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Restaurant Reviews for The Palm - Charlotte

The Palm - Charlotte reservations The Palm - Charlotte

6705-B Phillips Place Court
Charlotte, NC 28210

The Palm...The Classic American Steak House is renowned for its USDA prime aged steaks, jumbo Nova Scotia lobsters, Italian dishes, the freshest of seafood, warm smiles, outstanding service and an atmosphere like nowhere else. Located in Charlotte's SouthPark neighborhood, The Palm is a destination along the brick walkways of the upscale Phillips Place shopping center, and lies minutes away from SouthPark mall, another premier retail attraction. Ask The Palm about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and The Palm experience.

Dining Style: Casual Elegant
Price: $31 to $50
Parking: Valet
Cross Street: Fairview
See more The Palm - Charlotte details

Average Diner Rating
Overall Rating 4.2 out of 5 4.2 out of 5 (233 Reviews)
Food 4.3 out of 5 (Very Good)
Ambiance 3.9 out of 5 (Very Good)
Service 4.4 out of 5 (Very Good)
Restaurant Experience:
Noise Level 2.3 out of 3 (Moderate)
Summary of Special Features

Diners classify this restaurant as:

  • special occasion (136)
  • notable wine list (69)
  • fit for foodies (63)
  • romantic (47)
  • good for groups (46)
  • vibrant bar scene (41)
  • neighborhood gem (39)
  • hot spot (35)
  • great for lunch (16)
  • kid-friendly (6)
  • late-night find (6)

The Palm - Charlotte Reviews List

Overall Rating 5.0 out of 5 (Outstanding)
"I love the food and the service"

Special Features: vibrant bar scene, fit for foodies, good for groups, notable wine list, romantic, special occasion, scenic view

Food 5.0 out of 5 (Outstanding)
Ambiance 4.0 out of 5 (Very Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 03/13/2010
(review submitted 03/16/2010)
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Review 2 for The Palm - Charlotte

Overall Rating 3.0 out of 5 (Good)
"steak consistently undercooked. expensive and wooden floors make it very loud and difficult to hear dinner companions. Other steak houses in Charlotte have better quality and are quieter e.g. Capitol Grill"

Special Features: notable wine list

Food 3.0 out of 5 (Good)
Ambiance 3.0 out of 5 (Good)
Service 4.0 out of 5 (Very Good)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 03/13/2010
(review submitted 03/16/2010)
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Review 3 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"An indelible experience that will last a lifetime. Incredible food and service that cannot be matched."

Special Features: fit for foodies, notable wine list, romantic, special occasion

Food 5.0 out of 5 (Outstanding)
Ambiance 5.0 out of 5 (Outstanding)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 1.0 out of 3 (Quiet)

By an OpenTable.com user
who dined on 03/13/2010
(review submitted 03/15/2010)
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Review 4 for The Palm - Charlotte

Overall Rating 1.0 out of 5 (Poor)
"Compared to other steak houses the Palm was over priced and underwhelming. The steak was only average, the Monday Night salad was soupy, the hash browns weren't crisp, and the bar tender was rude. The sauteed spinach was up to par. Won't go back."

Food 2.0 out of 5 (Fair)
Ambiance 3.0 out of 5 (Good)
Service 2.0 out of 5 (Fair)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 03/11/2010
(review submitted 03/13/2010)
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Review 5 for The Palm - Charlotte

Overall Rating 3.0 out of 5 (Good)
"The service could have been better. Our waiter was rude and stuck up at times. The hostess was the same way."

Special Features: vibrant bar scene, neighborhood gem, special occasion, hot spot

Food 5.0 out of 5 (Outstanding)
Ambiance 3.0 out of 5 (Good)
Service 2.0 out of 5 (Fair)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 03/06/2010
(review submitted 03/10/2010)
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Review 6 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"The Palm is consistently the best resturant experience in the Charlotte area. The food, service and atmosphere is excellent. It is also an excellent place for business meetings during the week, just get one of the side rooms which are a bit more quiet."

Food 4.0 out of 5 (Very Good)
Ambiance 5.0 out of 5 (Outstanding)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 03/06/2010
(review submitted 03/09/2010)
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Review 7 for The Palm - Charlotte

Overall Rating 2.0 out of 5 (Fair)
"The Palm was mediocre at best. The food was nothing I will remember. I won't go back there again, nor will I advise anyone I know to go."

Food 2.0 out of 5 (Fair)
Ambiance 2.0 out of 5 (Fair)
Service 3.0 out of 5 (Good)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 02/26/2010
(review submitted 02/28/2010)
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Review 8 for The Palm - Charlotte

Overall Rating 4.0 out of 5 (Very Good)
"My party of seven was greeted friendly from the front door to the table. In-kind appetizers of pickles and bread were great. Food was positively commented by everyone. This goes for the filet to the crab cakes, over to the Creme Brulee and chocolate cake. As our income is moderate, this is definitely a "special" occasion place for us. Very accommodating to group reservations and dietary requests."

Special Features: fit for foodies, good for groups, notable wine list, romantic, special occasion, great for lunch

Food 5.0 out of 5 (Outstanding)
Ambiance 4.0 out of 5 (Very Good)
Service 4.0 out of 5 (Very Good)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 02/24/2010
(review submitted 02/26/2010)
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Review 9 for The Palm - Charlotte

Overall Rating 2.0 out of 5 (Fair)
"Too expensive for a plain grillled Steak"

Special Features: hot spot

Food 2.0 out of 5 (Fair)
Ambiance 2.0 out of 5 (Fair)
Service 3.0 out of 5 (Good)

By an OpenTable.com user
who dined on 02/14/2010
(review submitted 02/25/2010)
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Review 10 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"We have celebrated Valentines Day at the Palm as a tradition for 7 years and always have the most outstanding service and food!!!"

Special Features: vibrant bar scene, fit for foodies, good for groups, neighborhood gem, notable wine list, romantic, special occasion, great for lunch, hot spot

Food 5.0 out of 5 (Outstanding)
Ambiance 5.0 out of 5 (Outstanding)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 1.0 out of 3 (Quiet)

By an OpenTable.com user
who dined on 02/14/2010
(review submitted 02/25/2010)
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Review 11 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"Only complaint is that the food was too good and I ate too much"

Food 4.0 out of 5 (Very Good)
Ambiance 4.0 out of 5 (Very Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 02/22/2010
(review submitted 02/24/2010)
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Review 12 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"The Palm is ALWAYS fantastic! The staff goes out of their way to make sure your every wish is taken care of!!!!!! As if the staff were not enough the food and drinks are always top shelf! I recommend this to everyone! Furthermore, their lunch menu is the best kept secret in Charlotte!"

