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Char Steak & Lounge Reviews List

Char Steak & Lounge

Nestled in the heart of the Neighborhood Of The Arts, Char Steak & Lounge is located in the newly renovated Strathallan, A DoubleTree by Hilton. A blend of quintessential steakhouse with an opulent, hip ambiance celebrating local artists, Char has something for everyone.
With refined and approachable service, the menus offer breakfast, lunch, and dinner. Featuring our wood-fired grilled steaks to homemade pastas, fresh fish, and masterfully in-house crafted desserts.
See more Char Steak & Lounge details
372 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
4.5 / 5
(Outstanding) 4.5 / 5
(372 Reviews)
Open Ratings Snapshot
Rating Breakdown 372 reviews
5 stars
(231)
4 stars
(105)
3 stars
(26)
2 stars
(5)
1 star
(5)
Food 
4.5 / 5
(Outstanding) 4.5 / 5
Service 
4.5 / 5
(Outstanding) 4.5 / 5
Ambiance 
4.3 / 5
(Outstanding) 4.3 / 5
Noise Level
1.9 / 3
Moderate
Value 
3.8 / 5
(Very Good) 3.8 / 5
Filter Reviews By:
Diners classify this restaurant as:
  • special occasion(234)
  • fit for foodies(168)
  • vibrant bar scene(125)
  • romantic(123)
  • hot spot(106)
  • notable wine list(86)
Char Steak & Lounge Reviews List
Review 1 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Always a good experience

Customer Avatar
OpenTable Diner Since
Dined on 4/25/2016
 2015
Dined on 4/25/2016
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 4/25/2016
 2015
Special Features: romantic, neighborhood gem, good for groups, great for lunch, special occasion, vibrant bar scene, notable wine list, great for outdoor dining, late-night find
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Review 2 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/23/2016
 2016
Dined on 4/23/2016
 2016
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 4/23/2016
 2016
Special Features: romantic, hot spot, special occasion, great for outdoor dining
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Review 3 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Pricey but nice for a special occasion.

Customer Avatar
OpenTable Diner Since
Dined on 4/22/2016
 2015
Dined on 4/22/2016
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
3 / 5
(Good) 3 / 5
"Beautiful setting, great food! The outdoor space is really nice with the gas fireplace. The bar is stylish and yet feels casual."
Dined on 4/22/2016
 2015
Special Features: romantic, neighborhood gem, good for groups, special occasion, vibrant bar scene, fit for foodies
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Review 4 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/22/2016
 2016
Dined on 4/22/2016
 2016
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 4/22/2016
 2016
Special Features: romantic, neighborhood gem, hot spot, vibrant bar scene, notable wine list, fit for foodies
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Review 5 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Excellent Dinner

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
"Our waiter was great and attentive without being over bearing. The food was very good. One of us had the special and that was also very good. This is a great place for a special occasion dinner ."
Dined on 4/22/2016
 2009
Special Features: vibrant bar scene, special occasion, fit for foodies
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Review 6 for Char Steak & Lounge
Overall rating 
3 / 5
(Good) 3 / 5

Overpriced & Boring

Customer Avatar
OpenTable Diner Since
Dined on 4/21/2016
 2016
Dined on 4/21/2016
 2016
Food 
2 / 5
(Fair) 2 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Quiet
Quiet
Value 
1 / 5
(Poor) 1 / 5
"Our server Russell was incredible and was the only highlight of our experience at Char. We have never been to Char and will not return. The ambiance was terrible for an upscale restaurant. We spent $255 on food - not including tip - and found the food to be rather bland and boring. A $69 steak was cooked correctly, but we could've purchased 4 of those steaks at a grocery store and cooked them the same way AND made them taste better. One of our 5 sides tasted good - the mac&cheese. We took the food home and enjoyed it the next night after we seasoned it. Bottom line, if you like to be utterly underwhelmed and enjoy wasting money on less than average tasting food, try Char. Ask for Russell if you do - he will be the only pleasant memory."
Dined on 4/21/2016
 2016
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Review 7 for Char Steak & Lounge
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 4/21/2016
 2005
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Review 8 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
Value 
4 / 5
(Very Good) 4 / 5
Dined on 4/19/2016
 2005
Special Features: neighborhood gem, special occasion, fit for foodies
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Review 9 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/18/2016
 2014
Dined on 4/18/2016
 2014
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
4 / 3
Energetic
Value 
4 / 5
(Very Good) 4 / 5
Dined on 4/18/2016
 2014
Special Features: vibrant bar scene, special occasion
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Review 10 for Char Steak & Lounge
Overall rating 
4 / 5
(Very Good) 4 / 5

