2008
Special Features: fit for foodies, neighborhood gem
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Review 33 for Lockwood Restaurant and Bar
Overall rating
(Very Good)
4
/
5
The setting alone is worth
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"The setting alone is worth the trip. The lobby of the Palmer House adds to the experience. The menu had a variety of choices and food was good. The mushroom soup was outstanding. Service was very good for our pre-theatre lunch."
Dined on 02/27/2013
2005
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Review 34 for Lockwood Restaurant and Bar
Overall rating
(Poor)
1
/
5
I am a vegetarian and they
Food
(Poor)
1
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"I am a vegetarian and they could not make anything for me aside from spegetti with cream sauce and a few broccoli and carrot pieces. The merit of a great restaurant/chef is versatility to cater to a variety of patrons. Lockwood is stuck in a culinary rut which does not allow it to adapt to its evolving patronage, or perhaps that is its aim."
Dined on 02/26/2013
2010
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Review 35 for Lockwood Restaurant and Bar
Overall rating
(Very Good)
4
/
5
Service was very attentive.
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Service was very attentive. Atmosphere is very European-hotel."
Dined on 02/26/2013
2006
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Review 36 for Lockwood Restaurant and Bar
Overall rating
(Fair)
2
/
5
Stick to drinks in beautiful bar
Food
(Fair)
2
/
5
Service
(Fair)
2
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"The location of the Lockwood was the main draw for 3 friends getting together for dinner. The lovely renovation of the Palmer House & $5 validated parking at 55 E. Monroe were the icing on the cake, or so we thought. Upon opening the menu we were challenged to find anything that appealed to the diner who isn't on an expense account or interested in (what we concluded, no disrespect meant for the creative director of the restaurant) bizarre ingredient combinations. The fact that our waiter had no sense of humor & heavy accent, made for an unsatisfying dining experience. Gratefully, we are women of an age where we are not intimidated by our lack of due diligence or a pricey meal. Do your homework before making this your dining choice."
Dined on 02/25/2013
2009
Special Features: vibrant bar scene
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Review 37 for Lockwood Restaurant and Bar
Overall rating
(Fair)
2
/
5
just fair
Food
(Fair)
2
/
5
Service
(Poor)
1
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Service was fair to be kind. Food order was not accurate and handled inappropriately. Just not a great experience for a group of hospitality executives."
Dined on 02/21/2013
2005
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Review 38 for Lockwood Restaurant and Bar
Overall rating
(Good)
3
/
5
It was ok. The soup was
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Quiet
"It was ok. The soup was excellent (cream of celery root) but the remainder of the meal was just ok. For the prices, I expected better."
Dined on 02/20/2013
2008
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Review 39 for Lockwood Restaurant and Bar
Overall rating
(Poor)
1
/
5
portion size was very small
Food
(Poor)
1
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Quiet
"portion size was very small and food left much to be desired"
Dined on 02/15/2013
2010
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Review 40 for Lockwood Restaurant and Bar
Overall rating
(Very Good)
4
/
5
S
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"For an upscale restaurant, it had a surprisingly good children's menu. Choices for adults were quite limited. I took my grandson Jack there for his 5th birthday so he could experience a "fancy" restaurant. We were not disappointed. He was given a stuffed animal (a peacock) and his dessert came with a birthday candle in a strawberry. I'll be back when my granddaughter turns 10!"
Dined on 02/15/2013
2012
Special Features: great for brunch, kid-friendly, notable wine list, romantic, special occasion
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Review 41 for Lockwood Restaurant and Bar
Overall rating
(Very Good)
4
/
5
A little pricey, but a nice
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"A little pricey, but a nice restaurant in a lovely old hotel."
Dined on 02/14/2013
2010
Special Features: fit for foodies
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Review 42 for Lockwood Restaurant and Bar
Overall rating
(Good)
3
/
5
Palmer House deserves better!
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Outstanding)
5
/
5
"We were staying at The Palmer House and decided to dine on property. The restaurant and bar are very nice, as is to be expected at The Palmer House. Our server was nice but seemed new. Our food was not that great - especially for the $$ paid. My steak was tough and Hubby's steak was cold. We waited forever just to get one piece of bread per person. We complained to the manager and she promptly offered and served complimentary desserts. The desserts were great (Creme Brûlée), but by then we were tired and not really that hungry. If this restaurant would improve their service/speed and up the quality a notch, it would be a contender."