Special Features: fit for foodies, good for groups, kid-friendly, neighborhood gem, notable wine list, romantic, special occasion, great for lunch, hot spot

Food 5.0 out of 5 (Outstanding)
Ambiance 5.0 out of 5 (Outstanding)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 02/13/2010
(review submitted 02/21/2010)
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Review 13 for The Palm - Charlotte

Overall Rating 3.0 out of 5 (Good)
"Table was way too small and on a busy path. Could not get all the plates on the table.

Service was good especially since it was busy.

Scotch list was quite limited considering the Palms is to be a fine place to dine.
"


Special Features: special occasion

Food 4.0 out of 5 (Very Good)
Ambiance 2.0 out of 5 (Fair)
Service 4.0 out of 5 (Very Good)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 02/13/2010
(review submitted 02/20/2010)
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Review 14 for The Palm - Charlotte

Overall Rating 1.0 out of 5 (Poor)
"We like to eat at the Palm 6-10 times per year and are big fans. This was, by far, the worst experience we have ever had.Reservation was at 8:30 and we were seated at 9:20. Table was near the door, thus constant cold breeze, steak was tough, and stuffed lobster was dry. We saw our server once during dinner prior to having to ask another server to find her to bring us our check.My wife and I kept trying to find something positive about the evening and every step was just disappointing. We will not let one very negative example prevent us from going back but clearly this was not a great Vallentine's Day evening out for us."

Food 2.0 out of 5 (Fair)
Ambiance 3.0 out of 5 (Good)
Service 1.0 out of 5 (Poor)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 02/13/2010
(review submitted 02/19/2010)
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Review 15 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"Always a great meal, great service and great atmosphere."

Special Features: vibrant bar scene, fit for foodies, good for groups, kid-friendly, neighborhood gem, notable wine list, romantic, special occasion, great for lunch

Food 5.0 out of 5 (Outstanding)
Ambiance 5.0 out of 5 (Outstanding)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 02/14/2010
(review submitted 02/19/2010)
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Review 16 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"Excellent dining experience overall! Great service and excellent food!!"

Special Features: good for groups, notable wine list, special occasion

Food 5.0 out of 5 (Outstanding)
Ambiance 5.0 out of 5 (Outstanding)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 02/15/2010
(review submitted 02/17/2010)
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Review 17 for The Palm - Charlotte

Overall Rating 4.0 out of 5 (Very Good)
"The food was good and the service was excellent. The restaurant was loud."

Food 4.0 out of 5 (Very Good)
Ambiance 3.0 out of 5 (Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 02/12/2010
(review submitted 02/15/2010)
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Review 18 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"Matthew was our waiter...and...he was great, very attentive and knowledgeable. Food and drinks were excellent...we will go back."

Special Features: fit for foodies, neighborhood gem, romantic, special occasion

Food 5.0 out of 5 (Outstanding)
Ambiance 4.0 out of 5 (Very Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 02/01/2010
(review submitted 02/10/2010)
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Review 19 for The Palm - Charlotte

Overall Rating 3.0 out of 5 (Good)
"I have always been a big fan of The Palm but have felt recently that the quality of the meals has slipped. Disappointed recently with our meal. The prices are going up but the quality is going down.. sorry Palm!"

Food 3.0 out of 5 (Good)
Ambiance 4.0 out of 5 (Very Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 02/05/2010
(review submitted 02/07/2010)
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Review 20 for The Palm - Charlotte

Overall Rating 3.0 out of 5 (Good)
"The food was excellent. I think the 3 courses for $30 was a little misrepresented. The entre didn't include anything. Any sides were an extra price. I have not found that at other restaurants."

Special Features: fit for foodies

Food 5.0 out of 5 (Outstanding)
Ambiance 3.0 out of 5 (Good)
Service 3.0 out of 5 (Good)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 01/28/2010
(review submitted 02/05/2010)
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Review 21 for The Palm - Charlotte

Overall Rating 2.0 out of 5 (Fair)
"Very disappointing. The steak was tender, but had very little flavor. The lobster bisque had no lobster taste to it - only too many spices. The crab cakes were good, though. We felt like the staff was trying to hurry us out so they could turn over the table. Definitely not worth the money."

Food 2.0 out of 5 (Fair)
Ambiance 2.0 out of 5 (Fair)
Service 2.0 out of 5 (Fair)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 01/31/2010
(review submitted 02/03/2010)
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Review 22 for The Palm - Charlotte

Overall Rating 4.0 out of 5 (Very Good)
"Lacking intimacy for romantic dinners, but could have been the table we were given and the fact that it was packed.

Food was excellent. Best fillet I've had in Charlotte. Waiter warned me that their "rare" was very rare, but it's the same as any good steakhouse. I shouldn't have listened -- my center could have been a little cooler for my tastes, but it was by no means over done. Outside was charred nicely and it was prepared without the mass of seasonings and salt that other restaurants put on, and which totally overpowers the taste of the meat (are you listening Sulivan's?).

Service was excellent. Server was able to answer all questions and make recommendations. Staff was polite and we were seated promptly.
"


Special Features: fit for foodies, special occasion

Food 5.0 out of 5 (Outstanding)
Ambiance 3.0 out of 5 (Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/29/2010
(review submitted 02/03/2010)
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Review 23 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"Even though it was packed with my reservation I still got a very nice table after a couple of minutes from the reservation time which is amazing! Nice atmosphere and excellent food(the filet mignon still melts on your mouth!)
The wait in the bar also was very pleasant with very nice and educated people.
"


Special Features: vibrant bar scene, fit for foodies, neighborhood gem, notable wine list, romantic, special occasion

Food 5.0 out of 5 (Outstanding)
Ambiance 5.0 out of 5 (Outstanding)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 01/29/2010
(review submitted 02/02/2010)
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Review 24 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"The service level was excellent. The wait staff was knowledgeable and friendly. The food was great, especially the NY Cheesecake. The atmosphere was intimate and cozy. However, it was a little cold in the restaurant. I will come again."