A/C wasn't working so my guests were uncomfortable

Customer Avatar
OpenTable Diner Since
Dined on 4/18/2016
 2015
Dined on 4/18/2016
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
Dined on 4/18/2016
 2015
Special Features: good for groups, special occasion, great for outdoor dining
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Review 11 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/17/2016
 2016
Dined on 4/17/2016
 2016
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 4/17/2016
 2016
Special Features: romantic, good for groups, great for brunch, hot spot, special occasion, great for outdoor dining, fit for foodies
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Review 12 for Char Steak & Lounge
Overall rating 
3 / 5
(Good) 3 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/15/2016
 2009
Dined on 4/15/2016
 2009
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
2 / 5
(Fair) 2 / 5
Dined on 4/15/2016
 2009
Special Features: neighborhood gem, vibrant bar scene
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Review 13 for Char Steak & Lounge
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/15/2016
 2011
Dined on 4/15/2016
 2011
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
Dined on 4/15/2016
 2011
Special Features: great for lunch
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Review 14 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 4/11/2016
 2011
Special Features: romantic, vibrant bar scene, special occasion, great for outdoor dining, notable wine list, fit for foodies
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Review 15 for Char Steak & Lounge
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/09/2016
 2016
Dined on 4/09/2016
 2016
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
Dined on 4/09/2016
 2016
Special Features: vibrant bar scene, special occasion, late-night find
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Review 16 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
4 / 3
Energetic
Value 
1 / 5
(Poor) 1 / 5
Dined on 4/07/2016
 2010
Special Features: good for groups, neighborhood gem, notable wine list, fit for foodies
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Review 17 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/28/2016
 2009
Dined on 3/28/2016
 2009
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 3/28/2016
 2009
Special Features: romantic, neighborhood gem, hot spot, special occasion, notable wine list, fit for foodies
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Review 18 for Char Steak & Lounge
Overall rating 
2 / 5
(Fair) 2 / 5

Disappointed

Customer Avatar
OpenTable Diner Since
Dined on 4/03/2016
 2011
Dined on 4/03/2016
 2011
Food 
4 / 5
(Very Good) 4 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Quiet
Quiet
Value 
1 / 5
(Poor) 1 / 5
"We went for Sunday brunch/breakfast. I had called the day before to get the details of brunch since it was not on the website. The person I spoke to gave me the brunch details but failed to give me the time restraints. I asked about ordering breakfast off the menu since after talking to her decided we were not interested in brunch. She said we could certainly do that but failed to mention that they stopped serving breakfast at 10:30. We arrived at 11:00 and of course we not able to have breakfast as we had planned. We are not big eaters so brunch was quite expensive."
Dined on 4/03/2016
 2011
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Review 19 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/02/2016
 2012
Dined on 4/02/2016
 2012
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 4/02/2016
 2012
Special Features: romantic, special occasion
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Review 20 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/02/2016
 2016
Dined on 4/02/2016
 2016
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 4/02/2016
 2016
Special Features: romantic, special occasion
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Review 21 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Best Steak House in the county

Customer Avatar
OpenTable Diner Since
Dined on 4/01/2016
 2013
Dined on 4/01/2016
 2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
"This was my 4th time at Char. It is by far the best steak restaurant in Monroe County. They hand-pick only the best cuts of beef and grill them to perfection. Highly recommended. Honestly, it can be a bit pricey, but the quality of food and service is worth the cost. The servers are well informed on the menu and the food preparation, and they are attentive to the customer needs without being intrusive. The atmosphere is classy, contemporary and very comfortable. It is a quiet environment that allows for pleasant dinner conversation. I will definitely return to Char."
Dined on 4/01/2016
 2013
Special Features: romantic, special occasion
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Review 22 for Char Steak & Lounge
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/31/2016
 2012
Dined on 3/31/2016
 2012
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 3/31/2016
 2012
Special Features: good for groups, great for outdoor dining, fit for foodies
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Review 23 for Char Steak & Lounge
Overall rating 
3 / 5
(Good) 3 / 5

Dinner at Char.....

