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Severance Restaurant & Case Club Reviews List
Severance Restaurant & Case Club
Severance Restaurant is open for fine buffet dining for all Cleveland Orchestra & Cleveland Pops concerts. Case Club at Severance Hall is open for lunch Monday - Friday. Managed by Sammy's, this handsome restaurant features the very best in contemporary American cuisine and boasts an extensive international wine list featuring artisanal and organic wines. Current menus can be found at www.sammys.com
See more Severance Restaurant & Case Club details
96 Current Reviews
Summary of Diner Ratings & Reviews
Overall
(Very Good)
3.8
/
5
Rating Breakdown 96 reviews
5 stars
(27)
4 stars
(40)
3 stars
(14)
2 stars
(12)
1 star
(3)
Food
(Very Good)
3.7
/
5
Service
(Outstanding)
4.1
/
5
Ambiance
(Very Good)
3.9
/
5
Noise Level
Moderate
Filter Reviews By:
Diners classify this restaurant as:
- special occasion(36)
- good for groups(15)
- great for lunch(14)
- neighborhood gem(13)
- fit for foodies(10)
- romantic(10)
Severance Restaurant & Case Club Reviews List
Review 1 for Severance Restaurant & Case Club
Overall rating
(Outstanding)
5
/
5
Fantastic Brunch
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"This was the best brunch I have ever been to. There was a nice variety of options for vegan, vegetarians and meat eaters. The food was fresh, didn't look like it had been setting on the warmer for hours and delicious. It was the perfect beginning for an afternoon at the symphony."
Dined on 5/12/2013
Special Features: fit for foodies, good for groups, great for brunch, romantic, special occasion, kid-friendly
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Review 2 for Severance Restaurant & Case Club
Overall rating
(Fair)
2
/
5
Great Location...Tepid Food
Food
(Fair)
2
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Severance is a great location for a meal if you are going to the orchastra or other venues in University Circle area of Cleveland....however on more than one occasion the food at the restaurant has been far from satisfactory...it is often not up to temperature...the buffet could be improved by updating their serving equipment ot ensure that the food stays hot...having cold eggs and potatoes for brunch...or cool salmon or chicken does not make for a memorable...or satisfactory meal."
Dined on 5/12/2013
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Review 3 for Severance Restaurant & Case Club
Overall rating
(Good)
3
/
5
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"We decided to eat at Severance Restaurant before attending a concert at Severance Hall. The service was very good and the location was incredibly convenient. We discovered when looking at the menu that the only main course option was a buffet. The listed food options at the buffet sounded interesting, but at $40 per person the price seemed excessive. Instead, we decided to order the two appetizers on the menu which were not a part of the buffet - an cheese platter and an antipasto platter. Both were very good and had generous portions. I would be inclined to go back to the restaurant for a meal if either the cost of the buffet was reduced or if there were more non-buffet options."
Dined on 5/10/2013
Special Features: fit for foodies
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Review 4 for Severance Restaurant & Case Club
Overall rating
(Very Good)
4
/
5
Nice Brunch Before a Concert
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Quiet
"We went before a Sunday afternoon performance by the Orchestra, so the brunch buffet was all that was available. In all, the food was well-prepared, attractively presented, and very enjoyable. It was really more of a lunch than a brunch with almost no breakfast options, but still very good. If I were going to a performance at Severance Hall, I wouldn't hesitate to come back."
Dined on 5/05/2013
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Review 5 for Severance Restaurant & Case Club
Overall rating
(Good)
3
/
5
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"I thought the food I ate was good. I had the Sunday buffet. I thought $26 was too much. I definitely didn't eat $26 worth of food. Disappointed in the desert selection. For that cost, it should have been better. $8 for a Great Lakes beer. For $16 you can get a whole 12 pack--what a mark up! Bottom line: $75.00 for two meals and beer! Wouldn't do it again."
Dined on 5/05/2013
Special Features: special occasion
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Review 6 for Severance Restaurant & Case Club
Overall rating
(Very Good)
4
/
5
Food
Food
(Good)
3
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Menu items were very good with the exception of the turkey which was not up to the usual standards as it was very bland."
Dined on 5/03/2013
Special Features: fit for foodies, special occasion
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Review 7 for Severance Restaurant & Case Club
Overall rating
(Very Good)
4
/
5
Always very good food; convenient
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Always very good food; convenient for those who want to go to the concert and relax before with a dinner. It rates consistently above average. One drawback - $40 buffet is pricy."
Dined on 04/27/2013
2010
Special Features: special occasion
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Review 8 for Severance Restaurant & Case Club
Overall rating
(Fair)
2
/
5
Foo was overpriced and underflavore
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"Foo was overpriced and underflavored--not many choices. Had no seafood!"