Special Features: fit for foodies, good for groups, neighborhood gem, romantic, special occasion

Food 5.0 out of 5 (Outstanding)
Ambiance 4.0 out of 5 (Very Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 1.0 out of 3 (Quiet)

By an OpenTable.com user
who dined on 01/29/2010
(review submitted 02/02/2010)
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Review 25 for The Palm - Charlotte

Overall Rating 4.0 out of 5 (Very Good)
"Although the restaurant was VERY loud, we had a great meal and experience--Thank you."

Special Features: good for groups, special occasion

Food 5.0 out of 5 (Outstanding)
Ambiance 3.0 out of 5 (Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/28/2010
(review submitted 02/02/2010)
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Review 26 for The Palm - Charlotte

Overall Rating 2.0 out of 5 (Fair)
"Not worth it. The filet mignon was good but everything else was fair. This was the first time I was ever given cold refrigerated bread in a restaurant! The wine was very expensive and added a lot to our bill. The soup and salad portions were small. The cheese cake was rich but had no toppings like cherries or whipped cream. They seated us in a booth by the kitchen and bar in a small corridor and when we asked for another booth (3 were open across from us) they said the others were reserved. During the two hours we were there 2 of the booths remained unoccupied the entire time. We'll never go back...can get better atmosphere and food elsewhere for less."

Food 2.0 out of 5 (Fair)
Ambiance 2.0 out of 5 (Fair)
Service 3.0 out of 5 (Good)
Restaurant Experience:
Noise Level 1.0 out of 3 (Quiet)

By an OpenTable.com user
who dined on 01/30/2010
(review submitted 02/02/2010)
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Review 27 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"Excellent food, excellent service - great night all around - always our first choice when we have a night out!"

Special Features: vibrant bar scene, good for groups, romantic, special occasion, great for lunch, hot spot

Food 5.0 out of 5 (Outstanding)
Ambiance 5.0 out of 5 (Outstanding)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/29/2010
(review submitted 02/02/2010)
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Review 28 for The Palm - Charlotte

Overall Rating 2.0 out of 5 (Fair)
"We had reservation for 6:30 yet we were not seated until 6:51. Although it was Restaurant Week, it would not have been so bad had the staff not seated walk-in diners without reservations before us. They did com our drinks at the end of meal. I cannot say whether or not I will chose to have dinner there again."

Food 2.0 out of 5 (Fair)
Ambiance 3.0 out of 5 (Good)
Service 2.0 out of 5 (Fair)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/27/2010
(review submitted 02/02/2010)
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Review 29 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"We enjoyed the food and the service. The surroundings were very comfortable and elegant without being stuffy. Due to Restaurant Week, the selection was limited, but what we had was well-executed, and the regular menu items looked very good. We added some a la carte items, and those were very nice, as well. Hoghly recommended."

Special Features: vibrant bar scene, fit for foodies, notable wine list, romantic, special occasion, great for lunch, hot spot

Food 4.0 out of 5 (Very Good)
Ambiance 5.0 out of 5 (Outstanding)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 1.0 out of 3 (Quiet)

By an OpenTable.com user
who dined on 01/28/2010
(review submitted 02/02/2010)
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Review 30 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"The Palm was a wonderful experience! We have been there several times before, and in many different locations, but The Palm Charlotte is by far our favorite! The service is always impeccable. It makes everything seem perfect. The food was unbelievable, from start to finish. We will be going there again and again."

Special Features: notable wine list, romantic, special occasion, scenic view

Food 5.0 out of 5 (Outstanding)
Ambiance 5.0 out of 5 (Outstanding)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 01/30/2010
(review submitted 02/01/2010)
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Review 31 for The Palm - Charlotte

Overall Rating 3.0 out of 5 (Good)
"Great filet mignon... the best in a long time. The service was excellent.."

Special Features: neighborhood gem

Food 4.0 out of 5 (Very Good)
Ambiance 4.0 out of 5 (Very Good)
Service 4.0 out of 5 (Very Good)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/30/2010
(review submitted 02/01/2010)
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Review 32 for The Palm - Charlotte

Overall Rating 4.0 out of 5 (Very Good)
"Terrific service, crab cakes were the best we have ever eaten. We took advantage of "Restaurant Week" ($30 three course meal)otherwise ordering from the regular menu would have been too expensive, I would assume a good % of business to be from expense accounts."

Special Features: fit for foodies, notable wine list, special occasion

Food 4.0 out of 5 (Very Good)
Ambiance 4.0 out of 5 (Very Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/30/2010
(review submitted 02/01/2010)
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Review 33 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"We loved our first Charlotte Restaurant week experience at the Palm. We 837 club members so this was different reason for being there, however, everything was just as wonderful as always except for the increased noise level to be expected. Excellent experience."

Special Features: fit for foodies, hot spot

Food 5.0 out of 5 (Outstanding)
Ambiance 5.0 out of 5 (Outstanding)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/28/2010
(review submitted 01/31/2010)
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Review 34 for The Palm - Charlotte

Overall Rating 3.0 out of 5 (Good)
"Food was really good. Only problem is if you arrive early or your table is not ready when you arrive, there is nowhere to wait at without being in the way of others. The small bar area is just that, small and full!"

Special Features: vibrant bar scene, good for groups

Food 4.0 out of 5 (Very Good)
Ambiance 2.0 out of 5 (Fair)
Service 3.0 out of 5 (Good)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/29/2010
(review submitted 01/31/2010)
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Review 35 for The Palm - Charlotte

Overall Rating 2.0 out of 5 (Fair)
"Our waitress was absolutely excellent, however we arrived in time for our 9pm reservation but didn't get to our table until about 9:30. The entrees were good, however the soup and desserts were definitely not on par with where they should have been for this level restaurant."