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
"Dinner for the 4 of us began with a salad and a selection of oysters - all delicious and perfectly presented. This was followed by the fish special (excellent), a gourmet burger (great) and steak. Both steaks were filet mignon and cooked to perfection. Desert was a varied selection and all good. Service was great, noise level a little loud but overall a fantastic evening. Highly recommended......."
Dined on 3/29/2016
 2013
Special Features: romantic, good for groups, special occasion, notable wine list, great for outdoor dining, fit for foodies
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Review 24 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/30/2016
 2014
Dined on 3/30/2016
 2014
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Dined on 3/30/2016
 2014
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Review 25 for Char Steak & Lounge
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 3/27/2016
 2005
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Review 26 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 3/21/2016
 2004
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Review 27 for Char Steak & Lounge
Overall rating 
3 / 5
(Good) 3 / 5

Great Ambiance and wine list, very average food

Customer Avatar
OpenTable Diner Since
Dined on 3/26/2016
 2015
Dined on 3/26/2016
 2015
Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
2 / 5
(Fair) 2 / 5
"Heard and read about this place. Seemed very trendy and a nice change for Rochester.
Ambiance was great and a very impressive wine list.
However, service was average and so was the food.
"
Dined on 3/26/2016
 2015
Special Features: hot spot, notable wine list
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Review 28 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/26/2016
 2015
Dined on 3/26/2016
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 3/26/2016
 2015
Special Features: romantic, special occasion
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Review 29 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/27/2016
 2013
Dined on 3/27/2016
 2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
Dined on 3/27/2016
 2013
Special Features: great for brunch, special occasion
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Review 30 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/25/2016
 2010
Dined on 3/25/2016
 2010
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 3/25/2016
 2010
Special Features: romantic, vibrant bar scene, special occasion, great for outdoor dining, fit for foodies
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Review 31 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/24/2016
 2011
Dined on 3/24/2016
 2011
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 3/24/2016
 2011
Special Features: good for groups, special occasion, notable wine list
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Review 32 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Fantastic all the way around."
Dined on 3/26/2016
 2008
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Review 33 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 3/23/2016
 2011
Special Features: great for lunch, scenic view, special occasion
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Review 34 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/19/2016
 2016
Dined on 3/19/2016
 2016
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
Dined on 3/19/2016
 2016
Special Features: romantic, vibrant bar scene, fit for foodies, late-night find
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Review 35 for Char Steak & Lounge
Overall rating 
4 / 5
(Very Good) 4 / 5

Great Steaks

Customer Avatar
OpenTable Diner Since
Dined on 3/19/2016
 2016
Dined on 3/19/2016
 2016
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
"The steaks were cooked very well and the staff was very friendly. A bit loud with the music that was playing (and the music selection seemed to be EDM/pop type music which was odd), definitely seemed to be bar-focused, but the food was quite excellent. The steak was cooked to perfection and the fries were surprisingly different and I could not stop eating them."
Dined on 3/19/2016
 2016
Special Features: vibrant bar scene, fit for foodies
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Review 36 for Char Steak & Lounge
Overall rating 
3 / 5
(Good) 3 / 5

Food 
2 / 5
(Fair) 2 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
2 / 5
(Fair) 2 / 5
Dined on 3/17/2016
 2013
Special Features: great for lunch, great for outdoor dining
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Review 37 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Perfect spot for a light meal before a show.

Customer Avatar
OpenTable Diner Since
Dined on 3/13/2016
 2016
Dined on 3/13/2016
 2016
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
"Wonderful assortment of delicious small appetizers and meals . My husband and I had a light dinner at Char before heading to the Auditorium. The food was delicious , the service pleasant and attentive. I would like to visit again when we can sit outside on the large deck."
Dined on 3/13/2016
 2016
Special Features: special occasion, great for outdoor dining, notable wine list, fit for foodies
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Review 38 for Char Steak & Lounge
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Value 
3 / 5
(Good) 3 / 5
Dined on 3/13/2016
 2013
Special Features: hot spot, fit for foodies
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Review 39 for Char Steak & Lounge
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/13/2016
 2008
Dined on 3/13/2016
 2008
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 3/13/2016
 2008
Special Features: romantic, neighborhood gem, great for brunch, scenic view, vibrant bar scene, special occasion, great for outdoor dining, fit for foodies, late-night find
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Review 40 for Char Steak & Lounge
Overall rating 
2 / 5
(Fair) 2 / 5

Disappointed!!!