Dined on 04/27/2013
2013
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Review 9 for Severance Restaurant & Case Club
Overall rating
(Poor)
1
/
5
GREAT HALL, MUSIC,POOR FOOD
Food
(Poor)
1
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Poor experlence
Get Chef from Art musem
Other then food experence at Severance was 10 +++++"
Get Chef from Art musem
Other then food experence at Severance was 10 +++++"
Dined on 04/25/2013
2013
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Review 10 for Severance Restaurant & Case Club
Overall rating
(Outstanding)
5
/
5
I enjoyed dinner but was surprised
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
"I enjoyed dinner but was surprised there were not more people. Most people think you can only do the buffet on orchestra night. I think they need to have a few other options. Or advertise the cheese plate or antipasto plate. Once you have had the buffet it sorta losses its luster. But I like going there a lot."
Dined on 04/18/2013
2008
Special Features: neighborhood gem
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Review 11 for Severance Restaurant & Case Club
Overall rating
(Outstanding)
5
/
5
Preconcert buffet, food was
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Preconcert buffet, food was excellent, service excellent, unhurried but efficient. Overall first rate dining."
Dined on 04/13/2013
2013
Special Features: romantic, special occasion
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Review 12 for Severance Restaurant & Case Club
Overall rating
(Fair)
2
/
5
Used to be nicer. Place needs
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"Used to be nicer. Place needs a redo. Looks very tired. Food on buffet cold. The nice platter of tenderloin- the nicest part of the meal- has been removed to a separate carving station. There you will get two see-through slices of well done meat. There was the most unappetizing brown mush on the buffet. It was lamb stew with lentils. Not the ideal dish for a buffet. Overpriced at 40 pp. I won't be going back. Not Evenfor the convenience v"
Dined on 04/11/2013
2006
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Review 13 for Severance Restaurant & Case Club
Overall rating
(Very Good)
4
/
5
Convenient and delicious.
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"I cannot think of a more convenient way to dine before an event at Severance Hall. The food and service was excellent."
Dined on 04/14/2013
2013
Special Features: great for brunch, special occasion
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Review 14 for Severance Restaurant & Case Club
Overall rating
(Very Good)
4
/
5
Overall the food was excellent
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Overall the food was excellent and the ambiance very nice. A couple minor points:
1) Our server did not mention a separate table for the prime rib roast, and we only found out about it when our neighboring diners came back with it on their plate.
2) the water glasses were not refilled at all."
1) Our server did not mention a separate table for the prime rib roast, and we only found out about it when our neighboring diners came back with it on their plate.
2) the water glasses were not refilled at all."
Dined on 04/11/2013
2011
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Review 15 for Severance Restaurant & Case Club
Overall rating
(Very Good)
4
/
5
High priced but very good
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"High priced but very good and convenient. food was made with much attention."
Dined on 04/11/2013
2012
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Review 16 for Severance Restaurant & Case Club
Overall rating
(Outstanding)
5
/
5
They need more meatless alternative
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
"They need more meatless alternatives."
Dined on 04/12/2013
2011
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Review 17 for Severance Restaurant & Case Club
Overall rating
(Very Good)
4
/
5
All was good. Pretty expensive
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"All was good. Pretty expensive for the meal, but I understand the location and limited use."
Dined on 04/12/2013
2012
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Review 18 for Severance Restaurant & Case Club
Overall rating
(Outstanding)
5
/
5
Attentive service and very
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Attentive service and very good food. Restaurant itself is looking tired and rundown."
Dined on 04/05/2013
2008
Special Features: special occasion
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Review 19 for Severance Restaurant & Case Club
Overall rating
(Outstanding)
5
/
5
Great before orchestra experience.
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Quiet
"Great before the orchestra and a very attentive staff."
Dined on 04/06/2013
2010
Special Features: great for brunch, neighborhood gem
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Review 20 for Severance Restaurant & Case Club
Overall rating
(Fair)
2
/
5
There is no excuse for the
Food
(Poor)
1
/
5
Service
(Fair)
2
/
5
Ambiance
(Fair)
2
/
5
"There is no excuse for the food here. The selections are unappealing and it tastes worse than it sounds. If it weren't convenient to go to before the Orchestra, it would be empty."
Dined on 04/04/2013
2006
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Review 21 for Severance Restaurant & Case Club
Overall rating
(Very Good)
4
/
5
This restaurant is in Severance
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"This restaurant is in Severance Hall where the Cleveland Orchestra plays. The Hall is an absolute gem, beautiful and acoustically brilliant. This restaurant is perfect for dining before a concert. It was buffet only the evening we went. Very nice choices, beautifully presented. Elegant atmosphere."