Food 2.0 out of 5 (Fair)
Ambiance 4.0 out of 5 (Very Good)
Service 4.0 out of 5 (Very Good)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 01/29/2010
(review submitted 01/31/2010)
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Review 36 for The Palm - Charlotte

Overall Rating 4.0 out of 5 (Very Good)
"very considerate. faster than usuall because of weather"

Special Features: special occasion, hot spot

Food 4.0 out of 5 (Very Good)
Ambiance 4.0 out of 5 (Very Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/29/2010
(review submitted 01/31/2010)
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Review 37 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"We dined at The Palm as a part of Charlotte's Restaurant Week. We had never participated, but thought it would be an interesting experience, so picked a restaurant that we had dined for lunch before. Dinner was great! From the service at the door until the courtesies extended as we left, it was a memorable experience."

Special Features: vibrant bar scene, fit for foodies, great for brunch, neighborhood gem, notable wine list, romantic, special occasion, great for lunch

Food 5.0 out of 5 (Outstanding)
Ambiance 4.0 out of 5 (Very Good)
Service 5.0 out of 5 (Outstanding)

By an OpenTable.com user
who dined on 01/29/2010
(review submitted 01/31/2010)
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Review 38 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"We arrived prior to our reservation time but were seated promptly. Our waiter, Fernandez, was a gem--courteous, sharp and aimed to please. Our meal selections were taken and the food was on the table is such a short turnaround; we were amazed yet pleased. We both enjoyed crab cakes and they were perfectly prepared with large meaty pieces of crab complimented with diced fruits--delicious. Our desserts of cheesecake and key lime pie were great but somewhat massive in size to conclude the evening meal. Overall, we both enjoyed and will recommend to our friends and out of town visitors."

Special Features: good for groups, special occasion

Food 5.0 out of 5 (Outstanding)
Ambiance 4.0 out of 5 (Very Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/25/2010
(review submitted 01/30/2010)
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Review 39 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"Dont miss the asparagus. The beef was excellent as expected."

Special Features: special occasion

Food 5.0 out of 5 (Outstanding)
Ambiance 3.0 out of 5 (Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/28/2010
(review submitted 01/30/2010)
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Review 40 for The Palm - Charlotte

Overall Rating 4.0 out of 5 (Very Good)
"Excellent food and excellent service."

Special Features: special occasion

Food 5.0 out of 5 (Outstanding)
Ambiance 4.0 out of 5 (Very Good)
Service 4.0 out of 5 (Very Good)
Restaurant Experience:
Noise Level 1.0 out of 3 (Quiet)

By an OpenTable.com user
who dined on 01/27/2010
(review submitted 01/29/2010)
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Review 41 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"Great value for Restaurant Week. Filet was excellent as was chocolate molten cake. Went in mid.-afternoon so it was very quiet."

Special Features: special occasion, hot spot

Food 5.0 out of 5 (Outstanding)
Ambiance 4.0 out of 5 (Very Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 1.0 out of 3 (Quiet)

By an OpenTable.com user
who dined on 01/28/2010
(review submitted 01/29/2010)
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Review 42 for The Palm - Charlotte

Overall Rating 3.0 out of 5 (Good)
"We were disappointed with The Palm - the best part of our meal was the appetzier - shrimp cocktail. For the cost, we did not feel that the food hit the mark - there was nothing wrong with the food exactly it was just kind of blah and for that price we expect better! At this point, we do not plan another visit to The Palm Restaurant."

Food 2.0 out of 5 (Fair)
Ambiance 2.0 out of 5 (Fair)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/27/2010
(review submitted 01/29/2010)
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Review 43 for The Palm - Charlotte

Overall Rating 2.0 out of 5 (Fair)
"Been a couple of times before, both times outstanding. This time, not so much. Waited 45 mins, even with reservation. Ended up just sitting at a booth in the bar area - very loud! Half-and-half (potato chips/onion strings) were excellent (highlight of the meal, for sure). Ordered filet mdm well. It came out mdm rare. We sent it back. It came back as charcoal. Twice baked potatoes had no flavor. Didn't even finish them. Service was slow. We were with friends and having fun, so the wait didn't bother us. If it was just wife and me, the rating would have been lower. Overall, food was pretty good, but nothing special. Service was certainly below par. We went during restaurant week and had a gift card. Definitely not worth their normal prices!"

Special Features: special occasion

Food 2.0 out of 5 (Fair)
Ambiance 3.0 out of 5 (Good)
Service 2.0 out of 5 (Fair)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/23/2010
(review submitted 01/28/2010)
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Review 44 for The Palm - Charlotte

Overall Rating 2.0 out of 5 (Fair)
"Despite having a reservation, we waited for more than 30 minutes to sit down at a table. Once at the table, our server was excellent (Jane, or Jen, I think), very prompt, informative, and attentive. The food itself was fair - lobster bisque lacked lobster, but the crabcakes were excellent. Overall the ambiance was good - not quiet, but not overpowering noise."

Special Features: vibrant bar scene

Food 2.0 out of 5 (Fair)
Ambiance 3.0 out of 5 (Good)
Service 4.0 out of 5 (Very Good)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 01/26/2010
(review submitted 01/28/2010)
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Review 45 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"Treated like one of the family, I was worried about being an outsider. Everyone from the Matradee, the server, the manager, and the other guest went out of their way to make us feel welcome. I can get great food anywhere but it is not every day a restaurant makes you feel welcome."

Special Features: special occasion

Food 5.0 out of 5 (Outstanding)
Ambiance 5.0 out of 5 (Outstanding)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 1.0 out of 3 (Quiet)

By an OpenTable.com user
who dined on 01/26/2010
(review submitted 01/27/2010)
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Review 46 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"The food was excellent as was the service. Our waiter, Johnny, was professional, knowledgable and very friendly. It was a perfect dinner!"

Special Features: fit for foodies

Food 5.0 out of 5 (Outstanding)
Ambiance 5.0 out of 5 (Outstanding)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 1.0 out of 3 (Quiet)

By an OpenTable.com user
who dined on 01/24/2010
(review submitted 01/27/2010)
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Review 47 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"We chose The Palm for one of their Queen's Feast dinners. Food was outstanding and they didn't skimp on offerings or size. Service was also superb. Well worth the time and $."

Special Features: notable wine list, romantic, special occasion

Food 5.0 out of 5 (Outstanding)
Ambiance 5.0 out of 5 (Outstanding)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 01/24/2010
(review submitted 01/26/2010)
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Review 48 for The Palm - Charlotte

Overall Rating 4.0 out of 5 (Very Good)
"The steak was amazing. Soup - lobster bisque - average. The lobster bisque at Zebra is so much better. Wish I had gotten the mixed green salad. My son had the ceasar salad and said the dressing was oily. He likes the bottled dressing that we use at home - Newman's. Bread was great but the butter was hard as a rock. AND I think it is sleezy that they charge extra for sides -nearly $10 for mashed potatoes? please! I took the dessert home. Cheesecake was great. Chocolate molten cake good to great..not perfect.$8 for a bottle of pelligrino - not horrible - it was good. The tiny diet coke for my son - $3.50 - please!! anyway overall it was good. .but next time I'll try somewhere else."

Special Features: fit for foodies, special occasion

Food 3.0 out of 5 (Good)
Ambiance 3.0 out of 5 (Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 01/23/2010
(review submitted 01/26/2010)
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Review 49 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"Outstanding! My wife and I went during Restaurant Week and were amazed at the value we received. We will definitely return."

Special Features: fit for foodies, good for groups, notable wine list, special occasion

Food 5.0 out of 5 (Outstanding)
Ambiance 4.0 out of 5 (Very Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/23/2010
(review submitted 01/26/2010)
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Review 50 for The Palm - Charlotte

Overall Rating 4.0 out of 5 (Very Good)
"We alwaya enjoy the Palm although pricy, the food is good and the Martinis are awesome !!!!!"

Special Features: vibrant bar scene

Food 4.0 out of 5 (Very Good)
Ambiance 3.0 out of 5 (Good)
Service 4.0 out of 5 (Very Good)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 01/22/2010
(review submitted 01/26/2010)
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Review 51 for The Palm - Charlotte

Overall Rating 4.0 out of 5 (Very Good)
"Fillet minon was excellent.
Food was very good.
My $28 bottle of Merlot was average.
Pricing was on the high side.
"


Food 4.0 out of 5 (Very Good)
Ambiance 3.0 out of 5 (Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 01/24/2010
(review submitted 01/26/2010)
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Review 52 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"Excellent meal and quality service; definitely get a bang for your buck during restaurant week"

Special Features: vibrant bar scene, fit for foodies, good for groups, neighborhood gem, notable wine list, romantic, special occasion, great for lunch, hot spot

Food 5.0 out of 5 (Outstanding)
Ambiance 4.0 out of 5 (Very Good)
Service 4.0 out of 5 (Very Good)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 01/24/2010
(review submitted 01/26/2010)
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Review 53 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"We had an incredible dinner. The Palm did not sacrifice quality for price at all. We had done previous restraunt weeks at expensive restaurant and felt we were treated differently, given small portions, etc. This was not the case, we received excellent service, had great portion size and had a fun night. Thank you!!"

Food 5.0 out of 5 (Outstanding)
Ambiance 5.0 out of 5 (Outstanding)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 01/22/2010
(review submitted 01/26/2010)
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Review 54 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"When we first arrived the restaurant was extremely crowded, which we assumed was due to restaurant week.We had an 8:30 reservation and were told it would be at least a 30 minute wait for our table. We were not seated until 9:30, one hour later.The Hostess was very apologetic and offered to cover the wine bottle we had purchased at the bar, a $60 bottle.After a rough start, the whole experience was excellent.The staff was very professional and couldn't do enough for us and the food was excellent.We had been to another steak house during restaurant week last year and we're not impressed by the size of the entree or the selection.I would highly recommend this restaurant, however, the regular menu was very pricey, special occassions only."

Special Features: special occasion

Food 5.0 out of 5 (Outstanding)
Ambiance 3.0 out of 5 (Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/23/2010
(review submitted 01/26/2010)
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Review 55 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"I had never been to The Palm before but was very happy with our service and food. I will definitly be back!"

Special Features: notable wine list, special occasion, hot spot

Food 5.0 out of 5 (Outstanding)
Ambiance 4.0 out of 5 (Very Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 01/23/2010
(review submitted 01/26/2010)
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Review 56 for The Palm - Charlotte

Overall Rating 2.0 out of 5 (Fair)
"I had a resevation and had to wait 1 hour for service. The menu for Restaurant Week is very limited with only 3 choices each of appetizer, main course and dessert."

Food 2.0 out of 5 (Fair)
Ambiance 3.0 out of 5 (Good)
Service 1.0 out of 5 (Poor)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/23/2010
(review submitted 01/25/2010)
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Review 57 for The Palm - Charlotte

Overall Rating 4.0 out of 5 (Very Good)
"The Palm was a great choice for my teen and she is studying to be a chef. The presentation of the food was great and the quality of the food. My only complaint was the long wait to get seated even with a reservation. Over 30 minuites was a bit much but once seated our every need was met."

Special Features: vibrant bar scene, neighborhood gem, notable wine list

Food 5.0 out of 5 (Outstanding)
Ambiance 3.0 out of 5 (Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/22/2010
(review submitted 01/25/2010)
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Review 58 for The Palm - Charlotte

Overall Rating 2.0 out of 5 (Fair)
"Food was fair, very expensive for what you get. Waiter was rushed and not friendly. Everything was very expensive, big differentiation in service between tables ordering off the restaurant week menu and those ordering off regular menu. I will not go back for even special occassional nor will I recommend to friends and family."

Special Features: special occasion

Food 2.0 out of 5 (Fair)
Ambiance 2.0 out of 5 (Fair)
Service 2.0 out of 5 (Fair)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/23/2010
(review submitted 01/25/2010)
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Review 59 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"We had the BEST experience during Charlotte Restaurant Week! Even though restaurant was packed, our table was ready on time and the waitstaff was helpful, cheerful and charming. Despite the crowd, our dinner was romantic and perfect - not scaled back to meet the $30 special prices. Every course was full-size and delicious: large, fresh salads with vibrant, homemade dressings, solid-crab crabcakes and perfectly prepared and seasoned steak. I am still thinking of the creme brulee with raspberries on top."

Special Features: vibrant bar scene, fit for foodies, romantic, special occasion, hot spot

Food 5.0 out of 5 (Outstanding)
Ambiance 5.0 out of 5 (Outstanding)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/22/2010
(review submitted 01/25/2010)
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Review 60 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"Great food, execeptional service, wonderful atmosphere! Can't wait to return."

