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CHAR Steak and Lounge Reviews List
CHAR Steak and Lounge
Nestled in the heart of the Neighborhood Of The Arts, Char Steak & Lounge is located in the newly renovated Strathallan, A DoubleTree by Hilton. A blend of quintessential steakhouse with an opulent, hip ambiance celebrating local artists, Char has something for everyone.
With refined and approachable service, the menus offer breakfast, lunch, and dinner. Featuring our wood-fired grilled steaks to homemade pastas, fresh fish, and masterfully in-house crafted desserts.
See more CHAR Steak and Lounge details
105 Current Reviews
Summary of Diner Ratings & Reviews
Overall
(Outstanding)
4.2
/
5
Rating Breakdown 105 reviews
5 stars
(48)
4 stars
(36)
3 stars
(16)
2 stars
(4)
1 star
(1)
Food
(Outstanding)
4.3
/
5
Service
(Outstanding)
4.2
/
5
Ambiance
(Outstanding)
4.2
/
5
Noise Level
Energetic
Filter Reviews By:
Diners classify this restaurant as:
- special occasion(69)
- fit for foodies(49)
- vibrant bar scene(49)
- hot spot(43)
- neighborhood gem(40)
- notable wine list(35)
CHAR Steak and Lounge Reviews List
Review 1 for CHAR Steak and Lounge
Overall rating
(Good)
3
/
5
Food
(Fair)
2
/
5
Service
(Very Good)
4
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"The bar scene is very lively, attractive environment. The restaurant is very noisy. Fortunately, we found a back room that was quiet. Our salads were more creative than the usual local fare. We are fish eaters and the entrees/appetizer were just ok. Our server was attentive and effecient as were other staff."
Dined on 5/11/2013
Special Features: vibrant bar scene
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Review 2 for CHAR Steak and Lounge
Overall rating
(Very Good)
4
/
5
Char- Good stuff!
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"This was our second visit to Char- the first was on New Years Eve of 2012.
The food this time was excellent. Half of our party of 6 ordered steaks and the others ordered the fish special (Halibut). Both offerings were excellent. I am always a little reticent of steaks because often the reality fails to meet the expectations, but Char delivered. Our server did a very nice job- a pleasant and knowledgeable guy. The only lower rating that I give Char is for the "ambiance." I know that this restaurant is the product of a recent (2012) renovation to the former Strathallen Hotel, but it just kind of falls flat in respect to ambiance. However, personally, that's not a big deal to me, as I'd rather have great food and service which I've found here!"
The food this time was excellent. Half of our party of 6 ordered steaks and the others ordered the fish special (Halibut). Both offerings were excellent. I am always a little reticent of steaks because often the reality fails to meet the expectations, but Char delivered. Our server did a very nice job- a pleasant and knowledgeable guy. The only lower rating that I give Char is for the "ambiance." I know that this restaurant is the product of a recent (2012) renovation to the former Strathallen Hotel, but it just kind of falls flat in respect to ambiance. However, personally, that's not a big deal to me, as I'd rather have great food and service which I've found here!"
Dined on 5/09/2013
Special Features: great for outdoor dining, neighborhood gem, special occasion
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Review 3 for CHAR Steak and Lounge
Overall rating
(Very Good)
4
/
5
Very nice but overly pricey
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"My husband and i enjoyed a nice dinner at Char before going to a show at The Auditorium theater. It was very nice inside, though the acoustics allowe us to hear every word of the conversation of the women behind me. The food was very good, but overpriced we thought."
Dined on 5/08/2013
Special Features: neighborhood gem, special occasion
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Review 4 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
Big City Atmosphere
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Upon walking into Char, it felt like we entered a chic NYC hot spot. Decor is warm - not stuffy or sterile. It felt intimate, despite the fact that nearly all the tables were full. Food was amazing. Most of our group had steak - outstanding. This does not feel like a restaurant in a hotel - AT ALL.
A bit pricey - but well worth it."
Dined on 5/07/2013
Special Features: fit for foodies, great for outdoor dining, romantic, neighborhood gem, hot spot, special occasion
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Review 5 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
Will return, particularly
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Will return, particularly when meaning to impress my guest."