Customer Avatar
OpenTable Diner Since
Dined on 3/12/2016
 2015
Dined on 3/12/2016
 2015
Food 
2 / 5
(Fair) 2 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
Quiet
Quiet
Value 
1 / 5
(Poor) 1 / 5
"We were seated in the separate smaller dinning room that didn't add anything special to the overall vibe. It was dark and isolated, not fun and vibrant like main room we saw on the pictures.
The waiter was strange and hard to understand, stumbled through the specials and wasn't very polished as you'd expect in the high priced restaurant.
The portions were so little, it was almost comical and the steak ( supposedly their specialty) was over cooked!
Would not recommend it to anyone!
"
Dined on 3/12/2016
 2015
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Review 41 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Superior Steakhouse and Atmosphere

Customer Avatar
OpenTable Diner Since
Dined on 3/12/2016
 2012
Dined on 3/12/2016
 2012
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
"Steak is as good as it gets; Ordered a Ribeye-it was cooked perfectly-seared on the outside; pink medium (as I ordered) on the inside. Oysters were fresh and delicious; salad and sides were as well. I highly recommend this place for a happening and lively environment and outstanding food."
Dined on 3/12/2016
 2012
Special Features: good for groups, hot spot, special occasion, vibrant bar scene, notable wine list, great for outdoor dining, fit for foodies
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Review 42 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Favorite Treat

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
"Char continues to be one of my all time favorite places! The ambiance is romantic (think dim lighting and linen tablecloths) and the services continues to be stellar.....I always feel very pampered and welcomed by everyone that I encounter. Did I mention the food yet? Outstanding! Being a vegetarian, the chef always accommodates my needs and treats me to a fabulous creation ...My one lacking star for this review...I don't mind the rather steep prices but would suggest that when you are plating an expensive cut of meat....a small portion of veggies or any side would not only enhance the meal but turn out a much more eye appealing plate."
Dined on 3/12/2016
 2015
Special Features: romantic, great for brunch, hot spot, scenic view, special occasion, vibrant bar scene, great for outdoor dining, fit for foodies
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Review 43 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 3/12/2016
 2005
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Review 44 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

A great meal again!

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
"As usual, dinner was perfect. My rack of lamb was perfectly cooked. I wanted it rare and the kitchen staff believed me! I had guests from out of town and wanted them to experience the best that Rochester had to offer. Mark, our server was excellent. It was a great evening! Thank you Chris and everyone at Char!"
Dined on 3/10/2016
 2014
Special Features: romantic, good for groups, hot spot, scenic view, special occasion, vibrant bar scene, notable wine list, fit for foodies
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Review 45 for Char Steak & Lounge
Overall rating 
3 / 5
(Good) 3 / 5

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"The food is good but not great ( especially given the price). The bone in strip steak was one of the thinnest cut bone in strip I've ever had at a steak house and it was slightly over cooked. Be careful with the little neck clams, they are served raw ( not steamed)."
Dined on 3/10/2016
 2011
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Review 46 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Beef tartar, blue cheese butter, gnocci, steaks, obviously"
Dined on 3/12/2016
 2014
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Review 47 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Very Impressive first visit

Customer Avatar
OpenTable Diner Since
Dined on 3/05/2016
 2005
Dined on 3/05/2016
 2005
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
"We had been wanting to check this out for a while, so a birthday seemed to be a good excuse. Started with a cocktail upstairs (great view), then back down for dinner. We both had steaks, split an appetizer and a side. Very nice stuffed calamari appetizer - not your usual fried preparation. Steaks were done perfectly as ordered (some places won't go as rare as we would like). The blue cheese topping we chose was perhaps too strong and may have masked some of the meat flavor, would probably try something lighter next time. Since we had cocktails first, we opted for glasses of wine instead of our usual bottle. These were very generous, and were easily enough to last through the meal. We had desserts as well, and the smoked chocolate mousse was amazing - hard to describe the smoky flavor, not at all fake tasting. The service as great throughout, just the right amount of attention. The pacing of the meal was spot on also, not too fast or slow. Meal was expensive; but this was expected and seems to be part of the steakhouse approach. Just a few minor negatives... parking lot was full, so we had to hunt around a bit, there were some overly loud customers at the bar next to the dining area, and a couple who chose not to read the sign that said not to go out to the patio through the door in the dining room and provided us with a big blast of cold air.
Overall, very good meal, we will be back.
"
Dined on 3/05/2016
 2005
Special Features: special occasion, notable wine list
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Review 48 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/08/2016
 2016
Dined on 3/08/2016
 2016
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 3/08/2016
 2016
Special Features: special occasion
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Review 49 for Char Steak & Lounge
Overall rating 
5 / 5
(Outstanding) 5 / 5

Char & Hattie's maintain great food, drink & fun.

Customer Avatar
OpenTable Diner Since
Dined on 2/27/2016
 2012
Dined on 2/27/2016
 2012
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
Dined on 2/27/2016
 2012
Special Features: good for groups, hot spot, great for lunch, special occasion, vibrant bar scene, great for outdoor dining, fit for foodies, late-night find
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Review 50 for Char Steak & Lounge
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 2/27/2016
 2010
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