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Charlie Palmer at The Joule Reviews List

Charlie Palmer at The Joule

When hospitality entrepreneur Charlie Palmer comes to town, you can expect the master chef’s signature elevated American cooking—and more. Although based on culinary tradition with a deep and lasting infusion of classical French cuisine, Palmer’s food has always been an extension of his personality—and there’s no denying that he’s a big American guy. Influenced by his childhood experience working in his family’s vegetable garden, Palmer was an early advocate of farm over factory food. In 1988, he made a landmark commitment to creating dishes featuring regional American ingredients at his sublime three-star Aureole, situated in a brownstone off Manhattan’s Madison Avenue. “In Texas, we’re going beyond free range,” says Palmer. “We’re into free will.” Although the menu features entrees in all the major categories from meat to shellfish, how the meal comes together depends on the individual diner. “Why shouldn’t we let people choose sides,” asks the chef.
See more Charlie Palmer at The Joule details
63 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
4.3 / 5
(Outstanding) 4.3 / 5
(63 Reviews)
Open Ratings Snapshot
Rating Breakdown 63 reviews
5 stars
(30)
4 stars
(25)
3 stars
(6)
2 stars
(2)
1 star
(0)
Food 
4.4 / 5
(Outstanding) 4.4 / 5
Service 
4.4 / 5
(Outstanding) 4.4 / 5
Ambiance 
4.3 / 5
(Outstanding) 4.3 / 5
Noise Level
1.7 / 3
Moderate
Filter Reviews By:
Diners classify this restaurant as:
  • special occasion(37)
  • fit for foodies(29)
  • notable wine list(21)
  • romantic(16)
  • hot spot(10)
  • good for groups(8)
Charlie Palmer at The Joule Reviews List
Review 1 for Charlie Palmer at The Joule
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner
Dined on 5/20/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
4 / 3
Energetic
"John our server is one of the best I have had in dining in the US. Everything he did was over the Top and very attentive without be obtrusive. If you have the opportunity to xperience his service please do request him!"
Dined on 5/20/2013
Special Features: fit for foodies, notable wine list, hot spot
0points
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Review 2 for Charlie Palmer at The Joule
Overall rating 
3 / 5
(Good) 3 / 5

limited wine list

OpenTable Diner
Dined on 5/17/2013
Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"limited cabs available when I was there."
Dined on 5/17/2013
0points
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Review 3 for Charlie Palmer at The Joule
Overall rating 
2 / 5
(Fair) 2 / 5

Dissapointed

Customer Avatar
OpenTable Diner
Dined on 5/08/2013
Food 
3 / 5
(Good) 3 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Moderate
Moderate
"Made reservations to take clients here for lunch on two different occasions. Almost embarrassingly slow service even though it wasn't all that busy. Constantly having to call over staff who seemed to not have a concept of timing for eating a meal. The second time I went my guests just left as they got tired of waiting for the waitress to take care of the the check. Food was good although the bread on my sandwich was way too hard. I understand Charlie Palmer has retired out west, so I report he is not supporting management enough to keep quality up. Take your guests somewhere else."
Dined on 5/08/2013
0points
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Review 4 for Charlie Palmer at The Joule
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner
Dined on 5/04/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"The food and service exceeded our expectations. First of all, they were so hospitable to allow an increase in the number of parties from 2 to 3. Their appetizers were very creative. Their desserts were heavenly. What took the cake away was the humungous servings of their Boned in Ribeye and their New York Strip. Our server should have warned us that instead of shrinking upon grilling, it appears their steaks expanded a hundredfold! We called it killing me softly with kindness. One of the juiciest steaks I have ever tasted until the last bite bar none! We will keep coming back here. Aureole in NYC deserves another visit!"
Dined on 5/04/2013
Special Features: fit for foodies, notable wine list, special occasion
0points
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Review 5 for Charlie Palmer at The Joule
Overall rating 
2 / 5
(Fair) 2 / 5

This is not the place for

Food 
2 / 5
(Fair) 2 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Quiet
Quiet
"This is not the place for a prospect/customer lunch. It was so stiff and quite in the restaurant that I felt my customer and I couldn't have a decent conversation without everyone else hearing. I didn't like the fact there are no windows either. The food was just average, nothing that impressive."
Dined on 04/24/2013
 2009
0points
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Review 6 for Charlie Palmer at The Joule
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great meal with me and my

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Great meal with me and my client."
Dined on 04/25/2013
 2006
0points
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Review 7 for Charlie Palmer at The Joule
Overall rating 
4 / 5
(Very Good) 4 / 5

Special Occasion

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"We were here on a Sunday night and we were one of only 4 tables occupied. We received awesome service and treated like royalty. The food was delicious especially the fois gras appetizer. They are known for their steaks, so that is what we got and they were cooked to perfection. The interiors were very warm and inviting. Overall a wonderful evening."
Dined on 04/07/2013
 2008
Special Features: fit for foodies, special occasion
0points
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Review 8 for Charlie Palmer at The Joule
Overall rating 
5 / 5
(Outstanding) 5 / 5

For a restaurant of this caliber

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"For a restaurant of this caliber to be unable to serve either a recent vintage Cakebread or Caymus cab, both listed on the wine card, is truly absurd. These can be purchased at any wine shop in Dallas. I suspect it was because the price list was not updated and, if honored, would have required selling these at less than the Dallas customary and outrageous 2.5 to 3x markup that we are plagued with."
Dined on 04/09/2013
 2012
-1point
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Review 9 for Charlie Palmer at The Joule
Overall rating 
4 / 5
(Very Good) 4 / 5

Our waiter was wonderful,

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
"Our waiter was wonderful, the food was great."
Dined on 04/08/2013
 2008
Special Features: fit for foodies, notable wine list, special occasion
0points
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Review 10 for Charlie Palmer at The Joule
Overall rating 
5 / 5
(Outstanding) 5 / 5

We were a group having dinner

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"We were a group having dinner pre theater. Staff was extremely helpful and aware of our 730 pm current. Filet with blue cheese outstanding as was the peanut butter dessert."
Dined on 03/26/2013
 2009
Special Features: vibrant bar scene, fit for foodies, neighborhood gem, notable wine list, romantic, special occasion
0points
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Review 11 for Charlie Palmer at The Joule
Overall rating 
5 / 5
(Outstanding) 5 / 5

Service was great, people

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Service was great, people were very friendly and accomodating. Wine list had great value! We'll go back!"
Dined on 03/22/2013
 2009
Special Features: vibrant bar scene, notable wine list, special occasion, hot spot
0points
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Review 12 for Charlie Palmer at The Joule
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Special Features: fit for foodies, notable wine list
0points
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Review 13 for Charlie Palmer at The Joule
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great food and server Aaron

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
"Great food and server Aaron was very knowledgeable and helful"
Dined on 03/16/2013
 2005
Special Features: fit for foodies
0points
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Review 14 for Charlie Palmer at The Joule
Overall rating 
3 / 5
(Good) 3 / 5

We all enjoyed our meals and

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
Quiet
Quiet
"We all enjoyed our meals and our server was very attentive and pleasant. However, besides one other table, we were the only ones dining on a Saturday night. Also, they no longer allow restaurant patrons to access the rooftop bar at the Joule pool."
Dined on 03/16/2013
 2007
0points
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Review 15 for Charlie Palmer at The Joule
Overall rating 
5 / 5
(Outstanding) 5 / 5

Courtney our wait person could

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Courtney our wait person could not have been sweeter or more attentive. She really made it the perfect birthday celebration. The kitchen staff went out of their way to create a couple of requests to make it even more special. Thank you so much."
Dined on 03/16/2013
 2007
Special Features: fit for foodies, great for outdoor dining, notable wine list, special occasion
0points
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Review 16 for Charlie Palmer at The Joule
Overall rating 
5 / 5
(Outstanding) 5 / 5

From NZ, we were in town for

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"From NZ, we were in town for just a few days for work. My company was hosting our key client and I wanted to impress. This is the place!
We wandered up to the pool to enjoy the roof top view (close city scape)and enjoy a pre-dinner cocktail. Then down to the restaurant for dinner. Staff were extremely capable and pleasant and made us feel very welcome even though one of our team was pretty under dressed. No stuffiness here but a tonne of elegance.
Our meals were fantastic and so much so our lovely wait person brought out the chef who sat down and had a glass of wine with our table.
A great night had by all and I can't fault the experience.
Cheers!"
Dined on 03/14/2013
 2010
Special Features: fit for foodies, good for groups, romantic, special occasion, scenic view, hot spot
-1point
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Review 17 for Charlie Palmer at The Joule
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great as always. The service

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"Great as always. The service and food will not disappoint you."
Dined on 03/09/2013
 2002
Special Features: fit for foodies, notable wine list, special occasion
0points
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Review 18 for Charlie Palmer at The Joule
Overall rating 
4 / 5
(Very Good) 4 / 5

The food was all it was said

Food 
5 / 5
(Outstanding) 5 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
"The food was all it was said to be, absolutely amazing! Would have liked a little cozier spot, was there for a romantic dinner with my husband and we had to sit very far apart."
Dined on 03/09/2013
 2013
Special Features: notable wine list, special occasion
0points
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Review 19 for Charlie Palmer at The Joule
Overall rating 
4 / 5
(Very Good) 4 / 5

We loved the feel of the place.

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"We loved the feel of the place. I definitely would return."
Dined on 03/06/2013
 2010
Special Features: good for groups, special occasion
0points
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Review 20 for Charlie Palmer at The Joule
Overall rating 
4 / 5
(Very Good) 4 / 5

Excellent Service!