Dined on 03/23/2013
2011
Special Features: fit for foodies, romantic, special occasion
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Review 22 for Severance Restaurant & Case Club
Overall rating
(Outstanding)
5
/
5
Great before a concert
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"It is great to relax over a leisurely paced buffet meal prior to a concert at Severance Hall. That alone would make it worthwhile if the food was at least average, but Sammy's does a great job with the buffet, and the service is friendly but not invasive. Wine list is reasonably priced, the beef from the beef carving station was a perfect charcoal flavored medium rare, and the food at the buffet stations was fresh and piping hot (which is not always the case at buffets). Try the blood orange sorbet which is made in house if it is available - excellent finish to the meal."
Dined on 03/22/2013
2012
Special Features: special occasion
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Review 23 for Severance Restaurant & Case Club
Overall rating
(Good)
3
/
5
It was okay. Not a great
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"It was okay. Not a great selection of food. You either had the buffet for $40.00 or a few ala carte items. Food was okay. Waiter was very friendly but brought food at staggered times."
Dined on 03/22/2013
2011
Special Features: kid-friendly
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Review 24 for Severance Restaurant & Case Club
Overall rating
(Fair)
2
/
5
The buffet under the sea was
Food
(Poor)
1
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"The buffet under the sea was terrible. There were no vegetables and thecfruit was covered in honey. Even though it is convenient for a concert we will never o it again."
Dined on 03/08/2013
2011
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Review 25 for Severance Restaurant & Case Club
Overall rating
(Good)
3
/
5
Convenient before the concert
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"The menu choices were good but the food tasted very bland. Even the horse radish was bland. I ordered Champagne but was given sparkling wine. While a buffet is convenient it is not "fine dining"."
Dined on 03/02/2013
2012
Special Features: special occasion
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Review 26 for Severance Restaurant & Case Club
Overall rating
(Outstanding)
5
/
5
A great place for a business
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"A great place for a business lunch."
Dined on 02/26/2013
2010
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Review 27 for Severance Restaurant & Case Club
Overall rating
(Outstanding)
5
/
5
Excellent place and good value
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Excellent place and good value for super brunch"
Dined on 02/24/2013
2013
Special Features: great for brunch, special occasion, great for lunch
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Review 28 for Severance Restaurant & Case Club
Overall rating
(Fair)
2
/
5
It is very convenient for
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"It is very convenient for orchestra goers but it seems over priced for a buffet.
The ambiance is lovely. Next time I go I will hae the cheese plate and a glass of wine."
The ambiance is lovely. Next time I go I will hae the cheese plate and a glass of wine."
Dined on 02/16/2013
2011
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Review 29 for Severance Restaurant & Case Club
Overall rating
(Poor)
1
/
5
We enjoyed having dinner in
Food
(Poor)
1
/
5
Service
(Poor)
1
/
5
Ambiance
(Poor)
1
/
5
Noise Level
Quiet
"We enjoyed having dinner in the concert venue, not having to leave the building to get to the orchestra performance. We have been told we cannot have open table points. We wonder if it would benefit us and how we could enroll."
Dined on 02/23/2013
2010
Special Features: neighborhood gem
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Review 30 for Severance Restaurant & Case Club
Overall rating
(Fair)
2
/
5
If not for the convenience
Food
(Good)
3
/
5
Service
(Poor)
1
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"If not for the convenience at Severance Hall it would not be in business"
Dined on 02/23/2013
2007
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Review 31 for Severance Restaurant & Case Club
Overall rating
(Fair)
2
/
5
awful, inattentive service.
Food
(Fair)
2
/
5
Service
(Poor)
1
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"awful, inattentive service. undercooked beef"
Dined on 02/23/2013
2008
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Review 32 for Severance Restaurant & Case Club
Overall rating
(Good)
3
/
5
Sammy's was my favorite when
Food
(Good)
3
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Sammy's was my favorite when it was in the Flats. Food and ambiance was a 5 star. The buffet they offered was good but not great. The fish and chicken were rater dry from sitting. I really would rather have a menu not buffet."
Dined on 02/16/2013
2013
Special Features: neighborhood gem, special occasion, scenic view
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Review 33 for Severance Restaurant & Case Club
Overall rating
(Very Good)
4
/
5
We always enjoy dining here
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"We always enjoy dining here before a concert. The view from our window of the snow falling outside was an added bonus."
Dined on 02/16/2013
2007
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Review 34 for Severance Restaurant & Case Club
Overall rating
(Good)
3
/
5
The fact that you have very
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"The fact that you have very few options for dinner except the buffet which is ridiculously expensive, is not good. I used to love to eat dinner there before a concert, but I was extremely disappointed in the high price for a buffet for heaven's sake!!! shame!"