Dined on 02/02/2013
2005
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Review 43 for Lockwood Restaurant and Bar
Overall rating
(Very Good)
4
/
5
Came for Restaurant Week since
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Came for Restaurant Week since the menu was solid. Each course was delectable for both me and my dining partner, with highlights being the complementary amuse bouche (onion soup), polenta w/ poached egg (good flavor & texture, creamy without the heaviness, egg poached just right with a golden not-too-runny yolk) and both desserts (chocolate mandarin and mango passion cake). My scallop appetizer was a tiny bit saltier than I would've preferred; duck confit pasta was very fragrant with a good amount of duck. My dining partner's fish was cooked perfectly and the lemon risotto + artichoke puree accompanying it were both tasty. Atmosphere was a touch quiet (we used low voices) but expected for a weeknight. Service was good though a tad stuffy."
Dined on 02/07/2013
2011
Special Features: fit for foodies, romantic, special occasion
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Review 44 for Lockwood Restaurant and Bar
Overall rating
(Good)
3
/
5
Good food with unfriendly service.
Food
(Very Good)
4
/
5
Service
(Fair)
2
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"We chose Lockwood for our after theater dining experience Saturday night.Matinee tickets meant an early dinner so the restaurant was almost empty. The wine list was notable except the prices seemed high.We are familiar with the prices of many wines both at the retail level and the restaurant level and these were higher than expected.I expect double pricing but not triple!The food was excellent but I think we had the unfriendliest waiter in the place.He never smiled or made us feel welcome.After bringing our wine he asked if we were ready to order and we said we wanted a few minutes to enjoy our wine.He didn't return for a full 30+ min. All with a slight sneer.Yes Jamal(?),we chose the restaurant week menu, but we added items and wine."
Dined on 02/09/2013
2009
Special Features: fit for foodies, notable wine list
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Review 45 for Lockwood Restaurant and Bar
Overall rating
(Good)
3
/
5
Service was great. The restaurant
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Quiet
"Service was great. The restaurant is in an old building, do the space reflects that. Beautiful presentation of the food. In terms of taste, the food was good - however, for the price, the food should have wowed me. The desert, upside down pineapple cake, did wow me."
Dined on 02/08/2013
2009
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Review 46 for Lockwood Restaurant and Bar
Overall rating
(Very Good)
4
/
5
The ambiance was perfect with
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"The ambiance was perfect with soft musioc in the background, the food was delicious with good sized portions and the wait staff was professional with one exception.
Wine by the glass was offered on a 5oz or 8oz pour. I ordered the 5oz, but realized I was served the 8oz when the other dinners noticed that I received more wine then they did. When I asked the waiter about this he told me that I ordered the 8oz when I know I ordered 5oz. I am very careful about my wine consumption when drinking and driving. It really bothers me when wait staff argue about their errors."
Dined on 02/07/2013
2011
Special Features: fit for foodies, romantic, special occasion
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Review 47 for Lockwood Restaurant and Bar
Overall rating
(Good)
3
/
5
Breakfast at Lockwood is terrific,
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Breakfast at Lockwood is terrific, but dinner leaves something to be desired. The food was good; everyone in my party only ordered appetizers. We had cookies for desert"
Dined on 02/07/2013
2012
Special Features: good for groups, great for brunch
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Review 48 for Lockwood Restaurant and Bar
Overall rating
(Very Good)
4
/
5
The Palmer House Hilton is
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Quiet
"The Palmer House Hilton is beautiful and Lockwood had a perfect lunch menu for restaurant week. Our waiter, whose name I do not recall, had strong body odor, unfortunately. I did not want to embarrass anyone by mentioning it at the time. Food was great, restaurant was beautiful."
Dined on 02/05/2013
2012
Special Features: great for lunch
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Review 49 for Lockwood Restaurant and Bar
Overall rating
(Very Good)
4
/
5
I was pleasantly surprised
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"I was pleasantly surprised with the quality of the food and the service at Lockwood. I guess I shouldn't be considering it is in the Palmer House hotel. We went for restaurant week and were really blown away by the food. I'll definitely recommend for someone looking for a romantic date or for showing out-of-towners an over the top Chicago welcome."
Dined on 02/02/2013
2007
Special Features: fit for foodies, good for groups, notable wine list, special occasion
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Review 50 for Lockwood Restaurant and Bar
Overall rating
(Very Good)
4
/
5
The food was good, but not
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"The food was good, but not memorably great. The service was very good. There were four of us and conversation was very easy. I thought Lockwood was pricey - but maybe not for a hotel restaurant."
Dined on 02/02/2013
2008
Special Features: special occasion
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