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"The service was excellent! Lacy was the best. The desert the manager sent over was very sweet. We will be back."
Dined on 02/28/2013
 2012
Special Features: good for groups, notable wine list
0points
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Review 21 for Charlie Palmer at The Joule
Overall rating 
3 / 5
(Good) 3 / 5

The food was good, however

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"The food was good, however the portions were moderately small. I felt like everything was a bit over priced, but it was a great experience overall."
Dined on 02/15/2013
 2013
Special Features: fit for foodies, romantic, special occasion
0points
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Review 22 for Charlie Palmer at The Joule
Overall rating 
4 / 5
(Very Good) 4 / 5

Food was excellent! Service

Food 
5 / 5
(Outstanding) 5 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Food was excellent!
Service was ok, the guy who was serving us left us and thankfully the girl serving table next to us took care of us!
Sat at the bar after dinner and had a great time."
Dined on 02/22/2013
 2011
Special Features: notable wine list, special occasion
0points
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Review 23 for Charlie Palmer at The Joule
Overall rating 
5 / 5
(Outstanding) 5 / 5

The food and service were

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"The food and service were excellent. We loved the bread selections and the diverse menu. However, the valet parking service was really slow."
Dined on 02/22/2013
 2008
Special Features: special occasion
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Review 24 for Charlie Palmer at The Joule
Overall rating 
5 / 5
(Outstanding) 5 / 5

Enon is always a gracious

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"Enon is always a gracious host and his staff are first rate. To a person, they understand the importance of great service. The food is always top shelf, well prepared and elegantly presented. CP is our go to place."
Dined on 02/22/2013
 2010
Special Features: vibrant bar scene, fit for foodies, good for groups, great for outdoor dining, late-night find, notable wine list, special occasion, hot spot
0points
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Review 25 for Charlie Palmer at The Joule
Overall rating 
5 / 5
(Outstanding) 5 / 5

We had extraordinary Valentine's

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"We had extraordinary Valentine's weekend dinner.we ordered off the regular menu and could not have been more pleased. Everything was fabulous! The service was also spot on. We always enjoy coming here for special occasions!"
Dined on 02/15/2013
 2006
Special Features: fit for foodies, good for groups, neighborhood gem, romantic, special occasion
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Review 26 for Charlie Palmer at The Joule
Overall rating 
5 / 5
(Outstanding) 5 / 5

A Valentine to remember!

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"A nice, romantic Valentine dinner with attentive service, wonderful prix fixe menu and cocktails from the bar that were just right! The ladies were each given a long stem rose, a nice touch."
Dined on 02/14/2013
 2008
Special Features: romantic, special occasion
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Review 27 for Charlie Palmer at The Joule
Overall rating 
3 / 5
(Good) 3 / 5

Bait and Switch

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"A week before, I called and specifically asked if there were a la carte items available, or if it was prix fix only (it was Valentine's Day). The hostess said a la carte items would be available. Once we got there, we sat down and said we were not interested in the prix fix, but would like to see the regular menu. The waitress said the only food option was prix fix; she was very inflexible, and made no attempt to accommodate our request. We did not appreciate the fact that it was now 9 p.m. on Valentine's Day and we really had no option but to stay. The two prix fix options were $70 or $85...way more than we'd planned on spending. So we actually split one prix fix, and felt embarrassed."
Dined on 02/14/2013
 2011
Special Features: fit for foodies, romantic, special occasion
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Review 28 for Charlie Palmer at The Joule
Overall rating 
4 / 5
(Very Good) 4 / 5

Perfedt for a downtown power

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Perfedt for a downtown power business lunch"
Dined on 02/11/2013
 2011
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Review 29 for Charlie Palmer at The Joule
Overall rating 
5 / 5
(Outstanding) 5 / 5

The good was very good. Portions

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"The good was very good. Portions are good as well. We felt a little rushed. There were a lot of servers and sometimes they were talking over each other."
Dined on 02/08/2013
 2010
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Review 30 for Charlie Palmer at The Joule
Overall rating 
5 / 5
(Outstanding) 5 / 5

Fantastic night out.

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"It was amazing!! The food was fabulous and the service was outstanding! I can't wait to go back!!"
Dined on 01/30/2013
 2013
Special Features: fit for foodies, good for groups, neighborhood gem, notable wine list, special occasion, hot spot
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Review 31 for Charlie Palmer at The Joule
Overall rating 
4 / 5
(Very Good) 4 / 5

Rumored to be closing--but

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"Rumored to be closing--but still excellent. The wine list is great and well priced. Food is very good. They spent a lot of money on TI and the design of this interior. Hope it does not close."
Dined on 01/27/2013
 2010
Special Features: notable wine list
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Ratings-Only Reviews for Charlie Palmer at The Joule
Based on the average of (32) ratings-only reviews
Overall 
4.4 / 5
(Outstanding) 4.4 / 5
7 out of 7 recommend this product
Food 
4.4 / 5
(Outstanding) 4.4 / 5
Service 
4.3 / 5
(Outstanding) 4.3 / 5
Ambiance 
4.4 / 5
(Outstanding) 4.4 / 5
Noise Level
1.7 / 3
Moderate