Special Features: fit for foodies, late-night find, neighborhood gem, notable wine list, special occasion

Food 5.0 out of 5 (Outstanding)
Ambiance 4.0 out of 5 (Very Good)
Service 4.0 out of 5 (Very Good)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/22/2010
(review submitted 01/25/2010)
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Review 61 for The Palm - Charlotte

Overall Rating 2.0 out of 5 (Fair)
"Was seated 1.5 hrs after or reservation. It was restaurant week, so that was acceptable. When seated, the experience was extremly disappointing and regretful. Our service was absolutly horrible. I can honestly say that I will not return to the establishment. Our server never actually stood at our table. He spoke to us and took our orders as he was walking past the table. I've had better servers at Applebee's. There are many other options in the area that offer the same level of food with excellent service. The food was what I expected but the service made this dinning experience regretable."

Food 3.0 out of 5 (Good)
Ambiance 2.0 out of 5 (Fair)
Service 1.0 out of 5 (Poor)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/23/2010
(review submitted 01/25/2010)
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Review 62 for The Palm - Charlotte

Overall Rating 2.0 out of 5 (Fair)
"Over priced for what it is. Tables are crammed in there. I prefer Mortons."

Food 2.0 out of 5 (Fair)
Ambiance 1.0 out of 5 (Poor)
Service 2.0 out of 5 (Fair)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/23/2010
(review submitted 01/25/2010)
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Review 63 for The Palm - Charlotte

Overall Rating 1.0 out of 5 (Poor)
"The noise made it impossible to enjoy the meal
Food Quality was excellent; however, if you wanted vegetables, that was extra
Bread was good and plentiful
Will we come back? NO
"


Food 4.0 out of 5 (Very Good)
Ambiance 1.0 out of 5 (Poor)
Service 2.0 out of 5 (Fair)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/22/2010
(review submitted 01/24/2010)
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Review 64 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"It was a celebration of my husband's birthday on the 22nd and up son's upcoming birthday on the 23rd. It was a fabulous dinner with excellent service. My son was thoroughly impressed and enjoyed his meal immensely. We love the Palm and will keep on going back."

Special Features: vibrant bar scene, fit for foodies, neighborhood gem, special occasion, hot spot

Food 5.0 out of 5 (Outstanding)
Ambiance 5.0 out of 5 (Outstanding)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 01/22/2010
(review submitted 01/24/2010)
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Review 65 for The Palm - Charlotte

Overall Rating 1.0 out of 5 (Poor)
"STAY AWAY. The Lobster Bisque tasted like tomato soup with not even a fleck of lobster. The filet was average, the Key Lime pie: nothing special. Wait staff was frazzled, and unfriendly. They got us served and out in just 45 minutes. Fast food resaurants might learn from them. The noise level was beyond belief. I had to repeatedly ask my wife to repeat her words, and we finally gave up on carrying on any type of conversation. Even though we were hurried by staff to eat and leave... we were happy to do so. When we did reach the quiet of the street we agreed we would never return. This restaurant was not the upscale restaurant others said but rather a step down from several of the major chains. Not an enjoyable evening."

Food 2.0 out of 5 (Fair)
Ambiance 1.0 out of 5 (Poor)
Service 1.0 out of 5 (Poor)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/22/2010
(review submitted 01/24/2010)
0 of 1 people found this review helpful.
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Review 66 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"Excellent fillet mignon that really melts in your mouth. Wine list is very good for the wine lovers, specially for a Italian, French, Chilean and Argentine wine lover like me.
Atmosphere is nice, well-dressed and educated people like the staff.
"


Special Features: vibrant bar scene, fit for foodies, good for groups, late-night find, neighborhood gem, notable wine list, romantic, special occasion

Food 5.0 out of 5 (Outstanding)
Ambiance 5.0 out of 5 (Outstanding)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 01/22/2010
(review submitted 01/24/2010)
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Review 67 for The Palm - Charlotte

Overall Rating 4.0 out of 5 (Very Good)
"Server was very nice though a little preoccupied. Took a while to get bread and place our food order. We were originally going to have an appetizer but it took so long to order we just ordered our main meal. Very nice restaurant!"

Special Features: special occasion

Food 4.0 out of 5 (Very Good)
Ambiance 4.0 out of 5 (Very Good)
Service 4.0 out of 5 (Very Good)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/15/2010
(review submitted 01/20/2010)
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Review 68 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"We just decided to use a gift certificate we had received for Christmas and made a reservation for dinner. After having cocktails by my caricature near the bar, we went to the main dining area. I believe Marshall was our waiter. Everything was first class until my steak arrived luke warm. Marshall immediately took it back to the kitchen and within a couple minutes I had a sizzling hot steak that was cooked to perfection. The service was great and the food delicious. A memorable evening!!"

Special Features: neighborhood gem

Food 5.0 out of 5 (Outstanding)
Ambiance 4.0 out of 5 (Very Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/16/2010
(review submitted 01/18/2010)
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Review 69 for The Palm - Charlotte

Overall Rating 3.0 out of 5 (Good)
"Food and service but it is a little pricey compared to others like Flemings."

Food 4.0 out of 5 (Very Good)
Ambiance 3.0 out of 5 (Good)
Service 4.0 out of 5 (Very Good)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/16/2010
(review submitted 01/18/2010)
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Review 70 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"Great food, great sevice. Very reliable restaurant."

Food 5.0 out of 5 (Outstanding)
Ambiance 4.0 out of 5 (Very Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 01/16/2010
(review submitted 01/18/2010)
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Review 71 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"Marshall was a very knowledgeable and attentive waiter. The food as always was sensational."

Food 5.0 out of 5 (Outstanding)
Ambiance 5.0 out of 5 (Outstanding)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/15/2010
(review submitted 01/17/2010)
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Review 72 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"Great food and Chris was a great waiter."

Food 5.0 out of 5 (Outstanding)
Ambiance 4.0 out of 5 (Very Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 01/09/2010
(review submitted 01/12/2010)
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Review 73 for The Palm - Charlotte

Overall Rating 4.0 out of 5 (Very Good)
"I enjoyed our dinner at The Palm. The food was excellent. Very good wine selection. Great for a special occasion."