Dined on 04/28/2013
2013
Special Features: great for outdoor dining, neighborhood gem, notable wine list, romantic, special occasion
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Review 6 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
We had a different waiter
Food
(Outstanding)
5
/
5
Service
(Fair)
2
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"We had a different waiter and his attentiveness was sub par. However we have dined at Char numerous times and had much better service . This one person needs to step it up."
Dined on 04/27/2013
2008
Special Features: vibrant bar scene, good for groups, neighborhood gem, special occasion, hot spot
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Review 7 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
Can't wait to go back!!!
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"We had five people in our party and everyone was very happy with their meal. The bone in ribeye was both high quality and quantity. The salads were chilled and crisp and tasty.Dessert was fabulous,as well!! Our server,Mark Potter was superb and just couldn't do enough for us and made our evening extra special.Dining at it's best!!"
Dined on 04/20/2013
2013
Special Features: vibrant bar scene, fit for foodies, good for groups, late-night find, neighborhood gem, notable wine list, romantic, special occasion, scenic view, great for lunch, hot spot
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Review 8 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
My first time - outstanding.
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
"My first time - outstanding. It was really a perfect experience. The service is impeccable. The atmosphere is new and fresh. The food is absolutely delicious - also new and fresh!!!! The desserts are to die for. I would highly recommend going."
Dined on 04/19/2013
2010
Special Features: vibrant bar scene, fit for foodies, good for groups, great for brunch, great for outdoor dining, late-night find, neighborhood gem, notable wine list, romantic, special occasion, scenic view, great for lunch, hot spot
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Review 9 for CHAR Steak and Lounge
Overall rating
(Very Good)
4
/
5
Great food and service!
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"My wife and I celebrated our 18th Wedding Anniversary at Char and had a great experience. The food was amazing and the service was fantastic."
Dined on 04/20/2013
2013
Special Features: vibrant bar scene, notable wine list, romantic, special occasion
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Review 10 for CHAR Steak and Lounge
Overall rating
(Good)
3
/
5
Exspensive and small portions
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Portions very small. I didn't like how sides were extra. I could have went to Black & Blue for the same price but portions are bigger."
Dined on 04/17/2013
2013
Special Features: special occasion
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Review 11 for CHAR Steak and Lounge
Overall rating
(Good)
3
/
5
Slow service
Food
(Outstanding)
5
/
5
Service
(Fair)
2
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"We were a party of six and everyone found their meal to be delicious. The problem was that the service was quite slow. When we were eventually seated, it had been close to 10 minutes before someone came to pour water--and that was only because we stopped a staff member passing our table. It seemed as though our server was not made aware that he had a new table. Also, when he arrived, we questioned him about the minimal wine list. However, he said we were not given the full list and he brought one over. The slow service was certainly discouraging but the food was very good, with the exception of the oysters--they were not shucked properly and were hard to get out of the ahell."
Dined on 04/13/2013
2013
Special Features: fit for foodies, notable wine list
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Review 12 for CHAR Steak and Lounge
Overall rating
(Good)
3
/
5
Try it once, form your own opinion
Food
(Very Good)
4
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"The food was delicious, but the ambiance was over-hyped and the prices seemed a tad high for what it was... maybe the prices just didn't match the service. Although I had a nice experience (mostly because of the time spent with my wife), I left saying that I'd try other restaurants before going back there.
The service needs refinement. I've been to other high-end restaurants in the area with both better and lesser food, but their service made you feel like it was much better. My wife and I did not get that feeling at Char. Not to say that they weren't nice or informed, it just lacked something intangible."
Dined on 04/09/2013
2013
Special Features: vibrant bar scene, fit for foodies, great for outdoor dining, neighborhood gem, notable wine list, special occasion, scenic view
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Review 13 for CHAR Steak and Lounge
Overall rating
(Good)
3
/
5
Needs work to compete
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"Wine List was good but rather inclined towards the more expensive. Wine by the stem had good selection, however serving size was quite small. Seemed restaurant was trying to get 5-6 glasses per bottle rather than the accepted 4. Service was pleasant and courteous. The steak was very good. Overall the selections were good with a few exceptions where taste was inclined more to the bland side - i.e.: the king crab bisque. The veal entree had a morel brandy sauce that was delivered in such a small portion that it was hard to get the flavour of the sauce. Table for two was more of a cafeteria style which was uncomfortable to place your feet let alone for women to place their purses. It should be a table with four legs. The prices were high."