Dined on 02/16/2013
2013
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Review 35 for Severance Restaurant & Case Club
Overall rating
(Fair)
2
/
5
Eat here for convenience only.
Food
(Poor)
1
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Eat here for convenience only. The food is buffet style and not very appetizing. We had a mushy broccoli dish, overcooked Walleye with a bitter crust, bland pasta. The best part was the potato-leek soup appetizer. This was not worth #$40 per plate."
Dined on 02/16/2013
2008
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Review 36 for Severance Restaurant & Case Club
Overall rating
(Poor)
1
/
5
Preconcert yes, other occasions no
Food
(Fair)
2
/
5
Service
(Fair)
2
/
5
Ambiance
(Poor)
1
/
5
Noise Level
Quiet
"If you are attending a Cleveland Orchestra concert, this restaurant will get you to the concert on time. But if you are looking for a relaxing dining experience in university circle because you can't get into Provenance, Sergio's or l'albatros, forget it. And if its a romantiic dinner on Valentines Day.... oh no!!! This is a catering service in a restaurant space. Most of the "servers" appear unused to accommodating patrons who would like to linger over their dinner or wine. Buffet only! Our server tried valently to create a nicer atmosphere but her colleagues were intent on getting us out and resetting.. At 8 pm. A disappointing experience that was not clear from open table description."
Dined on 02/14/2013
2007
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Review 37 for Severance Restaurant & Case Club
Overall rating
(Very Good)
4
/
5
We always enjoy the dinner
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"We always enjoy the dinner here before an orchestra concert."
Dined on 02/14/2013
2013
Special Features: romantic, special occasion
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Review 38 for Severance Restaurant & Case Club
Overall rating
(Fair)
2
/
5
The food is delicious and
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"The food is delicious and well presented. The one but major problem is that nothing was kept hot. The appetizer/soup was barely warm, the chicken and fish dishes in chafing dishes were at best lukewarm. It detracted significantly from the quality of the meal. The fish was also overcooked and dry. This is the third - and, sadly - the last time I will dine at the Severance Restaurant. With the several other great dining spots in University Circle, there is no reason to."
Dined on 02/09/2013
2009
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Review 39 for Severance Restaurant & Case Club
Overall rating
(Good)
3
/
5
Overall food was OK for buffet
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Overall food was OK for buffet food, but would prefer to order individual entries. They are fresher, hotter, and allow one to make more choices."
Dined on 02/08/2013
2013
Special Features: special occasion
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Review 40 for Severance Restaurant & Case Club
Overall rating
(Outstanding)
5
/
5
This was my first time at
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"This was my first time at Sammy's and it was an experience of which I will remember for the best. The food was great and the service personel were very helpful. My thanks to Elizabeth for going beyond the normal in helping and educating me. The next time I return I will ask for her."
Dined on 02/08/2013
2013
Special Features: romantic, special occasion
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Review 41 for Severance Restaurant & Case Club
Overall rating
(Good)
3
/
5
The food was mediocre and
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"The food was mediocre and quite frankly disappointing to say the least. That being said - was way overpriced. It was something that one would expect at a buffet in a hotel lobby. Would not recommend this Resturant to anyone - plus the food was cold."
Dined on 01/18/2013
2012
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Review 42 for Severance Restaurant & Case Club
Overall rating
(Outstanding)
5
/
5
This was a very special night
Food
(Outstanding)
5
/
5
Service
(Good)
3
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"This was a very special night for us and we were going from this dinner to the Joshua Bell Symphony concert so dinner needed to set the tone for the night.
They did a great job and it was wonderful: good food, good service and a great atmosphere.
Thanks!"
Dined on 01/19/2013
2011
Special Features: neighborhood gem, romantic, special occasion
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Review 43 for Severance Restaurant & Case Club
Overall rating
(Very Good)
4
/
5
Very expensive for a buffet
Food
(Good)
3
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Very expensive for a buffet with limited options. Service was excellent, food selection needs to be better for the price."
Dined on 01/18/2013
2009
Special Features: special occasion
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Review 44 for Severance Restaurant & Case Club
Overall rating
(Good)
3
/
5
Good food - consistent and
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Quiet
"Good food - consistent and reliable. Somewhat overpriced."
Dined on 01/17/2013
2010
Special Features: special occasion
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Ratings-Only Reviews for Severance Restaurant & Case Club
Based on the average of (52) ratings-only reviews
Overall
(Outstanding)
4.1
/
5
10 out of 10 recommend this product
Food
(Very Good)
4
/
5
Service
(Outstanding)
4.3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate