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Swiftwater Cafe - Hyatt Regency SFO Reviews List

Swiftwater Cafe - Hyatt Regency SFO

The calming and relaxed atmosphere of our atrium cafe invites you to sit back and enjoy the delicious creations of our talented chefs in a lush natural environment. Whether you are starting out your day with a cup of coffee and our plentiful breakfast buffet, joining your colleagues for a working lunch, or enjoying a peaceful dinner, the award winning Swiftwater Cafe will delight your taste buds. We offer the latest in California cuisine featuring favorite American dishes infused with locally produced ingredients showcasing gourmet sandwiches, spectacular entrees and mouth-watering salads. Our award winning Sunday Champagne Jazz Brunch with Dr. Margie Baker boasts a plethora of delightful tastes to tantalize your palate. A favorite of guests and local residents alike, this sumptuous feast offers a wide array of tempting choices including omelettes, waffles, fresh seafood, refreshing salads, authentic specialty dishes and decadent desserts.
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54 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
3.8 / 5
(Very Good) 3.8 / 5
(54 Reviews)
Open Ratings Snapshot
Rating Breakdown 54 reviews
5 stars
(21)
4 stars
(14)
3 stars
(10)
2 stars
(4)
1 star
(5)
Food 
3.7 / 5
(Very Good) 3.7 / 5
Service 
4.1 / 5
(Outstanding) 4.1 / 5
Ambiance 
3.9 / 5
(Very Good) 3.9 / 5
Noise Level
2.3 / 3
Energetic
Value 
3.5 / 5
(Very Good) 3.5 / 5
Filter Reviews By:
Diners classify this restaurant as:
  • great for brunch(35)
  • good for groups(28)
  • special occasion(20)
  • great for lunch(18)
  • kid-friendly(14)
  • neighborhood gem(5)
Swiftwater Cafe - Hyatt Regency SFO Reviews List
Review 1 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
3 / 5
(Good) 3 / 5

OpenTable Diner Since
Dined on 9/27/2015
 2003
Dined on 9/27/2015
 2003
Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
2 / 5
(Fair) 2 / 5
Dined on 9/27/2015
 2003
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Review 2 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 5/10/2015
 2015
Dined on 5/10/2015
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 5/10/2015
 2015
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Review 3 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Great place for a family gathering at the Sunday Brunch"
Dined on 7/26/2015
 2008
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Review 4 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
5 / 5
(Outstanding) 5 / 5

OpenTable Diner Since
Dined on 12/21/2015
 2008
Dined on 12/21/2015
 2008
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 12/21/2015
 2008
Special Features: good for groups, great for brunch, great for lunch
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Review 5 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
1 / 5
(Poor) 1 / 5

Cancelled Brunch

Food 
1 / 5
(Poor) 1 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
4 / 3
Energetic
"Brunch was cancelled on the morning of the day of the reservation without explanation. Nice birthday present for my wife. And we paid $6 for parking for the 15 minutes it took us to find out. They left a message on the phone ... but I am not looking at my cell phone all the time. It would take a lot to get me back to Hyatt anything."
Dined on 10/18/2015
 2014
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Review 6 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Dined on 8/22/2015
 2005
Special Features: good for groups, great for lunch
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Review 7 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 8/16/2015
 2013
Dined on 8/16/2015
 2013
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Dined on 8/16/2015
 2013
Special Features: good for groups, great for brunch, special occasion
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Review 8 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
4 / 5
(Very Good) 4 / 5

a good brunch

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"Brunch was our one exposure. Meet's my bang over buck test. Nice inside dome. It's a cross current of convention people staying at the hotel and locals with large parties. You can fit in, but make a reservation. Wait staff has been handling this crush for so long they seemed mechanical, but you shouldn't expect it to be an elite restaurant of downtown SF. That said, I will go back when I have guests."
Dined on 6/28/2015
 2002
Special Features: good for groups, great for brunch, special occasion, kid-friendly
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Review 9 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 7/26/2015
 2010
Special Features: good for groups, great for brunch, great for lunch, special occasion, kid-friendly
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Review 10 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
4 / 5
(Very Good) 4 / 5

Nice quiet setting in the atrium

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"Nice, quiet setting for lunch in the atrium. My only complaint is that they need to do some cleaning. The cloth chairs need a good steam cleaning as it looks like they haven't been cleaned in quite some time. But nice place to go when you want a peaceful atmosphere and quiet enough that you can easily hold a conversation during your meal (something that is sorely lacking in so many restaurants). Good food and good service as well."
Dined on 7/18/2015
 2005
Special Features: great for lunch, scenic view
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Review 11 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Nice eclectic menu. From burgers to pastas and everything in-between. Service by Drew is outstanding. He sets the tone for this excellent restaurant. Nicely prepared dishes., very attentive staff. Special kudos for an excellent meal."
Dined on 7/11/2015
 2007
Special Features: neighborhood gem, great for brunch, great for lunch, fit for foodies
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Review 12 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
4 / 3
Energetic
"outstanding services, great very frash food, excellent entertainment"
Dined on 6/21/2015
 2008
Special Features: romantic, neighborhood gem, great for brunch, hot spot, great for lunch, scenic view, vibrant bar scene, great for outdoor dining, notable wine list, good for groups, special occasion, fit for foodies, kid-friendly, late-night find
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Review 13 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
3 / 5
(Good) 3 / 5