Dined on 04/06/2013
2013
Special Features: vibrant bar scene, fit for foodies, great for outdoor dining, notable wine list, hot spot
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Review 14 for CHAR Steak and Lounge
Overall rating
(Very Good)
4
/
5
We were there for Easter Brunch.
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"We were there for Easter Brunch. A very enjoyable brunch with a decent selection of meats, fish, vegetables and omelette station. Beverages including Bloody Mary, Mimosa and coffee. Desserts plentiful and delicious."
Dined on 03/31/2013
2009
Special Features: fit for foodies, good for groups, great for brunch, kid-friendly, neighborhood gem, special occasion, great for lunch
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Review 15 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
My group had dinner and Easter
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"My group had dinner and Easter brunch at Char and enjoyed both very much. The food and service were outstanding."
Dined on 03/31/2013
2007
Special Features: vibrant bar scene, fit for foodies, good for groups, great for brunch, neighborhood gem, notable wine list, special occasion, hot spot
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Review 16 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
May be the best steaks in Rochester
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"What a nice surprise compared to prior restaurants in the Strathallen Hotel. From comp valet to warm greeting but the food is the thing. Could be the best steaks in Rochester! And the sauces! Make sure you try 2-3 to dip in. Most tables had 4 or more but we were just two and had a great time. If you want professional attentive service the wait staff was excellent."
Dined on 03/30/2013
2009
Special Features: vibrant bar scene, fit for foodies, good for groups, neighborhood gem, special occasion, hot spot
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Review 17 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
Great new restaurant downtown.
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Great new restaurant downtown. Food was great, service was terrific. Was slightly loud but I blame that on some of the groups that were nearby."
Dined on 03/30/2013
2013
Special Features: vibrant bar scene, good for groups, notable wine list, hot spot
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Review 18 for CHAR Steak and Lounge
Overall rating
(Very Good)
4
/
5
If you are sitting near the
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"If you are sitting near the bar area or near the widow it is lovely. The back room looses its ambiance and is very loud."
Dined on 03/22/2013
2008
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Review 19 for CHAR Steak and Lounge
Overall rating
(Good)
3
/
5
Room for imprvmt -worthy of 2nd try
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Our first time here. Service was very attentitive, prompt and knowledgeable. Menu was varied and interesting. Crab salad appetizer which was just ok, for price and restaurant expected more. My husband has octopus pasta to start and a little undedone. Main course was duck -amazing flavor and cooked perfectly but room temperature. When I told manager this his comment was that was how it was served. They should be able to cook it perfectly and have it warm or minimally let you know when you order. Regardless, it was still delicious. Husband had lamb which was excellent quality but little overcooked. His side dish of brocollini was ice cold. . Portions and food quality were good. We will go back and try another time and give it another chance."
Dined on 03/22/2013
2012
Special Features: vibrant bar scene, great for outdoor dining, notable wine list, scenic view
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Review 20 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
Lighting at the tables could
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Lighting at the tables could be alittle brighter."
Dined on 03/21/2013
2012
Special Features: vibrant bar scene, notable wine list, romantic, special occasion
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Review 21 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
While having lunch at Char
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"While having lunch at Char we asked to look at the dinner menu and while the choices looked amazing, our group thought that the pricing of the entrees were high for Rochester standards. The lunch was great!"
Dined on 03/20/2013
2010
Special Features: great for outdoor dining, late-night find, neighborhood gem, scenic view, great for lunch
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Review 22 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
Had an outstanding meal (dinner)
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Had an outstanding meal (dinner) and wonderful time on Saturday, March 16. The entire staff clearly shared our enthusiasm for the food and our waiters made excellent recommendations. We shared the beef special, a wagyu (sp?) strip, perfectly cooked medium rare and well seasoned. The entire staff from the valet parking attendant to the waiters, manager and even the chef (who came out to say thank you after we mentioned how much we enjoyed our meal) made us feel very welcome and were all clearly focused on ensuring that we had an excellent meal and experience."
Dined on 03/16/2013
2011
Special Features: fit for foodies, notable wine list, special occasion, hot spot
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Review 23 for CHAR Steak and Lounge
Overall rating
(Very Good)
4
/
5
Char but not burned!
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Restaurant seemed hip & lively. We arrived later @ 9pm so we were seated in a room off to the side away from the lively scene. The ambiance reminded you that you were in a hotel with the drop ceiling tiles & carpeted floors. The tables, utensils, floral decorations were sleek and modern. The waitstaff & food were always just a little slower than preferred. We waited 30 mins for our appetizers. The food made the wait worth it. The beet salad was thoughtful and had many different notes. It was beautiful and a wonderful blend of taste. The entree's beef with foie gras was wonderful. My duck was also perfect and wonderful. The dessert was so different and was a work of art. I thought each dish was really thought out and tasty."
Dined on 03/15/2013
2012
Special Features: vibrant bar scene, fit for foodies, good for groups, neighborhood gem, romantic, special occasion, hot spot
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Review 24 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
We went to Char for dinner
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"We went to Char for dinner for the first time with a party of 6. We requested a bar booth on the advice of friends. We had a wonderful evening with great food, service and atmosphere! A rare find in our area. I would highly revimmend Char and can't wait to go back!"
Dined on 03/15/2013
2013
Special Features: vibrant bar scene, fit for foodies, good for groups, great for outdoor dining, neighborhood gem, notable wine list, special occasion, hot spot
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Review 25 for CHAR Steak and Lounge
Overall rating
(Very Good)
4
/
5
It was our first time at Char
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"It was our first time at Char to celebrate my daughter's birthday. We had a very nice time with great service and delicious food. One of my guest's steak was not cooked the way he ordered it and it was immediately replaced with a steak that was prepared the way he ordered it. On the whole, it was a delightful evening but slightly on the loud side."
Dined on 03/15/2013
2010
Special Features: vibrant bar scene, special occasion
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Review 26 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
We were seated near the window
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"We were seated near the window - nice view of beautiful outdoor fire feature! Nick was our waiter and he was outstanding! We have dined all over the country at many notable vnues and he was one of the best servers we have had. Made the evening for us and our daughter's 23rd birthday celebration - there were 7 of us.
Much nicer than our first visit there!"
Dined on 03/08/2013
2012
Special Features: vibrant bar scene, fit for foodies, neighborhood gem, notable wine list, special occasion, scenic view, hot spot
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Review 27 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
I had a Luncheon with my Family
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"I had a Luncheon with my Family @ Chars Steak And Lounge. The Hostess was on her Game she meeted and greeted my guest with a smile and what Chars stands for Class. Geat Job Ker Bear. The management was phenomenal speaking for my mother who does not come out much they were Sharp Dressed Men. Now to the talk of the Day the Food Put it like this if I was to call everyone who sat and tasted and ordered their food they have nothing Bad to say but I'm still full from yesterday. So dining at Chars with my family was what I expected. P.S. I did not forget the Server Rick M. (I'm a leave the rest alone) Introduced his self with a smile served his food in a timely fashion. Dealt with my needy family lol."
Dined on 03/09/2013
2013
Special Features: vibrant bar scene, good for groups, great for outdoor dining, kid-friendly, romantic, special occasion, scenic view, great for lunch, hot spot
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Review 28 for CHAR Steak and Lounge
Overall rating
(Good)
3
/
5
First off - the place is beautiful.
Food
(Good)
3
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"First off - the place is beautiful. The Strath did an amazing job renovating the entire lobby. An old school ambiance is now replaced with trendy ambient lighting and modern decor.
I'm not a food snob by any stretch of the imagination. Food for me is either bad, good, really good or great - I don't care about reduction sauces any of the other fluff that constitutes the novella sized menu listings that are so common now.
The food here was very good. It would have been great - but not with portions this small. This isn't New York City. Portions are small there because with so many people - they want you in and out.
Overall - not bad, but not the place we'll be frequenting. This is Rochester - not NYC."
Dined on 03/08/2013
2010
Special Features: vibrant bar scene, notable wine list
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Review 29 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
The service was exceptional
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"The service was exceptional as was the food."
Dined on 03/02/2013
2013
Special Features: good for groups, neighborhood gem, notable wine list, romantic, special occasion
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Review 30 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
Excellent evening. Fantastic
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Excellent evening. Fantastic food and even better service; thank you, Russell. Can't wait to go back!"
Dined on 02/23/2013
2012
Special Features: vibrant bar scene, fit for foodies, good for groups, neighborhood gem, hot spot
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Review 31 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
My meal and drinks were excellent!!