Special Features: notable wine list, romantic, special occasion

Food 5.0 out of 5 (Outstanding)
Ambiance 3.0 out of 5 (Good)
Service 4.0 out of 5 (Very Good)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 01/02/2010
(review submitted 01/04/2010)
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Review 74 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"Loved the food; hated the smoke!"

Special Features: notable wine list, romantic, special occasion

Food 4.0 out of 5 (Very Good)
Ambiance 4.0 out of 5 (Very Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 12/31/2009
(review submitted 01/03/2010)
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Review 75 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"Great for special occasions, the hosts and waiters are very friendly under Joey's management. Filet mignon is delicious and the price is just about right for the quality. The lobster is another plus. Join the 837 Club and you will receive a lot of good promotions."

Special Features: fit for foodies, good for groups, neighborhood gem, notable wine list, romantic, special occasion

Food 5.0 out of 5 (Outstanding)
Ambiance 5.0 out of 5 (Outstanding)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 12/31/2009
(review submitted 01/02/2010)
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Review 76 for The Palm - Charlotte

Overall Rating 2.0 out of 5 (Fair)
"Grossly over priced, service was fair, food was excellent."

Food 5.0 out of 5 (Outstanding)
Ambiance 3.0 out of 5 (Good)
Service 2.0 out of 5 (Fair)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 12/30/2009
(review submitted 01/01/2010)
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Review 77 for The Palm - Charlotte

Overall Rating 1.0 out of 5 (Poor)
"Food was extremely over-priced for what you got and there wasn't anything special about it. Crab cakes were decent but $34 is ridiculous for 3 crab cakes with no sides, salad, or anything. I could get better from Bonefish for $10 as an appetizer. $11 for a "family style" side of potatoes that only barely feeds 2 people (and we are not big eaters) is a little ridiculous considering it should only cost about $2 to make the dish (and that is being generous).

Overall I was dissapointed and the only reason I went was because I had a gift card which covered a little more than half my wife's and my meals. We will not be going back ever again.
"


Food 2.0 out of 5 (Fair)
Ambiance 1.0 out of 5 (Poor)
Service 4.0 out of 5 (Very Good)
Restaurant Experience:
Noise Level 1.0 out of 3 (Quiet)

By an OpenTable.com user
who dined on 12/26/2009
(review submitted 12/29/2009)
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Review 78 for The Palm - Charlotte

Overall Rating 3.0 out of 5 (Good)
"The attitude of the entire staff was most attentive and helpful. I was, however, somewhat disappointed with the lack of grace in the actual serving of food and beverages at the table. Niceties of placing plates before the customer, removing plates and the like were what one would expect at restaurants such as Friday's where mass marketing and quick production of consistent food is more important than graceful service. I expected better of the Palm."

Special Features: notable wine list, special occasion

Food 4.0 out of 5 (Very Good)
Ambiance 3.0 out of 5 (Good)
Service 3.0 out of 5 (Good)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 12/26/2009
(review submitted 12/28/2009)
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Review 79 for The Palm - Charlotte

Overall Rating 4.0 out of 5 (Very Good)
"We've eaten at the Palm a few times. The food is always excellent. If you are not satisfied in any way, the Palm staff will do everything they can so that you enjoy every item and drink."

Special Features: good for groups, notable wine list

Food 5.0 out of 5 (Outstanding)
Ambiance 3.0 out of 5 (Good)
Service 4.0 out of 5 (Very Good)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 12/24/2009
(review submitted 12/26/2009)
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Review 80 for The Palm - Charlotte

Overall Rating 2.0 out of 5 (Fair)
"The food and service was very good. However we felt the prices were too high."

Food 5.0 out of 5 (Outstanding)
Ambiance 3.0 out of 5 (Good)
Service 4.0 out of 5 (Very Good)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 12/19/2009
(review submitted 12/21/2009)
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Review 81 for The Palm - Charlotte

Overall Rating 2.0 out of 5 (Fair)
"prices went up. not worth it anymore"

Food 2.0 out of 5 (Fair)
Ambiance 2.0 out of 5 (Fair)
Service 2.0 out of 5 (Fair)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 12/19/2009
(review submitted 12/21/2009)
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Review 82 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"The Palm is always consistent. The lobster and veal were great. The crab meat appetizer is wonderful. Service is always great. The prices are high but so is the quality and service.
Lynn Himes
"


Special Features: vibrant bar scene, fit for foodies, good for groups, special occasion

Food 5.0 out of 5 (Outstanding)
Ambiance 4.0 out of 5 (Very Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 12/18/2009
(review submitted 12/20/2009)
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Review 83 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"Had a great meal. Regrettably the restaurant permits smoking in the bar and one patron chose to smoke a particularly odorous cigar. The smoke wafted through much of the dining room and gave cause to request we be relocated as my wife said to me that she was not enjoying herself. We were there to celebrate her birthday so this smoking policy almost ruined an otherwise great night. The service was superb and the food was fabulous. Almost a perfect night."

Food 5.0 out of 5 (Outstanding)
Ambiance 4.0 out of 5 (Very Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 12/16/2009
(review submitted 12/18/2009)
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Review 84 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"When we walked in, we were greeted with a smile and a "Happy Holiday".

Our reservation was ON TIME and we had a fabulous experience.
"


Special Features: special occasion, hot spot

Food 5.0 out of 5 (Outstanding)
Ambiance 5.0 out of 5 (Outstanding)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 12/11/2009
(review submitted 12/15/2009)
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Review 85 for The Palm - Charlotte

Overall Rating 4.0 out of 5 (Very Good)
"Food was great. Service was good. Didn't think that this high end restaurant was a smoking one. They sat us right next to the bar and after about 15 min the smoke started to seep over the wall (along with the noise) into our booth. So aggrivating. Food prices were a little high for me but it was a special occasion so it was worth it. I did have my reservation as it was made ahead of time."

Special Features: special occasion

Food 4.0 out of 5 (Very Good)
Ambiance 2.0 out of 5 (Fair)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 12/11/2009
(review submitted 12/14/2009)
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Review 86 for The Palm - Charlotte

Overall Rating 2.0 out of 5 (Fair)
"It has been many years since I went to a Palm restaurant. The only reason we went was because we had a gift card.

I have to tell you that I was SHOCKED by the menu prices, especially given this economy. The food was not bad but when you look at what we paid for it I had to rate it 1 star. Food portions too large. Taste & quality for the price is 1 star. My husband said his steaks at other restaurants in Charlotte cost less and tasted better. I had the salmon and it was not anything to rave about.

We each had 1 cocktail, 1 salad, 1 entree without any sides. Dinner tab (Incl tax + tip) was $160. Ouch!

Our waitress was excellent, efficient, and pleasant. She also brought me a complimentary dessert for my birthday which was
"


Food 1.0 out of 5 (Poor)
Ambiance 3.0 out of 5 (Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 12/11/2009
(review submitted 12/14/2009)
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Review 87 for The Palm - Charlotte

Overall Rating 3.0 out of 5 (Good)
"The food was good, the attention to detail and service were definately off on the night we visited. Our server Kristin was fairly non-existent after she took the order, we relied on other servers to get a knife to cut our entree with, wine, and desserts. The ledges were dusty and it seemed as if the condiments on the table needed a good wiping. It's a shame, the food was good, but I feel I have recieved much better service and attention to detail at other restaraunts, therefore, I will tend to frequent those establishments more often. Also, even with a reservation, 3 other couples came in after us, and were seated because of their "status" with the Palm. That's not a way to impress any potential new members to the club."

Special Features: vibrant bar scene, fit for foodies, special occasion

Food 4.0 out of 5 (Very Good)
Ambiance 3.0 out of 5 (Good)
Service 2.0 out of 5 (Fair)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 12/12/2009
(review submitted 12/14/2009)
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Review 88 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"My husband and I throughly enjoyed The Palm - Charlotte and would recommend it to others. The food was excellent and the atmosphere was pleasant. Wonderful experience all around."

Special Features: special occasion

Food 5.0 out of 5 (Outstanding)
Ambiance 5.0 out of 5 (Outstanding)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 1.0 out of 3 (Quiet)

By an OpenTable.com user
who dined on 12/05/2009
(review submitted 12/07/2009)
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Review 89 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"Absolutely SUPERB......Fantastic food and incredible service! Well worth the price."

Special Features: special occasion

Food 5.0 out of 5 (Outstanding)
Ambiance 4.0 out of 5 (Very Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 11/26/2009
(review submitted 12/05/2009)
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Review 90 for The Palm - Charlotte

Overall Rating 3.0 out of 5 (Good)
"The only thing disappointing was the stuffing, in south it should be cornbread stuffing. Thats the only reason I can not give the food a very good."

Special Features: special occasion

Food 3.0 out of 5 (Good)
Ambiance 4.0 out of 5 (Very Good)
Service 4.0 out of 5 (Very Good)
Restaurant Experience:
Noise Level 1.0 out of 3 (Quiet)

By an OpenTable.com user
who dined on 11/26/2009
(review submitted 12/05/2009)
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Review 91 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"This place was awesome.... We recieved a gift card to dine here, so we went for my husbands birthday, we double dated with another couple and neither of us had been there before,but the food was GREAT,the service was great, the atomosphere was great."

Special Features: vibrant bar scene, notable wine list, romantic, special occasion, great for lunch, hot spot

Food 5.0 out of 5 (Outstanding)
Ambiance 5.0 out of 5 (Outstanding)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 11/21/2009
(review submitted 12/04/2009)
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Review 92 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"The Palm is the perfect spot for a special occasion."

Special Features: special occasion

Food 5.0 out of 5 (Outstanding)
Ambiance 4.0 out of 5 (Very Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 11/27/2009
(review submitted 12/04/2009)
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Review 93 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"First time dining there. Had been recommended by friends. We took advantage of the surf & turf special they were running. Lobster was succulent, beef was very tender, Key line pie and cheesecake outstanding. Nice wine recommendation by waitress. Greeted by the manager and made to feel very welcome. Overall a wonderful fine dining experience."

Special Features: notable wine list, romantic, special occasion

Food 5.0 out of 5 (Outstanding)
Ambiance 4.0 out of 5 (Very Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 1.0 out of 3 (Quiet)

By an OpenTable.com user
who dined on 11/22/2009
(review submitted 12/04/2009)
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Review 94 for The Palm - Charlotte

Overall Rating 5.0 out of 5 (Outstanding)
"As always the food was fabulous! On this occasion we ordered from both the Thanksgiving menu and the regular menu the food was amazing. Our son ordered a lobster and it came cracked for easy eating...plus our busperson happily broke open the claws for him without us even asking. Definitely ask for Holly if you are bringing your children she was outstanding and made dining with three kids a breeze!"

Special Features: fit for foodies, good for groups, neighborhood gem, notable wine list, special occasion, hot spot

Food 5.0 out of 5 (Outstanding)
Ambiance 4.0 out of 5 (Very Good)
Service 5.0 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 11/26/2009
(review submitted 12/04/2009)
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Review 95 for The Palm - Charlotte

Overall Rating 3.0 out of 5 (Good)
"Disappointed in the overall quality of the food ... meat and fish were okay."

Special Features: hot spot

Food 3.0 out of 5 (Good)
Ambiance 3.0 out of 5 (Good)
Service 4.0 out of 5 (Very Good)
Restaurant Experience:
Noise Level 2.0 out of 3 (Moderate)

By an OpenTable.com user
who dined on 11/25/2009
(review submitted 12/02/2009)
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Review 96 for The Palm - Charlotte

Overall Rating 4.0 out of 5 (Very Good)
"We keep coming back to the same place when we visit Charlotte, and we will return on our next shopping trip."

Special Features: special occasion

Food 5.0 out of 5 (Outstanding)
Ambiance 4.0 out of 5 (Very Good)
Service 4.0 out of 5 (Very Good)
Restaurant Experience:
Noise Level 3.0 out of 3 (Energetic)

By an OpenTable.com user
who dined on 11/19/2009
(review submitted 11/21/2009)
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Ratings-Only Reviews for The Palm - Charlotte Based on the average of (137) ratings-only reviews
Overall Rating 4.4 out of 5 (Very Good)
Food 4.5 out of 5 (Very Good)
Ambiance 4.1 out of 5 (Very Good)
Service 4.6 out of 5 (Outstanding)
Restaurant Experience:
Noise Level 2.3 out of 3 (Moderate)
160*600 Advertising Space