a bit too pricey .... 18 dollars for a hamburger

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Dined on 6/10/2015
 2004
Special Features: good for groups, great for brunch, great for lunch, special occasion
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Review 14 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Dined on 5/31/2015
 2007
Special Features: great for brunch
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Review 15 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
Quiet
Quiet
"The lunch menu here is diverse and contains many great ingredients, including a nice selection of meat, fish, fowl and salads. Each item is equally delicious. Wait service by Drew is very professional - nicely done. He is extremely knowledgeable about menu items and his suggestions were spot on."
Dined on 5/30/2015
 2007
Special Features: neighborhood gem, great for brunch, great for lunch
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Review 16 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 5/10/2015
 2014
Dined on 5/10/2015
 2014
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 5/10/2015
 2014
Special Features: good for groups, great for brunch
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Review 17 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
5 / 5
(Outstanding) 5 / 5

They go all out for Mother's Day brunch!

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"We've come for Sunday brunch, which is good, but for Mother's Day they get it all just right! It seems as if every staff member is on the floor, smiling and very happy to help in any way!
A small example of great service: our daughter asked for rootbeer, but they carry Pepsi products. After ordering and receiving a lemonade for her, another staff member came up with a small bottle of rootbeer. I know, small thing, but for a picky eater, that meant a very pleasurable experience for her."
Dined on 5/10/2015
 2011
Special Features: neighborhood gem, good for groups, great for brunch, kid-friendly
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Review 18 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
1 / 5
(Poor) 1 / 5

bad service

Food 
1 / 5
(Poor) 1 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Quiet
Quiet
"We got there at 3, they couldn't find a suitable table and when they did a waiter came over and told us that it wa closed and they did not have more food and to leave. Felt unwelcome, never coming back , it almost ruined the Mohher day reunion . We end up going to Mancora Cebicheria in San Mateo and we are glad we did , excellent service, good food and less money ."
Dined on 5/10/2015
 2015
Special Features: good for groups
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Review 19 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great Mother's Day Brunch

Customer Avatar
OpenTable Diner Since
Dined on 5/10/2015
 2009
Dined on 5/10/2015
 2009
Food 
3 / 5
(Good) 3 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Well organized, good signage for directions, very attentive service, and an excellent table."
Dined on 5/10/2015
 2009
Special Features: great for brunch, special occasion
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Review 20 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
3 / 5
(Good) 3 / 5

Customer Avatar
OpenTable Diner Since
Dined on 5/03/2015
 2008
Dined on 5/03/2015
 2008
Food 
1 / 5
(Poor) 1 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Dined on 5/03/2015
 2008
Special Features: good for groups, great for brunch, kid-friendly
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Review 21 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Dined on 4/19/2015
 2005
Special Features: great for brunch, great for lunch, kid-friendly
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Review 22 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
1 / 5
(Poor) 1 / 5

Poor experience

Food 
2 / 5
(Fair) 2 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Quiet
Quiet
"Starting from the chaos in the parking area & valet service in total disarray to asking where the restaurant & being told it was unavailable to waiting in line 20 minutes to check in when we already had reservations maybe it was my error to even try your restaurant. I must have hit the trays at the wrong time because the offerings for warm breakfast food were bare & the omelet station was probably a 20 min wait. There was plenty of meat at the carving station & sweets for an army but the salad bar was sparse. Worst of all, the price advertised online was $50pp, I was charged $70pp and had little choices for breakfast food."
Dined on 4/05/2015
 2011
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Review 23 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"This lovely oasis restaurant located at the Hyatt has a nicely prepared abbreviated lunch menu. The selections are nice and the salad and burger were spot on."
Dined on 3/14/2015
 2007
Special Features: neighborhood gem, good for groups, great for brunch, great for lunch
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Review 24 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
3 / 5
(Good) 3 / 5

A little disappointing

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Visited on March 8th for brunch. There were six in our party. The staff is very welcoming and friendly and were very attentive to all of our needs. If this review was about staff and service alone - it would be a 5 star rating.
The food on the other hand leaves a lot to be desired. The seafood station had only mussels and boiled shrimp, which lacked freshness. Sushi rolls were quite basic and had little to do with fresh seafood. The smoked salmon and trout placed on the same table were good though. There was a cook to order omelette station which was good and the blueberry pancakes were tasty with homemade whipped cream. There was an asian station which had very unappetizing dim sum piled together into a single container, as well as a chicken and pork dishes, none of which looked good enough to eat.
Overall, the selection and quality of food reminded me more of something out of a 3 star all inclusive resort rather than a $50 hotel brunch."
Dined on 3/08/2015
 2007
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Review 25 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
3 / 5
(Good) 3 / 5