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"My meal and drinks were excellent!! I had the Filet that I could cut with my fork!!! My husband tried the Fish Special - Serfent; the waiter explained it was a very moist fish and it certainly was; my husband didn't love it but was glad he tried it.
The sides are great to share!!
The bar was hopping and everyone seemed to be enjoying themselves!!"
Dined on 02/23/2013
2013
Special Features: vibrant bar scene, good for groups, neighborhood gem, special occasion, hot spot
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Review 32 for CHAR Steak and Lounge
Overall rating
(Very Good)
4
/
5
We enjoyed our meal. Since
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"We enjoyed our meal. Since it was very busy on Valentines Day we ended up sitting in a lounge area transformed which wasn't bad but headlights from cars, pulling up to the front door did shine right in our eyes. We would go again since the service and food were great."
Dined on 02/14/2013
2011
Special Features: special occasion
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Review 33 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
Worth the Price
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"The first thing I should probably do is mention that CHAR is not a cheap place to eat. Nor is its location particularly obvious. However, the bar is great, with a good selection of beer and drinks and nice ambiance. I spent $14 on a pint of Scotch Ale and an amaretto sour, but the beer was delicious and my fiancee said it was the best amaretto sour she ever had.
Our server, Brandon, was very good as well, and so was the calamari we ordered. The best part of the night was the steaks, though. For me a medium-rare sirloin and for her a medium fillet mignon. Best steaks we've ever had. I highly recommend this place."
Dined on 02/16/2013
2013
Special Features: neighborhood gem, special occasion
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Review 34 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
WTG Rochester!
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Probably the best steak that I've had in Rochester! Fantastic place and the service was amazing!"
Dined on 02/13/2013
2013
Special Features: fit for foodies, neighborhood gem, romantic, special occasion
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Review 35 for CHAR Steak and Lounge
Overall rating
(Poor)
1
/
5
watch your credit card bill.
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"watch your credit card bill. I was over charged and now have to dispute it."
Dined on 02/15/2013
2011
Special Features: fit for foodies
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Review 36 for CHAR Steak and Lounge
Overall rating
(Very Good)
4
/
5
Great Steak
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Excellent food...Great unobtrusive service...If I had one complaint...We were just one couple and they sat us @ a very deep 6 top booth...That kind of took the ambience away!"
Dined on 02/15/2013
2009
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Review 37 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
A Great Birthday
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"We were very impressed with the newly renovated Strathallan hotel and the new Char restaurant. The bar and lounge area are beautiful with plenty of seating at the bar, tables and lounge with 2-sided fireplace. Our party of 4 started with 2 different types of raw oysters which were fantastic. Our entrees included the filet mignon, Delmonico steak and a nightly special veal ossobuco. The meat was cooked and presented perfectly. A few glasses of chardonnay and pinot noir rounded out the experience. The Strathallan hotel is conveniently located on historic East Avenue in downtown Rochester. Although we live in a suburb of Rochester, we stayed overnight in a beautiful 2-room suite with balcony. The whole experience was very memorable."
Dined on 02/16/2013
2006
Special Features: vibrant bar scene, fit for foodies, special occasion, hot spot
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Review 38 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
Finally a Good Steak House
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Finally a Good Steak House in Rochester!"
Dined on 02/13/2013
2013
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Review 39 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
Jeremy Nucelli has proven,
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Jeremy Nucelli has proven, once again to be the best chef in Rochester. Well done! Best meal Ive had in Rochester so far!"
Dined on 02/14/2013
2011
Special Features: great for brunch, notable wine list, romantic, special occasion
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Review 40 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
We had a memorable Valentine's
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"We had a memorable Valentine's Day dinner at Char!"
Dined on 02/14/2013
2010
Special Features: vibrant bar scene, fit for foodies, good for groups, late-night find, neighborhood gem, notable wine list, romantic, special occasion, hot spot
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Review 41 for CHAR Steak and Lounge
Overall rating
(Fair)
2
/
5
Unfortunate.
Food
(Fair)
2
/
5
Service
(Poor)
1
/
5
Ambiance
(Poor)
1
/
5
Noise Level
Moderate
"I wish I could give a great review because I was really excited about trying somewhere new and we don't get out as much as we like. Unfortunately, things went sour as soon as we were seated. The manager ripped into the hostess for seating us at that particular table. (Well within earshot of us. Awkward!) We got one waiter. Then another. Then we got an earful from the wait staff complaining about the lack of communication. It was very uncomfortable. The food was fine, but definitely not good enough to go back and listen to all of that again!"