A Lot of Food But Not That Tasty

Food 
2 / 5
(Fair) 2 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
"There was a lot of variety on the buffet, but unfortunately much of the food was overcooked and not very appealing looking. When we first sat down, it smelled like bleach or detergent for some reason, so we had to move. The prime rib was decent, but the man slicing the beef seemed very stingy with it, and I had to ask for a second microscopic slice, twice. The waitstaff was attentive, but asked about filling my coffee cup dozens of times and I had to keep saying no. We were told that most of the people there were using a restaurant.com coupon, and I'm not surprised. It's overpriced for the quality, even with the coupon. We've had better meals at The Crown Plaza and will probably go there next time."
Dined on 3/08/2015
 2008
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Review 26 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"menu pricy, burger is $16 nothing super about it. We were dining here for the courtyard atmosphere and had a coupon. Server was attentive."
Dined on 2/05/2015
 2005
Special Features: great for lunch
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Review 27 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
2 / 5
(Fair) 2 / 5

Sunday Brunch

Food 
3 / 5
(Good) 3 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
4 / 3
Energetic
"There was one line.. for the cashier or hostess? Unclear. Then seemed the two women working were competing or not getting along as hostesses? Waiter was barely present but bus boy great.
Never told where or when to start, where plates were etc.
The layout of the brunch was not organized... want scrambled eggs? Have to get them made, next to the cold waffle station. But the pancakes, carvery, bacon etc on another station. We were there
at 10am .. and food was already cold ( Asian station). No bread or crackers by the cheese options nor anywhere else. Would not go back. Diner across the road from hotel couldn't be worse and probably no $40.00/plate price tag. ( Nice Jazz music though).
"
Dined on 1/18/2015
 2012
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Review 28 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great for brunch with kids!!!

Customer Avatar
OpenTable Diner Since
Dined on 1/01/2015
 2004
Dined on 1/01/2015
 2004
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
4 / 3
Energetic
"We love to come to this restaurant for New Year's Brunch every year! The servers are very friendly and kids-friendly ambient."
Dined on 1/01/2015
 2004
Special Features: good for groups, great for brunch, kid-friendly
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Review 29 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
5 / 5
(Outstanding) 5 / 5

Good food but long wait

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"We met here for Christmas dinner. The food was fine for a buffey--great variety and abundance of most items but two things concerned us: we were seated a full 30-40 minutes after our reservation time, and they ran out of prime rib for about 30 minutes and nobody seemed to know what to do or when it would be replenished. I love this place and would not hesitate to go again but for this visit I was slightly disappointed."
Dined on 12/25/2014
 2010
Special Features: good for groups, great for brunch, special occasion, kid-friendly
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Review 30 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
2 / 5
(Fair) 2 / 5

Trying To Make Lemonaid

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
4 / 3
Energetic
"The host that greeted us unfortunately went into panic mode when there she discovered that the other guest didn't leave at there estimated time for the next group. We waited for 45 minutes and later seated us at a last minute make sift table next to the kitchen entrance. Not exactly what I expected on a Christmas Day with my family. The servers were doing the best they could but now with the over load they couldn't handle the crowd. We have eaten Sunday brunches about once or twice a month, but this is a first for us."
Dined on 12/25/2014
 2006
Special Features: good for groups, great for brunch, great for lunch, special occasion
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Review 31 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
5 / 5
(Outstanding) 5 / 5

Fantastic Brunch!!!

Customer Avatar
OpenTable Diner Since
Dined on 12/25/2014
 2007
Dined on 12/25/2014
 2007
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
4 / 3
Energetic
"This our favorite place to enjoy a delicious brunch in a wonderful setting indoors with trees, plants, and water fall. On Christmas day there was live entertainment from a talented jazz band! We saw Channel 7 morning news anchor, Kristen Sze, enjoying the brunch on Christmas day too!"
Dined on 12/25/2014
 2007
Special Features: good for groups, great for brunch, great for lunch, special occasion, kid-friendly
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Review 32 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
4 / 3
Energetic
"We were there for the Thanksgiving buffet, not the typical menu. The buffet was wonderful. All the traditional Thanksgiving foods plus many, many more. Quality was excellent. Price for the selection and quality was very reasonable."
Dined on 11/27/2014
 2012
Special Features: good for groups, great for brunch
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Review 33 for Swiftwater Cafe - Hyatt Regency SFO
Overall rating 
5 / 5
(Outstanding) 5 / 5

What a wonderful buffet

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"The selection of food is amazing. So much to choose from. The service was also unbelievable"
Dined on 11/30/2014
 2008
Special Features: good for groups, great for brunch, special occasion
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Ratings-Only Reviews for Swiftwater Cafe - Hyatt Regency SFO
Based on the average of (21) ratings-only reviews
Overall 
3.6 / 5
(Very Good) 3.6 / 5
15 out of 19 recommend this product
Food 
3.5 / 5
(Very Good) 3.5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3.8 / 5
(Very Good) 3.8 / 5
Noise Level
2.8 / 3
Energetic