Dined on 02/12/2013
2009
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Review 42 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
It was a genuine pleasure
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"It was a genuine pleasure to eat there from beginning to end. My salad was clean and light with nice flavors, his shrimp was perfectly done, delicious and beautifully presented. The grill is really where it is at though. We had two steaks, the 8 oz. fillet and the 14 oz NY strip, and both were done beautifully and were nice and tender as they should be. The ambiance is warm, inviting and elegant, the staff was attentive yet unobtrusive during a very busy service, and of course the dessert was delicious."
Dined on 02/09/2013
2010
Special Features: fit for foodies, romantic, special occasion
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Review 43 for CHAR Steak and Lounge
Overall rating
(Fair)
2
/
5
Don't waste your time
Food
(Fair)
2
/
5
Service
(Poor)
1
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Food was ok. Service was terrible. Waited 15 minutes before a waiter even came to our table. Would not go back nor would I recommend this place."
Dined on 02/09/2013
2013
Special Features: good for groups, late-night find, romantic, special occasion
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Review 44 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
Wonderful! We are looking
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Wonderful! We are looking forward to going again!"
Dined on 02/09/2013
2010
Special Features: vibrant bar scene, fit for foodies, good for groups, great for outdoor dining, late-night find, neighborhood gem, notable wine list, romantic, special occasion, hot spot
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Review 45 for CHAR Steak and Lounge
Overall rating
(Good)
3
/
5
I ordered a NOTA martini.
Food
(Very Good)
4
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"I ordered a NOTA martini. The women who took our order had no idea what it was or what it tasted like. It was served in a pint glass, with ice and a stir stick. Wrong drink, wrong glass, wrong everything. Sent it back and was served an entirely different drink now in a martini glass. Not sure who made the first drink but I was left with a bad impression. No lounge service either. Had to get up and walk to bar to order drink. For the price of menu professional service is expected. It was not given. Need to polish staff with better training."
Dined on 02/05/2013
2012
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Review 46 for CHAR Steak and Lounge
Overall rating
(Fair)
2
/
5
A busy Friday night with a
Food
(Very Good)
4
/
5
Service
(Poor)
1
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"A busy Friday night with a large bar crowd made it difficult at first to see where the restaurant was. Several problems with service made the evening not the enjoyable one we had hoped for, although the quality of the food shows real potential. At high end steak house prices like Tournedos and Max's, the service needs to be improved to match. Would be worth a visit again sometime in the future. Looks like a lively place for a drink, and the bartender was very friendly and knowledgeable."
Dined on 02/01/2013
2006
Special Features: vibrant bar scene, fit for foodies, special occasion
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Review 47 for CHAR Steak and Lounge
Overall rating
(Outstanding)
5
/
5
Our experience was excellent
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Our experience was excellent and will go back again!"
Dined on 01/26/2013
2011
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Review 48 for CHAR Steak and Lounge
Overall rating
(Very Good)
4
/
5
Dinner was excellent, atmosphere
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Dinner was excellent, atmosphere was really nice, great service! Breakfast bar is overpriced but was still very good."
Dined on 01/26/2013
2013
Special Features: good for groups, neighborhood gem, romantic, special occasion
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Review 49 for CHAR Steak and Lounge
Overall rating
(Very Good)
4
/
5
Great spot!!
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Recently remodeled and looks great! Indoor and outdoor fireplaces, modern decor, excellent service, and great food. A bit pricey, but great for special occasions. We had a delicious dinner. Try the pumpkin lobster bisque!"
Dined on 01/25/2013
2007
Special Features: vibrant bar scene, fit for foodies, good for groups, neighborhood gem, notable wine list, romantic, special occasion
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Review 50 for CHAR Steak and Lounge
Overall rating
(Very Good)
4
/
5
Food and service were good,
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Food and service were good, not outstanding. If the goal is to be the most expensive restaurant in Rochester, they are on track. Prime beef prices, for non prime meat."
Dined on 01/25/2013
2004
Special Features: vibrant bar scene, special occasion, hot spot
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